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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7704 results found

  1. Font Selection Panel Stuck on top of the Artboard/Application

    Selecting font panel is stuck on the screen. Tried 'Reset Essentials' but the font panel does not go away. Able to work on the artboard and its contents like normal but the font selection panel is irresponsive to attempts in moving it. When going in Properties panel and changing font of a text there, the dropdown is bugged out (can only change font if you type font name).

    Only after quitting application did the font selection panel disappear.

    1 vote

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  2. 1-bit PNG images can’t be placed, an !IMP error is given

    When trying to place a 1-bit image on canvas, Ai either does nothing if it is drag-n-dropped, or throws an !IMP error message, like the attached image shows.

    The other image is the one to test the problem with.

    6 votes

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  3. Braille fonts are displaying incorrectly after latest update (29.1)

    After doing the latest update, one particular font I use is displaying at a different spacing to what it was in the previous versions of illustrator and is incorrect.

    Its a slight difference but I deal with braille on medicine so this is required to be very accurate. I have attached an example but am unable to upload the font, which is a unique braille font for our company.

    I have gone back to the previous version of Illustrator for now to resolve this.

    1 vote

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  4. Edit Contents button in Control panel ignores the scope and always prefers the layer-level clip to the selected object-level clip

    In Illustrator we can make object-lelvel clip groups, by selecting objects and using Make Clipping Mask command.

    We also can apply a clipping mask directly to a layer if we select a path for a mask only, highlighting the layer we need to clip in Layers, and using a different Make Clipping Mask command, from the panel’s flyout menu.

    But then, if we select the object level clipping group and decide to select its clipped content, using the dedicated button in Control panel, it will ignore the scope and the intention and prefer to select the clipped layer’s content —…

    3 votes

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  5. Can't drag color into swatch panel

    I can't seem to drag the the color I am using into the swatches like i used to. Nothing happens.

    1 vote

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  6. Distorted curve line when saving an SVG

    Hello, when we save from AI/EPS to SVG file, the 'f' edge path of the logo automatically becomes out of shape. We tried different colors and it works fine. This issue only happen on white SVG. Please help.

    2 votes

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  7. Working on a Mac touchpad when moving around the project with 2 fingers gesture zooming triggers automatically with extreme intensity

    Working on a Mac touchpad when moving around the project with 2 fingers gesture zooming triggers automatically with extreme intensity.

    I used to work on my projects on my touchpad and now with the new updates somehow this bug appeared. Now it is a struggle to move around the project without a spacebar or with a hand tool instead of the previous Mac touchpad gesture.

    1 vote

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  8. Unknown error during file import

    Illustrator 2025 (29.1)
    MacBook Pro M3 16"
    MacOS Sonoma 14.7.1

    When importing I'm getting a random "Unknown error" message. Afterwich the import failes.

    This seems chipset related. When I boot Illustrator 2024 (28.7.3) in Rosetta mode, the error is gone.

    1 vote

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  9. Error con la nueva versión 2025 [!IMP]

    Abrí mis documentos creados en AI para poder editarlos y cada ciertas acciones me aparece un error sin precedentes.

    1 vote

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    3 comments  ·  Other...  ·  Admin →
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  10. Outline view not work on AMD graphics

    Outline view does not work on my PC, AMD 6650XT Illustrator 29.1 or beta.
    This is my system info.

    1 vote

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  11. 段落の文字揃えが正しく行われない

    段落の文字揃えが正しく行われません。
    中央揃え、左右揃えにしても、段落を変えるごとにテキストが斜めになっていきます。
    以前作成したテキストに変更を加えるとなります。

    1 vote

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  12. Importing a PDF with only Spot RGB Colors inside treats the document as CMYK

    I am exporting PDFs from an RGB file using 'Export for screens’ with a PDF Preset that converts to sRGB.
    Any artboard that contains a ‘process’ RGB color (white, in my case) comes out as an RGB PDF file.
    Any artboard that only contains Spot RGB colored elements is seen as a CMYK file when opened in Illustrator or imported in InDesign (which is my goal).

    My example file will export nicely until I hide the background layer to make my PDF transparent. Then the one with the (previously) white background becomes CMYK.

    4 votes

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  13. Width tool not working right: can’t adjust widths at the first point of the path

    Have a fairly simple shape inside a radial repeat x 12. That shape has about 4 width adjustments. And one of them has a hard adjustment, from wider to smaller, but it acts really weird and can't make it a smooth width. It doesn't have two width adjustments on top of each other, and I can't delete the width adjustment. This has happened twice in different files, made separately but with similar processes. Can't seem to find a way to fix this besides deleting and starting over.

    Windows 11
    Intel i5 13600k
    iGPU
    32gb ram
    Adobe Illustrator version 28.5

    6 votes

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    4 comments  ·  Strokes  ·  Admin →
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  14. Gaussian Blur Effect Changed in 29.1 from 29.0.1

    As previously reported in July 2020 when this happened with 24.2: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/40865740-gaussian-blur-effect-producing-different-results-f

    This was last an issue with 24.2.3, and since 24.3 it had been successfully fixed with consistent results in 29.0.1.

    December 2nd, 2024: We have discovered that the issue is how the Gaussian Blur effect performs on Process vs Spot colours.

    In 29.1, Gaussian blur now produces an identical effect on both process & spot colours. We'd consider that a fix, as a designer should expect the same result no matter the colour used.

    The challenge here for Adobe is weighing "fixing the blur" vs customer legacy files.…

    2 votes

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  15. Constant crashing - can't even move an object

    Have updated my illustrator to the most recent version 29.1.

    Using Mac OS Sequoa 15.1.1 - M1.

    1. I would make changes, scroll to another section of my frame. Return back and my changes were then 'reverted'.

    2. Every time I open the app it lags, spinning wheel of death, and all i'm doing is trying to maybe zoom in or out, copy or move an object.

    I have reverted to old versions, reinstalled etc

    It's a small file, good computer with heaps of memory.

    Illustrator is basically unusable at this point and can't do my work. .

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  16. Color set through Appearance section Properties conflicts with the one from dedicated Appearance panel.

    Some features in Illustrator are quite strange. For example, if you set a color in the Appearance panel of the Properties panel and then add a color in the independent "Appearance" panel, the object will have color A+color B overlap, but the color set in the Appearance panel of the Properties panel cannot be reflected in the "Appearance" panel.
    The Appearance panel in the Properties is different from the individual Appearance panel, which cannot be understood.

    1 vote

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  17. 当我的链接图片达到100张以上时,会有个漫长的保存过程 Allow to disable proxy images for missing links on saving

    最近Illustrator的更新中有一个项目。
    是让断开链接的图片。
    还能在Illustrator中显示一张降低画质的图片。
    这项更新给我带来了,非常大的麻烦。
    当我的链接图片达到100张以上时,会有个漫长的保存过程。
    这在以前是不需要的。
    以前当我把保存选项中的几个可选项都去掉的情况下,链接的图片无论有多少,保存都会瞬间完成。
    这导致我虽然排版时,电脑运行流畅,但不敢保存,保存会消耗大量的时间等待,我只能在完全排版好后,保存1次。

    A recent update to Illustrator included a project.
    Is to make unlinked pictures.
    It can also display a reduced image in Illustrator.
    This update is causing me a lot of trouble.
    When I have more than 100 linked images, there is a long saving process.
    This was not necessary before.
    In the past, when I removed several options from the save options, no matter how many images were linked, the save was done instantly.
    As a result, although I typeset, the computer runs smoothly, but I dare not save, saving will consume…

    1 vote

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  18. 箇条書きテキストの不透明度が勝手に変わる

    箇条書きを適用したテキストを含むファイルを保存後再度開くと、箇条書きテキストの不透明度が、初期設定から「不透明度:80%、合成モード:乗算」に変わっています。
    全てのデータで起こるわけではありませんが、一度この現象が起こると何度不透明度設定を元に戻して保存しても、次に開くとまた変わります。
    コピーしたファイルも同様です。
    既出、解決済みの問題でしたらすみません。

    使用しているバージョンは28.5です。

    1 vote

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  19. Rotation of Grid Repeat does not work.

    rotating a grid repeat causes several bugs. One of them is that the handles aren't working correctly.

    2 votes

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    1 comment  ·  Repeats  ·  Admin →
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  20. Preview in PNG export options panel doesn't work

    There is a bug in options panel for PNG files, the preview window only show white or transparent regarding the option selected.

    MacBook M1 Pro
    Illustrator 28.3

    10 votes

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