Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

7471 results found

  1. The ignoreWhite property of tracingOptions does not work

    Illustrator v 28.0 - Image Trace option check box for Ignore White has been replaced with Ignore Color and an eyedropper option. While I think this is a good addition for manual use, it appears to have somewhat broken the ability to use image trace properly in javascript as the change has made the original "tracingOptions.ignoreWhite = true" no longer work. I suspect there is now an additional option/variable responsible for the color to be ignored's selection but it doesnt appear to be refferenced in any of the current documentation. I've tried adding the method for Abutting (also undocumented) as…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Eyedropper DOES NOT CONSIDER COLOR EXCLUSION for TEXTS MULTICOLOR

    Eyedropper tool between two text boxes with mixed color letters. How to copy ONLY text attributes leaving the colors unchanged.
    Even by deselecting fill color and stroke color in the eyedropper detection and eyedropper application boxes, the color of the destination text becomes unique depending on which is pressed as the source and the letters do not remain colored differently.
    Please resolve!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Random extra lines generated along with results in 3D & Materials tool in vector mode.

    I am working on a logo for a client - generating metallic text elements for part of it. The tool works quite well, but I'm having an issue where I cannot get it to stop drawing seemingly random vector lines around the generated element.

    It seems to be persistent across EVERY setting. Bevel or inflate, raytracing or not, any quality, any DPI, any color space, reduce noise or not, it is independent of material - IDK what else to try. They are not selectable, I cannot do anything with these extra lines!

    It does go away when you turn vector…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Single line text temporarily breaks to two lines when being moved or adjusted

    This issue has been discussed in the Adobe Community forums, and other people have been able to replicate it.

    This is the current 28.1 version of Illustrator as of Dec. 21st 2023.

    If I have text that is close to the edge of the text box, and I try to make kerning between two characters tighter/smaller, Illustrator temporarily shows the text breaking into two lines, as if it won't fit on one, before readjusting to one line again. It's making it very difficult to fine-tune kerning, as I can't see the progress I'm making. The kerning information in the Character…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 尺寸标注在常规画布和大画布上尺寸不一致

    同一个尺寸的矩形,尺寸在常规画布显示正常时,在大画布上缩小10倍显示。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. sticky selection tool

    When I click on an object with the selection tool or direct selection tool, the object sticks to the mouse as if I were moving it or drag it.
    I hope the video bellow clearly shows the issue. You can hear the clics
    I can't use Illustrator anymore :(
    Mac book pro M3 14'
    OS Sonoma 14.1.1
    Illustrator 2024 28.0
    I've reinstalled Ai, deleted the preferences, restarted my computer...
    Thank you

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Selection  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Text on a path doesn't display or export properly

    I am working in Illustrator 2024 on my work laptop running Microsoft Windows 10 Enterprise (I've had this same issue in illustrator 2023).

    I am able to type on a path, but then usually once I exit the file and then re-open it the text is no longer visible. I can locate the text in the layers panel which has been my work around. I'll find the text in the layers panel, target it, cut, and then paste in place. This will make the type visible again.

    Sometimes the text will be visible when I'm getting ready to export, or…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Center of rotation changes position

    1. Win 11

    2. Version 28.1

    3. Trying to rotate a path from a custom rotation location by entering the rotation as a value, not manually.

    4. I'd expect that you can rotate from any given position by entering rotational values. As it is, your selected rotation position will instead default to center.

    5. Video attached.

    Summary
    When you select a custom position to rotate a shape from, it only works if you manually rotate the object. You can't select a custom position and then type in a rotational value via enter or double-clicking on the rotate tool.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Windows 11 enhance pointer precision

    If Windows 11 mouse setting "enhance pointer precision" is off, then Smart Guides and Snapping will not work in Adobe Illustrator v28.
    Turning it back on will "fix" the Smart Guides/Snapping, but it'd be nice if we could turn this off and still have Illustrator do what Illustrator should do.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Illustrator font bug

    1. Windows 11 Home
    2. Illustrator 28.1
    3. Installed font from Adobe Fonts, doesn't show up in Illustrator (but shows up in other Adobe programs)
    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Unable to "Save for Web (Legacy)"

    When trying to save for web I get the following error "Could not complete this operation. An unknown error has occurred"

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Outline Mode Breaks display when toggling in and out of it.

    I found that when I go into outline mode and then toggle the layers off of it it breaks my display a little bit. It fixes itself if I just undo the toggling and then Cmd Y to turn it off that way but it'd be nice not having to do that.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Illustrator often fails to build a smooth blend for paths with mismatched number of anchors

    Take a look at the file attached and watch the images attached.
    Two curves are blended: one has 4 anchors, another one has 5 anchors.
    The blend Ai build has weird irregular slits in the middle.

    If you expand the blend and select problematic anchors, you’ll see that positions are correct, but some handles get interpolated wrongly.

    This happens often in many other scenarios.
    The current workaround is to add more points to blend, trying to guess and control which point get paired with another.
    Another workaround is to cut curves in pieces and blend in chunks.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Blends  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Envelope Distort, Layers, and Illustrator Performance Bug

    I've recently come across a bug with the envelope distortion tool. The bug happens when I use the Make with Warp effect on text. When this is applied, all the layers and sub-layers get frozen with no ability to see the thumbnail preview or to open or close any of the layers. This also affects the ability to hide or preview any layer, lock or unlock, and/or select anything in the layers.
    This also causes Illustrator to run very high ram while causing unresponsiveness and difficulty in processing and sometimes the inability to save files.

    So far, the work-a-rounds that…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Add an option for the Transform effect to use visible bounds of a clipping object

    Transform effect is one of the most powerful thing Ai has, compared to whole Repeats functionality. It’s versatile, it works with anything (unlike Repeats).

    It has some flaws though, and one of them is the fact it always operates on the overall bounds of the objects, even if it is clipped. It can be useful for some cases, but most of the time we treat objects differently.

    Check the image attached.
    This combination of effect options applied to a clipped ellipse should produce a result like the green one at thee right... instead, the object is reflected from the right…

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Colocar novamente as opções da janela de traçado

    Não é possível que uma versão nova tenha um retrocesso e fique limitada em algo tão básico como modificar os traçados, falei com o suporte e me confirmaram que realmente não tem mais, não posso modificar o traçado básico para ter pontas ou ser intermitente ou ficar interno, centrado ou externo à forma... que retrocesso é esse?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Strokes  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Illustrator won't export the correct artboards

    Everytime i try to export a document, either as a PDF, JPEG, PNG, it won't export the correct artboards; say I have a document with 10 artboards and I want to export only 1 to 5, it will export all the pages. If I'm trying to export just one artboard as a JPEG, sometimes it will export another one randomly. Yes I'm making sure the artboards are labeled correctly, yes I type the correct numbers when exporting, but nothing seems to help, illustrator just exports whatever, I have to save the document, close it and open it again and try…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Can't change size

    The cursor doesn't let me resize anything including text, images and figures.
    It only allows me to change places but doesn't let me change the size.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Actions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Ungrouping - Have to ungroup 5 times before it ungroups

    Ungrouping for the last few days has not been working properly. I group 2 objects together, and then when i try to ungroup them i have to tell it to ungroup 5 times before it actually does it.

    Illustrator 2024 28.2

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base