Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8267 results found
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AiRobin using 16-24% CPU constantly
Every time Illustrator is opened (and sometimes after it is closed) AIRobin uses cpu constantly even when no files are opened.
- OS: Windows 10 Pro ver:2004 build:19041.1165
- Illustrator Beta 26.0.667
- steps to reproduce are above
- my expected result is for it to only use CPU when a task is needed
- this description should be more than adequate.
3 votesHi ,
Please download latest PreRelease Build of 26.0 from PreRelease section of CCD and see if you are still facing the issue .
If not a Prerelease member Please visit adobe.ly/1o2SDsg to join our pre-release program and get the Prerelease build of version 26.0 from CCD “Prerelease” tab in Categories section.
Regards
Ankit Goyal
Illustrator Team -
Replace Font - Skip options does not let you skip
Replace Font - Skip options does not let you skip some times. Selected to Don't Show on documnent open. but it still Does, and at time WON'T let you proceed without fixing a font.
1 vote -
Adobe will not open .eps file created in Illustrator
Using Windows 10 on a Dell Inspiron. Created .eps file with Adobe Illustrator and it displays correctly. Saved to my Documents and to cloud location in Illustrator EPS format, but when I try to attach file in email Adobe says "Cannot open. Not a supported file format." In particular, it won't allow upload in box below for this message.
1 vote -
v25.4 Changed ID format for items with same name when saving SVGs
Do this on both v25.3.1 with v25.4 (Both Mac, Windows):
Assuming Identify Objects By Object Name is on.
1) Create new document
2) Create two items (e.g. rectangle)
3) Rename rectangles to same name
4) Save SVG (not export)Expected format from v25.3.1:
<rect id="rect_1_" ...
<rect id="rect" ...
Actual v25.4 output:
<rect id="rect_00000161598596446820662850000009930553674419257219_" ...
<rect id="rect"
We have clients who have CSS selectors that dynamically change the SVG, so now they can't update their designs in our system because it breaks the CSS selectors.
Afterwards, changing "Identify Objects By" shows that same ID name in the layers panel.
1 vote -
Illustrator is completely gray
When I open illustrator it is completely gray, I have already installed several times and it does not fix.
1 vote -
文字パネルの水平比率の表示がおかしい。
25.4.1をMacOS10.15.7で使用しています。
文字パネルの「水平比率」、100％に指定しても
あらためて確認してみると99.999％に戻る。
フォントの種類を問わずです。
とても気味が悪いです。1 vote -
Export for Screens doesn't remember settings.
Export for Screen Doesn't remember my settings.
Every time I restart Illustrator, I have to set again my Export for Screen setting.I have project where I want to export few different sizes PNGs and a PDF, so it is getting a bit tedious to set those again every time I restart Illustrator. And of course it doesn't remember Export folder either.
It really amaze me how Adobe can brake some basic functionality like this.
16 votesThe latest Beta 29.5 52 should now remember the settings in the Export for Screens dialog and keeps it between sessions. Please try to test it to see if it works as expected for you and comment back.
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Tile printing cuts image off.
I have attempted to tile print an image from Illustrator at least 6 times. No matter what settings, it cuts off about 1/8-1/4" of the image. I have been tile printing for decades and now the feature doesn't work correctly. Please inquire. I'm extremely frustrated.
4 votes -
2 votes
Illustrator 製品版フィードバックへのご協力ありがとうございます。
機能としては問題がなく、動作していますので、こちらはバグではないということで、対応終了とさせていただきます。
もし、UI 仕様変更などの要望がありましたら、リクエスト版の方へのレポートをお願いいたします。
お手数をおかけいたしますが、よろしくお願いいたします。
Illustrator チーム
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Multi-Selection Lag on M1 MacBook Pro
When selecting multiple objects or points, Illustrator will lag consistently throughout the process and the objects will "stick" to your cursor. So the previously selected objects end up being moved while trying to select more objects.
Illustrator Version: 25.4.1
Model Name: MacBook Pro
Model Identifier: MacBookPro17,1
Chip: Apple M1
Total Number of Cores: 8 (4 performance and 4 efficiency)
Memory: 16 GB
System Firmware Version: 6723.140.2
OS Loader Version: 6723.140.23 votes -
Strokes with gradients create buggy .pdfs
The .pdf let Acrobat crash, and the preview is low resolution.
2 votes -
Home / Start Screen looks broken
Need help solving this bug
6 votes -
Illustrator 2021
The bug is ILLUSTRATOR 2021 itself.
- tried to save as bitmap to discover that finally the "save for web "option is gone - OK, but the "Export as" can't resize the picture and doesn't perform the action because "it's too big". So? How can I save the image? I open it with Photoshop but no, Photoshop "can't detect EPS data". Photoshop. You invented EPS. And you can't read an Illustrator-created EPS.
I work with Illustrator since 1.0. I feel like timewarped back into pre-history. Please rename the bug (=Illustrator 2021) with a proper name: Illustrator 2021 BC.2 votes -
The Operation cannot complete because of an unknown error. [PARM] when accessing Help
When I try to go to help and start typing "R" for Resize the error happened. See the image.
Illustrator 25.4.1 on Mac OS X Catalina 10.15.7
2 votes -
Overprint and darken doesn't work properly when it doesn't exist a background color.
Illustrator 25.4.1 (64 bit) in Windows 10
When we use darken+overprint in objects that are over some background, we don't have a problem. But if we don't have a background it does the similar to a multiply appearance.
Is there a way to fix this problem?
Please see the photos attached.5 votes -
White text field
White text field in Color Picker and Rearrange all artboards windows.
Illustrator 25.4.1 - macOS Big Sur2 votes -
書き出し設定からjpgを書き出した時。
書き出し形式からjpgを書き出した際，裁ち落とし設定を入れていてもアートボードの大きさで書き出されてしまいました。2020では通常の書き出しができたので，2021のみのバグのようです。
2 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
最新バージョン「v26.2.1」でも検証いたしました。
書き出しダイアログで「アートボードごとに作成」オプションを有効にすることで、裁ち落としを含めたサイズで書き出されますので、ご確認ください。
問題があるようでしたら、ご報告ください。
よろしくお願いいたします。
Illustrator チーム
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Placed images vanish
When system (Windows) crashes with Illustrator open, any placed or linked images are missing in the recovery file, thus rendering it unusable.
Warning appears, asking me to relink " " file (even if the linked file has a name), which I can't do due to missing information. Link palette is not displaying any information on what file it was either.
I have never seen this bug before, but it has happened the last two times for me, and is very unfortunate.Windows 10 Enterprise
Illustrator CC 25.2.12 votes -
Whatever happened to User Guides?
I myself am an OLD(School) Illustrator user truly believe that the lack of issuing any type of user guide is at best discourteous. Unfortunately, Adobe seems quite happy to Offload (i.e. burden and/or inconvenience) the task to their community. It seems like they used to consider us customers (or even clients) who deserved professional, well-organized, easy-to-use, comprehensive, and UP TO DATE instructions and guides. Hmmm,.. whatever happened to support those who put/keep you in business? I guess in the software business that's progress?
It's even worse when you consider that we live in a time when it would be…
2 votes -
Artboard Naming Display Error
OS: MacOS 11.5.2 (Big Sur – most recent update)
When renaming artboards, the text is cut off in the textbox on my M1 Macbook Air.
Steps I took: Shift+O to access the artboard tool, click artboard, attempt to rename.
I want to point out - I'm still able to rename the artboard, but the text is just cut off in the box (see picture below).
2 votes
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