7806 results found

1. Eyedropper picks the color of the antialiased edge of a stroke blended with the background instead of the actual stroke color

   Eyedropper requires a ton of precision when picking a color of s stroke.

   Watch the GIF.
   Here I have violet and green lines, drawn above a raster image.

   I’ve mistaken and used green color instead of violet, and now I want to pick it from the existing line.

   I click, precise enough (I hope), but the color picked — the almost correct violet (C74,95 M74,61 — instead of the global 75-75) — is not in the background at all. It’s a BLENDED color of the RENDERED anti-aliased EDGE of the stroke! So Ai secretly rasterizes what it sees and then checks the tolerance, I assume. And the tiniest overlap leads to these cases. And trust me, this happens a lot.

   We can’t trust the tool.

   Eyedropper requires a ton of precision when picking a color of s stroke.

   Watch the GIF.
   Here I have violet and green lines, drawn above a raster image.

   I’ve mistaken and used green color instead of violet, and now I want to pick it from the existing line.

   I click, precise enough (I hope), but the color picked — the almost correct violet (C74,95 M74,61 — instead of the global 75-75) — is not in the background at all. It’s a BLENDED color of the RENDERED anti-aliased EDGE of the stroke! So Ai secretly rasterizes what it sees and then… more

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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Expected This to be fixed in the latest Beta Build 29.5.0.15

   Please comment if it now works fine (or not)

2. Illustrator 29.1 Can't Import AI Files From Other Apps

   I posted something about this in the Illustrator user forums earlier today. I've been dealing with a bug present in the Illustrator 29.1 update that was pushed to users this morning. This new version cannot open AI files exported by rival graphics applications if the AI file contains any live text objects. If the artwork is all raw vectors, even with complex fills, it opens fine. Any live text makes it a no-go.

   When attempting to open the AI file containing text objects this message is displayed:
   "Illustrator could partially read this file. We recovered as much of the file as possible, but some content might be missing. Open to view the recovered file."

   When the file is opened there is no content, just an empty placement box.

   Rebooting, resetting Illustrator preferences, doing disk cleanup, etc made no difference. The problem still persists.

   The only solution appears to be installing a previous build of Illustrator and opening the exported AI files there.

   I first encountered the problem on my desktop PC at work (running Win 11 Pro). Then I checked my home setup (an Alienware notebook still running Win 10 Pro). Sure enough, after the patch for Illustrator 29.1 applied it would no longer open AI files made by other applications if the files contained text objects. The latest Beta build is also affected by the same problem.

   This might not seem like an important issue, but it is pretty common to handle art files made by customers or by co-workers who are using other rival design applications (such as CorelDRAW).

   I also tested whether any plugins, such as those from Astute Graphics, could be contributing to the issue. Removing all the plugins and even resetting preferences afterward didn't make any difference.

   I posted something about this in the Illustrator user forums earlier today. I've been dealing with a bug present in the Illustrator 29.1 update that was pushed to users this morning. This new version cannot open AI files exported by rival graphics applications if the AI file contains any live text objects. If the artwork is all raw vectors, even with complex fills, it opens fine. Any live text makes it a no-go.

   When attempting to open the AI file containing text objects this message is displayed:
   "Illustrator could partially read this file. We recovered as much of the file… more

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   4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Keyword search in Illustrator panel is not giving results for all libraries

   Working on macOS Sonoma 14.4.1
   In Illustrator 28.4.1 (seen the bug in different Illustrator versions e.g., 27.9.2)

   Experienced behaviour:
   When I search in ‘all libraries’ in Illustrator I don’t get results from all libraries (picture 1), instead (I believe) I’m getting the results from recently used libraries (those which are synchronised with my computer).

   So to be able to search all libraries I need to click one by one, load them and then I’m able to search. (picture 2)

   Wanted behaviour:
   Search in all libraries to get results from all libraries in the Illustrator window. (picture 3)

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4. Illustrator 2025 forgetting dialog box preferences and reverting to default settings, especially after closing or crashing.

   New update to Illustrator 2025 seems to have issues with reverting back to interface defaults as if the app was never opened.

   Example panels reverting back to default: missing fonts or font activation panel, pantone blue reminder alert strip, save dialog asking to save locally or via cloud — pretty much anything with a "don't show this again" box, Illustrator seems to forget at least a few times per week.

   It also seems to be reverting keyboard shortcut commands back to default presets, though retains custom presets — you just have to go back into the keyboard shortcuts panel and change to your saved preset.

   App also seems to crash more often, currently upon saving / exporting out to other file types. Every time it crashes it seems to forget all the items above.

   Seems like it just has a couple bugs with the 2025 release that need to be worked out. Thanks!

   • OS: MacOS Sequoia 15.1.1.

   • Illustrator version: 2025 (29.1)

   • Steps taken when issue experienced: most often when illustrator crashes, usually after saving/exporting to PDF, JPEG or PNG (crash intermittent but more than normal). Also while app is still open but opening a new illustrator file that is already in version 2025 (not converting). And sometimes just intermittently or seemingly random without obvious cause or crash.

   • Expected result: for the app to remember preferences like keyboard shortcuts; not to show dialog or reminders after checking the "don't show this again" box; to remember save preference after choosing local vs cloud.
   • Actual result: opposite of expected result (prefs revert back to default)

   New update to Illustrator 2025 seems to have issues with reverting back to interface defaults as if the app was never opened.

   Example panels reverting back to default: missing fonts or font activation panel, pantone blue reminder alert strip, save dialog asking to save locally or via cloud — pretty much anything with a "don't show this again" box, Illustrator seems to forget at least a few times per week.

   It also seems to be reverting keyboard shortcut commands back to default presets, though retains custom presets — you just have to go back into the keyboard shortcuts panel and change to… more

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5. Launching Ai without the application frame places the document window behind the tool panel

   When I startup Illustrator without the application frame it often misplaces my document so it's tucked behind the tools panel — sometime it is where it is supposed to be.

   Mac OS 10.12.6, AI 23.0.1

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6. TIF files from Adobe Libraries are not supported

   TIF files from Adobe Libraries are not supported in Illustrator. This has been a problem for at least a year now that needs to be fixed. Unfortunately, we have had to create jpeg files and relink the graphics for all of our clients. I am unsure why that file type would not be supported.

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7. Selection tool works like the Direct Selection Tool

   I cannot use the Selection Tool because it works like the Direct Selection Tool, therefor I cannot scale or move any objects on my artboards.

   I have tried the workaround to change settings in preferences, but the problem still persists.

   I have a Windows Desktop:
   AMD Ryzen 5 3600 6-Core Processor
   32GB DDR4 RAM
   Radeon RX550/550 Series
   1TB SSD

   Illustrator CC 2025 (V29.3)

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8. Scale percentages are not consistent for images.

   When placing a file without changing the scale, the links panel should display 100%.
   It does that for Linked Tiff (and PSD) files, but displays a scale percentage (that depends on the resolution) for JPEG and PNG files.
   When images are Embedded, a scale percentage is shown, where a resolution of 72 ppi is shown as 100% and smaller percentages for higher resolutions.
   When images are just placed 100% should be shown, they are not scaled and their size reflects their resolution.
   Currently (Illustrator 28.7.1) it will show 100% for a Linked Tiff file with a resolution of 144 ppi, but when embedded, the same file shows 50%

   See this User Forum dicussion: https://community.adobe.com/t5/illustrator-discussions/placed-image-scaling-is-wrong/m-p/14865963#M420645

   When placing a file without changing the scale, the links panel should display 100%.
   It does that for Linked Tiff (and PSD) files, but displays a scale percentage (that depends on the resolution) for JPEG and PNG files.
   When images are Embedded, a scale percentage is shown, where a resolution of 72 ppi is shown as 100% and smaller percentages for higher resolutions.
   When images are just placed 100% should be shown, they are not scaled and their size reflects their resolution.
   Currently (Illustrator 28.7.1) it will show 100% for a Linked Tiff file with a resolution of 144 ppi,… more

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   6 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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9. Right-click menu appears in wrong location

   Right-click menu appears far below the cursor. If clicked low enough on my secondary monitor, the menu appears on my MacBook Pro's internal monitor (arranged below my external display). Photos showing this behavior attached. Has been happening for quite a while now and driving me crazy, figured it would've been been fixed by now.

   Illustrator 29.2.1 / macOS 15.3.1

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10. Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings.

    Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings. Sequoia bug, AI bug, or Sequoia revealing this was happening all along. Could just be the color picker, could not. Doesnt happen reliably with color picker use. Only happens in Illustrator and only since the Sequoia upgrade. Something isnt working right between the OS and app.
    If screen monitoring is turned off, Illustrator should not be able to monitor.

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    Under Review  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Illustrator uses Apple screenshot API to pick colors outside the Illustrator window with Eyedropper tool. Apple has enhanced security in the recent OS updates to let user know which applications are recording the screen, whether you pick a color value of single pixel or recording the entire screen.

    Illustrator is not recording users's screen, it is required for Eyedropper tool to pick color from single pixel.

11. Character styles seem sticky, sluggish

    The character styles dialog seems very sluggish, sometimes being unresponsive for a minute. So far no crashes, but a major pain having to wait for the styles to register changes....

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12. Unknown error during file import

    Illustrator 2025 (29.1)
    MacBook Pro M3 16"
    MacOS Sonoma 14.7.1

    When importing I'm getting a random "Unknown error" message. Afterwich the import failes.

    This seems chipset related. When I boot Illustrator 2024 (28.7.3) in Rosetta mode, the error is gone.

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13. Command-H stopped working for show/hide edges in 29.0.1.

    Maybe this stopped earlier, I never bothered with any release of 2024.

    I've been using Illustrator since 2000 and this hotkey is ingrained into my fingers. I don't care that MacOS wants to use command-hide to hide programs.

    Fooling around in Illustrator's keyboard settings reveals that if I set this to something else, I can't even reassign it to command-h.

    And annoyingly enough System Settings says that I can't assign custom shortcuts to Illustrator so I can't work around this by assigning nothing to illustrator>hide illustrator. Is this a deliberate choice being made by Adobe, the same way someone decided some hotkeys are completely unchangeable in After Effects? Any other suggested workarounds are welcome.

    Maybe this stopped earlier, I never bothered with any release of 2024.

    I've been using Illustrator since 2000 and this hotkey is ingrained into my fingers. I don't care that MacOS wants to use command-hide to hide programs.

    Fooling around in Illustrator's keyboard settings reveals that if I set this to something else, I can't even reassign it to command-h.

    And annoyingly enough System Settings says that I can't assign custom shortcuts to Illustrator so I can't work around this by assigning nothing to illustrator>hide illustrator. Is this a deliberate choice being made by Adobe, the same way someone decided… more

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    A reboot helped to fix the problem.

    If you encounter a similar problem — please upvote this and comment.

14. Dimension line gets shifted when multiple dimensions are selected with Shift held

    When holding down the Shift key to select multiple dimensions, the one clicked will move once with each click

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15. Subject: Issue with Type Tool - Font Changes Automatically After Pressing Spacebar

    Dear Adobe Team,

    I hope this message finds you well. I am reaching out to report an issue I am encountering with the Type Tool in Adobe Illustrator.

    When I select any font and start typing, the font automatically changes after I press the spacebar. This issue occurs regardless of the font selected, and I am unsure why this is happening.

    Could you please assist me in resolving this problem? I would appreciate your guidance on how to fix this issue or if there is a setting I need to adjust.

    Thank you for your help. I look forward to your prompt response.

    Best regards,

    Dear Adobe Team,

    I hope this message finds you well. I am reaching out to report an issue I am encountering with the Type Tool in Adobe Illustrator.

    When I select any font and start typing, the font automatically changes after I press the spacebar. This issue occurs regardless of the font selected, and I am unsure why this is happening.

    Could you please assist me in resolving this problem? I would appreciate your guidance on how to fix this issue or if there is a setting I need to adjust.

    Thank you for your help. I look forward to… more

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16. Pressing None button in tool Panel for mixed fill/stroke doesn’t work

    If you have a selection with different fills and/or strokes, Ai will mark it with question marks in fill/color selector.

    And if you want set it to None, you should be able to click the button below — but it doesn’t work.

    But the same button in Color panel works, and the '/' hotkey works.

    Please fix this.

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    6 votes

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17. Paste Remembers layers not working in 29.0 - 2025 update

    Just updated to the 2025 version of Illustrator 29.0, Desktop PC, and none of my layers are being applied when copy/pasting between files. Everything just pastes into the currently selected layer.
    The "paste remembers layers" option is ticked, I've restarted and I've reinstalled. I'm hoping for a hotfix soon, otherwise I will need to revert to 2024.

    4 votes

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    3 comments  ·  Layers  ·  Delete…  ·  Admin →
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18. 合成フォントを使うとaiファイルのPDFデータが空白になる

    「PDF互換ファイルを作成」をチェックONにして保存したaiファイルには「ネイティブデータ」と「PDFデータ」の2種類の異なるデータが格納されています。

    Illustrator環境設定「ファイル管理 > バックグラウンドで保存／書き出し」をONにして合成フォントを使うと、aiファイルの「PDFデータ」が空白（PDFのコンテンツストリームが空）になってしまう場合があります。なお「ネイティブデータ」は正常に保存されます。

    ●PDFデータの確認方法
    拡張子「ai」を「pdf」に変更してAcrobatで開く。拡張子「ai」のままAcrobatで開いてはいけない。
    または、InDesignドキュメントにリンク配置する。
    または、macOSならクイックルックで表示する。

    再現手順

    ●前準備
    1. Illustratorを起動
    2. 環境設定「ファイル管理」の「バックグラウンドで保存」「バックグラウンドで書き出し」をチェックONにする
    3. 合成フォントをすべて削除する
    ●再現操作
    1. 新規ドキュメントを作成
    2. 合成フォントを新規作成
    3. テキストツールで文字を入力
    4. 2の合成フォントを3に適用する
    5. ファイル保存
    6. 合成フォントの設定を変更する（ウェイト変更など）
    7. ファイル保存

    2020（24）は5の時点でアラートが表示される。
    2021（25）は5の時点でアラートが表示される。
    2022（26）は5の時点でアラートなく保存されPDFデータが空白になる。

    2023（27）は7の時点でアラートなく保存されPDFデータが空白になる。

    対処方法

    環境設定「ファイル管理」の「バックグラウンドで保存」「バックグラウンドで書き出し」をチェックOFFにする。ただし抑止はされるが完全に防止できるわけではない。

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    108 votes

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    Completed (Comments Open)  ·  PCM Megumi responded

    Fixed in the latest product build 28.1.0.141.

    製品版28.1.0.141にて修正対応されています。

    
    

19. Preview in PNG export options panel doesn't work

    There is a bug in options panel for PNG files, the preview window only show white or transparent regarding the option selected.

    MacBook M1 Pro
    Illustrator 28.3

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    15 votes

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20. Contextual menu popping up far from cursor

    Canvas right click contextual menus are showing up far from the cursor (see video).
    Changing the window size dramatically changes distance from curser (bigger = further away).

    Tried to fix by:
    - Restarting Illustrator
    - Restarting machine
    - Checked for updates (none)

    Setup:
    - Mac OS X 15.2 (24C101)
    - Illustrator 29.2.1
    - MacBook Pro 15" M1
    - LG Superfine 5K
    - AORUS FI27Q-X 27 1440p

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    1 vote

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