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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8148 results found

  1. Dialog windows move / float to the left

    Bug Report: Floating windows drift offscreen (see attached video).
    Adobe Illustrator 26.4

    I tried reverting to older versions of Adobe Illustrator, but the issue exists for them as well; To me, that suggests the problem is related to the beta macOS. I am raising this bug now because the issue could present itself as users upgrade to macOS Ventura this fall.

    System Info:
    I am running MacOS, Ventura, Version 13.0 Beta (22A5311f) on iMac M1 (2021) with 8MB RAM.

    5 votes

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  2. Space on text disapear

    Windows 10 OS
    Adobe Illustrator (desktop) all updated (27.2)

    When i use text (type tool), for a single line or a text box, the spaces between the words disapear as i type it. I tried different fonts, different idioms on the text, tried check and uncheck hyphenization and always get the same result.
    Is that a configuration ussue that im not aware of? or is it a bug?

    3 votes

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  3. Freeform gradient gets stuck on color stop mode

    I created a circle with a freeform gradient and when I tried to deselect the gradient, it would not deselect the color stops inside the gradient. Even when I had another object selected and tried to change the fill color, it said "color stop" was selected to fill in the top left corner. I also tried switching to my other open projects and the problem was still occurring even in projects with no gradients.

    1 vote

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    1 comment  ·  Gradients  ·  Admin →
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  4. Create Outline changed text frame (with text only) to coloured block

    macOS Ventura, Illustrator 27.0.1

    I have several documents with texts in frames and texts as 'loose'/text area. But as soon as everything is converted to letter contours, some text frames change into colored blocks. In the example file it concerns a Google font, but it also happens with Adobe CC fonts, the problem seems to have to do with the text frames, see the example file.

    3 votes

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  5. Illustrator 27.2 se me cierra inesperadamente minutos después de abrirlo (Windows 10)

    ¿Alguien sabe por qué se me cierra Illustrator 2023 (v 27.2) inesperadamente?
    Pocos minutos después de abrirlo se cierra sin marcar ningún error o ventana que informe el porqué y es el único programa que lo hace.
    Tengo Windows 10 :D

    4 votes

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    2 comments  ·  Launch  ·  Admin →
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  6. Program closes when opening documents or creating new ones!

    HELP PLEASE! Ilustrator starts but it doesn´t allow me to open any document nor create a new one, it closes and doesn´t give me any error code. It´s been a week now and a can´t find a way to solve it. i have tried 27.5 version and many others like 26.5, 26 and the problem continues.

    I´ve tried reseting preferences, upgrading and downgrading versions, reinstalling and this keeps happening.

    Photoshop, after effects and all other programs work perfectly fine.

    Drivers, graphics and controllers don´t seem to solve nothing either.

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  7. tried to paste a japene word but it just showed me your code

    tried to paste the japanese word for lucky but it just showed me your code

    1 vote

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  8. Certain shapes make illustrator change from GPU to CPU. Can't change back until a fresh reinstall.

    I created this glass effect on my laptop and exported it to drive to download onto my PC. It opens normally with GPU preview but it switches to CPU if I zoom into my work. After some experimenting I found out it's only because of my shapes that create the glass effect. It affects both my laptop and PC. Laptop uses 1660 Max Q, not intergrated graphics.

    It also affects other files (not consistent), that I open at the same time. Other files that are affected can't be changed back to GPU preview despite reopening the files individually. PC restart…

    3 votes

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  9. color doesn't reflect to the object except black and heavy color in all color modes

    the colors pnale is going very weired it only color the dark colors only and when trying to change to lighter colorit wondnt respond.
    pleas note this error ocured in any color mode. and the color slider interact differently than mouse cursor.
    please see the attached GIF
    operating system Windows 10 last update
    Illustrator 27.3.1

    1 vote

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  10. compound paths and gradients

    So I made a pie chart, then applied 3D, expanded its appearance, and then made it a compound path to apply a gradient to it and it has been **** on earth to work with. It has funny artifacts that I can't even edit or look at. One of the elements fills the element with the gradient instead of just the outline. I managed to fix it by moving it around and playing with it but it will probably happen again.

    1 vote

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  11. Se cierra automáticamente

    No me deja habilitar el acceso a Illustrator, se cierra sin consentimiento.

    2 votes

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    2 comments  ·  Performance  ·  Admin →
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  12. Ink value changes to 0 while adjusting color

    When selecting multiple items with a different color mix, values changes to 0 when adjusting a single ink while it shouldn't change. In older versions this doesn't occur.

    In the screencap, the Cyan value changes to 0 so the colormix changes completely.

    Operation version: MacoOS Ventura 13.2.1
    Version Illustator: 27.3.1

    4 votes

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  13. Manually scaled text can’t be selected

    If I click to select my text and double-click to scale manually, I am no longer able to select it again. If I want to select the text again I have to click and drag the select tool over other objects to select the text. Sometimes that works sometimes not. Doesn't work at all with a single object that's broken.

    On Windows Desktop 64 Bit, Illustrator Version 27.5, last updated 5/6/23

    1 vote

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  14. my cursor is showing a black arrow all the time and doesn't show the tool that I am using

    All the tools are working perfectly but instead of the cursor showing the tool I am using, it shows a black arrow all the time. I tried to reinstall Adobe but with the problem persists. Attached you can see two screenshots of me selecting two different tools but the cursor remains with the black arrow. thanks

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  15. Keyword Search on CC Libraries Not Working

    Keyword Search on CC Libraries is not working. The input area franked by Magnifier icon above the asset thumbnails does not accept any input. Clicks on that area gives zero interface response.
    This keyword search is important for many users who has a project library contains over 300 assets like mine. Much more so when CC Libraries provides the order-reshuffling group-invalidating default feature for any attempt to relinking assets.
    The only functional part there is "Search In" criteria drop down arrow on the right.
    Currently, it's happening on Illustrator version 27.4.1 but this issue has persisted across previous versions.

    2 votes

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  16. Fan runs constantly after update to 27.4.1

    Updated to 27.4.1 yesterday. Today whenever I run Illustrator, my fan kicks in on high. Activity monitor says "Adobe Illustrator Web Content" is using 100% of my CPU.
    Using: MacBook Pro 2019, running Catalina 10.15.7
    Restarting doesn't help. Only thing that helps is to quit Illustrator or run previous version (26.5.3)

    3 votes

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    0 comments  ·  Performance  ·  Admin →
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  17. Illustrator goes not responding every time Font is scrolled through

    I had my Illustrator 'not responding' every time i scroll the font character. I tried to install the old version but still no avail.

    This issue has happened since a month ago and I had reported many times through feedback from the app itself.

    1 vote

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  18. Crashing while using Wacom Intuos

    Using the Wacom Intuos Comic Pen & Touch pad (2015) model, and illustrator crashes every time I start using the drawing pad. Does not crash when I use my mouse for pen tool.

    4 votes

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    1 comment  ·  Performance  ·  Admin →
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  19. join tool crash

    Join Tool Complete Crash!

    It happened twice and the second time around the recovery file was lost! Everything done to that point was lost! It's so irritating I can't believe it!

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  20. Tools to create will not load at all

    Tools to create will not load at all

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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