8327 results found

1. Ai comes with scale error/warning too early

   When trying to scale down a big group of paths, by double clicking the scale tool to enter a numerical value, Ai starts to complain - it seems to assume that I want to scale up (maybe due to the last scale value used). Please let the function wait for user input, before complaining.

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2. Saved file reopens with some layers and data missing

   After saving my work and reopening the file later, some layers and data are missing. Around 40% of my completed work is disappearing, even though the file was saved properly.

   Please help me recover the missing data and identify the cause of this issue.

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   2 votes

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   Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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3. Adobe Illustrator 2026 Crashes with Uncompressed TIFF (Compression: None)

   Dear Adobe Illustrator Engineering Team,

   I am reporting what appears to be a compatibility regression or TIFF parsing issue that causes Adobe Illustrator to crash consistently when opening documents containing specific TIFF images saved with Compression = None (Uncompressed TIFF).

   Adobe Illustrator 2026 on Windows
   Standard TIFF, no compression
   Interleaved (RGBRGB) pixel order
   IBM PC (Little Endian) byte order

   Illustrator crashes immediately when opening or placing TIFF files saved without compression.

   The same files become fully functional after being re-saved using LZW compression, without any changes to image content, dimensions, color mode, bit depth, or metadata.

   This behavior strongly suggests that the issue is related to Illustrator's handling of the uncompressed TIFF encoding path, rather than the image data itself.

   Reproduction Steps
   1. Create or export a TIFF image.
   2. Save using:
   Compression: None
   Standard TIFF format
   Place the TIFF into an Illustrator document, or open an existing Illustrator file containing the TIFF.
   Illustrator immediately crashes or closes without warning.

   Control Test
   1. Open the same TIFF file in Photoshop.
   2. Re-save the file using:
   Compression: LZW
   Reopen the Illustrator document.

   Result: Illustrator opens normally and the image is rendered correctly.

   Expected Behavior
   Adobe Illustrator should maintain compatibility with TIFF files saved using Compression: None, as this is part of the TIFF specification and has historically been a standard format used in:

   Print production
   Publishing workflows
   Archival imaging
   Legacy design projects
   Prepress environments
   Actual Behavior
   Immediate application crash.
   No meaningful error message is displayed.
   The issue is fully reproducible.
   Switching only the TIFF compression method from None to LZW resolves the problem.
   Business Impact

   This issue has a significant impact on long-term project compatibility.

   My organization maintains a large archive of historical design projects that contain numerous TIFF assets saved without compression. These files were created over many years and remain part of active production workflows.

   Because Illustrator cannot reliably open these files, we are forced to:

   Locate the original TIFF assets.
   Batch-convert legacy images.
   Rebuild or repair historical project files.

   This creates unnecessary production delays and introduces risk to archived projects that should remain fully compatible with current Adobe software.

   Technical Observation

   Based on testing, the crash appears specifically linked to TIFF files using:

   Compression = None (Uncompressed)

   while TIFF files using:

   LZW
   ZIP

   appear to function normally.

   This may indicate an issue in Illustrator's TIFF decoding routine, memory allocation process, or compatibility handling for uncompressed raster data.

   Request

   Could the Illustrator engineering team please:

   Investigate support for uncompressed TIFF files.
   Verify whether this behavior is a known issue or regression.
   Restore compatibility with TIFF images saved using Compression: None.
   Provide guidance regarding any temporary workaround beyond manual conversion of legacy assets.

   I would be happy to provide sample TIFF files and crash logs if needed to assist with debugging and reproduction.

   Thank you for your time and for continuing to improve Illustrator's reliability and backward compatibility.

   Best Regards,

   Mohamed Zakaria
   Graphic Designer & Brand Consultant

   Dear Adobe Illustrator Engineering Team,

   I am reporting what appears to be a compatibility regression or TIFF parsing issue that causes Adobe Illustrator to crash consistently when opening documents containing specific TIFF images saved with Compression = None (Uncompressed TIFF).

   Adobe Illustrator 2026 on Windows
   Standard TIFF, no compression
   Interleaved (RGBRGB) pixel order
   IBM PC (Little Endian) byte order

   Illustrator crashes immediately when opening or placing TIFF files saved without compression.

   The same files become fully functional after being re-saved using LZW compression, without any changes to image content, dimensions, color mode, bit depth, or metadata.

   This behavior strongly suggests… more

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   Under Review  ·  3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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4. Eyedropper with Shift held doesn’t pick the rendered stroke color unless clicked very precisely into path

   If I have an outside stroke (thick enough for clarity, like in the GIF), I can’t use Shift-mode with the Eyedropper tool to pick the color from the actually rendered stroke — I have to click very precisely the path itself, or I get the fill color. Same with the inside stroke.

   With a normal center-aligned stroke the half within the path gives the fill’s color, and the outside half gives the stroke’s one.

   All three are wrong. Shift should force the tool to pick the color directly under the cursor, the one that is rendered.

   Thanks to Oleg Krasnov for spotting this.

   If I have an outside stroke (thick enough for clarity, like in the GIF), I can’t use Shift-mode with the Eyedropper tool to pick the color from the actually rendered stroke — I have to click very precisely the path itself, or I get the fill color. Same with the inside stroke.

   With a normal center-aligned stroke the half within the path gives the fill’s color, and the outside half gives the stroke’s one.

   All three are wrong. Shift should force the tool to pick the color directly under the cursor, the one that is rendered.

   Thanks to Oleg Krasnov… more

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5. DXF import size issue 2026 that works in 2024

   Opening DXF in latest version 2026 at original size or 1:1 does not work, results are close but not exact. Works fine in version 2024. However, if saved as a PDF from 2024 with accurate sizes, when opened in version 2026 the size is not accurate, a few thousands off. Have many files that were created using 2024 and if I need to make adjustments for any reason opening in 2026 will result in size issues.
   Windows 10 64 gb ram.

   2 votes

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   Need More Info  ·  4 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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6. Shapes move when scaling

   Window 11 Pro
   Ai verion: 30.6

   Make a square and add a stroke. Align stroke to center. Grab the top path with selection arrow and pull down. The square will decrease in size but the bottom of the square will move down a little. It should stay in place. This happens with outside aligned stroke as well, but not inside.

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   Need More Info  ·  2 comments  ·  Strokes  ·  Delete…  ·  Admin →
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7. メモリ食い過ぎ。強制終了せざるを得なくなる。新機能や生成AIはいらないから安定を希望する。

   メモリ食い過ぎ。強制終了せざるを得なくなる。新機能や生成AIはいらないから安定を希望する。使用するかしないか選択できるような改善が必要。

   2 votes

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8. Scribble Effect Not Showing Up in Menu, But Still Accessible

   Before, the Scribble effect used to be found under Effects > Stylize. In the 2026 version, it's gone. Only Glowing Edges appears under Stylize. But when I search for Scribble by hitting the magnifying glass icon and typing it in, I can access the effect and still use it. Some people still use this effect for making ikat-inspired shapes, for example...I think it was removed from the menu by accident. Please readd it under Effects > Stylize.

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   2 votes

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9. SVG fehlende Pfade beim öffnen/importieren

   MacOS: 26.5.2 (25F84)
   Illustrator 30.7

   SVG wird nicht korrekt geöffnet/importiert, es fehlen Pfade!
   Wenn die Datei vorher in Inkscape neu gespeichert wird z.B. als PDF ist alles vorhanden.

   (leider kann das svg nicht angehängt werden!?)

   2 votes

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   Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. Glyphs panel behaves differently for COLRv0/1 spec color fonts

    Illustrator has been supporting COLRv0/v1-spec color fonts since early last year, which has been great to use, but lately I have been wondering if one feature of the Glyphs Panel is more a bug than intended.

    When using a static COLRv0-built font, the Glyphs Panel is filled with separate "layered" characters of each glyph in black/white. With a high amount of characters this leads to an extremely cluttered panel.

    When using one of my own COLRv0 designs, I noticed that while the static version has all these extra layers (see the images attached), a variable COLRv0 font doesn't preview any of these layers and shows a clutter-free panel. The same happens with static vs variable COLRv1 fonts.

    Although Adobe doesn't have any variable COLR-spec fonts in the fonts library, fonts such as Zebrawood (https://fonts.adobe.com/fonts/zebrawood-color) can be used for reference. For a Variable COLRv1 font one of Google's color fonts can be used as reference, such as the COLRv1 font Nabla (https://fonts.google.com/specimen/Nabla).

    The source of all these extra glyphs is Illustrator probably seeing the deconstructed layers of the color font as separate characters. SVG Color fonts of course don't have this issue and behave correctly.

    Is showing all layers as separate glyphs (in a static COLRv0/1 font) vs showing none (in a Variable COLRv0/1 font) in the glyphs panel intended or a bug?

    Illustrator has been supporting COLRv0/v1-spec color fonts since early last year, which has been great to use, but lately I have been wondering if one feature of the Glyphs Panel is more a bug than intended.

    When using a static COLRv0-built font, the Glyphs Panel is filled with separate "layered" characters of each glyph in black/white. With a high amount of characters this leads to an extremely cluttered panel.

    When using one of my own COLRv0 designs, I noticed that while the static version has all these extra layers (see the images attached), a variable COLRv0 font doesn't preview any… more

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Repeat makes some objects without a stroke loose fill

    When several objects with no stroke get selected and then converted into a Repeat Grid object, all but the first object vanish.
    Thanks to Ashraful Islam for spotting this.

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    3 votes

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12. New Glitch in Smart Guides, highlighting perspective grid-like points

    Theres a new update glitch in smart guides, when I have an object selected, a bunch of perspective grid-like highlights.

    This setting is connected with object highlighting in smart guide settings. If i shut off object highlighting in Illustrator>Preferences>Smart Guides>Object Highlighting, the issue stops.

    Seems like just a new bug glitch in a recent illustrator update.

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    2 votes

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    8 comments  ·  Snapping  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Claimed to be fixed in Beta 30.4.0.187 — please update and check if the problem is gone.

13. Pasting a single CMYK channel value modifies all CMYK channels

    Illustrator version: 29.8.9
    Operating System: Windows 11

    Description:
    When I copy a single CMYK percentage value (for example, the K/Black percentage) from one object using the Color panel and paste it into the corresponding CMYK field of another object, Illustrator also changes the other CMYK channel values automatically.

    Expected result:
    Only the pasted CMYK channel (for example, K) should change, while the remaining CMYK values should remain unchanged.

    Actual result:
    Illustrator modifies the other CMYK channel values as well, even though I only pasted a value into a single channel.

    Question:
    Is this the expected behavior (a feature), or is it a bug? It seems impossible to copy a single CMYK percentage between objects without affecting the remaining channels.

    Illustrator version: 29.8.9
    Operating System: Windows 11

    Description:
    When I copy a single CMYK percentage value (for example, the K/Black percentage) from one object using the Color panel and paste it into the corresponding CMYK field of another object, Illustrator also changes the other CMYK channel values automatically.

    Expected result:
    Only the pasted CMYK channel (for example, K) should change, while the remaining CMYK values should remain unchanged.

    Actual result:
    Illustrator modifies the other CMYK channel values as well, even though I only pasted a value into a single channel.

    Question:
    Is this the expected behavior (a feature), or is… more

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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14. Selection tool broken

    Using the selection tool. I can click an object and get the bounding box but can not move or drag the object. Arrow keys do work to move it but I can not move it by mouse. This reoccurs upon restart.

    2 votes

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    Need More Info  ·  1 comment  ·  Selection  ·  Delete…  ·  Admin →
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15. Can’t rearrange a selected object and bring it to front

    Arrange tools are completely busted. I am trying to move a selected object to front. The shortcut (shift, cmd, ] or [) does not move the selected object at all. The menu option also results in nothing.

    2 votes

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    Need More Info  ·  1 comment  ·  Layers  ·  Delete…  ·  Admin →
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16. Opacity Slider Not Visible If Docked to Bottom

    If you dock top panel with tools and actions to the bottom you can't see the slider for Opacity at all. Other menus like "Stroke" and "Style" are popping up just fine.

    1. Windows 11
    2. 30.6
    2 votes

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    Need More Info  ·  2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. Latest update (30.6) = Extreme Slowdown

    Since the latest update (30.6), with latest MacOS, Illustrator has become almost unusable. Clicking on anything takes about 2-3 seconds and if you move or try to double-click – heaven help you...

    Needs an urgent fix!

    3 votes

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    Request to Contact Support  ·  1 comment  ·  Performance  ·  Delete…  ·  Admin →
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18. Swatches are all white

    my swatches are all white but when I click on a color it shows the actual color

    Processor Intel(R) Core(TM) i9-14900HX (2.20 GHz)
    Installed RAM 64.0 GB (63.6 GB usable)
    System type 64-bit operating system, x64-based processor
    Pen and touch No pen or touch input is available for this display

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    4 votes

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    Need More Info  ·  2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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19. Illustrator stops responding when opening files with nested Grid Repeat objects

    I use Adobe Illustrator. I've been trying to open saved files its stop responding. This issue been two days. I tried restarting, but nothing worked

    2 votes

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    Need More Info  ·  8 comments  ·  Repeats  ·  Delete…  ·  Admin →
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20. Strokes inside symbols don't show correctly when exported as a PNG

    Here's a problem that I've noticed a number of times. It seems to happen intermittently and the really annoying thing is that it doesn't show up in Illustrator, only in exported PNG images.

    Strokes within symbols don't always display correctly when they are exported as a PNG. It seems to happen when the symbol is rotated or scaled. It doesn't always happen. I can't work out what specifically makes this happen or not happen. It's only a problem on static symbols rather than dynamic symbols. Static symbols are generally better suited to my workflow.

    A short video to show the process:
    https://youtu.be/B9mp_JZvr9w?si=C4OjhB3bXahME9ed

    Here's a problem that I've noticed a number of times. It seems to happen intermittently and the really annoying thing is that it doesn't show up in Illustrator, only in exported PNG images.

    Strokes within symbols don't always display correctly when they are exported as a PNG. It seems to happen when the symbol is rotated or scaled. It doesn't always happen. I can't work out what specifically makes this happen or not happen. It's only a problem on static symbols rather than dynamic symbols. Static symbols are generally better suited to my workflow.

    A short video to show the… more

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    8 comments  ·  Symbols  ·  Delete…  ·  Admin →
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