8239 results found

1. Cannot Save as New File in v30

   Using the latest version of Adobe Illustrator (2026 version?)

   Trying to "save as new" but the save window does not load completely and then button shapes inside disappear and remains in this state. The only thing you can do is close the box.

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   4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team has identified an issue for a small subset of users who are on the Windows operating system and also have their network traffic routed through a proxy.

   A temporary solution to this issue is the following:

   1. Open up PowerShell
   2. Copy and paste the following commands:

   cd "C:\Program Files\Adobe\Adobe Illustrator 2026"$env:WEBVIEW2_ADDITIONAL_BROWSER_ARGUMENTS = "--use-system-proxy-resolver"& '.\Illustrator.exe'

2. First Attempt to Copy Hex Not Working

   When I click into the fill properties under appearance, and click the "copy value" button, it always will deselect and NOT copy on first attempt. But if I try again after it will work. Similarly, when I first click on the value, it highlights, and then if I do CMD + C the value will become de-selected and not copied.

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   1 comment  ·  Actions  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   Does this happen for Hex Code field only or are you seeing this on other fields as well? Also, let us know more about your system details and Illustrator version.

3. Illustrator Czech Locale Brush Anomaly: Extra Brush and Deletable Protected Brush

   I found an inconsistency in the Czech locale of Illustrator (tested in v29 and v30, Windows 10, macOS).

   When creating a new document in the Czech locale, there is one extra default calligraphic brush compared to all other 18 locales. On top of that, the default calligraphic brush that is normally protected from deletion (in every other locale) can be freely deleted in Czech.

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   2 comments  ·  Brushes  ·  Delete…  ·  Admin →
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4. Can't see any Artboards

   Every project I access opens, but I can't see any artboards. I have tried downgrading and uninstalling+reinstalling, to no effect.

   Would be grateful for any input on my situation.

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   Need More Info  ·  6 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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5. Saving in older illustrator format scales 10 times down

   When saving a file in an older illustrator format, now the file appears 10 times smaller. As a signmaker working with sign software that doesn't accept newer ai or eps files this is VERY MUCH unwanted. I can scale it back to 100% in my sign making software but only manual. Not by alttering the comma in the scaling. This isn't accuracy I often need. Please undo this downscaling. Me, and a lot of colleagues, work for decades this way.

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   3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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6. Moving several points of an area type or type on path causes "undo"

   I am no longer able to move multiple anchor points for text on a path in v30 (GPU mode).
   I'm using a Studio M2 Max with MacOS 15.5..

   The attached video demonstrates this behavior. I have two duplicate paths. While using "View using GPU" I try to edit multiple nodes on the text path. What happens is:

   1. the preview of the path disappears while I'm trying to move the nodes.
   2. the entire line moves, even though I've only selected a few nodes.
   3. my type was replaced with the "Lorem Ipsum" text (this happens intermittently, not every time).

   But, when I switch to "View using CPU" the program functions normally.

   This is something I do very frequently, and I typically have GPU mode on, so this is a new behavior.

   I tested this on other installed versions of Illustrator:

   On v29.8.2 I am able to move multiple nodes, but the preview of the path still disappears while you're moving it. Switching to CPU mode corrects that.

   On v.28.7.2 Everything works normally, both in GPU and CPU modes.

   ---

   Edit: After posting this, I now believe that this might be related to the setting "Real-Time Drawing and Editing". Turning that off "seems" to fix things (for both v30 and v29).

   But it should be noted, in 28.7.2 I CAN keep "Real-Time Drawing and Editing" enabled AND use GPU mode and everything functions fine.

   I am no longer able to move multiple anchor points for text on a path in v30 (GPU mode).
   I'm using a Studio M2 Max with MacOS 15.5..

   The attached video demonstrates this behavior. I have two duplicate paths. While using "View using GPU" I try to edit multiple nodes on the text path. What happens is:

   1. the preview of the path disappears while I'm trying to move the nodes.
   2. the entire line moves, even though I've only selected a few nodes.
   3. my type was replaced with the "Lorem Ipsum" text (this happens intermittently, not every time).

   But, when I… more

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   3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Works as it should now, in 30.2.1 build. Please update and comment back in case it still misbehaves for you.

7. Libraries Panel Freeze & Distortion Glitch

   Persistent issue occurring on operating system: macOS Sequoia 15.7.2 with model: MacBook Pro (16-inch, 2021)
   Occasionally occurring up on brand new computer macOS Sequoia 15.7.2 with model: MacBook Pro (16-in, 2025)
   Both computers are on Adobe Illustrator Version: 30.0 (issue also occurred on 29.6.1)

   Steps to Reproduce:
   - Launch Adobe Illustrator.
   - Open the Libraries panel (Window > Libraries).
   - Work in Illustrator for a period of time (issue does not occur immediately but happens consistently enough throughout day to interrupt working ability).
   - Attempt to interact with the Libraries panel.

   Expected Result: The Libraries panel should display correctly and allow selection of assets.

   Actual Result: The Libraries panel graphic stretches vertically and becomes disproportionate. Items in the panel are no longer selectable. The only temporary fix is quitting Illustrator and reopening it, but the issue eventually returns. Typically occurs 10-15 times a day on this computer.

   Summary of Troubleshooting Attempts:
   - Verified issue persists across Illustrator versions (29.6.1 and 30.0).
   - Cleared Creative Cloud Libraries cache (~/Library/Application Support/Adobe/Creative Cloud Libraries/ contents).
   - Cleared Illustrator-specific cache (ILST and LIBS folders).
   - Cleared CoreSync cache (~/Library/Application Support/Adobe/CoreSync/ contents).
   - Relaunched Creative Cloud Desktop and Illustrator.
   - Disabled GPU Performance in Illustrator preferences.
   - Verified Creative Cloud and Illustrator are up to date.
   - Issue persists after all steps.

   Additional Notes:
   - Problem began on the 2021 computer after upgrading to macOS Sequoia (did not occur on previous macOS version).
   - Occurs on all macs updated to Sequoia; we have 3 others we decided to hold off on because of this issue.
   - Other Adobe apps do not exhibit this behavior at this point.

   See screenshot for visual of issue.

   Persistent issue occurring on operating system: macOS Sequoia 15.7.2 with model: MacBook Pro (16-inch, 2021)
   Occasionally occurring up on brand new computer macOS Sequoia 15.7.2 with model: MacBook Pro (16-in, 2025)
   Both computers are on Adobe Illustrator Version: 30.0 (issue also occurred on 29.6.1)

   Steps to Reproduce:
   - Launch Adobe Illustrator.
   - Open the Libraries panel (Window > Libraries).
   - Work in Illustrator for a period of time (issue does not occur immediately but happens consistently enough throughout day to interrupt working ability).
   - Attempt to interact with the Libraries panel.

   Expected Result: The Libraries panel should display correctly and… more

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   2 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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8. SVGオプション「文字：アウトラインに変換」の不具合

   バージョン：
   2024(28.7.9)、2025(29.7.1) で発生を確認。
   2023(27.9.6)では問題は起こらない。

   再現手順：
   ・テキストを含むアートワークを作成
   ・別名で保存：SVG(svg) を選択
   ・SVGオプションダイアログ内で以下の項目を設定
   文字：アウトラインに変換
   「Illustratorの編集機能を保持」にチェック

   結果：
   警告が表示される。「以下の項目を適切に書き出すことができませんでした：テキストはアトラインに変換されます」
   保存されたSVGファイルをIllustratorで開くとテキストはすべてアウトラインに変換されており、
   SVGデータ領域のテキストはアウトラインに変換されていない。

   望まれる結果：
   警告が表示されない。
   Illustratorで開くと編集可能なテキストオブジェクトがあり、SVGデータ領域にはアウトラインに変換されたテキストがある。

   ----Translation----
   It may differ from the actual terminology. Sorry.

   Defective version of SVG option:
   2024 (28.7.9), 2025 (29.7.1).
   not be reproduced in 2023 (27.9.6).

   Reproduction procedure:
   ・Create artwork containing text
   ・Save as: SVG(svg)
   ・Set the following items in the SVG option dialog
   Characters: Convert to outline
   Check the checkbox "Retain the editing function of Illustrator"

   Results:
   A warning is displayed. " The following items could not be exported properly: Text will be converted to Outline"
   When you open a saved SVG file in Illustrator, all text is converted to outline,
   and The text of the SVG data area is not converted to an outline.

   Desired result:
   Warning is not displayed.
   When opened in Illustrator, there is an editable text object,
   and there is text converted to an outline in the SVG data area.

   バージョン：
   2024(28.7.9)、2025(29.7.1) で発生を確認。
   2023(27.9.6)では問題は起こらない。

   再現手順：
   ・テキストを含むアートワークを作成
   ・別名で保存：SVG(svg) を選択
   ・SVGオプションダイアログ内で以下の項目を設定
   文字：アウトラインに変換
   「Illustratorの編集機能を保持」にチェック

   結果：
   警告が表示される。「以下の項目を適切に書き出すことができませんでした：テキストはアトラインに変換されます」
   保存されたSVGファイルをIllustratorで開くとテキストはすべてアウトラインに変換されており、
   SVGデータ領域のテキストはアウトラインに変換されていない。

   望まれる結果：
   警告が表示されない。
   Illustratorで開くと編集可能なテキストオブジェクトがあり、SVGデータ領域にはアウトラインに変換されたテキストがある。

   ----Translation----
   It may differ from the actual terminology. Sorry.

   Defective version of SVG option:
   2024 (28.7.9), 2025 (29.7.1).
   not be reproduced in 2023 (27.9.6).

   Reproduction procedure:
   ・Create artwork containing text
   ・Save as: SVG(svg)
   ・Set the following items in the SVG option dialog
   Characters: Convert to outline
   Check the checkbox "Retain the editing function of Illustrator"

   Results:
   A warning is displayed. " The following items could not be exported properly: Text will be converted to Outline"
   When you open a saved SVG file… more

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   9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This problem is reportedly fixed in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.

   However, please not there are some known issues with this particular build:

   • Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
   • Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
   • Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.

9. 文字が欠ける原因を知りたい

   Adobe イラストレーターからPDFに変換する場合、CubeとMicrosoft PDFでは正常に変換できますが、イラストレーターで「別名で保存する」でAdobe PDFを選んで変換すると、写真のように文字が欠けてしまいました。今までも長い間同じ方法でやっていたのですが、今回、こんな現象が現れました。対処の仕方を教えてください。

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   Need More Info  ·  2 comments  ·  Print  ·  Delete…  ·  Admin →
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10. 別名保存モーダル表示

    別名保存すると、選択項目がほぼ見えないモーダルが発生する

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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11. Order of duplicated artboards is reversed

    A big issue is that if you select several artboards at once to duplicate them and they were in order
    A
    B
    C
    they used to duplicate as
    copy of A
    copy of B
    copy of C

    Since the latest Illustrator update they mirror instead, as
    copy of C
    copy of B
    copy of A

    Makes batch duplication worthless and I now have to duplicate each one separately OR do the set and then move them around manually.

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    17 votes

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    6 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

12. Illustrator crashes when triggering an action to flip an object horizontally or vertically.

    I think I’ve finally narrowed this down!
    I’ll cut to the chase:

    • macOS Sonoma 14.7.5
    • Illustrator v30.2.1

    • Custom Action #1: Transform Panel > Flip Horizontal
    • Custom Action #2: Transform Panel > Flip Vertical

    Triggering Actions #1 or #2 with the play button in the Actions Panel - or a hotkey linked to the action - is successful if:
    • The Transform Panel is open in a Panel and is the Active Tab
    • The Transform Panel is completely closed (triggering the actions then open the Panel floating somewhere in the workspace)

    Triggering Actions #1 or #2 with instantly cause Illustrator (30.2.1) to CRASH if:

    • The Transform Panel is present in a Panel in the workspace, but is not the Active Tab

    Whew!
    That’s a load of frustration off my mind!

    My Fix: I now just keep the Transform Window open in its own small Panel all the time. I never use it anyways, and would prefer to just keep it closed, but it’s annoying to have it pop up every time I flip an object, so keeping it stuffed quietly in the corner is the next best thing.

    ---

    Additional info in response to a query on the Adobe Community forum:

    It has been plaguing me on multiple versions of Illustrator after I upgraded from v29 I believe.

    The crash happens on any and all objects in any file if I follow the steps outlined in my OP.

    I’ve got a weird vertical mouse with extra hotkeys - two of which I use to trigger those actions - thought maybe the mouse was causing it after macOS upgrade, but then I got the same crash when clicking the play button in the Actions panel.

    Full System restarts would seem to occasionally fix the problem for a while, then it all of a sudden it would crash again, and then reliably on every reboot of Illustrator after that. Now I think that after the system restarts, my Transform Panel would just happen to be the active tab, so no crashes until I inadvertently used another tab in the same Panel, then tried to Flip again.

    ---

    The upload option will not seem to allow me to select my .aia actions file for upload.

    I think I’ve finally narrowed this down!
    I’ll cut to the chase:

    • macOS Sonoma 14.7.5
    • Illustrator v30.2.1

    • Custom Action #1: Transform Panel > Flip Horizontal
    • Custom Action #2: Transform Panel > Flip Vertical

    Triggering Actions #1 or #2 with the play button in the Actions Panel - or a hotkey linked to the action - is successful if:
    • The Transform Panel is open in a Panel and is the Active Tab
    • The Transform Panel is completely closed (triggering the actions then open the Panel floating somewhere in the workspace)

    Triggering Actions #1 or #2… more

    2 votes

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    Need More Info  ·  2 comments  ·  Actions  ·  Delete…  ·  Admin →
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13. The Eraser Tool sometimes deletes entire blocks of geometry

    The Eraser Tool, even with a size of 0 pt (but also with 1 or 2 pt), sometimes deletes entire blocks of geometry, sometimes draws a gap in the geometry (as it should always do). This bug has always existed, you have never fixed it. Often, to make partial deletions of the geometry, I have to use other software (such as CorelDRAW).

    2 votes

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    6 comments  ·  Tools  ·  Delete…  ·  Admin →
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14. Line Extension Smart Guide not working

    I recently updated my Illustrator to 2025 and my smart guides are on but when I extend a line now it is no longer snapping to "Line Extension". I have verified that in my preferences under Smart Guides, "Anchor/ Path Labels" is turned on. Not sure if this is a bug with the new update or what is going on.

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    74 votes

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    24 comments  ·  Snapping  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix is pushed to the stable release 29.0.1.192

15. Pattern Tool Severe Lagging

    I am a surface pattern designer and anytime I edit patterns I have a 1-2 minute delay for every vector I move. This cripples workflow and is an awful user experience. I am not using effects or modifications that should cause this type of delays every time vector assets are relocated (even a mm.)

    I have to create 50+ patterns daily and this issues critically hinders my daily workflow. I use illustrator 12 hours a day for my work.

    Please provide solutions to rectify this issue for users experiencing this issue.

    2 votes

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    Need More Info  ·  1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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16. “Split Into Grid” creates a single live grid object now instead of independent paths and it's awful.

    Recent versions of Illustrator changed “Split Into Grid” to create a single live grid object instead of independent paths. This completely breaks established illustration, print, and production workflows (stickers, dielines, laser cutting, icon sheets).

    Please restore the previous behavior or add a preference/checkbox to output individual paths by default. Illustrator is an illustration tool, not a layout app.

    2 votes

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    Need More Info  ·  3 comments  ·  Other...  ·  Delete…  ·  Admin →
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17. Objects just vanish when rasterizing inside a clipping mask

    Okay, this is seriously annoying. In the latest Illustrator on Windows, if you rasterize inside a clipping mask, poof — your objects are gone.

    Steps (super easy to test):

    Draw a bunch of objects and group them.
    Make a shape and apply a clipping mask.
    Double-click to go inside the group.
    Select everything and rasterize.
    And just like that... everything disappears.

    If you leave even one object out of the selection, they don’t disappear.

    But when you select all → gone.

    If I only rasterize one object, or part of them, it works fine. But if I select all? Illustrator just deletes them.

    This is super frustrating. Rasterizing inside a clipping mask is something I do all the time, and right now it’s basically unusable. Adobe, please fix this ASAP.

    I uploaded a video so you can see how bad it is.:facewithtearsofjoy::facewithtearsofjoy::facewithtearsofjoy:

    I using the latest version of Illustrator, running on a high spec pc.
    I already tried resetting Illustrator preferences and even reinstalled the program.
    I also updated my graphics card driver.
    Still, the problem isn’t fixed.

    Okay, this is seriously annoying. In the latest Illustrator on Windows, if you rasterize inside a clipping mask, poof — your objects are gone.

    Steps (super easy to test):

    Draw a bunch of objects and group them.
    Make a shape and apply a clipping mask.
    Double-click to go inside the group.
    Select everything and rasterize.
    And just like that... everything disappears.

    If you leave even one object out of the selection, they don’t disappear.

    But when you select all → gone.

    If I only rasterize one object, or part of them, it works fine. But if I select all? Illustrator… more

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    9 votes

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    5 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Works as it should in the GA 30.2.1 build

18. Using 3d and Materials triggers the "error while processing appearance" message (doesn't work)

    For the last 3 or 4 updates I can't use inflate or any of the options in 3d and Materials, with or without GPU, it won't work.

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    2 votes

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    Need More Info  ·  1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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19. ツールウインドウがフォントセレクターにかぶってしまう

    2026のこのパターンのワークスペースにおいて、ツールウインドウがフォントセレクターにかぶってしまう。
    以前のように最後にクリックしたウインドウが、最前面にくるように戻して欲しい。

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    2 votes

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    4 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is reportedly fixed in Beta 30.4.0.103. Please update, if possible, and check if it behaves as it should now.

20. All my symbols gets displaced all the times

    Whenever I make symbols for sock label logo, these symbols get randomly gets displaced and moved to another location on the art board by itself. the positioning is completely random and no logic. It's been like this since Illustrator 2025. what is going on???
    Please see attached for example of what I mean random displacement of symbols, all the symbol object have been moved randomly to top right. Only way to fix is to break the symbols and manually move these objects back to where I intended to place. This is a must fix bug. please help!!!!

    MacOS 26.2 Illustrator 29.6 (desktop)

    Whenever I make symbols for sock label logo, these symbols get randomly gets displaced and moved to another location on the art board by itself. the positioning is completely random and no logic. It's been like this since Illustrator 2025. what is going on???
    Please see attached for example of what I mean random displacement of symbols, all the symbol object have been moved randomly to top right. Only way to fix is to break the symbols and manually move these objects back to where I intended to place. This is a must fix bug. please help!!!!

    MacOS 26.2 Illustrator… more

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    2 votes

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    Request to Contact Support  ·  2 comments  ·  Symbols  ·  Delete…  ·  Admin →
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