Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8142 results found
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Get familiar pop over on Mac, comes up blank with no buttons to close.
Have seen this on the most recent two updates for Illustrator - currently on 25.3.1.
The help pop up loses its buttons and cannot be dismissed. Have to quit.
1 vote -
Illustrator 25.3.1 Will Not Open
At least two of the computers in our office are having issues with the latest Illustrator update 25.3.1. The program does not open when selecting a file and performing Open With>Adobe Illustrator 2021. The program does not open from the start menu. The program does not open directly from the Illustrator.exe file. If you try to uninstall Illustrator with Creative Cloud, it tells you that you can't because the program is open. If you go to the Task Manager with less detail, Illustrator does not show open, however, if you select more detail, you may see 14 or more processes…
1 vote -
Outline view (ctrl-y) crashes Illustrator 25.3.1 immediately.
I had this problem in verion 25.0, and then it went away with a couple of updates, and now it's back in 25.3.1
Right now, the way it works is that I'll make a thing - anything (eg. just a rectangle), hit CTRL-Y (outline view) and... Illustrator crashes.
Anyone else got this?
1 vote -
Illustrator Crash/Not Running
Operating System: Windows 10
Version: Adobe Illustrator 25.3.1After the last update, some of my documents on Creative Cloud do not open, unless I create duplicate and run the duplicate.
The updated Illustrator crashes more often, specially if I have a lot of layers.
1 vote -
Copy/paste vector: Illustrator → Figma (pastes as raster)
In 25.2 — graphics copied from Illustrator get inserted in Figma as a vector image. In 25.3 the behavior is broken and graphics get pasted as a raster image.
All the settings are the same.19 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Illustrator auto added a level 1 layer to wrap all layers after saving as SVG.
- Windows 10.
- Adobe Illustrator 25.2.1.
- Save any .ai file that has multiple layers as SVG then open the saved SVG file with Illustrator .
- Expected: Keep the same layers as the ai file. Actual result:All layers were wrapped by a new layer automatically.
1 vote -
I can't see my workspace
I open AI and all my tools bar, control bar and work space are disappear.
About tools bar and control bar I can reopen it but work space didn't work and I don't see it again.1 vote -
Pattern swatches behave unexpectedly
Several mentions on the Illustrator user forum about patterns changing (content or color) when copied/pasted:
https://community.adobe.com/t5/illustrator/copy-paste-pattern-fill-keeps-pasting-object-with-former-pattern-not-new-pattern/m-p/12140673#M281278https://community.adobe.com/t5/illustrator/pattern-glitch/m-p/12141847#M281340
and one on uservoice that looks similar:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43695972-artwork-containing-any-swatch-is-changing-color-wh36 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Beta 25.4 – Crashing when in isolation mode (Big Sur 11.4)
I'm running both the Apple Silicon Beta version (25.4) of Illustrator and 25.3.1 via the Rosetta emulator, and having the same issue across both. Huge amounts of lag occur when double clicking an object to enter isolation mode. At first I thought it was because the file I was working on had a bunch of linked images, but now even new files with a single vector object drawn will have the same lag issue. A shutdown of the machine sees a new file operate as expected, until I enter isolation mode, and then the same issue occurs. Close that file,…
1 vote -
Illustrator file management system has has bug.
I categorized my all art work while drag and drop some folder get automatic duplicate my Internet connection is at good speed . This error i face most of the time .
File managing is good but with this bug am frustrated. And the cost that is charging is too much . Just wasting of money , i already had a lots of stuff to manage and this buggy management system of file.This is my last month on illustrator will unsubscribe the subscription,nor recommend any one.
1 vote -
色違いで作ったパターンがコピペされない
MacOS Catalina 10.15.7 Illustrator 2021（25.3.1）
同じ模様のパターンの色違い３つ作成（ABCとする）→
ABCに塗ったオブジェクトをコピー→
別ファイルにペースト→
オブジェクトすべてがAの塗りになり、BCのパターンはペーストされないコピペされないBCを別のオブジェクトに塗り
再度コピペしても、勝手にAの塗りに変換されます。
同ファイル内でコピペしても同じ現象がおきます。19 votes製品フィードバックへのご協力ありがとうございます。
ご報告いただいた「ver.25.3.1 でパターンスウォッチのコピー＆ペーストで予期しない結果になる」問題を修正した、Illustrator 2021（ver.25.4.1）を一般リリースいたしました。
Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、動作をお確かめください。
もし、修正されていないような場合は、コメントをお願いいたします。
今後ともよろしくお願いいたします。
Illustrator チーム
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Kerning Issues with latest update
The last Illustrator update has caused havoc with all of my type placement for files saved under the previous version. I tried to change color modes for a project and all of my text shifted (different now between the digital and print versions). This would seem to be a bug; the kerning gets super tight and some of the empty spaces (just the space character) all but disappear, compacting words together. This is happening all files I've tested with and on a system running Windows 10 (not sure if the same issue exists on Mac environments). Is this something that's…
2 votes -
Export for screens too slow when saving PDF multiple times
I use export for screens to export many artboards in PDF for simple vector artwork like brand assets (brandwithtagline, horizontallogo, verticallogo, symbol, brandblue, brandyellow, etc.) everytime I need to export the same file multiple times for Pantone, CMYK and RGB versions of those same artboards, but every time I export, the time it takes increases. For example: one file with 80 artboards take 0:10s to save each artboard as a separte file in Ai format, but takes 2:00s to save in PDF for first batch, then 2:50s for second batch and gets slower and…
3 votes -
folderAlias.resolve() is broken
can't resolve folder alias in mac os
Environment
macOS 10.13.6
Illustrator CC ver 24.0.1try:
var folderName="untitled folder"
var folderAliasName="untitled folder alias"
var folderAlias=new Folder(Folder.desktop+"/"+folderAliasName)//calling resolve on alias returns file
var resolvedFolder=Folder(folderAlias.resolve())//no..
alert(resolvedFolder.getFiles)//undefined
//test actual folder
alert(Folder(folderName).getFiles)//function...
//seems it points to file
alert(resolvedFolder.constructor)//File (?!)
//just to check
alert(folderAlias.constructor)//Folder1 vote -
Import SVG, crashing illustrator
I'm on MAC and I'm using the latest versin of Illustrator 25.3.1 and when i import an svg (who come Adobe XD), illustrator do not respond and crash.
4 votes -
The white-filled circle arrowhead has some very strange geometry.
The white-filled circle arrowhead in Support Files/Resources/en_us/Arrowheads.ai has two doubled points in the black circle. This results in unexpected imagery when a path is given this arrowhead, expanded, and has further effects applied.
Screenshots: outline view, and outline view with half of each point pair selected and moved down 1pt.
This was discovered in 25.3.1 but I bet it's been lurking there long enough that it predates your current source control tree. :)
2 votes -
Second line of type (point and area) is picking up the style of the first line when pasting plain text
New to 25.3.1 update, MacOS 11.4. When there are two lines in a point or area type object separated by a return, selecting the entire second line (formatted differently from the first line) and pasting in plain text (copied from a Finder filename) is now picking up the formatting from the first line instead of retaining the formatting from the existing line, as if there were an invisible return character from the first line, or as if it were a continuation of the first line. This is contrary to AI behavior since forever.
1 vote -
ローカルに保存できない（不明なエラー）
Windows10 64bit pro
Illustrator2021（Var.25.3.1)不明なエラーでローカルに保存できません。
・何も配置していないドキュメントでも保存できない。
・ai/eps/svg/pdfどの形式でも保存できない。
・クラウドなら保存できます。・Illustratorをインストールし直しても無理。
・Illustrator2020にダウングレードしても無理。
（2021にアップグレードする前はできていた）
・環境ファイルを削除しても無理。3 votesIllustrator 製品フィードバックへのご協力ありがとうございます。
ご報告内容ですと、ローカルにドキュメントファイルが一切保存できない状況ということでしょうか？
ご確認のほどよろしくお願いいたします。
Illustrator チーム
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Doesn't open cloud files
Illustrator just couldn't open a file saved in the cloud.
This issue only occurring when a file was double-clicked. When I single click on the file, it opens normally after installation.
This problem has occurred after the update.6 votes -
テキストの半角スペースに点が現れる
Ver 25.3.1 windows
25.3.1にバージョンアップすると突然テキストの半角スペースにピリオドが現れました。
1. テキストに半角スペースを打つ
2. テキストに線幅を入れて縁取りにする
3. その線の線端を丸型線端にするするとスペース部分に点が現れます。テキストをアウトライン化すると消えますが、そのままPDF書き出しすると残ります。
17 votes製品フィードバックへのご協力ありがとうございます。
ご報告いただいた「ver.25.3.1 でテキストに丸型線端の線幅が追加されると、半角スペースに点が表示される」問題を修正した、Illustrator 2021（ver.25.4.1）を一般リリースいたしました。
Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、動作をお確かめください。
もし、修正されていないような場合は、コメントをお願いいたします。
今後ともよろしくお願いいたします。
Illustrator チーム
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