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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7719 results found

  1. Improper transperancy handling

    when creating an object with a simple transparency, it renders different siting above a white background vs a white object. I've had someone else recreate to verify it's not just my install. See attached screen shot.

    AI 25.1 Mac OS 10.15.7

    1 vote

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  2. scrubby zoom disabled after switching in trace view

    1. Windows 10 pro v. 18363.1316 illustrator v 25.1
    2. switching from trace view to normal view : scrubby zoom not working. closing illustrator and re-open it: scrubby zoom works again in normal view

    3.scrubby zoom should be working in normal view and also on trace view....
    4 scrubby zoom don't work in trace view and stops working when I get back to normal view. I need to close and re-open Illustator to get scrubby zoom to work again in normal view.

    it's a small and simple file. no complicated illustration, only a flat design for a label.

    4 votes

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    3 comments  ·  Performance  ·  Admin →
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  3. Paintbrush properties - fill option not working

    Can select fill colour however when draw using the paintbrush the fill colour doesn't work - automatically goes back to red stripe option but the line colour is there.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  4. GPU Problem after upgrade to 25.1

    After upgrading to 25.1 GPU previewing is erratic. After a while working on a document GPU previewing is not available (after restart Illustrator it is). Then also problems with text selection occur, text is not marked as selected and text cursor is not visible. Seems like a problem with out of video memory? Using a maxed out MacMini with 64GB RAM and a Blackmagic eGPU. MacOS is 11.1
    For now reverting Illustrator 25.0 removes all problems.

    3 votes

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    0 comments  ·  Performance  ·  Admin →
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  5. Font activation via FontxplorerX not working after update to 25.1

    After upgrading to 25.1 font activation via FontexplorerX plugin doesn't work anymore. I have to activate them manually.
    MacOS BigSur 11.1

    1 vote

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  6. 陰影自動轉為圖片

    效果-風格化-製作陰影,
    或 效果-模糊-高斯模糊

    存檔後再開啟檔案會自動編成擴充外觀的樣子。
    陰影會變成圖片無法修改效果

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  7. ズームイン

    Windowsデスクトップillustrator2021 Ver25.1
    ズームイン(control++)、ズームアウト(control+-)が出来ない。

    1 vote

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  8. Live Paint Dead

    Wow, I haven't seen AI get this slow and bad at basic vector work in years! (Just might be way too bloated.) Had to delete latest version 25.1 and go backwards just to get my day job done on time.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  9. No tools on illustrator 2021

    Im on the last version of illustrator (on the date of 2021-01-20 at 9:47 am EST) and when i launch illustrator and create a project, there is no tools at all, when i change a settings in the window tab, nothing change

    1 vote

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  10. Illustrator cc 2018 not opening any files

    Currently experiencing an error when trying to open working files or creating new artboard on adobe illustrator cc2018

    1 vote

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  11. 1 vote

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  12. GPU-Support fällt reproduzierbar aus

    Die GPU-Unterstützung funktioniert zunächst bei neu angelegten Dateien wie erwartet. Sobald ich das Lineal einblende oder eine Zeichenfläche verändere oder hinzufüge, fällt die GPU-Unterstützung aus und das Programm wird extrem 'laggy'. Man kann das GPU-Rendering nicht wieder aktivieren, bis man Ai neu startet. Bestehende Ai-Dateien, die eingeblendete Lineale haben oder Hilfslinien enthalten, funktionieren ebenfalls nur mit CPU-Rendering. Entfernt man hier alle Hilfslinien und blendet die Lineale aus, speichert die Datei, beendet Ai und öffnet die Datei anschließend wieder, bringt das die GPU-Unterstützung zurück. Bis man aben wieder an Lineale oder die Zeichenflächen geht – kurzes weißes Flackern, GPU-Unterstützung ist weg.…

    2 votes

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  13. Transparency mask not refreshing

    I'm not sure if this is a GPU rendering issue or not. When selecting a group of objects and going into transparency mask mode to add a rectangle with black to white gradient, the effect is now not visible until I exit mask mode, which is very frustrating because I then have to keep switching over to see the effect.

    5 votes

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  14. Right Menu Bar Not appearing

    Hello Adobe Crew! This is Eva.

    I am here to report that the right menu bar is not appearing. I don't know what the bar is actually called so please excuse any misnaming. I wasn't drawing in fullscreen, and the fact that the right menu bar was in the way kinda annoyed me. So I clicked the 'X' button to put it away. I was done drawing, so I put my laptop away. Next day I want to draw, I open Illustrator, open a new canvas, and the right menu bar doesn't appear. I have tried to restart Illustrator many…

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  15. Type on a Path Options window Alt+P Preview hotkey

    Alt+P doesn’t toggle Preview checkmark in Type on a Path Options dialogue window

    12 votes

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  16. Mascara de gradiente não funciona

    Edição da mascara com gradiente não funciona

    1 vote

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  17. guide

    Ho un problema fastidioso. Quando trascino un guida, sparisce e non la vedo mentre la trasporto. Riappare solamente quando rilascio il tasto del muse.
    Sapete aiutarmi?

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  18. Preview Icon not Showing on MacOS

    macOS Big Sur 11.1
    Illustrator (2021) - 25.1

    Steps and Expectations
    1) Save work as most recent version of native AI file with PDF Compatibility On.
    2) Expected file would have a preview icon of artwork found on desktop.
    Icon Preview is on (always) for all folders and root users.
    3) File saved with standard Ai icon, and no icon preview.

    Sample image shows Ai file and what Ai icon should look like as per the JPEG file.

    1 vote

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  19. DXF files not coming in to scale

    Catalina
    New Illustrator update 25.1 — DXF scaling is off, not correct.
    Original size nor does it work using 100% scaling import.
    Previous version no problem... DXF files come in to scale "original size"

    12 votes

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    We have fixed the issue in AI version 25.2. Would request you to let us know in case you still run out into this issue.

    Thanks,
    -Ravi Gupta
    Illustrator Team

  20. 14 votes

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    7 comments  ·  Other...  ·  Admin →
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