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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
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7528 results found

  1. Interacting with properties panel can make app require force close

    MacOS 10.14.1
    Illustrator 23.0.1

    Clicking on options in the 'Properties' palette, then clicking outside the resulting dialog can make the app become mostly unusable:

    • Menus are greyed out
    • any menu function can't be done, including save and quit
    1 vote

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    Hi David,

    This happens, when you open some menu while a panel pop-up is still open. Since you had the fill popup open from properties panel, when you clicked on menu, so its grayed out.
    You need to close the popup first to open the menu.

  2. Properties panel showing wrong properties and text attributes all the time

    Properties panel don't reflect correct properties and font kerning and size were not reflecting in the the properties box. Changing a text box affects another text and not the selected text. An yes, I have the latest version and have replaced preferences many times.

    3 votes

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  3. Illustrator groups unintended objects, you can't ungroup unless you click on a certain object.

    I've had this issue for years with various versions of Illustrator. Occasionally when grouping and ungrouping objects Illustrator will get stuck on a grouped object and then subsequently clicked objects with that object.

    It's annoying because it creates unwanted group handles for the subsequent object you want to click or transform.

    Over the years I've found that the only way to "ungroup" the unwanted group is trying to find and select one of the objects that is "causing" the unwanted grouping for lack of a better explanation.

    Again, this is not a new bug. It's something that I've been dealing…

    7 votes

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    2 comments  ·  Tools  ·  Admin →
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  4. Default Template Folder

    Version 23.0 no longer opens template files from the default "Cool Extras" folder. Instead it navigates to the last folder saved. Please revert this back as it is a huge waste of time creating new documents now.

    This also occurs for scripts, but I use less frequently and have dealt with it. Unacceptable for template files however.

    4 votes

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    0 comments  ·  Other...  ·  Admin →
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  5. Linked image used in opacity mask not compressing

    I believe this is a new issue with a recent update. I've never had this issue before.

    The attached pdf file should be renamed to an ai file. For some reason I am not allowed to attach an ai file. That doesn't make sense to me as this is a bug report platform for ai.

    If I create a document that has a linked image used in an opacity mask, illustrator is not compressing the image when I save it. I'm seeing a file end up being, for example, around 8MB when it should be around 600KB. I am downsampling…

    1 vote

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  6. Artboard Not Visible when in a Tab

    Mac Pro 2015 with OSX Mojave

    When opening a PDF the file naturally attaches itself to a new tab on the illustrator workspace but the entire artboard is missing. Only when you pull the tab free to make an individual window are you then able to see the illustration contents.

    1 vote

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  7. gradient locks to a color stop in the color tab. If I want to use a solid fill on the color tab it only allows me to change the color stop.

    gradient locks to a color stop in the color tab. If I want to use a solid fill, on the color tab it only allows me to change the color stop. I cannot do anything to escape out of the gradient stop. I have to remove the gradient first then choose a color. Older versions allowed me to just click on the color fill box and I can toggle between gradient stop and object fill.

    1 vote

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  8. Can't change the font in Glyphs

    In Glyphs we can't change the font.

    2 votes

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  9. Chart inaccuracies

    The chart tool often creates inaccurately sized shapes. This is especially noticeable in pie charts.

    7 votes

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    Added To Backlog  ·  8 comments  ·  Tools  ·  Admin →
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  10. Japanese version: Sidebar properties get clipped

    The values get clipped out and it's difficult to insert values....

    I think this is possibly because of poor localisation for Japanese UI as the Japanese text is larger and thus causes the clipping....

    This has happened on many occasions but as a sample I included an image of the settings of corner roundness of an object.

    I'm not sure if this happens on any other language UI's as I've only been using the Japanese version.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. 23.0.1 Windows 10. Slow, Black Screens, and continually crashes

    23.0.1 is proving unusable on my system. Continual black screens, pauses, and crashes. I cannot get any work done.

    Win10 Pro 1803 16GB. 64bit. + Nvidia GeForce 210.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  12. stuck in preview

    I just updated Illustrator and somehow while I was working it went into preview mode and I cant get it out. I can change the type of preview but cant get it out of it so I can edit my work

    3 votes

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    1 comment  ·  Performance  ·  Admin →
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  13. Blob tool won't change size

    When I use the blob tool it won't change size from 1 pt. No matter if I change the size. It is very frustrating to use so I can do college homework.

    This issue is on both my Acer laptop with my Huion tablet and on my Surface Pro 3. I reinstalled the app on my laptop and didn't fix the issue.

    1 vote

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    3 comments  ·  Brushes  ·  Admin →
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  14. Dragging new objects

    when dragging in a new shape , it does so at an angle

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  15. my mouse pointer appears huge in the InDesign interface

    my mouse pointer appears huge in the InDesign interface
    when i use my illustrator the mouse size look fine
    i use a primary and secondary screens
    Primary -3840\2160
    Secondary- 2560\1440

    need help!

    1 vote

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  16. linear gradients switching to radial gradients unexpectedly

    Illustrator CC 2019 (both Mac and Win platforms) I teach at the college level. Numerous students have reported that they will create a linear gradient on a shape. When they continue editing other areas and return to that shape, the gradient has changed to radial. The linear gradient shape was not selected and they were not editing a gradient swatch. I cannot replicate this error. Any thoughts?

    1 vote

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    0 comments  ·  Gradients  ·  Admin →
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  17. Automatically Overprint ON in Gradient

    We have disabled Overprint in Gradient stroke for the particular eps. But once we save the eps file and again open the same eps in illustrator, automatically overprint enabled.

    Due to this we have received quality issue in Printer. So please let me know how to disable overprint for Gradient Stroke.

    1 vote

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  18. Adobe Color Themes pop up is unnecessary and obstructive.

    When using the Adobe Color Themes panel, there's a pop up that says "Click to set active color" when you hover over color swatches. You can't click on the color beneath the pop up without first moving the mouse off of the pop up. It makes using the color themes panel slow and obnoxious. Please either move the location of the pop up off of the swatches one is trying to access, or remove it altogether (or give us an option to disable it)

    Turning off "Show Tool Tips" in preferences doesn't fix the issue.

    It is also an issue…

    2 votes

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  19. Cursor disapears when against text frame

    Cursor can not be seen when at the beginning of a sentence as it blends in with text box. Please make text cursor larger/wider.

    2 votes

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  20. Custom scripts added to the Scripts menu are not shown in alphabetical order

    Custom scripts added to the Scripts menu are not shown in alphabetical order.

    -Illustrator CC 2017.1.0 (21.1.0) version
    -See screen capture

    29 votes

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    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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