5925 results found

1. Illustrator 24.2 not saving changes!!!!!

   Since the last update it already happened twice, and I am mad as ****!!!

   I just had another file that I worked one day before, and when I opened it now, the file has a lot of missing changes! Pretty much hours of work are gone! And I will have to do all over again! Luckily I had saved a copy as PDF to show to the client, so some graphics I could recover, but all the text elements I will have to redo!

   And the crazy thing is that I have the habit of saving changes pretty much every 5 min!

   I am saving the files locally, into external hard drives. I had the same problem with two different files, each one saved in a different had driver.

   If it is a bug, it is absurd and unacceptable!

   Since the last update it already happened twice, and I am mad as ****!!!

   I just had another file that I worked one day before, and when I opened it now, the file has a lot of missing changes! Pretty much hours of work are gone! And I will have to do all over again! Luckily I had saved a copy as PDF to show to the client, so some graphics I could recover, but all the text elements I will have to redo!

   And the crazy thing is that I have the habit of saving changes pretty much every… more

   6 votes

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   4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. 1 bit TIFF files still importing inverted after all these years

   It's been a while since I needed to import a 1 bit tiff file into Illustrator (maybe two years?) And I was so surprised to see this problem still occurs even in version 24.0.3

   Does anyone know a fix bedside inverting it in Photoshop before importing it?
   This is a no go, because when people open the file who aren't experiencing the the problem, it's wrong again.

   3 votes

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   1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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3. Select > Object > All Text Objects incorrectly selects hidden/locked grouped text

   Windows 10
   Illustrator 24.2.3 (64-bit)

   Select > Object > All Text Objects incorrectly selects hidden/locked grouped text.

   This causes two issues:
   1. hidden/locked groups of text shouldn't be selected at all by this command. (It won't actually select a hidden group of text if the TextFrame(s) inside the group are also explicitly hidden individually).
   2. In a case where everything is unhidden/unlocked, this command selects the GROUP of TextFrames, not the TextFrames directly. This command will actually correctly select TextFrames in a group directly if there is another type of object sharing the group, like a pathItem, for some strange reason. But if a group is solely comprised of TextFrames then the group itself will be selected incorrectly instead of the TextFrames every time.

   This is an immensely difficult and annoying problem to try to work around, especially in ExtendScript as it is difficult to make sure any sneaky GroupItem objects didn't make it into the selection.

   Windows 10
   Illustrator 24.2.3 (64-bit)

   Select > Object > All Text Objects incorrectly selects hidden/locked grouped text.

   This causes two issues:
   1. hidden/locked groups of text shouldn't be selected at all by this command. (It won't actually select a hidden group of text if the TextFrame(s) inside the group are also explicitly hidden individually).
   2. In a case where everything is unhidden/unlocked, this command selects the GROUP of TextFrames, not the TextFrames directly. This command will actually correctly select TextFrames in a group directly if there is another type of object sharing the group, like a pathItem, for some strange… more

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   0 comments  ·  Selection  ·  Delete…  ·  Admin →
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4. Save as .ai can be interrupted by another save

   If you are working on a new document, or opened an EPS or PDF, hit save as .ai and it does the background save, if you dont wait or dont realize it isnt finished, and try to save as PDF by way of example, the first save will not complete (ever) and this may result in a loss of data. Very reproducible

   3 votes

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. Blinking Cursor absent in Artboard panel

   Operating system: Mac OS 10.14.6
   Illustrator version: 24.2.3

   Hi, When typing inside the Artboards panel to name artboards the blinking cursor appears to be missing.
   Regards
   Gary

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   4 votes

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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6. EPS links are slow

   For some reason, as long as it is an EPS file that needs to be placed or relinked to the image, it will be very slow.

   2 votes

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   Need More Info  ·  1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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7. Illustrator 24.3 crahes when recently created files, with placed objects, are attempted to be opened. Older and simpler files are fine
   4 votes

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   1 comment  ·  Launch  ·  Delete…  ·  Admin →
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8. Import Multi Page PDF Font Outlined

   Single page import retain font formatting but automatically outlined when multi page PDF imported. Can this be fix? thanks.

   2 votes

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   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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9. Drop shadow results are unusual when converted to grayscale

   Version: 23.1 and 24.2.3
   phenomenon:
   1. Create an object
   2. use drop shadow from appearance menu
   3. From the Edit menu, select Edit Color and then Convert to Grayscale.

   After conversion, the drawing of the drop shadow is not normal.
   There will be a problem even if you save it as a PDF.

   Version 22.1 does not have this problem.

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   4 votes

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   2 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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10. When copying text in Arabic or Hebrew, Illustrator messes up the characters.

    Somehow the text gets flipped into Jibberish. Even when Arabic fonts are used such as Adobe Arabic. This causes the world to be filled with jibberish Hewbrew and Arabic.

    3 votes

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    Started (Available in Beta)  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Pixel Preview distorts text at 100 and 50% in CC 2020 (and 2020 beta)

    When Preferences > Display Print Size at 100% Zoom is checked Pixel Preview gives a distorted (and wrong size) preview.
    This does not happen in CC 2019
    Create some text.
    Zoom to 100%
    Turn on Pixel Preview
    Result > the view percentage changes to 126,87%
    Zooming out to 100% or 50% shows very distorted text.
    This does not happen in CC 2019 (see attached image).

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    3 votes

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    2 comments  ·  Other...  ·  Delete…  ·  Admin →
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12. direct selection tool causes broken anchor points to snap to same angle???

    Since 24.3 the direct selection tool causes absolutely unwanted snapping of broken anchor points while moving one of the anchor points. That's absolutely wired and stops any workflow. Please fix this quickly again!

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    3 votes

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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13. Zoom percentage in info panel displayed differently than the document zoom.

    The zoom in the info panel is displayed differently than the zoom on the document above.

    As seen in the image below.

    Thank you!

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    2 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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14. Version 24.0.1 becomes unresponsive

    I'm using Illustrator 24.0.1 with Windows 10 Pro

    Since updating Illustrator keeps becoming entirely unresponsive midway through working with no warning and no way to save or quit.

    Sometimes I can move the mouse over menu items, the drop down menu will be completely black and items 'appear' as I hover over them but I cannot click them. Other times I can not even access the menus and it is entirely unresponsive.

    Since updating it has happened daily even when working on relatively simple artworks.

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    22 votes

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    24 comments  ·  Performance  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

15. Asset export password bug 24.2.3

    Illustrator info: 24.2.3 (64bit)

    System info:
    Windows 10

    Steps:
    If I export artboards to pdf using the asset export window - each file will be password protected without me specifying it.

    This only happens if the last pdf I saved manualy (using save as) was password protected. Asset export will use the same password that I entered for this file.

    This would be a nice feature if it was an option you could select or de select, but not when it happens without informing me.

    The only workaround I know of, is to save a dummy pdf with the correct settings before using the asset export, needles to say this is a damper on workflow efficency.

    The presets used does not have password protection enabled. I am reasonably sure you can't put passwords in the presets actually. I tried now, and the password protection option was not enabled when I applied the preset.

    Ton Frederiks LATEST
    Adobe Community Professional , a minute ago

    I can replicate that behaviour.

    You can report it here:

    https://illustrator.uservoice.com

    https://community.adobe.com/t5/illustrator/asset-export-password-bug/m-p/11370667?page=1#M189597

    Illustrator info: 24.2.3 (64bit)

    System info:
    Windows 10

    Steps:
    If I export artboards to pdf using the asset export window - each file will be password protected without me specifying it.

    This only happens if the last pdf I saved manualy (using save as) was password protected. Asset export will use the same password that I entered for this file.

    This would be a nice feature if it was an option you could select or de select, but not when it happens without informing me.

    The only workaround I know of, is to save a dummy pdf with the correct… more

    5 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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16. Key anchor align mode gets activated when not actually needed

    Imagine I have an art I want to move side points of to be on the artboard's edge. There's a background underneath my piece and it's not locked (and I'm not in Outline mode) — so I can't marquee my 2 side points. What I do in this GIF is I click one point and then Shift+click another one. AI switches the mode to 'Key anchor', thinking that... I don't know what it's thinking :) and obviously pressing proper Align button does nothing.

    I know what Key Anchor does :) But it's not what I want now. And it would be better if AI would set key anchor as we define key object — by clicking it, don't you think?

    Imagine I have an art I want to move side points of to be on the artboard's edge. There's a background underneath my piece and it's not locked (and I'm not in Outline mode) — so I can't marquee my 2 side points. What I do in this GIF is I click one point and then Shift+click another one. AI switches the mode to 'Key anchor', thinking that... I don't know what it's thinking :) and obviously pressing proper Align button does nothing.

    I know what Key Anchor does :) But it's not what I want now. And it would… more

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    18 votes

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    0 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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17. Illustrator font panels shows wrong data

    When I have a text selected on Illustrator, the fonts panel shows a wrong font, it shows a font what I previously selected for a different text and not the font that the selected text actually is.
    in other words, I cannot see what font is used unless I copy the text, and find the font that looks the same.

    Same thing with font size etc. if I have a text active and the font size is for example 47 px, and I just changed a different text size to 15 px, the fonts panel shows that all of my fonts are 15px. This has been going on for a long time despite of updates.
    O S10.15.7, Illustrator 24.3

    When I have a text selected on Illustrator, the fonts panel shows a wrong font, it shows a font what I previously selected for a different text and not the font that the selected text actually is.
    in other words, I cannot see what font is used unless I copy the text, and find the font that looks the same.

    Same thing with font size etc. if I have a text active and the font size is for example 47 px, and I just changed a different text size to 15 px, the fonts panel shows that all of my… more

    2 votes

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. The Stacked Bar Graph tool doesn’t add up correctly in Illustrator 2021.

    I’m designing a publication with lots of data. These figures have to be absolutely correct, since they’re economical and official. I noticed that the Stacked Bar Graph tool doesn’t produce bars of equal length and doesn’t align on the right. There are notable differences even though all my data add up to 100 and have three decimals.

    What a shock, if anything should be correct this is it.

    It’s not about this utterly backward graph tools which are unchanged over the last 20 odd years, it’s not about Illustrator not being able to use multicore on the Mac. None of these unsolvable problems for the Adobe geniuses. No it’s about simple computation. Adding up numbers and displaying in the correct sizes.
    What a shame.

    I’m designing a publication with lots of data. These figures have to be absolutely correct, since they’re economical and official. I noticed that the Stacked Bar Graph tool doesn’t produce bars of equal length and doesn’t align on the right. There are notable differences even though all my data add up to 100 and have three decimals.

    What a shock, if anything should be correct this is it.

    It’s not about this utterly backward graph tools which are unchanged over the last 20 odd years, it’s not about Illustrator not being able to use multicore on the Mac. None of… more

    3 votes

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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19. Type on path side brackets shrink after the object gets resized, until moved

    With a large text placed on a curve, every time you move any bracket they become very small. If you move the text everything goes back to normal until you touch the anchors again.
    Check the video

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    3 votes

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    5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. Hide edges not working

    When choosing to hide edges of selected objects, 1 or more objects still have edges visible. I have resorted to back saving my documents as this feature is crucial for layouts.

    4 votes

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    5 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As far as I know, the auto-keying an object in a selection was a bug introduced in one of versions, not caught in time and slipped into the release, later fixed.

    Since no object is forced as a key right now, I assume there is no need in having its bold outline to be hidden when Hide Edges is active, since these two factors rarely meet... However, if you have a workflow that requires to have both — I encourage you to file it as a feature request with some examples.