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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7707 results found

  1. Layers get messed up when exporting

    Export JPG and PNG, the layers messed up, the hidden layers show up, and the layers on top showed being covered by the objects from the layers down.

    1 vote

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  2. Broken CSS Style Elements in SVG Save and Export

    I have been exploring why our company users are seeing full black artboards or random black fill objects in SVG files produced in the Save As\SVG process, as well as exporting SVG using API developer tools. I know there have already been issues with non-alpha-numeric characters (what I will call “irregular characters”), but the issue we are seeing relates to periods (.) specifically.

    When files are saved/exported using Style Elements to drive the CSS, if those style names contain a period, ie: "BLACK STROKE .25pt", the Save As SVG export process allows the CSS class label to contain a period.…

    1 vote

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    3 comments  ·  Other...  ·  Admin →
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  3. Pasting text within text box changes formatting to neighboring type

    I am trying to cut and paste type within an area type box. I have the type formatted with mixed attributes. But when I paste the type in its new location all formatting is lost and it assumes the format of the type next to where I paste it.

    1 vote

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  4. Dimensions get expanded when moved, with or without related objects

    I can somewhat understand dimension object get expanded when they are moved away from the measured object... although this should not happen.

    But why the dimension objects get expanded when they are moved WITH the measured object? What, Ai can’t distinguish moving form other transformation? What if need to move my artwork to just insert something else — what, this makes all of my dimensions instantly dead?

    Don’t expand dimensions until a user has an clear intention to do it!

    11 votes

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    7 comments  ·  Tools  ·  Admin →
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  5. Illustrator JavaScript Scripting Reference.pdf Pages 46 (Documents Section)

    "ArtBoard" or "artBoard" ???? There must be consistency in capitalization
    [, numArtBoards]
    [, artboardLayout]
    [, artboardSpacing]
    [, artboardRowsOrCols])

    1 vote

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  6. Printed image dimensions .5" larger than dimensions in Illustrator

    Mac Sonoma
    Illustrator 29.1

    I am printing a mechanical drawing. I have added multiple dimensions. My image is 20/25" x 45 " so I am tiling my printout. No matter which printer I use and which print settings, my printouts are always .5" larger than the dimensions in illustrator. I have tried adding overlaps, printing on borderless paper, removing overlaps, etc. Nothing fixes this problem

    1 vote

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    1 comment  ·  Print  ·  Admin →
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  7. 鼠标按住路径illustrator无响应,松开鼠标就好了

    鼠标按住路径(任何路径)illustrator无响应,松开鼠标就好了。
    如视频:

    2 votes

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    3 comments  ·  Other...  ·  Admin →
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  8. [Illustrator 2025, 29.0][Win11 Pro 23H2] Polish Characters (Alt GR + A, C, E, O, X) Not Working in the Artboard Name Field

    When I try to type a Polish character in the artboard name field - using Alt GR + A, C, E, O, X - nothing happens. The only one that works is Alt Gr + Z.

    Interestingly, Polish characters work just fine in text boxes and in the layers panel.

    1 vote

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  9. When does Adobe plan to update Illustrator to new Windows 11 (24H2)?

    I can't install Illustrator on my new Windows 11 (24H2) computer.

    I understand that this 2024 operating system is not yet compatible with Illustrator. When does Adobe plan to update?

    Currently compatible Windows operating systems 11 v23H2, v22H2 and v21H2, Windows 10 v22H2 and v21H2

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  10. Align / Distribute ignores Constrain Angle

    The Align and Distribute options do not take into account the Constrain Angle setting when the Constrain Angle is not equal to zero. In simpler terms, the Constrain Angle for Align and Distribute is always set to zero.

    12 votes

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  11. Move Tool Malfunction

    I can't select the move tool properly-- or any other tool in this case. The main selected tool is stuck in the hand tool. After a while, it switches to the move tool and it gets crazier!!

    Whenever I select a layer or an object, there's a 1-3 second delay. Can this be fixed? My projects are affected. I tried resetting the app already.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  12. [ExtendScript] Cannot set Document.rulerUnits

    There is no way via scripting to set a document's rulerUnits (pts, mm, inch, etc) because the property Document.rulerUnits is—erroneously, surely—read only.

    If Document.rulerUnits was writable, we would simply do this:

      var doc = app.activeDocument;
      doc.rulerUnits = RulerUnits.MILLIMETERS;
    

    This is important because there is literally no way to set this via script, except to create a new document.

    3 votes

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  13. 3D RGB vector object pasted via clipboard in Photoshop becomes CMYK when editing its content

    Hello! I encountered this error: a vector RGB object with 3D effect, pasted as a smart object from Illustrator to Photoshop via clipboard, opens as CMYK when its contents are edited. Screen recording attached.
    Windows 11 23H2
    Illustrator 28.5
    Photoshop 25.7

    7 votes

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    2 comments  ·  Other...  ·  Admin →
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  14. Cannot double-click on a text to switch to the Text tool and activate text editing mode as before

    Since yesterday Illustrator (29.1) has virtually become unusable to me and I have no idea what happened. I didn't install any new apps.

    I cannot double click on a text to switch to the text tool and activate text editing mode as before. What is going on here???

    1 vote

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  15. Text stroke disappears

    Illustrator 28.6 on Mac OS Ventura 13.5.2

    I'm not sure whether it's an Illustrator or Photoshop problem.

    I have text with white strokes in the background, but when I open the .ai in Photoshop (300dpi) , the white outlines have all disappeared.

    They don't appear in the Art View (preview) of the .ai either. Nor if I open the file with Preview or Adobe Acrobat. That's why I'm thinking it's an Illustrator issue. Zooming in with Acrobat actually makes it crash…

    I have attached screenshots of my Illustrator artboard (you can see the white strokes), of the JPG I generated…

    1 vote

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  16. Strokes on text area, fill disappear

    Not sure if this work as intended, but it seems a bug to me and it does not allow using text areas elements. and strokes.

    I need to apply a silhouette stroke to a whole group of elements.
    I add a stroke, and I move it as the last effect in the aspect panel. This work for every group of elements, symbols and etc. Expect with groups containing text areas with filled background. In this case infact the stroke is removing the color fill from the text area.
    video: https://drive.google.com/file/d/1Td5y2LUQqcHD7BGAw5cl3-7aO4KDi6m6/view?usp=sharing

    I need to add external strokes to groups continaing text…

    2 votes

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  17. 1 vote

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    1 comment  ·  Launch  ·  Admin →
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  18. Sequoia 15.1 (24B83) 29.1 doesn’t export type with stroke applied

    Illustrator doesn't export stroke applied to a text element, it shows without the stroke. It only worked when stroke is outlined. Does anyone knows a way to fix it?

    1 vote

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  19. The small Generative AI marketing window won't close.

    When starting work this morning, a small marketing window popped up inviting me to try Generative AI. I click on the little X in the upper corner but it wouldn't close without restarting Illustrator. These marketing windows are interfering with production and are useless, please stop using them.

    20 votes

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  20. Contextual Task Bar Preventing Artboard Creation

    Normally when you click on an object you can create an artboard to fit to that graphic. However, when the Contextual Task Bar is open it bugs out and doesn't allow this.

    1 vote

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