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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7417 results found

  1. Preview in png export options panel doesn't work

    There is a bug in options panel for png files, the preview window only show white or transparent regarding the option selected.

    MacBook M1 Pro
    Ilustrator 28.3

    1 vote

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  2. Illustrator often fails to build a smooth blend for paths with mismatched number of anchors

    Take a look at the file attached and watch the images attached.
    Two curves are blended: one has 4 anchors, another one has 5 anchors.
    The blend Ai build has weird irregular slits in the middle.

    If you expand the blend and select problematic anchors, you’ll see that positions are correct, but some handles get interpolated wrongly.

    This happens often in many other scenarios.
    The current workaround is to add more points to blend, trying to guess and control which point get paired with another.
    Another workaround is to cut curves in pieces and blend in chunks.

    11 votes

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    0 comments  ·  Blends  ·  Admin →
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  3. Envelope Distort, Layers, and Illustrator Performance Bug

    I've recently come across a bug with the envelope distortion tool. The bug happens when I use the Make with Warp effect on text. When this is applied, all the layers and sub-layers get frozen with no ability to see the thumbnail preview or to open or close any of the layers. This also affects the ability to hide or preview any layer, lock or unlock, and/or select anything in the layers.
    This also causes Illustrator to run very high ram while causing unresponsiveness and difficulty in processing and sometimes the inability to save files.

    So far, the work-a-rounds that…

    2 votes

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  4. Add an option for the Transform effect to use visible bounds of a clipping object

    Transform effect is one of the most powerful thing Ai has, compared to whole Repeats functionality. It’s versatile, it works with anything (unlike Repeats).

    It has some flaws though, and one of them is the fact it always operates on the overall bounds of the objects, even if it is clipped. It can be useful for some cases, but most of the time we treat objects differently.

    Check the image attached.
    This combination of effect options applied to a clipped ellipse should produce a result like the green one at thee right... instead, the object is reflected from the right…

    12 votes

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  5. Colocar novamente as opções da janela de traçado

    Não é possível que uma versão nova tenha um retrocesso e fique limitada em algo tão básico como modificar os traçados, falei com o suporte e me confirmaram que realmente não tem mais, não posso modificar o traçado básico para ter pontas ou ser intermitente ou ficar interno, centrado ou externo à forma... que retrocesso é esse?

    1 vote

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    1 comment  ·  Strokes  ·  Admin →
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  6. Illustrator won't export the correct artboards

    Everytime i try to export a document, either as a PDF, JPEG, PNG, it won't export the correct artboards; say I have a document with 10 artboards and I want to export only 1 to 5, it will export all the pages. If I'm trying to export just one artboard as a JPEG, sometimes it will export another one randomly. Yes I'm making sure the artboards are labeled correctly, yes I type the correct numbers when exporting, but nothing seems to help, illustrator just exports whatever, I have to save the document, close it and open it again and try…

    1 vote

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  7. Can't change size

    The cursor doesn't let me resize anything including text, images and figures.
    It only allows me to change places but doesn't let me change the size.

    1 vote

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    1 comment  ·  Actions  ·  Admin →
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  8. Ungrouping - Have to ungroup 5 times before it ungroups

    Ungrouping for the last few days has not been working properly. I group 2 objects together, and then when i try to ungroup them i have to tell it to ungroup 5 times before it actually does it.

    Illustrator 2024 28.2

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  9. Radial Repeat does not have the angle value exposed anywhere

    We can control the number of instances, the exact radius, but the only way to define an angle is the round knob on canvas — which does not get dragged when you disable the bounding box, and which does not react when one holds Shift to constrain the angle.

    Eyeballing is not the only way people create illustrations, you know.

    11 votes

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    0 comments  ·  Repeats  ·  Admin →
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  10. Libraries are responding super slowly

    Interacting with the libraries panel is SUPER slow.
    Right clicking on an item takes ~ 15 seconds for the menu to show up.
    Selecting something from the menu takes just as long to work.
    "adding to library" take 10-15 seconds.
    moving/organizing the items in the library takes 10-15 seconds

    While waiting, I can still use the drawing window/artboards no problem.
    This started happening last week. (approx feb 26 2024)

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  11. Bounding Box outside path and wrong dimensions

    After 22 years of using Illustrator, the bounding box does not works anymore as it was used to.
    When I draw a square of 10mm x 10mm with a centered path of 0,5mm the bounding box was always visualized precisely over the path and the dimensions of the square are 10x10mm
    Since yesterday (01.18.2024) the bounding box is visualized outside the path and the dimensions are 10,5 x 10,5mm
    Hope that is only a bug and not a feature

    Version 28.1 (64 bit) on Windows 10

    1 vote

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  12. Adobe Illustrator 28.1 creates a pdf where the colour space of the custom profile is incorrect

    Hello,

    Yesterday, after installing the new Adobe Illustrator update to version 28.1
    the error I reported earlier came back.
    When saving a file with a custom profile
    to PDF-X4, the Output Intent profile is incorrectly saved.

    I have already reported this bug in this thread, which occurred with version 17.8.1 in this thread: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/47158804-adobe-illustrator-27-8-1-creates-a-pdf-where-the-c

    Video of the error here: https://youtu.be/DAEHEL4xT4o

    Original AI File - https://1url.cz/buDu7
    PDF created in AI 28.1 - https://1url.cz/auD1t (Adobe Acrobat opens with the error "An error occurred while processing the page. Erroneous color space")

    PDF created in AI 27.7 - https://1url.cz/LuD1M
    Icc profil - https://1url.cz/CuD1u
    Adobe…

    2 votes

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  13. Illustrator 28.1 crashes after placing or replacing images

    Model Name: Mac mini
    Model Identifier: Mac14,12
    Chip: Apple M2 Pro
    Total Number of Cores: 12
    Memory: 32 GB

    A few seconds after placing or replacing an image in Illustrator 28.1 the app quits unexpectedly. Before that, it looses preview.
    I rolled back to Illustrator 28 and till now it's OK.

    1 vote

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  14. Flickering colors and images when moving mouse while in GPU mode

    The screen flickers when you move the cursor (it sucks!).

    When you switch to CPU it stops, but you lose the animated zoom which is a nice feature.

    Equipment:
    Mac Studio M2 Max 64GB
    Apple Studio Display
    Sonoma 14.3.1

    Illustrator version:
    28.2

    1 vote

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  15. 2 votes

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  16. Windows 10 22H2 / Illstrator 28.3で正常に起動しない

    1. Windows 10 22H2 / Illstrator 28.3
    2. Illstrator 28.3の起動
    3. 正常な起動
    4. アプリケーションが応答しない

    28.3にアップデートしたところ、正常に起動しなくなりました。アプリケーションが応答しません、となります。ひとつ前のバージョンでは正常に起動しておりました。

    正常起動しなくなった後

    a. ウイスル対策ソフト無効化
    b. AIの環境設定ファイルの削除
    c. AIのアンインストールおよび再インストール

    を試しましたが、状況は改善せず。

    また、Windows 11 23H2環境では、28.3も正常に起動します。

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  17. Eyedropper doesn't work on vector groups and bitmaps

    Eyedropper has stopped working with 1) groops 2) nonvector images (for instance, photos). This is extremely inconvenient and didn't exist in previous versions.

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  18. Illustrator highlights anchors on mouse over when anchors are below other objects

    Mouse hints sometimes don't accurately communicate what the user is about to do

    As an example of the problem, create one rectangle with a fill, then create a second rectangle with a fill that encompasses one of the points of the first rectangle. Then, using the direct selection tool, hover over that point. The mouse hint indicates that the user is about to select that point. Click, and the second rectangle will be selected instead, because it is over top of the point.

    If that point can't be selected in this way, the mouse hint shouldn't make it appear as…

    2 votes

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    1 comment  ·  Selection  ·  Admin →
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  19. Artwork moves separately from its artboard when Undo is called

    when you move an artboard and have 'move artwork with artboard' checked in the properties panel (and in preferences) everything works going from point A to B. Unfortunately when you want to undo your work and use the key command 'command z' the artboard moves back to its' original location but the artwork does NOT. you have to use 'command z' several more times for the artwork to reposition itself to its original position. This makes no sense. why are 2 items that were moved at the same time in one pass not reposition themselves (back to pt. A) in…

    1 vote

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  20. Incorrect line weight scaling after vertical reflect command

    With "Scale Strokes & Effects" turned on in preferences, using the transform panel to change the length of a line after it has had the vertical reflect command used on it will incorrectly scale the line weight.
    Attached images show the scaling behaviour after the vertical reflect command has been performed.

    Adobe Illustrator 2023 27.8.1 64-bit
    OS: Windows
    Version: 11.0
    Process Architecture: x86_64

    7 votes

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    2 comments  ·  Tools  ·  Admin →
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