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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7925 results found

  1. selected points don't appear to be selected

    When I use the Group Select, or the Direct Select tool, often the "anchors" will don't appear to be highlighted when you click to select. If you then hover your mouse over the points, they once again appear to be selected.
    I've also seen instances of the opposite--when the top left (control panel) states "no selection," yet anchor points appear to be selected. (The points are NOT selected, as any attempt to modify using a menu choice yields a message such as "make a selection first.")

    1 vote
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  2. Info panel displays nonsensical data when selecting part of a graph

    When selecting part of a graph (with Group Select tool), the Info panel shows values that don't make sense. For example, when I select one bar in a graph, X and Y are both 697p, and the width and height are both -2730p6. (The dimensions of the entire graph are 34p11 x 9p5, according to the Info panel.)
    This was present in earlier version (and was reported), and it's still a problem.
    For those of us who use the graph tools, it makes it extremely difficult to work with precision.

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  3. Leading space drop down menu

    Hey Adobe, on my Mac mini m1 the leading space from the contextual menu's is different between applications. See attaches image. I would say the space in PS is OK. Bigger makes the menu's harder to read. ( I'm working in a 4>2k scaled mode on my screen)

    1 vote
    3 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  4. When using optical type feature, since the update it displays the type as if it has no spaces?

    Running version 25.3 on illustrator.

    16.21 indesign.

    Since updating me and a few people i know who also use the software across indesign and illustrator have seen when using the optical type feature, it displays the type as if it has no spaces? Type treatment is thrown off to what is traditionally correct. Please fix this! This will have a massive knock on affect with branding agencies if rules are changing regarding such simple things.

    18 votes
    8 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?
    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  5. brush reverting every time

    brush keeps dropping selection and reverting to what ever it feels like using. Spent weeks trying to find solution online...tried turning on off "keep art basic appearance". Nothing works. You shouldn't be able to charge absurd subscription for software you can't produce work with. It feels like adobe keep bringing out new updates to justify cloud software but I have reached the end of my tether with adobe. The ipad version doesn't sync....i lose work, problems with desktop version. I HAVE HAD ENOUGH!!!!!!!!! please please please just go back to one time license software were things work as they should.

    1 vote
    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

  6. Crashing the files when you fetch the file from server

    Crashing the files when you fetch the file from server after newly update came few day back.

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  7. Pressão da Caneta

    Comprei uma mesa digitaliazadora Huion HS64 e a pressão da Caneta não funciona, fica inativa essa configuracão do pincel. como mostro na foto em anexo.

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  8. Graphics Glitching and Slow Response

    Using Illustrator 2021 and experiencing image/ graphics glitching when using tools (zoom, arrow, pen). The program is also running sluggishly. I am running this on a 2021 Macbook Pro.

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  9. Auto Spell Check not working when ai file is converted to newer version

    I noticed when an older .ai file version (ex. CS4) is converted to a newer version (illustrator 2020) the auto spell check will not work on text and text boxes. The only way I found to fix this is draw a new text box and copy the text from the old box to the new one.

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  10. Editing 3d Extrude In Existing File Loses Some Values

    MacOS 10.15.7
    Adobe Illustrator 25.2.3

    The shading/lighting and depth options are sometimes saved, but the style is always lost upon accessing the 3D Extrude filter options on an existing file. Problematic for teams that may not be aware of a particular style/value since this effect is finicky to begin with.

    1 vote
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
    How important is this to you?

  11. Symbols not Distribution when Direct Selected

    When Symbols are part of a group, and selected with the Direct Selection Tool, the Distribute function does not have any effect.

    1 vote
    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

  12. Wake from sleep issues

    Illustrator, since the update, when waking from sleep, or even just display sleep - has started to resize the main app window to about 2/3 height of the screen and then when transforming objects (any movement or rotation etc) the pasteboard flickers. The pasteboard also changes shade when shifting bewteen tools - again only after waking from sleep.

    It is a brand new Mac Mini, and only affects Illustrator WITHIN the window - i.e. only the pasteboard - no menus or tools etc flicker.

    Edit: I have just noticed I get same behaviour with the window resize and some flickering…

    3 votes
    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  13. Illustrator fails miserably to correctly open/interpret most SVG files

    Half the time when I get sent SVG files and try to open them, the result is strange error messages, and often a completely messed up result, often with elements completely missing.

    I tried to attach an SVG sample, but seems this website doesnt support SVG either (and zipping didn't help). Doh. Didn't work to paste the code either.

    3 votes
    10 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  14. 別名保存でファイル名入力時に特定のキーコンビネーションで見えない特殊文字が挿入されCC同期エラー

    MacOS BigSur11.4 / Illustrator2021 v25.2.3

    Illustrator別名保存でファイル名入力時に、
    意図せず[control]+[option]が押されることで、
    表示できない特殊文字が入り、CC同期でエラーになる
    上記コンビネーションで、文字が入力されないようにしてほしい。

    1 vote
    Under Review  ·  0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  15. Crashing daily on Big Sur, losing all image links every time

    Illustrator (25.2.3 and previous version) crashes every day after the machine has been in sleep mode.
    2021 Macbook air (M1). Big Sur 11.1
    The image links break every time and I have to relink all images in the recovered files. Please fix asap.

    1 vote
    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

  16. Illustrator Crashes in Big Sur, Intel 2019 Macbook Pro

    Illustrator crashes 2-3 times a day now that I've upgraded my Intel MacBook Pro to Big Sur 11.4 and updated to Illustrator 25.2.3. Illustrator opens just fine, but while I'm working or saving a file, it randomly crashes, so I can't figure out how to avoid it. I don't have any plugins. I've never had this problem with Catalina. I save to Google Drive (that has not changed.) Thankfully files are recovered, but this is a major productivity hit a point of great frustration.

    1 vote
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

  17. View Rotation Feature is obstructing regular pinching in or out gesture for zooming, when using the trackpad

    When using the pinching in or out gesture on the trackpad, to zoom in or out.
    The artboard gets rotated very easily if there is even a slight rotation in the gesture while.

    And then part 2 of problem. Its impossible to set it back to 0degrees. It keeps snapping between some low degrees

    53 votes
    39 comments  ·  Rotate View  ·  Admin →
    How important is this to you?
    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  18. Corner features display in the selection tool, not in direct select

    Occasionally, the corner options features do not display in the direct select tool, meaning I cannot round corners (fillet/ chamfer). They do display in the selection tool, but they obviously don't work there (it invokes object rotation).
    This occurs on Windows version 25.3.

    1 vote
    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

  19. Issue with Illustrator starting page screen

    Since the last 2-3 days whenever I open illustrator, the starting page screen is appearing this way (see attached image). I don't know what I can do to fix it.

    1 vote
    Resolved (Comments Open)  ·  3 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  20. Illustrator fills trash with "Recovered files"

    Illustrator 2021 on OS X Mojave keeps filling my trash with "Recovered files". So what's going on with it? I don't know what the issue might be as there is no crash or something else. It seems like a bug from Illustrator.

    4 votes
    2 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?
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