8138 results found

1. Spot Colors in Linked or Embedded Images can be Renamed in Swatches Palette, breaking functionality

   Double clicking a spot swatch in the Swatches Palette allows you to rename the swatch. In past versions, Illustrator would not allow you to rename the spot swatch if it was used in a linked or embedded image. Now the spot swatch can be renamed whether or not it is used in an image. There is no warning that the spot being renamed is in use. After renaming the spot swatch, the Swatches Palette does not show the spot actually used in the image. Changing the color values of the spot swatch before renaming changes the appearance of the image, but it does not after renaming. After saving and reopening the file, both the original spot(used in the image) and the renamed spot swatch will be visible in the Swatches Palette.

   I've observed this behavior in the following installs:
   MacOS 11.5.2, Illustrator versions 25.3.1 & 25.4.1
   Windows 10, Illustrator version 25.2.1

   It is important that the Swatches Palette correctly reports the spot colors used in images. The renaming of a spot swatch used in an image breaks at least one of the save scripts we use in production. It also causes an error upon saving on machines with Esko plug-ins installed.

   Double clicking a spot swatch in the Swatches Palette allows you to rename the swatch. In past versions, Illustrator would not allow you to rename the spot swatch if it was used in a linked or embedded image. Now the spot swatch can be renamed whether or not it is used in an image. There is no warning that the spot being renamed is in use. After renaming the spot swatch, the Swatches Palette does not show the spot actually used in the image. Changing the color values of the spot swatch before renaming changes the appearance of the image,… more

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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2. Art will not display, instead art flashes occasionally while alternating with an all-white & all-orange pasteboard.

   MacOS 11.3.1
   MacBook Pro 13 Inch M1 2020
   Illustrator 25.4.1

   Illustrator opens fine. however, once I open a document or create a new one, any interaction with the artboard causes the art to disappear and be replaced by flashing color blocks, sometimes white, sometimes orange, sometimes blue, and very occasionally I can see a glimpse of the art if I hold the command key.

   • Switching off GPU acceleration does not make anything better.
   • Uninstalling and reinstalling Illustrator made the problem less profound. The art looks fine until I try to click on anything, then disappears into a field of white, occasionally reappearing, though it remains impossible to enact any edits.
   • During this flickering the cursor switches from the direct selection tool to an up and down arrow, and no clicking or interacting seems to do anything.
   • The latest Beta (26.0 667) Seems to work fine on my machine, but does not allow me to use crucial third party plugins, so my work cannot be completed.

   MacOS 11.3.1
   MacBook Pro 13 Inch M1 2020
   Illustrator 25.4.1

   Illustrator opens fine. however, once I open a document or create a new one, any interaction with the artboard causes the art to disappear and be replaced by flashing color blocks, sometimes white, sometimes orange, sometimes blue, and very occasionally I can see a glimpse of the art if I hold the command key.

   • Switching off GPU acceleration does not make anything better.
   • Uninstalling and reinstalling Illustrator made the problem less profound. The art looks fine until I try to click on anything, then disappears into a field… more

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   0 comments  ·  Documents and Artboards  ·  Edit…  ·  Delete…  ·  Admin →
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3. The GPU preview renderer glitches out on distortion meshes when the canvas is rotated.

   See title, really. It might just be on distortion meshes inside of clipping masks; that's where I found it and I didn't bother checking for any further details.

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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4. Documents are marked as changed immediately after opening in 25.4.1.

   Since updating to 25.4.1, many documents are marked as having been edited immediately after opening them, instead of after actually changing anything.

   I have not yet tracked down if there is anything documents doing this have in common. The more effects they have in them, the more likely they are to have this happen.

   I've attached one of the simpler documents that's displaying this behavior.

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   2 votes

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   4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. 横向き棒グラフツールの数値の座標軸の変更

   １．お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン

   Windows 10 　25.3.1

   ２．問題が発生したときに実行していた手順

   横向き棒グラフツールの数値の座標軸を変更して
   最大値５００,０００　間隔を７にする

   ３．想定していた結果

   最大値と間隔が正常に表示される

   ４．実際の結果

   最大値の数値と目盛りが表示されない

   ５. [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。
   https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E6%A8%AA%E5%90%91%E3%81%8D%E6%A3%92%E3%82%B0%E3%83%A9%E3%83%95%E3%81%AE%E4%BD%BF%E3%81%84%E6%96%B9/td-p/12392650
   コミュニティで質問し、回答をいただきました。
   こちらをご覧になってください。

   2 votes

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   0 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Under Review  ·  PCM Maro responded

   Illustrator 製品版フィードバックへのご協力ありがとうございます。

   ご報告いただきました「棒グラブの座標値の間隔が『7』の場合、座標の最大値が表示されない」問題の再現を確認いたしました。
   間隔が「7」の場合にのみ発生するようです。
   （最大値が「500000」以上で発生しやすいようです）

   今後、さらに検証を進めてまいります。
   開発に進展がありましたら、こちらでご報告させていただきます。

   今後ともよろしくお願いいたします。

   Illustrator チーム

6. Masking/clipping a sprayed Symbol Set drops performance

   Was working with spraying symbols to create a pattern, and then masking it. Symbol spraying etc, work great, until you mask them (transparency mask or clipping mask) after which any editing of symbols grinds to a halt.

   Even after unmasking, the symbols still cannot be quickly edited.

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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7. Moving a path to an invisible group still enables me to edit with Blob Brush

   I was painting a path with the Blob brush, then I decided to paint a new path on top of the other one and I didn't want to join with the original, so I moved the original to an invisible group and proceeded to paint the new path. For my surprise the original in the invisible group joined with the new path, I don't see this like a feature.

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   1 comment  ·  Brushes  ·  Delete…  ·  Admin →
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8. Save in background corrupting files! + AMD Radeon Pro 5700 XT 16 GB GPU causing crashes

   iMac (Retina 5K, 27 inch, 2020)
   3.6 GHz 10-core Intel Core i9
   72GB Ram
   GPU: AMD Radeon Pro 5700 XT 16GB
   Mac OS Catalina 10.15.7/ Big Sur 11.5.2

   My files has been corrupting making them useless and I have lost hours of work. (illustrator 25.4.1 on mac os Catalina/ Big Sur). I reached out to adobe support telling me ONLY to work from my download folder?! And never on external drives...?! I've worked from both internal and external drives since the birth of both illustrator and photoshop...for 20 years + now, never having this problem before. Files are 100mb + and somewhat complex with multiple layers and similar objects with shading placed on top of each other...also clipping masks etc...But imo not that complex files.

   Also I'm continuesly experiencing crashes to what seems to be poor integration with the
   AMD Radeon Pro 5700 XT 16 GB (i'm on an iMac 2020) , even though it lists as a compatible GPU.

   Possible solution?: I turned off 'save in background' and 'GPU performance', and ticked off 'Turn off Data Recovery for complex documents' - which right now at least seems to help a little...but still not completely sure...but it's not really a sustainable solution - In general the 2021 updates across the applications just seem super buggy on iMac 2020...

   Thanks - Kind Regards, Mike - Copenhagen, Denmark

   iMac (Retina 5K, 27 inch, 2020)
   3.6 GHz 10-core Intel Core i9
   72GB Ram
   GPU: AMD Radeon Pro 5700 XT 16GB
   Mac OS Catalina 10.15.7/ Big Sur 11.5.2

   My files has been corrupting making them useless and I have lost hours of work. (illustrator 25.4.1 on mac os Catalina/ Big Sur). I reached out to adobe support telling me ONLY to work from my download folder?! And never on external drives...?! I've worked from both internal and external drives since the birth of both illustrator and photoshop...for 20 years + now, never having this problem before. Files are 100mb +… more

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   1 comment  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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9. Error opening Edit menu

   Not sure when this started happening. When a graphic object is selected on the artboard (JPEG in this case), the Edit tab in the main menu bar produces an error when clicked on. Other tabs seem fine. When trying to open the Edit menu, the attached error pops up. Once the error is dismissed, the dropdown menu opens. This happens every time the process is repeated. It is not helped by restarting either Illustrator or the Mac.

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   2 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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10. Fix Creative Cloud - files can't be retrieved but cloud says no sync errors

    Operating system: MacOS Big Sur Version 11.6
    Adobe Illustrator: 25.4.1

    Trying to open a cloud document but they don't seem to exist/can't be opened as I cannot access my docs in the cloud.
    I have restarted, updated etc etc and still, when I want to access my cloud docs Illustrator says "Something went wrong, please restart the app and try again"
    I've also tried accessing from the Creative Cloud app where I have gone to my library and my cloud documents, nothing loads up - it just spins seemingly forever.
    Weirdly though, in Illustrator on my iPad Pro it says that there are "No sync errors" for my cloud documents.
    What is going on Adobe? It's infuriating to pay for functionality that doesn't work. Please can you shed some light/fix this asap.

    Operating system: MacOS Big Sur Version 11.6
    Adobe Illustrator: 25.4.1

    Trying to open a cloud document but they don't seem to exist/can't be opened as I cannot access my docs in the cloud.
    I have restarted, updated etc etc and still, when I want to access my cloud docs Illustrator says "Something went wrong, please restart the app and try again"
    I've also tried accessing from the Creative Cloud app where I have gone to my library and my cloud documents, nothing loads up - it just spins seemingly forever.
    Weirdly though, in Illustrator on my iPad Pro it says… more

    4 votes

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    1 comment  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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11. separation preview isnt working with eps files with the new update

    I used to place eps files into a new work space and the separation preview would show the color separation, the new update wont show any colors nor even cmyk like it used to before you places a linked image. how do i fix this issue? when an older version od ai is installed it works fine but the new update has stopped working

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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12. Helpx practice files not loading in Ai

    I am trying to go through a helpx tutorial to learn illustrator. I downloaded the practice file on helpx but am getting an error when trying to open it in illustrator.

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13. [BUG] .PNGs displaying as though they have a drop shadow

    .png files are displaying as though a drop shadow has been added to them - files display correctly in Photoshop. Document I've been working in is CMYK.

    Windows 10 Enterprise
    Illustrator 25.4.1

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Edit…  ·  Delete…  ·  Admin →
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14. Сonverting a type object from Area to Point replaces soft breaks with paragraph breaks

    Illustrator's 'Convert To Point Type' should not change soft line breaks to paragraph breaks, as the GIF shows.

    Thanks to John Goodman for reporting that.

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    16 votes

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    4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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15. Path render error

    See screenshot. All I did was add opacity to a path and it renders it like this. Happens all the time since I updated.

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    4 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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16. AI 25.4.1 GPU performance still very slow, cannot easily editing previous version files

    Since AI 25.2 I've had problems editing files. With GPU features enabled, all UI functions, selecting, deselecting, all mouse dragging functions, menu selections are all extremely slow to respond, I'm talking several seconds between responses to clicks and movement. Turning off "Real Time Editing" helps somewhat, delays are shortened, but still very difficult to work with. Disabling Animated-zoom has no effect. Disabling GPU entirely, improves selection and dragging, but there is still a delay of several seconds after releasing the mouse button. This behavior seems restricted to editing files prior to v25.2, but not all. Preforming a "SaveAs" over the existing file does not solve the problem. I found copying and pasting the entire contents into a new blank document does seem to solve the problem, as the UI response is speedy in the new document, in the same session of AI ! New documents work normally. Copy and pasting is not a practical solution. I do not see any shape or color problems. I've refreshed AI 25 preferences, to no effect. I'm using AI 24.3 where these same problem files edit normally with GPU enabled!? I attached a typical example file. As of 9-21-2021 all my CC-Apps and graphic drivers are up to date. Video card is NVIDIA P5000-16GB/driver-v472.1/30.1.14.7212, computer HP-Z8 Xeon4112, Win21H1-19043.1237, MS HID mouse driver.

    Since AI 25.2 I've had problems editing files. With GPU features enabled, all UI functions, selecting, deselecting, all mouse dragging functions, menu selections are all extremely slow to respond, I'm talking several seconds between responses to clicks and movement. Turning off "Real Time Editing" helps somewhat, delays are shortened, but still very difficult to work with. Disabling Animated-zoom has no effect. Disabling GPU entirely, improves selection and dragging, but there is still a delay of several seconds after releasing the mouse button. This behavior seems restricted to editing files prior to v25.2, but not all. Preforming a "SaveAs" over the… more

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    3 votes

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    6 comments  ·  Performance  ·  Delete…  ·  Admin →
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17. Libraries Not Displaying

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    1 comment  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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18. The Corner Widget doesn't appear in all corners

    Where is previous versions Corner Widgets appeared in every corner, the current version doesn't show 'm in a lot of cases.

    2 votes

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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19. Expand not working properly

    After I expand anything (texts, strokes etc.), nothing changed and texts are still editable or strokes are still strokes.

    1 vote

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    3 comments  ·  Other...  ·  Delete…  ·  Admin →
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20. AiRobin using 16-24% CPU constantly

    Every time Illustrator is opened (and sometimes after it is closed) AIRobin uses cpu constantly even when no files are opened.

    1. OS: Windows 10 Pro ver:2004 build:19041.1165
    2. Illustrator Beta 26.0.667
    3. steps to reproduce are above
    4. my expected result is for it to only use CPU when a task is needed
    5. this description should be more than adequate.
    3 votes

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    2 comments  ·  Performance  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi ,
    Please download latest PreRelease Build of 26.0 from PreRelease section of CCD and see if you are still facing the issue .
    If not a Prerelease member Please visit adobe.ly/1o2SDsg to join our pre-release program and get the Prerelease build of version 26.0 from CCD “Prerelease” tab in Categories section.
    Regards
    Ankit Goyal
    Illustrator Team