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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7416 results found

  1. Animated Zoom not working properly - Blurry graphics when zooming or panning

    I use animated zoom a lot, usually through the shortcut CMD+Space+Drag Mouse Left/Right.

    I've been getting this bug of Blurry graphics for a couple of days, and it's really annoying. My current workaround is using Tab after image turns blurry, so the graphics "refresh" to its sharp state.

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  2. テキストボックス内での強制改行

    Adobe Illustrator 28.1、OS13.6.3、OS11.7.10

    テキストボックスで均等配置(最終行左揃え)を使用。テキストにtabを挿入しsift + 改行 (強制改行)すると落ちます。
    別のmac(os11.7.100)でも検証しましたが落す。

    2 votes

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  3. Gradients with opacity act as a clipping mask for objects behind them

    When working with complex groups and gradients, often times an object with a semi-transparent gradient ends up removing the graphics from grouped items below it.

    The solution I've found is to ungroup and regroup items, but I feel this shouldn't happen in the first place. It also disrupts my workflow and how I group items in the first place.

    I don't know how to describe the steps to recreate it, other than "it happens sometimes." I think it happens more often if I've created Blends, even if those blends have been expanded.

    The images attached show two examples of what's…

    2 votes

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    1 comment  ·  Gradients  ·  Admin →
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  4. Clip groups snap to grid by their clipped contents and not the mask

    Snap to Grid option doesn't work properly for Clipping Masks.
    Instead of snapping the boundaries of the Clipping Mask to the grid, Illustrator snaps to the grid the bounding box of the masked object hidden under the mask.

    7 votes

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    2 comments  ·  Snapping  ·  Admin →
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  5. 'Share a review link to your file' advertisement dialog still pops when disabled

    Sometimes, when I save a PDF file (at least in Illustrator Beta), I get this dialog.
    I would like to see it go away forever.

    It pops up in the most inopportune moment — when I already decided to save a PDF and when I need to SAVE my data, and not to TRY something new. 'Come not between a user and his saved data'. Saving a file is an emergency operation — always, each time — JUST DON’T INTERFERE.

    Even though I already chose to never see it again, I still get it. Just use 1KB of your Cloud…

    7 votes

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  6. Group Selection and Selection Tool (V) selecting individual points

    When using the group selection tool, I hi light and object by clicking on it and then try and move it. Rather than moving the object hi lighted, the tool selects a single point - grabs it - and I move that single point instead. This often leads to a crash of the application.

    15 votes

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    7 comments  ·  Tools  ·  Admin →
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    The solution to this problem is to disable the dedicated 'Show handles when multiple anchors are selected' option in Preferences > Selection & Anchor Display. 

    Usually it is off by default and does not interfere.

    However, when it’s enabled, Illustrator displays all handles for all selected art when Group Selection tool is used, and it can lead to accidental handle changes when moving the art.

    If you have it disabled but still have problems — please comment back.

  7. 1 vote

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    3 comments  ·  Strokes  ·  Admin →
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  8. 1 vote

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    2 comments  ·  Launch  ·  Admin →
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  9. When a group is set as a key object inside of the ungrouped isolation, Distribute Spacing treats some other groups as ungrouped

    1. Open the test file
    2. Isolate the group
    3. Select all
    4. Ungroup — now you have just <Objects> as the last step of isolation
    5. Click the leftmost group once with the Selection tool to make it the key
    6. Press Horizontal Distribute Space button in Align panel Ai will treat the last group as if it is ungrouped — but it is not!

    Why do I do this at all? To distribute all objects inside of a group.
    I can’t do this when it is grouped, so I select it first, then isolate (to avoid interaction with anything else on canvas), then ungroup…

    13 votes

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  10. Blurry Image

    It's probably a bug, when I move around the sheet it often happens that the object becomes blurry like the attached image, I work with a latest generation Mac Pro, but this problem occurs on all the PCs I have, what could it be? Thank you

    1 vote

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  11. I can't save files

    I can't save files.
    Whenever I try to save any of them, a notification comes up which says that the file cannot be found.

    1 vote

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  12. "Load paragraph styles" or "Load all styles" doesn't overwrite styles with same name

    I have a set of 9 template files that I need to update. Each file contains an identical set of about a dozen paragraph styles. I want to update all the paragraph styles in all of the files.
    I updated the styles in the first file (correctstyles.ai) and changed kerning from Auto to Optical. When I open the next file, (e.g. SHED-2023-5-simple-columns-narrow.ai), I use "Load Para Styles" and choose the first file (correctstyles.ai). When I check the style definitions, kerning is still set to Auto. The kerning value should have changed to Optical to match the style from…

    2 votes

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  13. Blank PNG export

    Files exported as pngs in the newest version of illustrator are coming up as blank and will export as 0 bytes. This is happening on desktop and laptop for Mac, unsure if happening on PC/Windows.

    1 vote

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  14. First colour value should be highlighted by default

    When SHIFT-clicking the colour swatch to bring up the Alternate Colour UI, the first selectable value should be automatically highlighted so that I can type a value in without having to first focus on the entry field with either a mouse click of by hit the TAB key.

    A near identical request as this one I recall from a while back:

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36064045-rotate-dialog-box-should-have-value-highlighted-by

    The UI should operate this way by default for any pop-up type dialog/panel.

    4 votes

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  15. Artboard not sizing correctly

    This issue continues happening. I am attaching 2 screenshots showing the issue. Image 1 shows the top right corner of the artboard when I "fit to page." Image 2 shows the artboard after I've zoomed out once. The edge of the artboard moves in, but visually, the white part of the artboard doesn't move.

    1 vote

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  16. Flickering when zooming with animation after update to Illustrator 2024 28.3

    I was trying to fix the insane lag in the previous version, even though I had all the drivers updated(I have MSI RTX 3080 and Ryzen Threadripper 3960X with 64 GB of RAM so it's not a performance issue).

    After updating the lag got worse and when I zoomed in with the GPU enhancing features which is zoom with animation. The canvas was flickering when using the zoom shortcut CTRL+SPACEBAR. I then opened a fresh document and noticed this problem wouldn't occur. So the issue is the fact I had the view grid on on my other document.
    Also when…

    1 vote

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  17. ファイル保存時のオプションダイアログの位置が保持されない Save dialog gets shifted left each time

    macOS10.15,7
    IlklustratorCC ver 26.5.1

    ファイル保存時にファイル名を指定した後オプション設定画面が開きますが、このダイアログの位置が保存を繰り返すたびに左に移動します。最終的には半分見切れる状態となり、設定を行う為にダイアログウインドウ自体をマウスで移動させる必要があります。

    再現方法
    1.ファイルを作成する。
    2.「ファイル→保存」でファイル名を任意に指定し、保存ボタンをクリック。
    3.従来のオプションダイアログは表示領域の中央に表示されましたが表示位置が左にずれています。
    4.1〜3を繰り返すと、最終的には半分見切れる状態まで移動してしまいます。

    期待する動作
    従来のバージョンの様にダイアログの位置が意図に反して動かない。

    現状の結果
    ダイアログが保存するたびに移動し、見切れてしまう。

    対応策
    ダイアログをマウスでドラッグして位置を戻す。

    80 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  18. Illustrator freezes after computer date changes several times.

    Illustrator stops responding when the computer's date has changed. Photoshop and Indesign work well.

    11 votes

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    2 comments  ·  Other...  ·  Admin →
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  19. Objects missing when save as pdf

    When I want to save the file as a pdf, various elements are missing in the exported file. These are mainly rectangles that are filled with a color gradient.
    I have already tried various export formats, but the problem only occurs with pdf exports, regardless of which pdf format I use. I have not found any errors within the export settings as I have not changed the process before.

    1 vote

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  20. 大尺寸文件导出错误

    尺寸为2700cm×80cm横幅广告,导出分辨率为72ppi、70ppi和65ppi的jpg格式,结果出现画面不全,尺寸错误问题。当分辨率为60ppi、55ppi和50ppi,虽然有误差,但可以接受。

    2 votes

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