Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8142 results found
-
Blue learn box won't go away
I cannot see part of my workspace because the blue learn box covers up the panels and I cannot get it to go away. How am I supposed to use your program when your supposedly helpful box covers up what I need to see in order to create projects? This is unbelievably frustrating, and I am probably going to have to use some other program to create my logo since I cannot use the work space because of this idiotic blue learn bubble that won't go away and can't be moved, apparently.
22 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Files take too long to close
Any opened file takes way too long to close. It used to be fast a couple months ago. Then something changed and every file, even small files take at least 5 full seconds to close. Everything else is fast. Photoshop is fast. The only other program that is slow closing files is InD.
Already tried deleting preferences, and rolling back illustrator to older versionIllustrator 25.3.1
Windows 10 Pro 21H1
CPU: Ryzen7 3800X
RAM: 64gb DDR4 3200mhz
SSD: WD Black NVME
GPU: Nvidia RTX 2060 super 8gb5 votes -
regolazione spessore tracciati con pantoni diversi
Buongiorno
utilizzando illustrator versione 25.3 e 25.3.1 ho riscontrato un grosso bug.
nello specifico se seleziono tracciati con spessori diversi e pantoni diversi per dare a tutti lo stesso spessore i colori scompaiono e i tracciati diventano tutti trasparenti
con questa problematica ho dovuto installare la precedente versione di illustrator 25.2.
attendo vostre grazie
cordiali saluti
gianluca d'iorio1 vote -
Blue Help window covers controls
This blue help box (empty) covers controls and i cannot get rid of it.
2 votes -
Extremely slow to drag items, zoom in and out shows glitches
Mac OS Catalina, ver. 10.15.7
MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports), 2,3 GHz Quad-Core Intel Core i7, 32 GB 3733 MHz LPDDR4X, Intel Iris Plus Graphics 1536 MBIllustrator: 25.2.3
Illustrator is very slow at times and shows the rainbow wheel when I'm trying to move objects (even simple ones) around the artboard.
Also when zooming in and out the artwork becomes glitched (shows some fragments duplicated or parts of the artwork disappear). Restarting the program temporarily fixes the issue.2 votes -
Colours changing in pattens/ brushes and symbols when copy and pasting within and between documents
I am copying cads with certain fills, brushes or symbols. When pasted back into the same document or into another document the colours are changing completely.
1 vote -
Tab forces viewport to jump when panels are docked
When you have a complex document and panels docked, it takes a lot of time to hide them with Tab because the position of the viewport is moved. It does not happen when all panels are floating.
- Load Essentials Classic workspace
- Open any document with art in it (the more complex the better)
- Press Tab — viewport moves (and it is slow!)
- Press Tab again to show all panels
- Undock every panel and toolbars to make them float (including Control panel)
- Press Tab — viewports stays in place (and it is almost instant!)
So the position of viewport should not…
18 votes -
Variable Fonts style order on Character pallete
When a variable font has an instance (that is not the first master) set as the default, it shows on top of the list and not in its right place. It should not move to the top of the list.
Please see images.2 votes -
Illustrator holds on to DWG/DXF files until it quits
If a DWG/DXF file is opened, imported or even looked at by illustrator, then those files can't be moved, renamed, deleted or modified at all until illustrator is quit. Windows shows the error "Can't do 'x' because the file is still open in Illustrator.
Seems to be a 2020/2021 issue as 2019 doesn't do the bug.11 votes -
Recent file shows correct file but opens up as older version
Hi there,
I am using Illustrator 25.3 (64-bit) on Windows 10 Pro.
When I open Illustrator and look into the 'recent' panel I see the document I was working on yesterday with all the changes I made (picture 1), but when I click on it, it opens what seems to be an older version of the document and all the changes I made during the day yesterday just disappear (photo2, note the few pages and other changes not showing).
I know I saved during the day yesterday (as it took a long time to save every time) and clearly remember…
1 vote -
Objects Fill Color (Global/Spot) removed when changing any of the stroke property
I have multiple objects selected with the same stroke colour and different fill colours. I change the stroke colour and the fill colour of all selected objects change to none. Using Illustrator 25.3 on Mac 10.4.6.
38 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
selected points don't appear to be selected
When I use the Group Select, or the Direct Select tool, often the "anchors" will don't appear to be highlighted when you click to select. If you then hover your mouse over the points, they once again appear to be selected.
I've also seen instances of the opposite--when the top left (control panel) states "no selection," yet anchor points appear to be selected. (The points are NOT selected, as any attempt to modify using a menu choice yields a message such as "make a selection first.")1 vote -
Info panel displays nonsensical data when selecting part of a graph
When selecting part of a graph (with Group Select tool), the Info panel shows values that don't make sense. For example, when I select one bar in a graph, X and Y are both 697p, and the width and height are both -2730p6. (The dimensions of the entire graph are 34p11 x 9p5, according to the Info panel.)
This was present in earlier version (and was reported), and it's still a problem.
For those of us who use the graph tools, it makes it extremely difficult to work with precision.1 vote -
Leading space drop down menu
Hey Adobe, on my Mac mini m1 the leading space from the contextual menu's is different between applications. See attaches image. I would say the space in PS is OK. Bigger makes the menu's harder to read. ( I'm working in a 4>2k scaled mode on my screen)
1 vote -
When using optical type feature, since the update it displays the type as if it has no spaces?
Running version 25.3 on illustrator.
16.21 indesign.
Since updating me and a few people i know who also use the software across indesign and illustrator have seen when using the optical type feature, it displays the type as if it has no spaces? Type treatment is thrown off to what is traditionally correct. Please fix this! This will have a massive knock on affect with branding agencies if rules are changing regarding such simple things.
18 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
brush reverting every time
brush keeps dropping selection and reverting to what ever it feels like using. Spent weeks trying to find solution online...tried turning on off "keep art basic appearance". Nothing works. You shouldn't be able to charge absurd subscription for software you can't produce work with. It feels like adobe keep bringing out new updates to justify cloud software but I have reached the end of my tether with adobe. The ipad version doesn't sync....i lose work, problems with desktop version. I HAVE HAD ENOUGH!!!!!!!!! please please please just go back to one time license software were things work as they should.
1 vote -
Crashing the files when you fetch the file from server
Crashing the files when you fetch the file from server after newly update came few day back.
1 vote -
Pressão da Caneta
Comprei uma mesa digitaliazadora Huion HS64 e a pressão da Caneta não funciona, fica inativa essa configuracão do pincel. como mostro na foto em anexo.
1 vote -
Graphics Glitching and Slow Response
Using Illustrator 2021 and experiencing image/ graphics glitching when using tools (zoom, arrow, pen). The program is also running sluggishly. I am running this on a 2021 Macbook Pro.
1 vote -
Auto Spell Check not working when ai file is converted to newer version
I noticed when an older .ai file version (ex. CS4) is converted to a newer version (illustrator 2020) the auto spell check will not work on text and text boxes. The only way I found to fix this is draw a new text box and copy the text from the old box to the new one.
1 vote
- Don't see your idea?