Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7704 results found
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Latest version of illustrator (v29.1) does not export pngs with the same pixel placements as the one before.
Export from the new version of illustrator places artwork off center: Up and to the left slightly. This causes SO much work in our pipeline, please fix this urgently.
1 voteAnders, please share a test file and the exact setting and the method you use to export an image.
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Errore sconosciuto all'apertura di un file dwg.
All'apertura del file dwg generato con autocad (il quale l'ho sempre aperto con Illustrator), non sono più riuscita ad aprire alcun file dwg. Mi compare la scritta "impossibile completare l'operazione a causa di un errore sconosciuto [UNKN]"
PS: non mi fa caricare il file in oggetto2 votes -
Lighting preview is missing in 3D and Materials panel in Ai 2025, Undo does not work for 3D rotation, performance is slow
Why is the preview for lighting missing? And why is the render so slow? Also why is there no undo option to take you back to the previous rotation position??!!!! This is Illustrator 2025! Horrible.
2 votes -
Spot colors converting to Magenta when saving .PDF files
We have a few team members encountering issues when saving PDF files out of Illustrator (running Windows 10 and 11).
If the file contains spot colors (built from scratch or pulled from library), there's a chance it will convert to solid magenta. The biggest challenge is that the glitch isn't always noticeable on the designer's screen, so sometimes it will get sent to the client without knowing. It's also not always repeatable, so it's difficult to troubleshoot.1 vote -
Illustrator goes to Safe Mode on startup and detects a problem with Mashine Round font
On Illustrator startup problem this popup appears and tells me it has gone into safe mode Safe Mode.
1 vote -
不透明マスクで形状のぬきを定義を設定時、不透明マスクがオブジェクトの不透明度の影響を受ける
再現手順
1. 任意の色を付けた矩形の上に任意の形状のオブジェクトを起き白黒グラデーションを指定し、双方を選んで透明パネルにてマスクボタンをクリック。
2. 背面に大きめの矩形を配置し。１の不透明マスクを適用したオブジェクトと一緒に選択し、グループの抜きを指定する。
3. 不透明マスクを適用したオブジェクトをダイレクト選択ツールで選択肢。不透明マスクで形状のぬきを定義チェックボックスをチェックすると不透明マスクでグループの抜きが適用された状態になる。
4. 不透明マスクを適用したオブジェクトの不透明度を調節すると不透明マスクの不透明度も変化し抜きの状態が変化する。しかし、透明パネルでマスクオブジェクトを確認すると不透明度は変化していない。期待する結果
不透明マスクで形状のぬきを定義を設定した場合、被マスクオブジェクトの不透明度に関わらずマスクオブジェクトに設定された状態を保持して抜きを設定する。実際の結果
不透明マスクで形状のぬきを定義を設定したオブジェクトの不透明度の値に不透明マスクの不透明度が影響を受け不透明マスクの状態が変化する。この状態はグループの抜きを設定しない場合と等価である。EN
Step and Reproduce
1. place an object of any shape on top of a rectangle of any color, specify a black and white gradient, select both objects, and click the mask button in the transparency panel.
2. Place a larger rectangle on the back, select it together with the object to which the opacity mask is applied (1), and apply Knockout Group.
3. Select the object to which the opacity mask is applied with the Direct Selection tool. Check the "Opacity & Mask Define Knockout Shape"…2 votes -
Guides duplicate and fly away when grabbed
When I grab a guide (square made by me, not ruler) by the edge and drag it, it duplicates and the double is flying away, kind of like a floater in your eye
1 vote -
Make pressing Escape close Color modal dropdowns for Fill and Stroke in all panels
If we open Character panel, unfold any dropdown in it and press Escape — this dropdown closes back.
If we click underlined Stroke or Opacity in Properties, pressing Escape does the same.
But if we click Fill or Stroke button in any panel (Control, Properties, Appearance), to get the Swatches/Mixer/Gradient/Generate dropdown... Escape does nothing.
It should close this dropdown, as it does for everything else in Ai.3 votes -
Version 2025 crashes more than usual and freezes when a pen used with tablet
With the last update 2025 there have been crashes, more than usual, and when I use the pen and the graphic tablet, Illustrator freeze.
4 votesHi ,
Thank you for reaching out to us regarding the issue you're facing. Unfortunately, we are unable to reproduce it on our end. To help us investigate further, could you please provide the following details:
- Wacom tablet configuration (model and driver version)
- When you first noticed the issue
- Is the issue consistently reproducible? (i.e., does it happen every time?)
- Machine's OS and GPU specifications
If possible, it would also be helpful if you could share a short recording of the issue, or let us know if you're available for a debug session. This will enable us to resolve the problem more promptly.
We appreciate your cooperation and look forward to assisting you.
Regards,
Aishwarya G Gadodia
Illustrator Team
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1 vote
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Scaling envelope warped objects - makes object squishy after certain ammount of enlargement
Wraping an object with an envelope warp and then scaling it, makes the object inside squish itself after a certain amount of enlargement.
MacBook Pro M3 16", Illustrator 28.7.1
1 vote -
Your backend has a bug where every single day I get an email from Adobe at 10:28pm asking for verification code
Hi, i need you to report this bug to your engineering team. Your backend has a bug where every single day I get an email from Adobe at 10:28pm asking for a verification code. Every single day at 10:28pm this happens. For the past two weeks - since I created my account.
1 vote -
Cursor/mouse glitching/flickering when moving around artboard/objects
Any time I go to make an edit, add an element, move an object, or move my cursor around over my content/artboard my cursor glitches and rapidly switches between tool symbols. I am still able to use illustrator and each tool performs how its supposed to however the cursor glitching is troubling when making adjustments/resizing things. I have restarted my computer and quit the application as well and nothing seems to work. I am using Illustrator 2025.
1 vote -
Aligning doesn’t work for groups with strange empty unselectable objects inside, imported from SVGs (originally made with Illustrator)
Several objects were made in Illustrator and exported to SVGs.
Later they were imported back into Illustrator.
Please take a look at both the GIF and the file atached.When one tries to select all the top-level groups and align them to left — it doesn’t work.
Aligning to center and to right works, but once these get aligned to right — aligning to center stops working too.When exploring layers, it’s clear that these groups have something else inside besides rectangles — but only in Layers, not on canvas. These can’t be selected or changed, only rearranged, renamed, deleted.
…
8 votes -
Cloud documents miss profile when downloaded
Color profiles are missing when downloading .aic cloud documents from adobe.com/files or using the CC app, ICC profiles are missing. When opening the .aic files from the desktop application, the embedded profiles are still there.
3 votes -
Fonts not loading Illustrator 24 v28.6
Running Windows 10, Illustrator 24 v 28.6
I have been trying to upload fonts today... all day on 7 fonts! I have uploaded, installed, removed, updated, rebooted, and reinstalled and rebooted again trying to get the fonts to load.
Of the 7 fonts I needed to install, 6 have uploaded properly. The final one, Bebas, has refused to be recognized. See attached photos. It shows that it is uploaded, installed and even gives an error showing there are duplicates, but the installed font will not open in illustrator 24 v28.6
Help please!3 votes -
Rose Frame
Illustrator has a bug where a pink frame appears several times. It appears on both my apples.
1 vote -
Draw Inside doesn’t work when a clipping group is selected, requires to select its clipping mask specifically
Draw Inside is great. Draw Inside lets you create a clipping mask in a fraction of the time it takes to create it with Object > Clipping mask > Make. But it's got some annoying issues.
- Draw a shape.
- Select it and turn on Draw Inside.
- Draw some shapes inside it.
- Exit Draw Inside, then select the clipping group with the Selection tool.
- Draw Inside won't work any more.
- Switch to the Direct Selection tool and select the clipping mask — Draw Inside works.
The other case is Draw Inside won’t work with live compound shapes — http://illustrator.uservoice.com/forums/601447/suggestions/49064681
It'd be…
3 votes -
Clipping mask doesn't work correctly
Working is going slow even if on M1 pro MacBook.
And many other bugs...I think Adobe should leave to target end user/ ai works like express etc. and focus on creative people.
All the best...
1 vote -
[ExtendScript] Cannot change `underline` value of some text ranges.
We cannot successfully set characterAttribute.underline to
falsein some textRanges.(MacOS 15.0 Adobe Illustrator 28.7.1)
Steps to reproduce:
1. New document
2. Make a text frame with contents "ab"
3. Set the "b" to a different fontStyle, eg. "italic"
4. Run the below script, and check the console output.Expected Result: all tests PASSED, meaning that the underline can be set to true and then to false successfully.
Actual result, test B on the "b" fails.
Script:
```
(function () {
…var doc = app.activeDocument, tf = doc.textFrames[0]; var results = ['Results:']; tf.textRanges[0].characterAttributes.underline = true results.push('textRanges[0] test A: ' +4 votes
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