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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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6932 results found

  1. 右クリック時のコンテクストメニューがズレる(クリック点を起点とぜず、離れた位置に表示される)

    Mac M2Pro(Mac14,12) , Ventura v13.4.1, Ai2023(27.6.1), 4Kモニタ(27inc,3200x1800表示)

    新規でAi2023(27.6.1)をインストールしたのち表題の現象が起きる。その他のバージョンのAIはインストールしていない。
    環境設定をリセットすると直るが、改めて環境を設定してしまうと同じ現象がおきる。環境設定内の何かしらの項目が悪さしてそうですが一つ一つは検証していません。
    27.7のアップデートが来ていましたのでアップデートしましたが変わらず。

    追加:Ai2023をアンインストールしてAi2022バージョンも試しに入れてみましたが、同じくなにかしら環境設定をしてしまうと設定クリアするまではズレたままです。

    OSシステムのディスプレイ設定で2560x1440に変更してみたりなど試しましたが改善しませんでした。

    1 vote

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  2. Illustrator 2023 crashes when clicking the scroll bar in the font selection dialog

    Ever since I installed Illustrator 2023 the entire program will hang when using the mouse, trackpad or wacom pen to select the scroll bar in the font selection drop down menu

    Fonts can still be chosen using the cursor keys to navigate up and down. Previous versions of Illustrator are still working as expected so I haven't been able to track down a corrupt font.

    I have tried a uninstall/reinstall and resetting of preferences. Nothing seems to work.

    This is on an M1 Mac (but also has replicated on an Intel Macbook Pro both on MacOS Monterey.

    1 vote

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  3. When a group of symbols is used as a key object, only one symbol gets the bold outline

    When you click an object to mark it as a key object for aligning, Ai draws a fat bold edge around it. Works fine, but not for a group of symbols. Need to be fixed.

    Similar to the problem with meshes, which don’t get any key outline at all:
    http://illustrator.uservoice.com/forums/601447/suggestions/45706096

    4 votes

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  4. Illustrator fails to export all text into final pngs or jpegs

    I have been exporting images with text layers and I've noticed Illustrator seems to indiscriminately not export certain lines of text (not layer groups to be clear, but random lines of text). I don't know how to replicate this issue because it appears random, but I did include pngs of the file that I had this issue with most recently.

    2 votes

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  5. Blank screen on start up and missed new features on new v. 27.6 (English language on Windows 10)

    Just updated to the new version 27.6 in English language on Windows 10 pro, at the start up the home screen is totally blank (only the layout color instead of open, new file etc. buttons). Anyway I'm able to open files o new files from the menu. There is no trace of the new Ai features or of the other improvements coming with this new release. I tried both update from the previous version and install from scratch after cancelled the previous one but with no results.

    1 vote

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  6. Comands doesn´t work

    No funciona ningún comando con el teclado. Ni si quiera acercar y alejar.

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  7. コピーできてない

    win11 最新CCを使用

    切り取り(ctl+X)をペースト(ctl+v)しているが
    切り取りしたもの自体がなくなります(クリップボードに取れていない?)
    貼り付けがスカされます。

    切り取りしているので、コピーし忘れではない。
    このデータがおかしいのか、アップデートのせいなのか
    PCがおかしいのか不明

    改善お願いします。

    1 vote

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    3 comments  ·  Actions  ·  Admin →
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  8. Make Adobe products inclusive for people with vision problems.

    It is impossible to change the menu color (make it dark like the rest of the interface) in Illustrator even after editing the registry in Windows 11. Only the Effect menu changes color according to the system settings, the rest (File, Edit, Type etc) remain blinding-white, which is critically bad for people with vision problems.

    3 votes

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  9. バグ

    オブジェクト内の3d効果を押したところ、イラレが長時間動かなくなりました。一日経ってもそのままだった為しようがなくアプリを終了させたところ、完成していたファイルが消えていました。

    1 vote

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  10. Intertwine overlap quick select breaks after a limit

    The new feature worked great when i had 6 paths with 36 overlaps, but I pushed it and I got this when trying to intertwine these 7 paths with i think 116 overlaps.

    1 vote

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  11. Métodos abreviados de teclado

    No funciona ningún atajo de teclado, la opción "valores por defecto de Illustrator" está vacía.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  12. Toggling Layer Visibility now Lags Greatly with each New Layer Added after introduction of Search to Layers

    In May 2022 (before Search Layers was added for example) you could have a file with 2600 layers and toggle the visibility on and off in less than a second. Now in June 2023 the same type of file takes 30 seconds to toggle the visibility of a single layer.

    Here's how to reproduce the BUG that has been introduced into ILLUSTRATOR now:

    I'm using a - Windows 10 Desktop
    Illustrator v 27.6.1
    ASUS Laptop with 40 GB of RAM
    1TB SSD drives and plenty of scratch disk and page file space.

    Reproduction Steps:

    1. create a new Illustrator document 1920x1080
    3 votes

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    2 comments  ·  Layers  ·  Admin →
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  13. Spot color channels not working on placed DCS/EPS and Photoshop files.

    Several problems are occurring with placed DCS/EPS in Photoshop files and printing in illustrator:

    1) if the custom spot color is named 'black' it will not show as an available spot color. The workaround is to misspell 'black' - example: bLAK

    2) if a custom spot color is named 'black' it always results in at least two other custom spot color channels missing. If you misspell 'black', then all of the custom spot color channels will appear and print. Weird.

    3) probably due to the battle between Pantone and Adobe, but you cannot have a custom spot color assigned a…

    2 votes

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    1 comment  ·  Print  ·  Admin →
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  14. Black objects in clipping mask are not exported to SVG

    Hi,

    I created two same artboards with rectangle and text in clipping mask (the mask is important). The only difference is fill of objects – one is black and second red. Then I exported both artboards to SVG using Export for Screens feature (setup attached, but any other setup produces same result). Red version is exported correctly but the black one creates empty SVG file.

    I checked SVG code of both files. If the object has any color except of black, code will include fill parameter for each object. But if object is black, code will skip the fill parameter…

    3 votes

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  15. Type on a Path Tool - Text disappears

    After designing and saving the Illustrator file, everything seems normal.

    Once I reopen the Illustrator file, then the text that has been placed on a curve (Type on a Path) disappears.

    I have to either cut the entire path with text and then paste in place for it to work or select the curve that has the "invisible" text and reselect the font.

    This has happened in different working files of mine.

    System Information


    Operating System: Windows 11 Pro
    Version: 10.0.22621 Build 22621
    Motherboard: X570 AORUS XTREME
    System Type: x64
    Processor: AMD Ryzen 9 5950X
    RAM: 64gb (G.Skill 4x 16gb…

    3 votes

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  16. EPS color bug

    Adobe illustrator keeps changing the colors of .eps images that I link. Both profiles are set to RGB so that should not be a problem.

    See also: https://community.adobe.com/t5/illustrator-discussions/adobe-illustrator-changes-colors-in-linked-images/m-p/13733239

    3 votes

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  17. Crash after moving complex artwork outside the artboard

    I'm testing the new release (27.2 on MacOS) before the whole company can safely move to the new environment. I basically can crash the whole software in a few seconds. What I need to do is:

    1) I need to open a big file - I've used files 23.5 MB, 43MB, 64.7 MB, 15.1MB (the files have been created in previous versions of Illustrator ).

    2) Turn on wire view in Illustrator (command + Y)

    3) select with lasso all points that are on the artboard

    4) switch to select tool (V)

    5) Start to move objects outside of the…

    12 votes

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  18. Changing the Transparency removes brush

    When I have several lines applied with a Pattern Brush and change the transparency of those lines to 50%, everything is fine. As soon as I return to 100% opacity, the Pattern Brush is completely removed and I have to reapply it.

    4 votes

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    3 comments  ·  Brushes  ·  Admin →
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  19. Can't open document in which high dpi pictures are linked or embedded on apple silicon

    Can't open document in which high dpi pictures are linked or embedded on apple silicon

    Files for replicating bug : https://we.tl/t-P3NRtsd0Ue
    or https://shared-assets.adobe.com/link/973a7a70-f913-472a-64d1-474ceb6b6959

    Procedure to replicate bug : Open “ImportFileInside.ai” on Mac studio M1 (apple silicon) machine and change the links inside from “FileLowDPI.ai” file to “FileHighDPI.ai” file. It doesn’t work and show an error message but works on Intel based Macs.

    4 votes

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  20. Zniknął pasek narzędziowy.

    Zniknął pasek narzędziowy. Z Illustratora BETA i z wersji stabilnej. Dopiero po przeinstalowaniu Illustatora w wersji stabilnej pasek narzędziowy powrócił w wersji stabilnej. W BETA nadal brak paska.

    2 votes

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