8239 results found

1. No puedo abrir un archivo pesado guardado en Cloud

   El archivo no se descarga para poder abrirlo de manera local. Es un archivo pesado, con imágenes. Un banner para imprimir de gran porte.

   Al abrirse desde los archivos de cloud en el illustrator de escritorio, el archivo queda en formato esquema (contornear) y no permite previsualizar de ninguna manera, ni modificando el GPU ni en forma CPU.

   Cree una copia sacando lienzos y archivos y tampoco logro guardar el documento de manera local. Marca error pero no explica de dónde viene ni tira ningún número.

   Por favor, necesito ayuda.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. Shift-clicking in Layers doesn't select range if filter is used

   I have dozens if not hundreds of elements I need to select in a document. I can get them into a contiguous list in the Layers panel with a filter, but this breaks range-selection.

   Screen grab attached, showing clicking behavior with the Shift key held down, with and without a filter in effect.

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   2 votes

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   1 comment  ·  Layers  ·  Delete…  ·  Admin →
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3. unchecking "use document bleed settings" box in "Save Adobe PDF" does not remove the bleed from the saved file.

   version illustrator 30.1
   windows 11
   issue also replicated on illustrator 30.0 on a mac
   1: create new document with some amount of bleed in "document setup"
   2: save as .pdf will bring up "Save Adobe PDF" Dialog
   3: uncheck "use document bleed settings" box and save the .pdf
   4: open document saved in step 3, it still has the document bleeds that should have been removed by unchecking the "use document bleed settings" box

   the print dialog box also has the use document bleed settings check box, it works correctly when I print to a .pdf file with the "use document bleed settings" box unchecked

   version illustrator 30.1
   windows 11
   issue also replicated on illustrator 30.0 on a mac
   1: create new document with some amount of bleed in "document setup"
   2: save as .pdf will bring up "Save Adobe PDF" Dialog
   3: uncheck "use document bleed settings" box and save the .pdf
   4: open document saved in step 3, it still has the document bleeds that should have been removed by unchecking the "use document bleed settings" box

   the print dialog box also has the use document bleed settings check box, it works correctly when I print to a .pdf file with the "use… more

   5 votes

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   Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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4. Artboard spacing value looses precision

   I use classic New Document dialog (it’s fast and reliable, unlike the modern one).
   Within it, I can set a value that later would be used to space new artboards when adding ones, or to rearrange them.
   If I only have one artboard (and I usually create one only, even when a project later gets more), I can’t set this value immediately, and the value gets transferred from the previous one I set there...

   ...not really. Here, I have to make it 2 artboards to have the field active (why? — I made another request to have it active — http://illustrator.uservoice.com/forums/333657/suggestions/51116134 — and one more before it, to have this value editable without workarounds — https://illustrator.uservoice.com/forums/333657/suggestions/43218936). Then, I make it 20 mm (and make it 1 artboard again)
   After I create a document, I immediately create a new one — and it gets '19.999 mm' again.

   I know some people in USA are used to have prices like $599. Screw it. I don’t need this applied to spacing. Yeah, sure it’s the math error. Make sure the value is kept as set.

   I use classic New Document dialog (it’s fast and reliable, unlike the modern one).
   Within it, I can set a value that later would be used to space new artboards when adding ones, or to rearrange them.
   If I only have one artboard (and I usually create one only, even when a project later gets more), I can’t set this value immediately, and the value gets transferred from the previous one I set there...

   ...not really. Here, I have to make it 2 artboards to have the field active (why? — I made another request to have it active — … more

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   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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5. Adobe Fonts が Illustrator で認識されず、作業が継続不能になる重大不具合

   Adobe Fonts に存在し、Creative Cloud でアクティベート済みのフォントが、
   Illustrator 内で表示されず使用できません。

   具体的には「VDLロゴJr（通常・ブラック）」が、
   ・Adobe Fonts ではアクティブ
   ・Figma では使用可能
   にもかかわらず、Illustrator のフォント一覧に一切表示されません。

   以下の対処をすべて実施しましたが改善しませんでした：
   - Adobe Fonts の再アクティベート
   - Illustrator のフォントキャッシュ削除（AdobeFnt*.lst）
   - Windows の FontCache.dat 削除
   - Illustrator の環境設定リセット
   - ローカルフォントの衝突確認
   - Figma Font Helper の停止

   それでも Illustrator だけがフォントを認識しません。

   仕事で使用しており、毎月料金を支払っているにも関わらず、
   基本的な「フォントが使える」という機能が保証されていない状態です。

   至急、原因の特定と修正をお願いします。

   2 votes

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. Document Raster Effects settings not being honored on all affected objects

   Illustrator 30.1 on MacOS 14.6.1
   Changing the Document Raster Effects settings used to affect all objects with pixel effects, at current it appears not to anymore and one has to manually force an update of the Drop Shadow effect for example.

   Regards,
   Pfaffenbichler

   3 votes

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   3 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Confirmed in house, scheduled for fixing

7. Canvas not visible when opening or creating files in Adobe Illustrator

   I’m experiencing an issue where the canvas (artboard/work area) does not appear when I open an existing file or create a new document in Adobe Illustrator.

   The application itself opens normally, and the UI loads (menus, toolbars, panels), but the main canvas area where the artwork should be displayed is completely missing or blank.

   Steps to Reproduce:
   - Open Adobe Illustrator
   - Create a new file OR open an existing file
   - Illustrator loads the interface normally
   - The canvas/artboard does not appear

   Expected Result:
   The canvas/artboard should be visible and ready for editing.

   Actual Result:
   The canvas area is not displayed at all, making it impossible to view or edit any artwork.

   Additional Notes:
   The issue happens consistently when opening or creating files.
   The rest of the interface appears functional.

   It looks like the workspace loads, but the drawing area is missing or not renderingWindows 11 Home Single Language
   Illustrator 30.2.1 (64-bit)

   Tried with GPU on and off.

   I'm having this problem like forever. With previous versions of Illustrator was the same.

   I’m experiencing an issue where the canvas (artboard/work area) does not appear when I open an existing file or create a new document in Adobe Illustrator.

   The application itself opens normally, and the UI loads (menus, toolbars, panels), but the main canvas area where the artwork should be displayed is completely missing or blank.

   Steps to Reproduce:
   - Open Adobe Illustrator
   - Create a new file OR open an existing file
   - Illustrator loads the interface normally
   - The canvas/artboard does not appear

   Expected Result:
   The canvas/artboard should be visible and ready for editing.

   Actual Result:
   The canvas area is… more

   2 votes

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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8. Curved paths not honouring guide styles / Guides are not dotted

   When converting artwork to guides, anything that has a curved path does not show the guide style set up in preferences. In my case I have guides set up as a dashed line with a light grey colour. What I'm seeing is a solid black line. Happens in AI 29.6.1 and the beta 29.7 88. Sample shows two shapes converted to guides but the ellipse remains as a solid black line. Using MacOS 14.7.6.

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   8 votes

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   13 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Works as expected in Beta 30.0.0.114.

   Please test the fix to make sure it’s ready to be pushed into the general build.

9. Overset text indicators do not show when Type on Path has overflow

   Text Overflow / Overset (+) Indicators are not showing on newer illustrator versions on Text Paths (Point Text).
   The text paths have stopped showing the indicator when clicking off of the Text on a path (point type) has text overflow.

   As a map design company this is a big issue for us, as our files have thousands of text paths. We used to be able to identify crucial overset text information using these markers however they have vanished for the most past. Some files do occasionally show them but most do not. This is recently cause us to mistakenly print a files that have text overflowing with no indication.

   • View using GPU and CPU makes no difference.
   • It happens on old / new files when opened.
   • Applies to all fonts,
   • Some larger paths still show
   • Does not differ if I toggle View > Show/Hide Text Threads

   Text Overflow / Overset (+) Indicators are not showing on newer illustrator versions on Text Paths (Point Text).
   The text paths have stopped showing the indicator when clicking off of the Text on a path (point type) has text overflow.

   As a map design company this is a big issue for us, as our files have thousands of text paths. We used to be able to identify crucial overset text information using these markers however they have vanished for the most past. Some files do occasionally show them but most do not. This is recently cause us to mistakenly print… more

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   2 votes

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Stacked dimensions lagging Illustrator

    The dimension around the red outline rectangle is the LAG source... try to move anything, it takes forever. But as soon as you delete the dimensions, the lag is gone. I'm not sure what is going on here.

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    2 votes

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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11. Inaccurate stroke scaling on new objects

    When I create a new shape, the stroke scaling is clearly not accurate. I have it set to 1 pixel, however, it appears much, much larger than a stroke set to 1 px.

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    2 votes

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    1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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12. PDF export without color conversion converts RGB images to CMYK

    This is a bug that occurs in Illustrator 2025 (29.2.1) and later.

    When an RGB image is placed as a linked file in a CMYK document, it gets converted to CMYK upon PDF export, even if "No Color Conversion" is selected. In Illustrator 2025 (29.2.0) and earlier, the image remained in RGB.

    This bug affects only PNG and JPG files. Other formats, such as PSD, remain in RGB.

    Steps to Reproduce

    1. Create a new CMYK document.
    2. Place an RGB image (PNG or JPG) as a linked file (do not embed).
    3. Export the document as a PDF with "No Color Conversion" selected.

    How to Verify That RGB Images Are Converted to CMYK in PDF

    1. Open the exported PDF in Acrobat.
    2. Go to Print Production > Output Preview.
    3. Set Preview to "Object Inspector."
    4. Click on an image in the PDF.
    5. The object information will be displayed, showing the actual color mode.

    You will see that the RGB image has been converted to CMYK, even though it should have remained in RGB.

    Issues

    Users who lack in-depth knowledge of color profiles rely on workflows where RGB images in PDFs are properly converted to CMYK at the output stage. However, with this bug, RGB images are automatically converted to CMYK during PDF export, meaning that any inappropriate color profile settings at the time of linking will carry over, making quality control at the output stage impossible.

    Additionally, this issue affects not only exported PDFs but also the embedded compatibility PDFs in AI files. When an AI file is placed as a linked document in InDesign, InDesign reads only the compatibility PDF, making it impossible to verify whether the AI file contains linked RGB images.

    Expected Behavior

    When exporting a PDF with "No Color Conversion" selected, linked RGB images should remain in RGB.

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    カラー変換なしでPDFに書き出してもRGB画像がCMYKに変換される

    Illustrator 2025 (29.2.1) 以降で発生するバグです。

    CMYKドキュメントにリンク配置されたRGB画像が、カラー変換なしでPDFに書き出してもCMYKに変換されてしまいます。2025 (29.2.0) まではRGBのままでした。

    このバグが発生するのは、PNGおよびJPG形式の画像のみであり、PSDなど他の形式の画像はRGBのままとなります。

    再現手順

    1. CMYKの新規ドキュメントを作成
    2. RGB画像（PNGまたはJPG）をリンク配置（埋め込まない）
    3. カラー変換なしでPDFに書き出す

    RGB画像がPDF内でCMYKに変換されていることの確認手順

    1. PDFをAcrobatで開く
    2. 印刷工程 > 出力プレビュー を開く
    3. プレビュー を「オブジェクトインスペクター」に設定
    4. PDF内の画像をクリック
    5. クリックした箇所のオブジェクト情報が表示される

    この情報にカラーモードが表示され、RGBのまま書き出したはずの画像がCMYKになっていることが確認できます。

    問題点

    カラープロファイルの知識が不足しているユーザーは適切なCMYK変換ができないため、PDF内のRGB画像を出力側で適切にCMYKへ変換するフローが存在します。しかし、このバグによりPDF書き出し時にCMYKに変換されると、リンク配置時の不適切なカラープロファイル選択がそのまま反映されてしまい、出力側での品質管理が困難になります。

    また、この問題は書き出したPDFだけでなく、aiファイルの互換PDFにも影響を及ぼします。IllustratorのaiファイルをInDesignドキュメントにリンク配置する場合、InDesignは互換PDFを読み込むため、aiファイル内にRGB画像がリンク配置されているかどうかをInDesign上で確認することができなくなります。

    期待する結果

    PDF書き出し時に「カラー変換なし」を選択した場合、リンク配置されたRGB画像はRGBのまま維持されるべきです。

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    このバグはIllustratorフォーラムで検証されました。
    Illustrator2025でRGB画像をPDF保存するとCMYKに変換される

    This is a bug that occurs in Illustrator 2025 (29.2.1) and later.

    When an RGB image is placed as a linked file in a CMYK document, it gets converted to CMYK upon PDF export, even if "No Color Conversion" is selected. In Illustrator 2025 (29.2.0) and earlier, the image remained in RGB.

    This bug affects only PNG and JPG files. Other formats, such as PSD, remain in RGB.

    Steps to Reproduce

    1. Create a new CMYK document.
    2. Place an RGB image (PNG or JPG) as a linked file (do not embed).
    3. Export the document as a PDF with "No Color Conversion"… more

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    9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As reported, the fix is now in the released 29.5.1 general build

13. ファイルのアクセス権が起動時に必ず求められる

    Mac版についてになります。
    アプリの起動を行うと、まず初めに

    「Adobe Illustrator 2026から、他のアプリからのデータへのアクセス権を求められています。」
    という確認ポップアップが、表示されるようになりました。

    Macの設定にある、「セキュリティ、プライバシー」のファイルアクセスなどに関する権限をみたところ、追加がされていませんでした。
    （なお、PremiereやPhotoshopは追加されていました）
    残念ながら、Mac上では対象アプリを追加することができないようになっており、これらの対応策が見つからない状態になりました。

    同様の現象などで回避策をお持ちでしたらご教示ください。

    Mac OS26.3
    Illustrator　30.2.1の最新版

    （26/3/14現在）

    このバージョンにアップデートしてから今回のような症状が現れた記憶になります。

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    3 votes

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    Request to Contact Support  ·  1 comment  ·  Launch  ·  Delete…  ·  Admin →
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14. Resizing using bounding box with Snap to Point enabled acts as if constrained to an arbitrary grid

    With Snap to Point enabled, resizing with the corner of the bounding box snaps to what seems like an arbitrary grid. Smart guides disabled. Snap to grid disabled. Snap to pixel disabled.

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    2 votes

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    1 comment  ·  Snapping  ·  Delete…  ·  Admin →
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15. Can’t access tools using Essential Classic workspace

    My Essential Classic tools do not come up and it doesn't let me reset them either, so I can’t use Illustrator at all. I tried to uninstall and reinstall —didn't work either

    2 votes

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    Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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16. Copy-pasting mesh between files results in rasterized image

    When copying and pasting a mesh from one file to another, it turns into a raster image. However, simply dragging and dropping the mesh object works fine

    Adobe Illustrator 30.1
    macOS Tahoe 26.2 (25C56)

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    4 votes

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    Need More Info  ·  2 comments  ·  Meshes, Distortion, Mockup  ·  Delete…  ·  Admin →
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17. Font explorer dropdown from the Character section in Properties panel is obscured by other panels with 2 columns of docked panels

    Running 30.2.1

    When the new Character panel is open and font has been selected, the panel is now so big that it becomes obscured if I open a property on the second panel, so I cannot make further font adjustments without closing the second panel.

    It seems the properties panel process is selective for some properties and not for others, e.g., Transform opens in both panels, whereas Appearance does not. The UX seems inconsistent. Something feels off.

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    2 votes

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    2 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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18. Bug de l'outil "Cote"

    Bonjour, j'aimerais vous soumettre un bug que je rencontre depuis quelque temps. Quand j'ouvre les "options de l'outil cote" et que je veux changer des parametres ( le plus souvent, cela se produit quand je veux changer la mise à l'échelle ), cela fait crashé illustrator, 9 fois sur 10, obligé de redemarrer illustrator, (de temps en temps, cela se debloque au bout de 10min).

    Merci d'avance.

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    2 votes

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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19. Keyboard shortcuts for text formatting (kerning, tracking, leading, font size) no longer work in Illustrator 29.7.1

    This feature just stopped working. Please fix.

    These also don't work:

    Increase or decrease leading: Option + Up or Down Arrow (horizontal text) or Right or Left Arrow (vertical text)

    Increase or decrease kerning and tracking: Option + Right or Left Arrow (horizontal text) or Up or Down Arrow (vertical text)

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    7 votes

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    9 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As noted in the core report, the fix available in Prerelease build now, starting with 29.8. Preferences should no longer change some specific values when the Search field has anything in it. The next general build should have this fix included.

20. Export von Element als .ai

    Wenn ich .ai als Format im Bedientfeld Export von Element auswähle, wird eine Datei ohne PDF-Kompatibilität erzeugt. Diese lässt sich in InDesign nicht darstellen. Man sieht nur einen Fehlertext. Wenn man die Datei öffnet und unter neuem Namen speichert, sieht man, dass "PDF-kompatible Datei erstellen" nicht angekreuzt ist. Dieses Problem tritt nur bei ai auf, egal welche Zeichnung ich auswähle. Andere Formate wie svg, pdf oder eps werden problemlos exportiert. Der Fehler tritt sowohl in der Windows als auch in der MacOS-Version auf. (deutsch, v 30.3 trat aber schon bei früheren Version auf)

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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