8116 results found

1. Illustrator 29.8.1 stopped working with Extensis Connect. Activated fonts don't show up.

   Been struggling for about a week with fonts not showing up in Illustrator when activated in Extensis Connect. I'd have to restart Illy to have the activated font show up. Is this classified as a bug? Extensis support took me as far as they were willing to go then washed their hands of it and said it was an Adobe issue. Extensis plugin bug or latest version of Illustrator that doesn't work with Connect? I draw stuff, not develop software.

   Link to the Adobe Community discussion that details the steps taken to get to a usable process:

   https://community.adobe.com/t5/illustrator-discussions/extensis-connect-stopped-working-with-illustrator-photoshop-works-fine/m-p/15518093#M453965

   The summary for the workaround was to uninstall 29.8.1 and revert to 28.7.10. Hopefully this gets fixed and both apps can cooperate again.

   Been struggling for about a week with fonts not showing up in Illustrator when activated in Extensis Connect. I'd have to restart Illy to have the activated font show up. Is this classified as a bug? Extensis support took me as far as they were willing to go then washed their hands of it and said it was an Adobe issue. Extensis plugin bug or latest version of Illustrator that doesn't work with Connect? I draw stuff, not develop software.

   Link to the Adobe Community discussion that details the steps taken to get to a usable process:

   https://community.adobe.com/t5/illustrator-discussions/extensis-connect-stopped-working-with-illustrator-photoshop-works-fine/m-p/15518093#M453965

   The summary… more

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   3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have fixe this issue in our latest Beta build - 30.0.0.91

   
   

   Please update your Illustrator Beta builds to latest and share you observations.

2. Fonts get missing on file reopening

   Sometimes when I open a file I have already worked on, fonts go missing even though I used them before closing the file.

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   Need More Info  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Threaded Type not scaling correctly

   Mac Pro (2019, Intel), MacOS 15.6.1, Illustrator 29.7.1

   After the update to version 29.7.1, the text in linked type objects does not scale (using the Scale tool) or scales disproportionately (using the Selection tool).

   The Free Transform Tool currently appears to be the only way to scale these objects together while keeping the type size proportional to the objects being scaled.

   The issue occurs in new and existing documents.

   See thread here for more details: https://community.adobe.com/t5/illustrator-discussions/type-not-scaling-correctly-in-linked-type-objects/m-p/15492486

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. Export for Screens won’t export artboards as a single file

   When a document has multiple artboards and is exported as PDF using Export for Screens, although all artboards are selected and a Single File option is checked, it will still be exported as multiple files.

   illustrator 2025 v29.6.1

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   Resolved (Comments Open)  ·  4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. メニュー表示がおかしい

   ファイル(府)と表示される

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   3 votes

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   6 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   As reported, this problem happens most probably due the the recent May update for Windows. At the moment removing it seems like the best soultion to solve the problem.

6. HEX Franklin Variable Font is Not Visible when Editing

   I am on a Mac running Illustrator 29.4. I am trying to use the variable OTF version of HEX Franklin, and all Adobe apps do not render the letterforms. When I try to select the variable font in the dropdown, it just defaults back to Myriad or the default typeface.

   Other variable fonts work as intended, but specifically, this one is broken. Any possible fix?

   4 votes

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   Under Review  ·  8 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. グループに含まれるテキストの組方向を正確に表示しない

   iMac27inch/i5/32GB mem/1TB SSD/macOS14.7.2
   Illustrator ver.26以降で確認

   Step to Reproduce
   1. 新規ドキュメントにポイントテキストを複数作成する。そのうち、いくつかは縦組みに設定。
   2. すべてのポイントテキストを選択してグループ化する。
   3. ダイレクト選択ツールまたはTツールで縦組みのテキストを選択する。
   4. メニュー：書式→組み方向を選択した際に縦組みテキストを選択しているにもかかわらず横組にチェックが入っている。

   期待する結果
   縦組みのテキストを選択した際には該当メニューで縦組みにチェックマークがついている。

   実際の結果
   縦組みを選択しているにも関わらず横組みにチェックマークがついている。

   この縦組み・横組の表示は選択範囲に複数の状態が含まれた場合にデフォルトの横組が選択されるという挙動になっています。端的に言って、この複数ステートをデフォルトで表示してしまうのも問題です。本来であれば双方にチェックマークがつかない状態で表示するべきところです。
   グループ化されたオブジェクトの一部を選択した場合でもこの組み方向の機能はペアレントの状態を参照しているようです。正確に選択範囲の状態を反映した表示にするべきです。

   EN Translate
   Step to Reproduce
   1. Create several point texts in a new document. Set some of them to vertical type orientation.
   2. Select and group all point texts.
   3. Select the vertical text with the Direct Selection tool or the Text tool.
   4. when selecting Menu: Type-> Type Orientation, the Horizontal checkbox is checked even though the vertical text is selected.

   Expected Result
   When vertical text is selected, a check mark is placed in the vertical menu.

   Actual Result
   The check mark is placed in the horizontal even though vertical text is selected.

   This display of vertical/horizontal check mark has the behavior of defaulting to horizontal when multiple states are included in the selections. Quite simply, the default display of this multiple state is also problematic. It should be displayed with no check marks on both horizontal and vertical.
   It seems that even when a portion of a grouped object is selected, this function still refers to the state of the parent groups state. The display should accurately reflect the state of the selection.

   iMac27inch/i5/32GB mem/1TB SSD/macOS14.7.2
   Illustrator ver.26以降で確認

   Step to Reproduce
   1. 新規ドキュメントにポイントテキストを複数作成する。そのうち、いくつかは縦組みに設定。
   2. すべてのポイントテキストを選択してグループ化する。
   3. ダイレクト選択ツールまたはTツールで縦組みのテキストを選択する。
   4. メニュー：書式→組み方向を選択した際に縦組みテキストを選択しているにもかかわらず横組にチェックが入っている。

   期待する結果
   縦組みのテキストを選択した際には該当メニューで縦組みにチェックマークがついている。

   実際の結果
   縦組みを選択しているにも関わらず横組みにチェックマークがついている。

   この縦組み・横組の表示は選択範囲に複数の状態が含まれた場合にデフォルトの横組が選択されるという挙動になっています。端的に言って、この複数ステートをデフォルトで表示してしまうのも問題です。本来であれば双方にチェックマークがつかない状態で表示するべきところです。
   グループ化されたオブジェクトの一部を選択した場合でもこの組み方向の機能はペアレントの状態を参照しているようです。正確に選択範囲の状態を反映した表示にするべきです。

   EN Translate
   Step to Reproduce
   1. Create several point texts in a new document. Set some of them to vertical type orientation.
   2. Select and group all point texts.
   3. Select the vertical text with the Direct Selection tool or the Text tool.
   4. when selecting Menu: Type-> Type Orientation, the Horizontal checkbox is checked even though the vertical text is selected.

   Expected Result
   When vertical text is selected, a check mark is placed in the vertical menu.

   … more

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   8 votes

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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8. Bring to front/back not working with new update

   Manually right-clicking and selecting "bring to front" and "send to back" aren't working. The shortcut (ctrl + shift + [ or ] ) is also not working. This seems to have started after updating to version 29.4.

   Every tutorial I can find hasn't helped. This bug has massively increased my workload as I use this action every few seconds.

   7 votes

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   6 comments  ·  Other...  ·  Delete…  ·  Admin →
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9. 一部の日本語フォントが正常に表示されない

   macOS Tahoe 26.0 / Macbook Pro Late 2023
   Illustrator 29.8.1

   添付画像のとおり、一部の日本語フォントが正常に表示されません。
   他のAdobeアプリ(Photoshop等)では正常に表示されますが、Illustratorだけがダメです。
   また、同じフォントでもウエイトによって表示される文字と表示されない文字が混在している様です。

   さらに、フォントパネル上ではフォント名が表示されていますが「フォントの検索と置換」のドキュメント内のフォント名が文字化けしています。

   Illustrator 28.7.9では正常に表示されている様なので、OS依存のバグではなさそうです。

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   3 votes

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Real Time Drawing & Editing will not turn off for drawing shapes

    When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

    Steps to recreate:
    turn off real-time drawing & editing
    select random fill color
    select shape tool
    draw shape

    expected result: only vector outline is seen during drawing
    actual result: filled shape is seen during drawing

    I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

    There is no problem when moving an object, that still displays the vector outline as expected.

    When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

    Steps to recreate:
    turn off real-time drawing & editing
    select random fill color
    select shape tool
    draw shape

    expected result: only vector outline is seen during drawing
    actual result: filled shape is seen during drawing

    I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

    There is no problem when moving an object, that still displays the vector outline… more

    4 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Fixed and works as it should do in Beta 30.0.0.72 — please try to install it (or update if it’s installed) and verify if it works for you, before it gets pushed into General build.

11. Issue saving document on hard drive after creating a pattern swatch, file won't save or AI crashes. Cloud document saves fine!

    I keep recreating a pattern swatch to use on a social media image, and every time I go to save the document Illustrator either crashes completely or won't save the file and I have to start over again. Weirdly, saving to the cloud works just fine, it's only when I have to my hard drive on my brand new MacBook Pro. If I do any other work within the file, it will save. But if I create the pattern and use it within the file, the crash happens. Expected result is to be able to save the file on my hard drive and retain the pattern swatch in the file. Please help!!
    Macbook Pro - M4 Pro Chip
    Operating system: Mac Sequoia 15.5
    Illustrator: 2025 29.5.1

    I keep recreating a pattern swatch to use on a social media image, and every time I go to save the document Illustrator either crashes completely or won't save the file and I have to start over again. Weirdly, saving to the cloud works just fine, it's only when I have to my hard drive on my brand new MacBook Pro. If I do any other work within the file, it will save. But if I create the pattern and use it within the file, the crash happens. Expected result is to be able to save the file on my… more

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    7 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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12. Illustrator uses 100% CPU, sustained, even when idle and no documents open

    I've observed many times that when Illustrator (29.7.1, on macOS 15.6) is idle in the background, it's running a 100% CPU task. Even if I close all of its open documents, the CPU use is at 100% CPU, and stays there until I quit.

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    3 votes

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    2 comments  ·  Performance  ·  Delete…  ·  Admin →
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13. "Learn the tools" popups appearing on their own

    The Learn popups for the tools on the tool bar keep appearing on their own whenever I am in the application. I have to wipe my mouse over them for them to disappear, just for them to keep popping up when I am using Illustrator. This continues to happen the entire time I am in the application.

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    3 votes

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    2 comments  ·  Learning and Help  ·  Delete…  ·  Admin →
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14. Bug - Cannot access Hands on tutorials

    I was doing the hands on tutorials and then I loaded into the app and the section for them was gone in my tutorials tab. I found the webpage online that allows me to launch hands on tutorials from browser https://www.adobe.com/learn/illustrator?tutorialType=inApp&learnIn=1 and it leads to the screenshot provided. I would love to be able to continue doing the hands on tutorials. I ensured that I have no VPN installed, I updated graphics drivers, and reinstalled Illustrator to no avail.

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    4 votes

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    1 comment  ·  Learning and Help  ·  Delete…  ·  Admin →
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15. モノクロになってしまう

    illustrator2025
    Windows11

    Adobeクラウドに保存していたものを開くと「プレビューを終了できません。指定した処理を実行できませんでした」というポップアップが出てしまい、保存していたものがモノクロになってしまって編集もできない。クラウドの一覧で見ると正常そう。

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    3 votes

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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16. Illustrator crashes when I double-click a text to edit

    These are awful. You are awful. The program has closed 10 times. The reason is I don't want to double-click a text and edit it. I can't get it to work. You're screwed for the program. Every time I double-click a text and try to edit something, the program closes. The world's highest-earning software is a worthless software team.

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    1 vote

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Illustrator "froze" when adjust object in transform panel

    1. Mac Mini 2024 (Sequoia 15.5)
    2. Adobe Illustrator 2025 (29.6.1)
    3. Tried moving the selected object using "Transform" panel - X,Y value
    4. Adjusted the "Y value" by 1mm - the app dialog "Progress - Transforming Objects..." pop up and nothing happen, app just froze.

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    1 vote

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    Need More Info  ·  5 comments  ·  Performance  ·  Delete…  ·  Admin →
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18. Layer import BUG from .ai file (v29.8.1) to InDesign

    When I import a multipage .ai file created with version 29.8.1 of Adobe Illustrator into InDesign, the layers that I can view or hide are multiplied for each page of the .ai document.

    Windows 11 Pro.

    2 votes

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    Need More Info  ·  2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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19. With no documents opened, clicking New doesn’t do anything

    Once I close all the artworks, I click on "New", nothing seems opening. I think it's bug

    2 votes

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    Need More Info  ·  2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. Text is not working

    My textboxes are empty including those that use to have text in it. I can create or select and edit them but when I type something in, nothing appears. If I try to select a text layer thats connected to a group, it randomly changes to selecting the parent/group.

    2 votes

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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