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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8138 results found

  1. [Bug] Copy and paste broken - Unable to paste text without losing formatting, unable to paste shape+text

    Hi there,

    The copy and paste function within AI seems to have broken. This started a few days ago. I don't think there was a software update. No new software/hardware changes on my end either.

    Operating system: macOSX v11.4
    MBP (13" M1, 2020)
    No clipboard enhancements/plugins/apps

    Version of AI (Desktop): 25.4.1 and 25.3.1

    Steps:
    Scenario #1:
    Copying and pasting a shape with text, within the same artboard
    Result: Shape does not get pasted, text is pasted without original formatting, at Myriad Pro 12pt, changed from Area Type into Point Type.

    Scenario #2:
    Copying and pasting text, within the same artboard…

    5 votes

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    6 comments  ·  Other...  ·  Admin →
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  2. Action Does not saving the SPOT Color attribute

    Action Does not saving the SPOT Color attribute.

    WHY IT IMPORTANT?

    All screen printing industry works with same Predefined spot colors, some of them isn’t exist in Pantone solid colors palette (like a White, and a Base) some exist, like a Black, but much more simple to make a custom spot Black color - when you make a color separation and printing films with HOST SEPARATION option on

    So for speed up the process - I’ve decided to make a small & simple action, which will create three predefined custom spot colors: Spot White, Base, and Spot Black. In the…

    3 votes

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    0 comments  ·  Actions  ·  Admin →
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  3. Illustrator 25.4.1 Generating constant 105MB log files into com.adobe.dunamis folder and filling up hard drive

    When I am working in Illustrator, my fan starts to run and Illustrator generates multiple log files per minute in the com.adobe.dunamis folder. Each log file is roughly 105MB and before I was able to pinpoint what was going on, it filled my hard drive with 750GB of log files. If I close Illustrator and reopen it, it stops for awhile but I haven't been able to pinpoint what triggers the start of the log file generation – it isn't consistently doing it, but it does occur multiple times per day.

    11 votes

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  4. Zoom is broken when using the new Rotate View tool

    When using the new Rotate View Tool (v25.4.1) to rotate the view to e.g. 90°, Alt-scroll zooming doesn't zoom to the mouse pointer and the scroll bars are hyper sensitive.

    Please see this screen recording:
    https://www.dropbox.com/s/2127o6786unbgf7/Screen%20Recording%202021-10-04%20at%2011.03.29%20PM.mov?dl=0

    21 votes

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  5. 保存時のエラー

    保存をする時、画面が出きっていない状態で次の動作を押すと必ずエラ〜メッセージが出る。例えば別名保存(コマンド+シフト+S)を実行し、まだ画面に保存先などの指名画面が出ていないうちに、デスクトップ(コマンドD)を押すとエラーになる。

    もう一つ
    保存形式を選んだ後に保存先のフォルダを選ぼうとするとそのフォルダ名が保存ファイル名に勝手になってしまう。

    1 vote

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  6. Color changed automatically

    Posts screenshots of saved files every 3 days. It is a clipboard without any additional work. The color automatically darkens slightly. An ever-increasing problem is causing major problems with our schedules. Please come up with a way to solve it.

    2 votes

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  7. Gradient does not show when it is being applied on live text

    Sometimes i feel handicapped while working with gradients.
    It feels like that Illustrator is holding my leg when working with gradients.

    Gradient does not show when it is being applied on live text (not outlined text), making it difficult to see the current gradient direction and placement when mouse is pressed. Gradient shows when mouse is released.

    5 votes

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    6 comments  ·  Gradients  ·  Admin →
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  8. Can't modify brush size neither use basic stroke

    Every time I try to use brush with any size, it makes 1pt strokes. And when I try to use basic brush, it makes other strokes like caligraphic or caracoal.

    I already closed the program and opened it again but doesnt work.

    2 votes

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    2 comments  ·  Brushes  ·  Admin →
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  9. Pen Tool: Close path Changes Handles

    Mac Mojave 10.14.6
    Illustrator 25.4.1

    When drawing with the pen tool, closing paths changes the initial path/handles drawn. This occurs every time the initial point plotted is a "click and drag."

    I tried to upload a screen recording (.mov) but it won't let me.

    1 vote

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  10. Can't Type on Text Tool

    Whenever I click on the Text tool and i type a word. it doesn't show. But I see what i type on the layers folder. But the actual artboard it doesn't showup

    1 vote

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  11. 配置画像のリンク切れ

    macOS Big Sur ver.11.5.2 Illustrator ver.25.3.1 M1Universal

    intele MacでパッケージをしたデータをIllustrator ver.25.3.1 M1Universalで開くと画像のリンクが全て外れます。
    またリンクフォルダから1つ配置し直すと本来は全て自動的に読み込み再リンクされますが、これもされず全画像リンク処理をしなければなりません。
    改善策をおしえてください。

    3 votes

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  12. Imported SVG: y coordinate of coordinate space translation is ignored

    In Illustrator 24.3.2, if I import an SVG file with the instruction
    transform=“translate(x y)”
    the y value reverts to zero when Illustrator displays the artwork.
    This appears to be fixed in version 25.4.1, however I am working with a critical, multi-user workflow, where we are not yet ready to advance to that version...

    1 vote

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  13. Illustrator free transform bug.

    When I go to use free transform and I want to resize an object, it switches to rotate instead of resize.

    Compounding this I can be near the object but not close to the transform anchors and it will still register me as click the transform anchor.

    Frustrating as .

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  14. very slow when exporting multiple PDFs. If I export page by page it works fine but when you switch to multiple PDFs at the same time the tim

    very slow when exporting multiple PDFs. If I export page by page it works fine but when you switch to multiple PDFs at the same time the times become really long.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  15. PARM error with embedded image

    iMac OS Catalina 10.15.7
    Adobe Illustrator 25.4.1

    I get an PARM error when selecting an embedded image and clicking the "Edición" menu (Edit in spanish).
    After clicking the OK button I can then access all the "Edit" menu options as usual.

    Please fix this annoying behaviour.

    Thanks,
    Guille

    5 votes

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  16. Home screen bug

    Why my AI show the home screen like this? How to repair it?

    2 votes

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  17. Close file when saving as a .PDF

    Close file when saving as a .PDF

    This has been a HUGE problem since you guys changed the way Illustrator handles file saves.
    When you Save As... and save as .pdf the .pdf file remains open and editable. Which if you are in a fast paced environment and forget to close that 'New' file, you are editing a PDF and when you close it out and try to reopen you are now faced with a non-editable Illustrator file (especially if you unselect illustrator compatiblity).

    I have lost DAYS of work doing that one simple task, just so I could email…

    1 vote

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  18. 1 vote

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  19. Info not showing coordinates when setting Ruler Origin

    When setting the Ruler Origin, the Info palette is dead, not showing the coordinates of the tool.

    1 vote

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  20. crashes opening .ai files

    AI worked fine on Saturday (25 Sep), today the same files crash the program. Update over the weekend? Can AI stop pushing updates that turn the program into a brick? In Alaska, we don't have unlimited bandwidth, we have to pay everytime I am forced to uninstall and redownload/re-install adobe programs for BAD updates. Why do we pay you to be in a constant beta?

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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