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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8071 results found

  1. Issue with Adobe Libraries color swatches not the same in each file for Illustrator/InDesign

    There is an issue with Adobe Libraries color swatches when added to illustrator or Indesign files are not the same in each file for Illustrator/InDesign.
    I made a master Brand color palette for the Marketing team to use for all.
    The issue is that when I add the a color swatch from the Master Color Swatch Library it changes the RGB numbers in the local illustrator or InDesign file.
    Other team members have experienced the same issue.
    The goal is to create one brand color swatch library that multiple departments and teams within each department can use. The design team…

    1 vote

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  2. Placed strokes don't save scale once embeded

    If you place an AI file with strokes, scale the placement and then embed the link the strokes go back to their original size before the scale. The strokes view the correct size until you embed it.

    Scale strokes & effect is checked in the scale window and in the prefs. Any other setting/pref that can fix that? or is this just a bug?

    AI Version 24.1.1

    2 votes

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  3. illustrator beta 25.3.0 password protected pdfs

    I cannot open nor save password protected pdf files.
    Macbook air M1, Big Sur 11.3.1

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  4. Tooltips in Recolor Artwork Panel are Backwards

    It seems to me that the tooltips in the Recolor Artwork panel are backwards.

    The left button's tooltip tells me that that button controls Saturation and Hue, but once selected, the slider's tooltip tells me that it adjusts Brightness, which it actually does.

    The right button's tooltip tells me that that button controls Brightness and Hue, but once selected, the slider's tooltip tells me that it adjusts Saturation, which it actually does.

    If I am misunderstanding something, then the tooltips are at the very least extremely confusing.

    I'm using Illustrator 25.2.1 on macOS 10.14.6.

    1 vote

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    I am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  5. Simplify Curve not able to remove anchor points on straight lines

    Ik think the algorithm needs a rework, since it is not able not detect all anchor points on straight lines.

    See screenschots.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  6. "Neu Färben" erscheint nicht in dem "Eigenschaften Menu"

    Windows 10

    Man nimmt ein Objekt und schneidet aus diesem Objekt ein anderes Objekt. Wenn dieser Ergebnis ausgewählt wird erscheint "Neu Färben nicht". Aber wenn ich ein einfaches Objekt nehme(Kreis, Dreieck, Rechteck). Dann erscheint "Neu Färben" in den Eigenschaften Menü. Ich denke "Neu Färben" muss immer erscheinen und es ist egal welche Objekte ausgewählt werden.

    Sie haben viele Werkzeugen, aber die alle halbwegs funktionieren. Und darüber ärgere mich immer wieder :(

    2 votes

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  7. 勝手にファイルが保存されてしまう

    Adobe Illustrator 2020の一部のaiデータで保存する前にファイルと閉じようとすると、勝手に保存されてしまいます。環境設定の自動保存はすべてチェックを入れて外して適用したのですが変わりません。
    ファイルはクラウドドキュメントではなく、NASに配置しているファイルです。

    しかも発生するときは何度か再起動すると発生しなくなりますので、バグではないかと考えています。

    1 vote

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  8. Viewing Multi Page Layouts Switches to Full View/Page View

    Viewing Multi Page Layouts, Single Page Views, will Switch to Full Layout at end of row. Misses the 1st page of next row. using the navigation arrows bottom left of window.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. Selection Lag / Delay v.25.2.3 Windows 10

    I have been experiencing delays with Illustrator for some time now. It will lag for a second or so when selecting objects / text. A popup will flash in the top left hand corner of the screen, but it is too brief to identify what the popup is. I have tried screen recording but it's too brief even for that. Last month I did a clean install to see if that solved the problem and it did - but it's gradually come back. Constantly having to restart the system to bring performance back to normal. I find that the AI…

    3 votes

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    2 comments  ·  Performance  ·  Admin →
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  10. Guide sensibili, pannello laterale, chiusura dei singoli file

    Sistema Operativo: MacOS Mojave Versione 10.14.6
    Versione Adobe Illustrator: 25.2.3

    Le guide sensibili non funzionano nonostante siano abilitate nelle impostazioni, non si riesce ad allineare gli oggetti, o ad agganciare due punti, senza l'utilizzo obbligatorio delle normali guide.

    Il pannello laterale ridotto molte volte non permette di aprire le singole finestre e costringe ad espandere il pannello o a riavviare il programma più e più volte.

    Se si aprono più file contemporaneamente e se ne vuole chiudere uno solo li chiude comunque tutti indifferentemente causando non pochi problemi.

    1 vote

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  11. Probleme bei GPU-Ansicht

    1. Illustrator 25.2.1 / macOS mojave 10.14.6

    2.
    Ansichtsprobleme, wenn alle Punkte in der sichtbaren Zeichenfläche angewählt werden (Direktauswahl-Werzeug)

    3.
    Erwartet: Ansicht mit allen ausgewählten Anker-Punkten

    4.
    Ergebnisse:
    - Ansicht entweder nur komplett schwarz
    - oder bunt übereinander liegende Linien

    Screenshots anbei:
    - Ansicht entweder nur komplett schwarz
    - oder bunt übereinander
    Plus Pfadansicht, wie das Objekt normal aussieht

    2 votes

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  12. Copy/Paste from AI to PS or ID scales object to 1/10

    My typical design process involves creating an AI document with multiple artboards, sometimes dozens, so that I can experiment with several options and iterations on those options. With the latest versions of CC, copying a vector object and pasting into either PS or ID ends up scaling that object down to a tenth the size of the original. I've recently been made aware that AI might create a larger pasteboard to accommodate the number of artboards, but I'm unsure why that would have an affect on the scale of a vector object. I keep all my raster and resolution settings…

    1 vote

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  13. Last version super slow and partly broken

    First of all, Illustrator needs almost 1-2 to start since the latest update. Before it was, like Photoshop, just a matter of some seconds.
    When started, everything feels sluggish, changing the font for a text field is not possible anymore and I don't know how many more problems. The whole UI makes a somewhat broken impression, the cursor in textfields doesn't show and a whole lot more and is very unresponsive, takes seconds to react.

    This is with a high-end setup with 64GB of RAM (of which 32GB are free when showing this behaviour, so it's not RAM shortage causing…

    1 vote

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  14. Element appears in Illustrator

    MacOS Mojave - versão 10.14.6
    Illustrator 2021 - 25.2.3
    We received a customer’s file in PDF. We always work the file in Illustrator.
    In this case, when we opened the file, no error message appears that the file had been modified outside Illustrator. We proceed with the job. Problem - one element that doesn’t exist in ACROBAT, appears in Illustrator. I believe this is a bug, because usually the message is shown.
    This problem gave us a big complaint by the customer because that element is forbidden in the Portuguese market.

    1 vote

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  15. Add Anchor Point shortcut doesn't work

    Pen tool. When I want to use the option 'add anchor point' with the shortcut "+" (the default one), it opens the bucket instead.

    I check the shortcut options and it is correct (+ for add anchor point, not bucket's).

    Release 25.2.1 64 bit / Windows 10 build 19041.508. Spanish version.

    1 vote

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  16. Image in Clipping mask as well as everything on its layer disappears constantly

    Image in Clipping mask as well as everything on its layer disappears constantly. The image isn't displaced but when I double click where it is it shows itself in Isolation mode. Its terribly annoying.It shows as an outline but doesn't show up at all otherwise.

    2 votes

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  17. Can't active the font Rubik

    I cannot activate the fonts I have used on my Intel Mac. Now I have the M1 Macbook Air and all the fonts I have previously used cannot be activated again.

    1 vote

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  18. Cant "save as"

    I cant "Save as" in illustrator. I have to save a copy

    2 votes

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  19. Selection Highlight stops working

    After working on a file for several minutes or hours ... the selection highlight feature stops working. The active selection is not highlighted. Sometimes, if I move it around, is starts to work. Other times, it does not work even if I move it around. It gets annoying when I'm trying to work fast and I do not know what I have selected to apply a modification.

    Seems to go away when I restart AI, but it is not practical be restarting AI every-time I open a new file to work on or copy from.

    AI 25.2.1, MacBook Pro 16",…

    1 vote

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  20. Keyboard Zoom Controls

    Keyboard zoom controls not working on latest beta for M1

    1 vote

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