Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
5925 results found
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I can't save my AI document on my desktop - Illustrator V.25 (italian language)
Hi, I need your Help. I cannot save my document on my desktop. Everytime I try to save a document, a pop up window appears. I attach a scrrenshot of that message. I tried to use command Save, Save as, Save as previuos version, Export in svg, eps ... I tried everything I can, but the message is always the same I attached. I can only save a Cloud Document, but this is no good for me. Can you help me?
2 votes -
SVGs opened in Illustrator don't include blend modes
I created an SVG in Illustrator that has some layers using the blend mode "overlay". I export out the SVG and it looks perfect. If I open that SVG in Illustrator it turns the blend modes into "normal" instead of "overlay".
3 votes -
Delete Anchor Point tool prefers bottom object instead of the selected one
When two anchors of different objects are layered on top of one another, the delete Anchor Point Tool will always select the bottom object, whether I have the top object selected or not. The Add Anchor Point tool and Direct Selection will select the top object, but I want to be able to delete the anchor from the top object without having to go into the isolation mode. This wasn't the case in the previous version.
20 votes -
New Recolor Artwork information link not working
In the new Recolor artwork 2021 panel the info button in the lower left jumps to a link that is not working currently. It was working for me before, but in the past few days it's failed:
http://www-staging.macromedia.com/go/ai_recolor_info1 vote -
Using pen tool, panning, navigating layers is laggy
Very frustrating. Just simple task like tracing sketches with the pen tool, panning with the spacebar or swiping from layer to layers causes the program to freeze. I see the pinwheel more then I see the mouse.
2 votes -
Type disappears in latest update
Typing in a text box, all of a sudden it disappears even though all indications say it's there, the right point size, and has a fill color.
3 votes -
"Distribute" object function is not working properly
You cannot distribute objects. All objects align together in the center.
7 votes -
Decimal points added to values - Precision issues
I am operating on Windows 10 and just updated to Ilustrator 24.3.
I am having all kinds of massive issues with precision when working in files created between Illustrator 24.1 and the most recent update at 24.3. When I create text and set the point size, I'll come back later to find that it is "48.002 pts" and that the horizontal scale is at "99.9987%" and it is no longer aligned at x: 1 in., y: 1 in., but has moved to "x: 1.005 in" and "y: .9998 in." This happens will all kinds of objects, not just text. The…
6 votes -
Illustrator file showing "text import file" tab
when i launch my illustrator file, it showing text import file, and i click ok. nothing is shown, just blank artboard.. please help me.. it's my important file :(
even though the file size is 1MB, but when opened it doesn't show anything2 votes -
Gradient colour not following path of curved line
When I go to colour the gradient after applying it to a thicker curved line a new shape is made and takes the colour and gradient that I chose. This shape appears to be connected by the same anchors as the curve but is just a straight line.
1 vote -
Version 4 ICC profiles were converted to version 2 ICC profiles.
I get this message:
"Version 4 ICC profiles were converted to version 2 ICC profiles."
whenever I save a PDF when using the GRACoL_CRPC6.icc profile. I get it regardless of whether an image has been placed in the document or not.It is very inconvenient to have to click to dismiss this message every time I make a PDF, which over the course of job will amount to 100s of times. Also it means our automation of PDF making is interrupted and requires an operator to pay attention the whole time.
Thanks
Dave2 votes -
Opening Recent file shows "Fle does not exist" error
Doing a File > Open Recent File is giving me an error "File does not exist". I have worked on the project for good number of hours and now I have to work all over again. Do you have an idea on how to retrieve back the file?
OS: Windows 10
Steps: File->Open Recent Files->Click the file name
Expected: Opened file
Actual Result: File does not Exist pop up message4 votes -
Illustrator 2020 24.3 Extremely slow performance and lagging on Windows 10
Extremely slow performance and lagging making Illustrator unusable under win 10 pro. Massive lag (sometimes 10 sec) when moving, selecting, objects or zooming, sometimes when selecting tools.
I had v23.4 installed on the same machine with Win 7 a week ago and had no issues. New install of Windows 10 with the same version of illustrator is unusable even though my machine spec is above requirements and has no other issues.
I've installed the previous version of illustrator to test but had the same performance issues.
All drivers updated, and ran through performance troubleshooting in adobe support pages.
Win 10…
3 votes -
Repeated objects are invisible when an SVG is opened in Illustrator
When the attached SVG is opened in Adobe Illustrator 2020 - second usages of glyphs (B, 2, 0) are not displayed properly like in attached screenshot.
Is this an issue with original SVG (it looks fine in Chrome or Firefox) or Illustrator?2 votes -
CC 2021 freezing on or right after start after working just fine for 3 weeks
Hello,
I worked for 3 weeks just fine with PS, AI and InDesign (all CC 2021) and then one evening the applications won't open again. They are freezing when starting up or crashing right after the start. I have changed nothing on my system, have installed no new software or anything I could imagine causing this behavior. Looking for help I browsed the internet and found that for many people only reinstalling the CC2020 applications helped. So I did that because I had work to finish. I think Adobe is not doing enough to help those many designers who report…3 votes -
CC Libraries doesn't work and has a black partial background
Can't select or move up/down the CC Libraries panel. Also a black background appears.
3 votes -
New Windows 10 version v25.0.1 is crashing constantly--very unstable
This new version for Windows 10 (v25.01) is crashing constantly. I have lost a lot of work and can't keep doing this.......... please fix.
2 votes -
2021 Workspace isn't working
Workspace is not showing up and automatically defaults to the "tracing" workspace when I try to change the workspace at all. Illustrator 2021 on windows is up to date.
2 votes -
拡大・縮小ツール
拡大・縮小ツールのダイヤログで初期のチェックボックスが「縦横比を変更」になっている。縦横比を固定になっていてほしいです。
2 votes -
Illustrator crashing when mac goes into sleep mode
Hello,
I'm using Illustrator 24.3 on a brand new Macbook Pro.
Several times a day it crashes. It seems to happen most often when:
- my computer goes into sleep mode and I reawaken itQuite often it happens for no reason, even when I am using another program.
I have spent a lot of time on the Adobe community page trying various solutions but nothing seems to have worked. I have 'problem reports' from the crash.
Can anybody direct me to somebody who I can work with to try and resolve the issue?
I have attached the latest 'problem…
2 votes
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