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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7826 results found

  1. Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings.

    Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings. Sequoia bug, AI bug, or Sequoia revealing this was happening all along. Could just be the color picker, could not. Doesnt happen reliably with color picker use. Only happens in Illustrator and only since the Sequoia upgrade. Something isnt working right between the OS and app.
    If screen monitoring is turned off, Illustrator should not be able to monitor.

    1 vote

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    5 comments  ·  Other...  ·  Admin →
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    Under Review  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Illustrator uses Apple screenshot API to pick colors outside the Illustrator window with Eyedropper tool. Apple has enhanced security in the recent OS updates to let user know which applications are recording the screen, whether you pick a color value of single pixel or recording the entire screen.

    Illustrator is not recording users's screen, it is required for Eyedropper tool to pick color from single pixel.

  2. Character styles seem sticky, sluggish

    The character styles dialog seems very sluggish, sometimes being unresponsive for a minute. So far no crashes, but a major pain having to wait for the styles to register changes....

    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  3. Unknown error during file import

    Illustrator 2025 (29.1)
    MacBook Pro M3 16"
    MacOS Sonoma 14.7.1

    When importing I'm getting a random "Unknown error" message. Afterwich the import failes.

    This seems chipset related. When I boot Illustrator 2024 (28.7.3) in Rosetta mode, the error is gone.

    2 votes

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    3 comments  ·  File Save, Import and Export  ·  Admin →
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  4. Command-H stopped working for show/hide edges in 29.0.1.

    Maybe this stopped earlier, I never bothered with any release of 2024.

    I've been using Illustrator since 2000 and this hotkey is ingrained into my fingers. I don't care that MacOS wants to use command-hide to hide programs.

    Fooling around in Illustrator's keyboard settings reveals that if I set this to something else, I can't even reassign it to command-h.

    And annoyingly enough System Settings says that I can't assign custom shortcuts to Illustrator so I can't work around this by assigning nothing to illustrator>hide illustrator. Is this a deliberate choice being made by Adobe, the same way someone decided…

    2 votes

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    4 comments  ·  User Interface  ·  Admin →
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  5. Dimension line gets shifted when multiple dimensions are selected with Shift held

    When holding down the Shift key to select multiple dimensions, the one clicked will move once with each click

    3 votes

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    4 comments  ·  Tools  ·  Admin →
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  6. Subject: Issue with Type Tool - Font Changes Automatically After Pressing Spacebar

    Dear Adobe Team,

    I hope this message finds you well. I am reaching out to report an issue I am encountering with the Type Tool in Adobe Illustrator.

    When I select any font and start typing, the font automatically changes after I press the spacebar. This issue occurs regardless of the font selected, and I am unsure why this is happening.

    Could you please assist me in resolving this problem? I would appreciate your guidance on how to fix this issue or if there is a setting I need to adjust.

    Thank you for your help. I look forward to…

    1 vote

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    4 comments  ·  Type, Fonts, Text  ·  Admin →
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  7. Recolor - Color Theme Picker not working with recolor tool

    When trying to recolor an asset, the color theme picker doesn't function as normally.
    This feature was working normally last week.
    I've attached a video to demonstrate the issue.

    Windows 11 system. version 24h2
    Adobe Illustrator Desktop v29.3.1

    Thank you for providing a very easy and convenient, zero effort, third party method for your users to report simple problems with your expensive products.

    1 vote

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  8. Paste Remembers layers not working in 29.0 - 2025 update

    Just updated to the 2025 version of Illustrator 29.0, Desktop PC, and none of my layers are being applied when copy/pasting between files. Everything just pastes into the currently selected layer.
    The "paste remembers layers" option is ticked, I've restarted and I've reinstalled. I'm hoping for a hotfix soon, otherwise I will need to revert to 2024.

    4 votes

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    3 comments  ·  Layers  ·  Admin →
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  9. 合成フォントを使うとaiファイルのPDFデータが空白になる

    「PDF互換ファイルを作成」をチェックONにして保存したaiファイルには「ネイティブデータ」と「PDFデータ」の2種類の異なるデータが格納されています。

    Illustrator環境設定「ファイル管理 > バックグラウンドで保存／書き出し」をONにして合成フォントを使うと、aiファイルの「PDFデータ」が空白（PDFのコンテンツストリームが空）になってしまう場合があります。なお「ネイティブデータ」は正常に保存されます。

    ●PDFデータの確認方法
    拡張子「ai」を「pdf」に変更してAcrobatで開く。拡張子「ai」のままAcrobatで開いてはいけない。
    または、InDesignドキュメントにリンク配置する。
    または、macOSならクイックルックで表示する。

    再現手順

    ●前準備
    1. Illustratorを起動
    2. 環境設定「ファイル管理」の「バックグラウンドで保存」「バックグラウンドで書き出し」をチェックONにする
    3. 合成フォントをすべて削除する
    ●再現操作
    1. 新規ドキュメントを作成
    2. 合成フォントを新規作成
    3. テキストツールで文字を入力
    4. 2の合成フォントを3に適用する
    5. ファイル保存
    6. 合成フォントの設定を変更する（ウェイト変更など）
    7. ファイル保存

    2020（24）は5の時点でアラートが表示される。
    2021（25）は5の時点でアラートが表示される。
    2022（26）は5の時点でアラートなく保存されPDFデータが空白になる。

    2023（27）は7の時点でアラートなく保存されPDFデータが空白になる。

    対処方法

    環境設定「ファイル管理」の「バックグラウンドで保存」「バックグラウンドで書き出し」をチェックOFFにする。ただし抑止はされるが完全に防止できるわけではない。

    108 votes

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    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  10. Preview in PNG export options panel doesn't work

    There is a bug in options panel for PNG files, the preview window only show white or transparent regarding the option selected.

    MacBook M1 Pro
    Illustrator 28.3

    15 votes

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    16 comments  ·  File Save, Import and Export  ·  Admin →
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  11. Contextual menu popping up far from cursor

    Canvas right click contextual menus are showing up far from the cursor (see video).
    Changing the window size dramatically changes distance from curser (bigger = further away).

    Tried to fix by:
    - Restarting Illustrator
    - Restarting machine
    - Checked for updates (none)

    Setup:
    - Mac OS X 15.2 (24C101)
    - Illustrator 29.2.1
    - MacBook Pro 15" M1
    - LG Superfine 5K
    - AORUS FI27Q-X 27 1440p

    1 vote

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    2 comments  ·  User Interface  ·  Admin →
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  12. 画像トレースのグラデーションが適用されないバグ

    バージョン 29.2.1で、［画像トレース］パネルの［グラデーション］をONにしただけではグラデーションが適用されません。
    ［滑らかに］のスライダーを操作すればグラデーションが適用されます。

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  13. Text converting to outlines when exporting and/or saving as SVG in Illustrator 2025

    Text is getting converted to outlines when exporting and/or saving as SVG in Illustrator 2025, even though I am NOT selecting that option. This is bad for SEO and accessibility and needs to be fixed asap.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  14. Error Illustrator no encuentra los archivos enlazados

    Illustrator está fallando al reconocer los archivos enlazados, no los linkea en autámatico al abrir el archivo por más que esté empaquetado. En oficina ya son 3 computadoras Macbook Pro M3 que estamos teniendo ese problema desde la última actualización.

    1 vote

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    1 comment  ·  Images, Links  ·  Admin →
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  15. Incorrect Zoom Label when Disabling "Display Print Size At 100% Zoom" Preference

    With an artboard zoomed to 100%, and after disabling the preference "Display Print Size At 100% Zoom" preference, the zoom level is incorrectly reading "52.55%" until I switch Pixel Preview on and off again. See the attached screen recording for the exact steps to recreate this issue with a 1080px x 1080px artboard.

    2 votes

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    1 comment  ·  User Interface  ·  Admin →
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  16. Resizing problem

    Not able to resize the image

    1 vote

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    1 comment  ·  Selection  ·  Admin →
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  17. Please allow files to reopen after crash/restart/reopen

    Please please Adobe - why is it almost every other company has managed to give us the option to reopen after quit with the same files open but you still haven't?? Today Creative Cloud told me I had 7 updates available and I thought, ok great, maybe just maybe the illustrator one fixes my snap to point problem. So I had to take a photo of what docs I had open (!), quit Illustrator and go back to Creative Cloud to do the update... only to find that it had changed its mind and I only had two updates but…

    2 votes

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    0 comments  ·  Documents and Artboards  ·  Admin →
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  18. Add Discretionary Line Break

    Each time I need to insert a discretionary line break in Illustrator, I forget there is none. I go through menus, hoping to finally see it, but nope, it’s something InDesign has only.

    Please make one.

    4 votes

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    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  19. Wireframe Conversion of 3D objects distorts the paths, straightens curves

    Converting 3D text to a wireframe often doesn’t show the curves of fonts correctly. During the process, these curves often turn into straight lines or rough shapes, losing the original look of the font or the 3D preview.

    2 votes

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  20. Adobe Illustrator 28.7.3 does not load AIBeautifulStrokes

    Adobe Illustrator 28.7.3, at least the macOS version, does not load AIBeautifulStrokes suite in my plugin (error 29550). All other versions, including up to 28.7.2, work fine. I am using SDK build 142, the version of the 2024 SDK now available for download.

    AIErr err = sSPBasic->AcquireSuite (kAIBeautifulStrokesSuite, kAIBeautifulStrokesVersion, (const void**) &sAIBeautifulStrokes);
    1 vote

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    3 comments  ·  SDK and Scripting  ·  Admin →
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