8071 results found

1. Missing close, minimize, and maximize buttons on Mac

   I use Magnet and whenever I snap the window to the full screen (4K) the maximize, minimize and close buttons all disappear.

   MacOS Big Sur, version 11.3.1
   Adobe Illustrator Desktop (M1 Beta)

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   12 votes

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   10 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Arrow Head and Font Drop Down in Floating Panels display bug on Multiple displays

   The Arrow Head drop down menu in the Stroke panel pops up in weird places as shown in the attached video.

   Similarly, the fonts drop-down menu in the Character panel seems to be showing much larger than it normally would.

   This only happens when I am using multiple screens.

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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3. Direct Select tool selecting unnecessary groups

   Steps to repeat making unecessary groups (just one of many ways) in order to test how they break the direct select tool, and cause unpredictable appearances:

   1) make a rectangle.
   2) apply a "3D Extrude & Bevel" effect
   3) Expand appearance

   Now that you've flattened your 3D object, you'll have an extra 4 unnecessary groups come along for the ride. But you won't know this unless you use Vector Firstaid, or use the appearance panel to manually inspect the situation (argh!).

   4) Now use the direct select tool to click in the centre of one paths of the shape (direct select one of the paths – not a line or point)
   5) look in the appearance panel

   Expected behaviour: the appearance panel should display the path (as usual)

   Actual behaviour: the appearance panel displays the (unnecessary) group above the path

   Result: if you modify the appearance of the selection using the eye dropper, or the appearance panel, the modification is applied to the group. This appearance will interact with the appearances on the path bellow, as well as the (necessary) group above, causing anomalous behaviour. This requires the user to either manually enter the path appearance by double clicking in the panel, to manually remove the unnecessary group, or to use an additional paid plugin.

   Unnecessary groups are a routine part of using Illustrator. They don't just add bloat - they get in the way of the direct select tool and cause unpredictable appearances.

   Suggested solution: ensure that the direct select tool ALWAYS directly selects the target art item, and never a group.

   Bonus points for creating fewer unecessary groups as a matter of course.

   Steps to repeat making unecessary groups (just one of many ways) in order to test how they break the direct select tool, and cause unpredictable appearances:

   1) make a rectangle.
   2) apply a "3D Extrude & Bevel" effect
   3) Expand appearance

   Now that you've flattened your 3D object, you'll have an extra 4 unnecessary groups come along for the ride. But you won't know this unless you use Vector Firstaid, or use the appearance panel to manually inspect the situation (argh!).

   4) Now use the direct select tool to click in the centre of one paths of the shape (direct… more

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4. Install dialogue 'remove previous versions' not working

   Just updated illustrator on win10 desktop from Creative Cloud. Install dialogue checkbox 'remove previous versions' checked, but not uninstalled.

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5. Exported ai files cannot be saved again

   Problem Description:
   When exporting an ai file via script or action, the exported ai file cannot be [Save], [Save As], or [Save a Copy].

   • Specify ILLUSTRATOR11 or lower for compatibility and true for saveMultipleArtboards.
   • This problem does not occur when ILLUSTRATOR12 or higher is specified or saveMultipleArtboards is false.
   • The version of the original ai file is not relevant to the operation.
   • It happens in both ExtendScript and AppleScript.

   Environment:
   • macOS 10.14.6
   • Illustrator CS6(16.2.1)-2021(25.2.3)

   Steps to Reproduce:
   1. Open an appropriate ai file and execute the script in the [Code to execute] section.
   2. Open the exported ai file in Illustrator, edit it in some way, and save it.

   Actual Result:
   Illustrator will not be able to save the document and nothing will happen. The file name displayed in the window is still marked with *. When I close the document, it asks me if I want to save it, but I cannot save it.

   Expected Result:
   The document will be saved.

   Any Workarounds:
   • Save the document manually, without going through any scripts or actions.

   Similar report:
   SAVING FILE NOT WORKING – Adobe Illustrator
   File won't SAVE nor SAVE AS; only SAVE AS COPY – Adobe Illustrator

   Code to execute:
   ```
   (function() {
   var doc = app.documents[0] ;
   var dstFile = new File(doc.fullName).saveDlg() ;
   if(!dstFile) {return ;}

   var aiOpt = new IllustratorSaveOptions() ;
   aiOpt.compatibility = Compatibility.ILLUSTRATOR10 ;
   aiOpt.saveMultipleArtboards = true ;
   aiOpt.artboardRange = '1' ;

   doc.saveAs(dstFile, aiOpt) ;
   })() ;
   ```

   The following is in Japanese>

   書き出したaiファイルが2度と保存できない

   【説明】
   スクリプトまたはアクション経由でaiファイルを書き出すと，書き出したaiファイルは［保存］［別名で保存］［複製を保存］ができなくなる。

   • compatibilityにILLUSTRATOR11かそれ以下，saveMultipleArtboardsにtrueを指定する
   • ILLUSTRATOR12以上またはsaveMultipleArtboardsがfalseの場合この問題は発生しない
   • 元となるaiファイルのバージョンは動作に関係しない
   • ExtendScriptでもAppleScriptでも起こる

   【動作環境】
   • macOS 10.14.6
   • Illustrator CS6(16.2.1)〜2021(25.2.3)

   【再現手順】
   1. 適当なaiファイルを開き，【実行するコード】項目のスクリプトを実行する
   2. 書き出されたaiファイルをIllustratorで開き，何か編集をして保存する

   【実際に起こる動作】
   Illustratorは書類を保存できず何も起こらない。ウインドウに表示されたファイル名には*がついたままでいる。書類を閉じると保存するかどうか尋ねられるが，保存はできない。

   【期待する動作】
   書類が保存される。

   【回避策】
   • スクリプトやアクションを経由せず，手作業で保存する

   【よく似た報告】
   SAVING FILE NOT WORKING – Adobe Illustrator
   File won't SAVE nor SAVE AS; only SAVE AS COPY – Adobe Illustrator

   【実行するコード】
   ```
   (function() {
   var doc = app.documents[0] ;
   var dstFile = new File(doc.fullName).saveDlg() ;
   if(!dstFile) {return ;}

   var aiOpt = new IllustratorSaveOptions() ;
   aiOpt.compatibility = Compatibility.ILLUSTRATOR10 ;
   aiOpt.saveMultipleArtboards = true ;
   aiOpt.artboardRange = '1' ;

   doc.saveAs(dstFile, aiOpt) ;
   })() ;
   ```

   Problem Description:
   When exporting an ai file via script or action, the exported ai file cannot be [Save], [Save As], or [Save a Copy].

   • Specify ILLUSTRATOR11 or lower for compatibility and true for saveMultipleArtboards.
   • This problem does not occur when ILLUSTRATOR12 or higher is specified or saveMultipleArtboards is false.
   • The version of the original ai file is not relevant to the operation.
   • It happens in both ExtendScript and AppleScript.

   Environment:
   • macOS 10.14.6
   • Illustrator CS6(16.2.1)-2021(25.2.3)

   Steps to Reproduce:
   1. Open an appropriate ai file and execute the script in the [Code to execute] section.
   2.… more

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   3 votes

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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6. Partially read the file disappears with legacy format

   In Illustrator 25.2.3, myself, my client, his colleague, and their client, all run into a nasty bug where some ai files will not open.

   The dialog saying Illustrator could only partially read the file will appear and the file can't be recovered properly. Sometimes the file(s) can be opened on a second attempt, but, we have found that only by saving the files in Legacy format, will this bug disappear and the files are usable once again.

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7. Mac OS Save As file name highlight bug

   Productivity killing bug in Illustrator 25.2.3, but not Photoshop 22.3.1!:

   Mac OS (Catalina, currently) Save As dialog box highlights the entire file name, including the extension, which has been a bug the past several versions. For over a decade, Save As would not include the extension in the highlight, so one could tap the arrow key once to the end of the file name to change it, to increment a version number for example. This bug has been a huge stumbling block in my productivity.

   Also, in Illustrator, the sometimes Save As does not highlight the file name at all AND the escape key does not dismiss the dialog box. Double bug!

   Here are screen shots of the errors, with Photoshop doing the correct behavior and being the winner:

   Productivity killing bug in Illustrator 25.2.3, but not Photoshop 22.3.1!:

   Mac OS (Catalina, currently) Save As dialog box highlights the entire file name, including the extension, which has been a bug the past several versions. For over a decade, Save As would not include the extension in the highlight, so one could tap the arrow key once to the end of the file name to change it, to increment a version number for example. This bug has been a huge stumbling block in my productivity.

   Also, in Illustrator, the sometimes Save As does not highlight the file name at all… more

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   5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi All ,
   Thanks for reporting the issue . The issue has been fixed in 12.1 Monetary OS .
   Regards,

   Ankit Goyal
   Illustrator team

8. When saving as PDF, downsampling does not function for images that are part of a transparency mask

   Windows 10 - Illustrator CC Desktop

   How to create issue:

   Place a linked image. Use linked image with another object to create a transparency mask. Save as PDF. Adjust downsampling options. View created PDF with a PDF viewer and see that the image did not get downsampled. Also, look at file size of created PDF.

   Release the transparency mask and resave with all other variables identical to other saved file. Open the file in a PDF viewer and see that it is properly downsampled. Also, look at file size and see that it is smaller than the other created PDF.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. パスの線(丸形線端)を分割･拡張すると端が切れる

   カーブしているパスの線(丸形線端)を分割･拡張すると端が切れます。

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   Under Review  ·  PCM Maro responded

   製品フィードバックへのご協力ありがとうございます。

   ご報告いただいた問題が再現できました。
   追跡調査を行います。

   情報のアップデートがありましたら、こちらでご報告いたします。

   よろしくお願いいたします。

   Illustrator チーム

10. Beim Öffnen einer PDF werden Textzeilen in Pfade umgewandelt

    Meistens wenn ich eine PDF-Datei in Illustrator öffne, gibt es die Meldung, dass die Schrift in einen Pfad geändert wird. Jetzt habe ich herausgefunden, dass der Grund dafür ein Fehler mit Ligaturen ist. Wenn Ligaturen wie fl oder fi verwendet werden, kommt diese Meldung.
    Es scheint, dass Illustrator die speziellen Glyphen nicht erkennen kann. Wenn keine Ligaturen in der PDF-Datei vorkommen, öffnet Illustrator diese problemlos und der Text ist editierbar.

    Wolfgang J. Kremer
    Mac Pro 5.1, OSX 10.14, Creative Cloud

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11. Convert to Artboards doesn't work when on the layer exists a repeat grid object

    I make a regular rectangle and try to convert it to artboard and get the attached error. If I put that rectangle on another layer, doesn't contain a repeat grid object it works.

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    1 comment  ·  Repeats  ·  Delete…  ·  Admin →
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12. Illustrator Background Flickering

    Hey all.... I'm getting a very annoying flickering background in illustrator CC 25.2.3 as I roll the cursor around.

    It stops when I turn off GPU performance but I'd ideally like to have the best performing Ai as possible...other wise what's the point ey?

    MBP spec:

    10.15.7

    MacBook Pro (16-inch, 2019)
    2.3 GHz 8-Core Intel Core i9
    64 GB 2667 MHz DDR4

    AMD Radeon Pro 5500M 8 GB
    Intel UHD Graphics 630 1536 MB

    Very Annoying as this MBP is brand new

    Anyone had the same thing?

    5 votes

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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13. The new simplify tool can't handle many lines

    The new simplify tool makes Illustrator freeze when I try simplify contour lines in Illustrator that I used to do without any problem with the old tool. I've been waiting for 10 minutes now without any response from the app.

    I'm using the latest Illustrator version (2021) and the tool is not working. Since the tool doesn't give you a dialogue box to press cancel or anything, it seems that I have to force quit Illustrator. This happens to all my files since they are pretty complex. No problem with old tool.

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    10 comments  ·  Tools  ·  Delete…  ·  Admin →
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14. Direktauswahlwerkzeug funktioniert nicht

    Direktauswahlwerkzeug lasst sich nicht verwenden. Für die Programme bezahle ich ca 59 Euro monatlich, damit ich auf Illustrator verzichten muss. Per Mail und Telefon kann man niemanden erreichen. Eine Schande.

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15. Gaussian Blur Bug Changes Appearance Between Different Versions

    This is a major flaw!

    We have an Illustrator file created in CC 2019 (23.0.6), it contains a PSD element that has a gaussian blur effect applied to it in Illustrator, set to a radius of 9 pixels, this produced a subtle blurred appearance. The file was then sent to a printer for test printing where they are using Illustrator CC 2021 (version unknown) and when they open the file the object becomes very blurred, completely changing its appearance.

    I've managed to replicate the bug using Illustrator CC 2020, the object's radius blur effect changes to 9.021 pixels and the appearance becomes very blurred, see images attached*. FYI the raster effects matched in both versions of Illustrator, nothing was changed at all when opening the file.

    Unfortunately the printer didn't check the PDF we supplied to see if it matches the appearance and our client was not happy when he received the proof.

    *Please note that in the 1st screenshot, I haven't got 'Preview' ticked but the appearance is correct.

    This is a major flaw!

    We have an Illustrator file created in CC 2019 (23.0.6), it contains a PSD element that has a gaussian blur effect applied to it in Illustrator, set to a radius of 9 pixels, this produced a subtle blurred appearance. The file was then sent to a printer for test printing where they are using Illustrator CC 2021 (version unknown) and when they open the file the object becomes very blurred, completely changing its appearance.

    I've managed to replicate the bug using Illustrator CC 2020, the object's radius blur effect changes to 9.021 pixels and the… more

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16. UIスケールはどこ？

    V25.2.3
    環境設定＜ユーザーインターフェース
    UIスケールスライダーが出てくると想定
    スライダー見当たらす。
    印刷やら効果やらのOK、キャンセルが画面上で見えないから使いにくいです。

    3 votes

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  PCM Miyuki responded

    Illustratorデスクトップ版の製品フィードバックへのご協力ありがとうございます。

    いただきました詳細を元に、検証作業に入らせていただき、検証後に再度こちらにコメントを投稿させていただきます。

    しばらくお待ちください。

    
    

    どうぞよろしくお願いいたします。

    Illustrator チーム

17. クリエイティブクラウドが、しばらく使わないとログアウトされてしまう
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    Request to Contact Support  ·  PCM Maro responded

    Illustrator 製品版へのフィードバックへのご協力ありがとうございます。

    ご報告いただいている「クリエイティブクラウドがログアウトされる」という問題は、Creative Cloud デスクトップアプリケーションのことでしょうか？

    そのような問題に関しましては、ユーザー情報などの関係もございますので、カスタマーサポートへお問い合わせください。

    お手数をおかけいたしますが、よろしくお願い申し上げます。

    Illustrator チーム

18. Pencil Tool creating too many anchor points

    I'm drawing over path with the pencil tool (Wacom tablet)
    Older version of Illustrator was smoother more accurate and natural flowing. Now creates jagged lines.

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19. 3D wire frame is really strange

    Can somebody check it, would be nice if someone did it professionally. The lines around the globe are not as they should be.

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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20. Links panel expands uselessly to the right

    Make the addresses in the links panel wrap inside the width of the panel as set by the user. As it is, if the address is long we lose site of the tools (relink, go to, edit, etc) of the right side of the screen and have to drag the panel back into view. Please......

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