8259 results found

1. Ai won’t change the fill of an object when using Shape Builder exactly according to rules

   A minor quirk of the Shape Builder.
   Following this post by Hanako Igarashi (hamko): https://x.com/hamko1114/status/2035911311763399048?s=20

   As per the post, when Shape Builder tool is selected, the color chosen in the Color panel, Swatches, or Color Picker, won’t recolor the selected objects (that is a big difference with Live Paint tools, that would recolor the selection, unless a 'Live Paint Select' selection is made), but use the set color to force on a result of the next Shape Builder Union operation.

   This happens only when 'Pick Color From' option is set to 'Swatches' in the tool’s options (called by Enter)... and it happens to be the default behavior I get when I reset the Preferences! Plus, the 'Cursor Swatch Preview' option seems to be disabled, and it makes the use of keys in the Live Paint style unclear...

   We have two helpx articles on this, and the second helps here:
   1. https://helpx.adobe.com/illustrator/using/creating-shapes-shape-builder-tool.html
   2. https://helpx.adobe.com/illustrator/using/building-new-shapes-using-shape.html#setting_the_shape_builder_tool_options

   So we can sort this out... It’s just odd the default option the default article suggest isn’t a default one used.

   However, with the 'Swatches' option enabled, if I temporarily hold Cmd/Ctrl while using Shape Builder, to pick a Selection tool, and select an object, the color in Color, Fill/Stroke, Swatches, Control, Appearance, Properties — all places that display the current color — won’t update to the actual current fill used by the object, nor allow to change the color, as if Shape Builder overruling still, despite Cmd/Ctrl is being held.
   I think this should be changed.

   A minor quirk of the Shape Builder.
   Following this post by Hanako Igarashi (hamko): https://x.com/hamko1114/status/2035911311763399048?s=20

   As per the post, when Shape Builder tool is selected, the color chosen in the Color panel, Swatches, or Color Picker, won’t recolor the selected objects (that is a big difference with Live Paint tools, that would recolor the selection, unless a 'Live Paint Select' selection is made), but use the set color to force on a result of the next Shape Builder Union operation.

   This happens only when 'Pick Color From' option is set to 'Swatches' in the tool’s options (called by Enter)... and… more

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2. SAVED AS .ai files going back to older directories for linked files. BUG with links

   This has happened several times over the last 6 months. I regularly will open an .ai doc I did a few months ago (generally saved onto an SSD external drive), save as to my desktop (mac mini m4) and do updates to linked images in the file. Later the new .ai is packaged when finished and all the linked files are in the LINK folder. However, after closing and opening the file the next day, or days later, the .ai file has gone back to the original folder location and picked up the old links (linked names are generally saved the same way; 1.jpg, 2.jpg, 3.jpg). Sometimes it will pickup linked files from more than one OLD folder.

   Attached screenshot shows yesterdays SAVED AS .ai file and how it went back to last months links, ignoring the exact same files residing in the same folder as the .ai

   This has happened several times over the last 6 months. I regularly will open an .ai doc I did a few months ago (generally saved onto an SSD external drive), save as to my desktop (mac mini m4) and do updates to linked images in the file. Later the new .ai is packaged when finished and all the linked files are in the LINK folder. However, after closing and opening the file the next day, or days later, the .ai file has gone back to the original folder location and picked up the old links (linked names are generally saved… more

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   1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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3. 効果メニューのグレーアウト

   Mac OS 26.5.1のメニューバーの効果メニューがグレーアウトし選択できない。
   アピアランスパネルからはグレーアウトなく選択可能。
   最新の30.5.1でのバグだとおもわれます。
   前バージョン30.4にダウングレードしたところ解決。

   2 votes

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4. Windows Explorer freezes when Saving As PDF

   • Fresh install of Windows 10 Pro. Fully up-to date (as of Feb. 27, 2026). DXdiag attached.
   • Illustrator 30.2.1 (64-bit) ** Only Illustrator and Photoshop installed (via Creative Cloud application)

   1. Open AI file
   2. Save as.. PDF
   3. Choose a PDF option, click Save
   4. Click Windows Start Menu icon (or any other icon on the task bar) - Windows task bar (explorer.exe) will be unresponsive
   5. To remedy, Ctrl-Alt-Del and open Task Manager -> Right-click Windows Explorer -> Restart

   I literally have to do this every time I start Illustrator. It then seemingly stay stable for awhile, but then will randomly lock up Windows Explorer again after working for awhile. It seems to most often happen when using the Type tool, and clicking on other parts of the Workspace.

   This is infuriating, and has caused me to entirely reinstall the Operating System to try to find a remedy. Nothing has worked.

   • Fresh install of Windows 10 Pro. Fully up-to date (as of Feb. 27, 2026). DXdiag attached.
   • Illustrator 30.2.1 (64-bit) ** Only Illustrator and Photoshop installed (via Creative Cloud application)

   1. Open AI file
   2. Save as.. PDF
   3. Choose a PDF option, click Save
   4. Click Windows Start Menu icon (or any other icon on the task bar) - Windows task bar (explorer.exe) will be unresponsive
   5. To remedy, Ctrl-Alt-Del and open Task Manager -> Right-click Windows Explorer -> Restart

   I literally have to do this every time I start Illustrator. It then seemingly stay stable for awhile, but then will randomly lock up Windows… more

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   Need More Info  ·  5 comments  ·  Performance  ·  Delete…  ·  Admin →
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5. Disappearing settings/options

   Single options disappear and I can’t change view or workspace back, it won't be fixed by restarting Illustrator.

   2 votes

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   Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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6. Swatches don’t display names on hover

   Please restore the display of color names when hovering over a color swatch in the palette.

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   3 votes

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   3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Enabling Show Tool Tips in Preferences > General helped to have the names for swatches on hover back

7. Area type centering option not working, text jumps to top of frame

   When creating text frame with area type (it is not threaded nor multiple columns) set to center vertically, the text jumps to the top and will not center align at all. This is a function I have used in 2025 with no issues and now it will not work at all in 2026.

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   3 votes

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   5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This problem is reportedly fixed in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.

   However, please not there are some known issues with this particular build:

   • Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
   • Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
   • Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.

8. The tooltip about the ability to smooth a part of the path get displayed many times instead of once until tried

   The tooltip about being able to use the direct selection tool to select only a few anchor points and smooth just that portion is helpful... once. Afterwards, it's just distracting. Please have it turn off either after the first time it appears, or if the user has successfully done this maneuver at least once.

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   Need More Info  ·  2 comments  ·  Tools  ·  Delete…  ·  Admin →
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9. DICカラーの表示がおかしい

   Ver30.3で新規ファイルを作成したうえでカラーにDIC指定をすると、色がくすんで表示されます。CMYK値に変換したとき、くすんだ色のままの数値になってしまいます。
   新規ではなく以前作ったファイル上でDICカラーを指定した場合はこれまで通りの表示になっています。
   設定の変更で対応可能でしょうか？

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   3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Got resolved with toggling the way Spot Colors are handled with a dedicated Spot Colors option in the Swatches panel’s dropdown menu

10. Viewport doesn’t get adjusted when I start editing text outside of it, like it used to do

    Previously (like is shown in one of 2 GIFs attached, recorded in CS4), when I had my insertion point outside of the currently visible viewport, making any change into a text (or even pressing an arrow key to navigate it) would have the viewport adjusted to have the cursor in it.
    Now it just won’t happen.
    When we aren’t careful with noticing the current mod (text editing VS normal one) can hit hotkeys, hoping to switch the tool, and actually type some garbage (like it’s shown in the second GIF).

    Make it pan to the cursor, like it used to be!

    Previously (like is shown in one of 2 GIFs attached, recorded in CS4), when I had my insertion point outside of the currently visible viewport, making any change into a text (or even pressing an arrow key to navigate it) would have the viewport adjusted to have the cursor in it.
    Now it just won’t happen.
    When we aren’t careful with noticing the current mod (text editing VS normal one) can hit hotkeys, hoping to switch the tool, and actually type some garbage (like it’s shown in the second GIF).

    Make it pan to the cursor, like it used to… more

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    3 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Illustrator and scripting inconsistent words[] when tabs used

    Can someone explain the results when the following is run on an Illustrator document with one text frame?

    var myDoc = app.activeDocument;
    var myTextFrame = myDoc.textFrames[0]
    myTextFrame.contents = "Lorem ipsum dolor sit amet\rLorem\tipsum\tdolor\tsit\tamet";
    alert(myTextFrame.words.length);
    alert(myTextFrame.lines[0].words.length);
    alert(myTextFrame.lines[1].words.length);
    for (l=0; l<2; l++)
    {
    concat = "#";
    for (i=0; i<myTextFrame.lines[l].words.length; i++)
    {
    concat += myTextFrame.lines[l].words[i].contents;
    concat += "#";
    }
    alert(concat);
    }

    14

    5

    9

    "#Lorem#ipsum#dolor#sit#amet#"

    "#Lorem#Lorem#ipsum#ipsum#dolor#dolor#sit#sit#amet#"

    Why does separating the words by tabs seem to duplicate all but the last word in the line?

    Is this a bug, and if not, what is the logic behind it?

    Running on Windows 11 and I believe I have the latest version of Illustrator as downloaded via CC

    Can someone explain the results when the following is run on an Illustrator document with one text frame?

    var myDoc = app.activeDocument;
    var myTextFrame = myDoc.textFrames[0]
    myTextFrame.contents = "Lorem ipsum dolor sit amet\rLorem\tipsum\tdolor\tsit\tamet";
    alert(myTextFrame.words.length);
    alert(myTextFrame.lines[0].words.length);
    alert(myTextFrame.lines[1].words.length);
    for (l=0; l<2; l++)
    {
    concat = "#";
    for (i=0; i<myTextFrame.lines[l].words.length; i++)
    {
    concat += myTextFrame.lines[l].words[i].contents;
    concat += "#";
    }
    alert(concat);
    }

    14

    5

    9

    "#Lorem#ipsum#dolor#sit#amet#"

    "#Lorem#Lorem#ipsum#ipsum#dolor#dolor#sit#sit#amet#"

    Why does separating the words by tabs seem to duplicate all but the last word in the line?

    Is this a bug, and if not, what is the logic behind it?

    Running on Windows 11 and I… more

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    1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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12. Illustrator 2026 adds a previously selected object to a newly selected one when moving the new one

    macOS Sequoia 15.6
    Illustrator 30.0

    Just selecting and moving basic objects is not functioning correctly. Was this tested at all? I've restarted the app, I've restarted my machine. It's just buggy AF. I've had to revert to previous version just to get a simple chart done.

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    3 votes

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    Need More Info  ·  10 comments  ·  Selection  ·  Delete…  ·  Admin →
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13. Illustrator 29.8.2 saved .ai-file containing outdated pdf-version

    We have a user that several times has encountered a serious bug with saving documents. Currently on version 29.8.2 (the latest available for us in the CC desktop app as of today). Windows 11.

    Attached is an AI file showing the bug. Try opening it in e.g. Photoshop and Illustrator. You get very different versions.

    It is a "PDF compatible file" saved from Illustrator, so it contains a PDF version for other apps to use, but this embedded PDF version shows an older version of the illustrator file (so opening it in Illustrator looks fine, but when using it in e.g. InDesign, you get an old version)!

    Steps (as far as I can gather):

    1. An Illustrator file has been opened in Illustrator 29.8.2.
    2. The illustrator file has been saved (File > Save) - likely a couple of times - then closed.

    Result: AI file with outdated version in the embedded PDF. All other apps show the wrong version.

    To fix it, all we have to do is re-save the file, and then it works. So it's not consistent, and hard to reproduce.

    At least during this last occurence, the user was working from home via VPN, so the network connection was a bit slower than usual if that matters. The Illustrator preferences for saving should be the default settings (attached screenshot). I believe the setting for "slow networks" does so that Illustrator saves the file locally before transferring it, so network speed shouldn't affect the result?

    Since it has happened at least a few times, we now have to manually check every time we save a file if it is actually properly saved (by checking it in InDesign/FrameMaker/etc. to verify the latest changes are included). Not good.

    We have a user that several times has encountered a serious bug with saving documents. Currently on version 29.8.2 (the latest available for us in the CC desktop app as of today). Windows 11.

    Attached is an AI file showing the bug. Try opening it in e.g. Photoshop and Illustrator. You get very different versions.

    It is a "PDF compatible file" saved from Illustrator, so it contains a PDF version for other apps to use, but this embedded PDF version shows an older version of the illustrator file (so opening it in Illustrator looks fine, but when using it in… more

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    9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. Illustrator crash on relinking image

    Windows 11, all Adobe software up to date, Illustrator 30.2.1 (64-bit)

    Raster artwork in my Illustrator files is stored in a folder adjacent to my Illustrator folder. Occasionally, I must insert a file into the numbering structure, so the raster artwork becomes 'orphaned'. So, when I open the Illustrator file, I get the relink artwork dialogue box. If I hit relink, a relink box appears, followed instantly by a Gaussian blur dialogue box with a 100% blue bar, and Illustrator freezes, requiring a shutdown via Task Manager.

    If I reset my preferences (a 2-minute job using AG Astute Manager), it solves the issue for 1 or 2 files, but then it returns. The workaround is to click ignore and then relink the image manually, but it's a pain when fixing many files.

    Windows 11, all Adobe software up to date, Illustrator 30.2.1 (64-bit)

    Raster artwork in my Illustrator files is stored in a folder adjacent to my Illustrator folder. Occasionally, I must insert a file into the numbering structure, so the raster artwork becomes 'orphaned'. So, when I open the Illustrator file, I get the relink artwork dialogue box. If I hit relink, a relink box appears, followed instantly by a Gaussian blur dialogue box with a 100% blue bar, and Illustrator freezes, requiring a shutdown via Task Manager.

    If I reset my preferences (a 2-minute job using AG Astute Manager), it… more

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    3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Seems to no longer happen in 30.5 build.

    If this happens again — please comment back.

15. Illustrator asked for my location... not sure this is a bug but it's concerning

    It's bad enough that Adobe has moved to a subscription model and is putting AI in everything, but now Illustrator just asked for my location. I'm trying to maximize my PC's performance by turning off all the extra bloat. Does Illustrator really need to know my location?

    2 votes

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    2 comments  ·  Other...  ·  Delete…  ·  Admin →
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16. All Text Disappeared!

    I saved my file as .aic but the next time I opened it all the text layers disappeared! Everytime I open the file it automatically creates a recovered version also, but still no text. I also cannot download the version from cloud that shows the last version I made with all the text still visible.

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    9 votes

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    Need More Info  ·  10 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Renaming an artboard in Artboards panel scrolls to have the item on top

    The way it works in the newest update is infuriating.
    In the newest update, when I change the name of an artboard in the Artboards panel, the panel automatically scrolls to have that item at the top. I keep losing my place in the Artboards panel and I can't keep track of what I'm doing. I don't see a benefit of the list jumping around all the time. It's horrific to work with.

    4 votes

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    2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

18. Importing a PDF file saved from CAD shows a fault message

    When opening a flowchart in Illustrator, a PDF file saved from a CAD, I get a fault message saying 'There are fonts in the document that are not installed on the computer'.

    This is a new fault that came up last week, been using PDF files for a year and it have never been a problem until now.

    Is there something i can do about it?
    Due to confidentiality, I unfortunately cannot upload images on my work.

    2 votes

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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19. Unintended shortcuts triggered by Ctrl + Win/Apps keys on Windows

    On Illustrator for Windows, a specific key sequence triggers unintended shortcuts. This issue appears to be caused by a bit-level misidentification within Illustrator's input handling, where certain keys are processed as different characters.

    The order of key presses is critical:
    1. Hold down the Ctrl key first.
    2. While holding Ctrl, press the Left Windows Key or Apps Key.

    Actual Results:

    • Ctrl + Left Win: triggers "Send to Back" (matches Ctrl + [).
    • Ctrl + Alt + Left Win: triggers "Select Next Object Below" (matches Ctrl + Alt + [).
    • Ctrl + Apps: triggers "Bring Forward" (matches Ctrl + ]).
    • Ctrl + Alt + Apps: triggers "Select Next Object Above" (matches Ctrl + Alt + ]).
    • Ctrl + Shift + Left Win: During object selection: "Send to Backmost" (matches Ctrl + Shift + [). During text editing: "Negative Kerning" (matches Ctrl + Shift + [).

    Technical Analysis:

    The Virtual-Key Codes for these keys are:
    - Left Win (0x5B): 0101 1011 / [ Key (0xDB): 1101 1011
    - Apps Key (0x5D): 0101 1101 / ] Key (0xDD): 1101 1101

    A consistent pattern is observed where the most significant bit (0x80) is incorrectly set to "1" during Illustrator’s internal processing of these combinations.

    Note: Although unverified due to hardware limitations, it is highly probable that Ctrl + Right Win (0x5C) would similarly be misidentified as \ (0xDC).

    Environment:
    OS: Windows 11 25H2
    Application: Adobe Illustrator (Desktop) v30.3 and v29.8.6

    On Illustrator for Windows, a specific key sequence triggers unintended shortcuts. This issue appears to be caused by a bit-level misidentification within Illustrator's input handling, where certain keys are processed as different characters.

    The order of key presses is critical:
    1. Hold down the Ctrl key first.
    2. While holding Ctrl, press the Left Windows Key or Apps Key.

    Actual Results:

    • Ctrl + Left Win: triggers "Send to Back" (matches Ctrl + [).
    • Ctrl + Alt + Left Win: triggers "Select Next Object Below" (matches Ctrl + Alt + [).
    • Ctrl + Apps: triggers "Bring Forward" (matches Ctrl + ]).
    • … more
    3 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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20. BUG: Swatch color not changing with selection of different element.

    When selecting individual elements in my .ai file, the swatch bar does not show the actual color. Instead, it shows the previously selected color.

    Something changed - you used to be able to select an element and easily determine which color it was. This glitch is a major problem - as I'm trying to prep my files for print and a small error will be quite costly.

    Instead, I have to double-click the "fill" color in the top of the swatch bar to open up the cmyk build

    Illust 2026. OS 13.7.8

    2 votes

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    Need More Info  ·  3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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