Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7716 results found
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Copy/Paste from AI to PS or ID scales object to 1/10
My typical design process involves creating an AI document with multiple artboards, sometimes dozens, so that I can experiment with several options and iterations on those options. With the latest versions of CC, copying a vector object and pasting into either PS or ID ends up scaling that object down to a tenth the size of the original. I've recently been made aware that AI might create a larger pasteboard to accommodate the number of artboards, but I'm unsure why that would have an affect on the scale of a vector object. I keep all my raster and resolution settings…
1 vote -
Last version super slow and partly broken
First of all, Illustrator needs almost 1-2 to start since the latest update. Before it was, like Photoshop, just a matter of some seconds.
When started, everything feels sluggish, changing the font for a text field is not possible anymore and I don't know how many more problems. The whole UI makes a somewhat broken impression, the cursor in textfields doesn't show and a whole lot more and is very unresponsive, takes seconds to react.This is with a high-end setup with 64GB of RAM (of which 32GB are free when showing this behaviour, so it's not RAM shortage causing…
1 vote -
Element appears in Illustrator
MacOS Mojave - versão 10.14.6
Illustrator 2021 - 25.2.3
We received a customer’s file in PDF. We always work the file in Illustrator.
In this case, when we opened the file, no error message appears that the file had been modified outside Illustrator. We proceed with the job. Problem - one element that doesn’t exist in ACROBAT, appears in Illustrator. I believe this is a bug, because usually the message is shown.
This problem gave us a big complaint by the customer because that element is forbidden in the Portuguese market.1 vote -
Add Anchor Point shortcut doesn't work
Pen tool. When I want to use the option 'add anchor point' with the shortcut "+" (the default one), it opens the bucket instead.
I check the shortcut options and it is correct (+ for add anchor point, not bucket's).
Release 25.2.1 64 bit / Windows 10 build 19041.508. Spanish version.
1 vote -
Image in Clipping mask as well as everything on its layer disappears constantly
Image in Clipping mask as well as everything on its layer disappears constantly. The image isn't displaced but when I double click where it is it shows itself in Isolation mode. Its terribly annoying.It shows as an outline but doesn't show up at all otherwise.
2 votes -
Can't active the font Rubik
I cannot activate the fonts I have used on my Intel Mac. Now I have the M1 Macbook Air and all the fonts I have previously used cannot be activated again.
1 vote -
Cant "save as"
I cant "Save as" in illustrator. I have to save a copy
2 votes -
Selection Highlight stops working
After working on a file for several minutes or hours ... the selection highlight feature stops working. The active selection is not highlighted. Sometimes, if I move it around, is starts to work. Other times, it does not work even if I move it around. It gets annoying when I'm trying to work fast and I do not know what I have selected to apply a modification.
Seems to go away when I restart AI, but it is not practical be restarting AI every-time I open a new file to work on or copy from.
AI 25.2.1, MacBook Pro 16",…
1 vote -
Keyboard Zoom Controls
Keyboard zoom controls not working on latest beta for M1
1 vote -
Clean Up command bug
Appearance fields are sometimes deleted when I do command Clean Up. This is a bug and needs to be resolved. As it looks in the video.
AI 25.2.0.2204 votes -
Problems when saving first time after update
Hello everyone,
After this new update I got a weird bug: every time I try to save a file it gets me the error "Can't save the document <document name>. This file cannot be found" (screenshot attached). After I clicking save again it works just fine. It's not a big of a deal, but is really annoying get that popup every time I open a document, do some modifications and try to save again.
1 vote -
Saving AI file as .pdf results in blank
OS BigSur 11.3, AI 24.2.3
1 vote -
Swatch Options Set to HSB but Shows RGB
When I double-click a swatch colour that was made in HSB mode the Swatch Options window pops up with HSB selected as the mode but displays sliders for RGB. Switching the mode to something else and back to HSB fixes the issue.
32 votesI am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Alt+tap with Rotate or Reflect tool + Wacom tablet makes Illustrator unresponsive
Trying to open the dialog box for precise Rotate or Reflect settings by Alt+tapping with a stylus on a Wacom tablet makes Illustrator unresponsive for an undetermined period of time.
The dialog box may eventually open (after 30-90 seconds), but in the meantime, Illustrator cannot be closed, and none of the menus, tools and commands work. The bug only occurs with a stylus, Alt+clicking with a mouse never produces this issue.
The bug was reported on Adobe Support Community already in 2019 but has not been fixed even in the most recent Illustrator release. It seems to be a problem…
3 votes -
Grid Tools (Rectangular & Polar) Keyboard Controls
When using the Rectangular and Polar grid tools, NONE of the keyboard controls work.
UP and DOWN Arrow keys do NOT work
F, V, C, X for skewing do NOT work
NONE of the keyboard controls work at allNEED THIS BACK ASAP
I've tried in Ai2020 & Ai 2021 -- does not work in either
1 vote -
Illustrator Closes multiple menu items
Dear Adobe
I have recently come across a bug when multiple files are open in illustrator. When you close one of them it closes them all.
Please can you kindly investigate this. It is an absolute pain when saving out multiple logo files.
It might be my latest software update
Look forward to hearing from you
Best wishes
Jay
Look foward to heariong from you
1 vote -
Swatch filtering
Hello,
In previous versions of Illustrator, entering a Pantone number would highlight the swatch. Now in Illustrator 2021, it filters out every other swatch so I can't "browse" for adjacent colors.I don't even know what setting to look for.
What's up with that?
Thank you,
Lynda
1 vote -
GPU support crashes reproducibly on different Macs (Mac OS 10.3 + Ai 25.x)
The hole GPU support with Illustrator 2021 is broken on the Mac with Big Sur since the release of CC 2021 (Mac OS 10.3 + Ai 25.2.3). GPU support works with a blank document. The GPU support crashes reproducibly: switch on rulers > GPU crashes, open document with guides > GPU crashes, double click on grouped elements > GPU crashes, resize artboard > GPU crashes. Several upates went by without help. Every (!) colleague I have spoken to has struggles with the same bug since the release of Ai 2021. Both of my Macs (iMac i9 with Vega48 & M1…
1 vote -
Type on path shifting placement
I've updated to Illustrator 2021 (version 25.2.2), now when I open files from the 2020 version of Ai, type that was sitting on a curved path is now shifting all over the place. For example in the image attached the type should be full displayed and centres. This is happening on many files and is a major issue! This needs fixing!
1 vote -
Pasting in Front objects from different groups puts copies in the topmost group
This is in latest version as of today's date. An annoying bug which was not present in older versions of illustrators and is reproducible:
Create two vector objects and group them
Duplicate this group (this is just to provide two groups, the problem exists across all groups of objects)
Use Direct Select (A) to select one object from within each of these groups
Copy (Ctrl+C)
Paste in Front or Paste Behind will paste one object in front or behind and move the other selected object to that depth
Regular paste pastes two objects as expected.1 vote
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