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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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8185 results found

  1. Extensions not accessible

    Extensions are not accessible. They appear as greyed out in the menu. I'm running version 30.2.1 on a Mac running Tahoe 26.3. I noticed the problem when trying to launch an extension that I'd downloaded and previously used on other versions. "Libraries" are also greyed out, and I went to the plugins section of Creative Clouded and added a new plugin. I can see it in the menu but they all remain greyed out.

    2 votes

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  2. Circle with thin stroke aligned inside has artifacts in GPU Preview

    I’ve noticed that when I draw a circle with a diameter of 250 mm and a stroke thickness of 0.25 pt, with the stroke alignment set to inside, and then draw another circle with the same stroke thickness but a diameter of 230 mm, the smaller circle shows irregularities in the stroke line (see images).

    When the stroke alignment is set to center, however, the circle is displayed correctly.
    This issue isn’t serious, I just noticed it while working.

    2 votes

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  3. アートボード左上の角に丸が表示される ／ Brush tip shape appears in top-left corner of the artboard

    再現手順
    1. Illustratorを起動して新規ドキュメントを作成する
    2. ブラシパネルでカリグラフィブラシのサムネイルをクリックする
    3. アートボードの左上の角を確認すると、ブラシの先端形状の丸が表示される

    回避策
    - ブラシツールに切り替えてからカリグラフィブラシのサムネイルをクリックすると丸は表示されない
    - 丸が表示された後でも、ブラシツールに切り替えると消える

    一度でもブラシツールに切り替えれば、その後はIllustratorを終了するまで、新たな別のドキュメントを作成してもこの丸は出現しません。

    • MacOS14（Sonoma）+Illustrator2025（29.5）で確認
    • Windowsでも同様の手順で再現するそう
    • これまで再現条件が分からず報告出来なかったが、2022年の時点で既に発生しており、現在まで改善されないままである

    表示が煩わしいのみで特に大きな実害はありませんが、さらに古いバージョンでは発生しなかった不具合です。できるだけ早い解消が望まれます。

    Steps to reproduce:

    1. Create a new document in Illustrator.
    2. In the Brushes panel, click a Calligraphic Brush thumbnail.
    3. A round shape appears in the top-left corner of the artboard.

    Workaround:
    - Switching to the Brush Tool before clicking the brush prevents this.
    - Switching to the Brush Tool after the shape appears will remove it.

    After switching to the Brush Tool once, it won’t appear again during the session.

    Notes:
    - Reproduced on macOS 14 (Sonoma) + Illustrator 2025 (v29.5).
    - Also confirmed…

    14 votes

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    2 comments  ·  User Interface  ·  Admin →
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  4. Using Color Mixer in Control panel for stroke changes the color of the fill instead

    I encountered this problem as seen in the GIF.
    Selecting a stroke or fill from the control bar menu changes the active appearance. When using sliders, it doesn't. i have tested on different Windows 11 machines and different documents. Replicated the issue every time.
    AI 29.0.1

    25 votes

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    25 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  5. 2026 Version is working horribly. What should I do?

    2026 Version is working horribly. What should I do?

    4 votes

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    Need More Info  ·  1 comment  ·  User Interface  ·  Admin →
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  6. Only Object Outlines visible

    I was creating a figure for research and suddenly, only the outlines were visible. I am not sure if this is a rendering issue or if I am in a different viewing mode. Help is appreciated.

    2 votes

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    Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  7. Can't save as SVG

    Illustrator 30.1 no longer seems to be able to save as SVG, regardless of the options selected, including settings from previous versions.

    2 votes

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    Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Admin →
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  8. pen tool

    2 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Admin →
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  9. Exclusive to Mac Version: Lines Appear in PDF/x-4 Files, Not Present in Windows Version

    When placing a compatible PSD file (*1) into an AI document and exporting it as PDF/x-4, there has long been a bug where black lines appear on the edges of transparent areas. This issue has been fixed in the Windows version, but it remains unresolved in the Mac version, even in version 2024.

    The issue does not occur in the Windows version, even with the same version of Illustrator. It only happens on the Mac version.
    It occurs whether the PSD is linked or embedded.
    Even if an AI file is created on Windows and has no problems in the…

    125 votes

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    14 comments  ·  File Save, Import and Export  ·  Admin →
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  10. Scale percentages are not consistent for images.

    When placing a file without changing the scale, the links panel should display 100%.
    It does that for Linked Tiff (and PSD) files, but displays a scale percentage (that depends on the resolution) for JPEG and PNG files.
    When images are Embedded, a scale percentage is shown, where a resolution of 72 ppi is shown as 100% and smaller percentages for higher resolutions.
    When images are just placed 100% should be shown, they are not scaled and their size reflects their resolution.
    Currently (Illustrator 28.7.1) it will show 100% for a Linked Tiff file with a resolution of 144 ppi,…

    46 votes

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    25 comments  ·  Images, Links  ·  Admin →
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  11. Layer import BUG from .ai file (v29.8.1) to InDesign

    When I import a multipage .ai file created with version 29.8.1 of Adobe Illustrator into InDesign, the layers that I can view or hide are multiplied for each page of the .ai document.

    Windows 11 Pro.

    3 votes

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    4 comments  ·  File Save, Import and Export  ·  Admin →
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  12. Scroll wheel crash

    Logitech MX Master 2S mouse scroll wheel has stopped functioning in latest versions of AI. Currently hanging and crashing.
    Latest Windows, Latest AI. Latest nvidia driver.
    Asuswrx90, AMD7965, 256 QVL RAM, 5090Founders, Samsung 9100 m2 OS/CACHE/Storage drives
    Expected: smooth scroll
    Actual: App hangs for 2 seconds.
    GPU accelleration settings on or off make no difference.
    I suspect it is a logitech driver issue but a basic bit of mouse functionality in very very common hardware should not be happening.

    1 vote

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    Request to Contact Support  ·  1 comment  ·  User Interface  ·  Admin →
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  13. Image in clipping mask moves when I open the file in Acrobat or Preview

    Illustrator 29.8.2 on Mac Ventura 13.7.8

    I have images in clipping masks. When I open the .ai document in Adobe Acrobat or Preview, the images have moved.
    The workaround I have for now is to print to .ps to generate a .pdf.

    (I just updated Illustrator but it happened yesterday too before the update with another file)

    2 votes

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    Need More Info  ·  4 comments  ·  Clipping, Intertwine  ·  Admin →
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  14. Smart Objects not updating correctly due to Optimized Save Illustrator 30

    I have been running into an issue since updating to Illustrator 30. After a fair amount of observation, I believe it is coming from this enhancement as listed in the Illustrator 30 release notes: "Save complex edits in your artwork faster, as Illustrator now only saves the changes you make, not the entire document each time".

    Since the update to Illustrator 30, when I edit and save relatively complex vector smart objects that are embedded or linked in Photoshop, the objects have begun to appear incorrectly in Photoshop (I'm also using the latest version of Photoshop, up to date on…

    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  15. freedom gradient works only on half of the object if it has a clipping mask

    When applying a Freeform Gradient to an object that uses a clipping mask, the gradient is rendered only on part of the visible area instead of the entire clipped object. The remaining portion of the object appears unaffected by the gradient, as if the gradient calculation were limited to only a section of the underlying geometry.

    2 votes

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    Need More Info  ·  1 comment  ·  Gradients  ·  Admin →
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  16. Centre Points of all objects are visible when I reopen files

    Illustrator 30.0 on Mac Ventura 13.7.8

    Each time I reopen a file in which I had a mix of objects with either visible or hidden centre points, most of these are visible (at least, those of paths, guides…) and they can get in the way.

    I think this started happening with the new version 30.0 (or maybe just the one before).

    Here are examples of 2 similar files, one with and one without all Centre Points showing.

    3 votes

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    1 comment  ·  User Interface  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team tried to fix this in Beta 30.1.0.109. The latest one is 30.2.0.12.

    If you can — please try to use Beta and see if no centers will be enabled or disabled when reopening a file. The fix won’t remove those that are already in a document, so we need to to toggle them manually in the Attributes panel.

  17. Spot swatch color is not saved correctly when changing the color of an existing swatch

    1. Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)

    2. The version of Adobe Illustrator (desktop): 30.0

    3. The steps you were taking when you experienced the issues:
      Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.

    4. Your expected…

    3 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  18. Changes made by plugin tools are not rendered instantly in CPU Outline and Pixel Preview modes

    Just recently something changed for plugins, and changes these make don’t get updated in modes until you force the canvas to redraw (zoom, move, draw in the region... not pan though).
    Here, I try to use one of Astute Graphics’ plugins (it affects many) — I shorten the path, but Ai doesn’t re-render it!

    I bet it’s about performance, but come on! These tools is what keeps Ai afloat for many. Please don’t drop the support.

    4 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,


    Thanks for reporting this. At the moment, we’re unable to reproduce the issue on our end.

    To help us investigate further, could you please share:

    • The exact Astute Graphics plugin(s) installed (including version numbers)
    • The Illustrator version/build where you’re seeing the issue
    • Whether the issue is still reproducible in the latest CCD release build or the current beta build


    If possible, any additional details such as a short screen recording or .ai file where the issue consistently reproduces would be extremely helpful.


    Thanks for your help and patience—we appreciate you taking the time to report this.


    Best regards,

    Aishwarya

    Illustrator Team

  19. 線幅と効果を拡大・縮小がリセットされる

    29.5.1にてアップデート後
    線幅と効果を拡大・縮小がリセットされる。
    環境設定も拡大縮小時もチェックボックスを入れていたのに気づかない間にリセットされる。

    4 votes

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    11 comments  ·  User Interface  ·  Admin →
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  20. PDF with negative values for BleedBox, MediaBox shows incorrectly

    A PDF with negative values for the lower left corner of BleedBox, MediaBox and a TrimBox that has its lower left corner at (0,0) shows differently in Illustrator and Acrobat. Acrobat (and other PDF viewers) show the contents as expected, in Illustrator the content seems shifted.

    The attached example PDF has three different pages, the first two pages look as expected, the last page (with the negative values) does not look the same in Illustrator and Acrobat.

    For a more in-depth discussion, see https://github.com/Kozea/WeasyPrint/issues/2685

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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