7719 results found

1. artboards 1600% - 1700% zoom display error

   Dear Adobe, this an annoying feature or bug, which is always pursue me.

   When I select an artboard with double click, which contains an icon (64x64px), always give me a visual error.

   First time automatic switch to 1700% zoom, and mess up the pixels, looks like slips over the grid, arround 0.5 px.

   If I click on it one more, or zoom in and out, the pixels are jump to the right place.

   This is all time made me crazy because all of my icon need to be pixelperfect, always when I try to rename an icon, go to this zoom level and the pixels shown bad, and I need to check is.. .there thousands of icon in my work and, this erro stole my work time... If I say anything about this error to my boss, they will not pay the next year license for this program, is it interesting to you, or not?

   Should you fix this problem???
   I tried to communicate this problem more time, but no answer?

   Dear Adobe, this an annoying feature or bug, which is always pursue me.

   When I select an artboard with double click, which contains an icon (64x64px), always give me a visual error.

   First time automatic switch to 1700% zoom, and mess up the pixels, looks like slips over the grid, arround 0.5 px.

   If I click on it one more, or zoom in and out, the pixels are jump to the right place.

   This is all time made me crazy because all of my icon need to be pixelperfect, always when I try to rename an icon, go to this… more

   •  

   •  

   •  

   •  

   •  

   •  

   •  

   •  

   •  

   •  

   •  

   •  

   •  

   •  

   •  

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

2. Area-Type error when spaning over multiple pages

   Using a W10 pro with the last version of Adobe CC Illustrator.

   Steps:

   I have a small brochure that has some articles. I use area-type and there are some artciles that span over multiple pages. I format my text: font Myriad Regular 12pt, with fist-line indent 14pt and text alignement justify with last lign aligned left.
   In the case that the sentence splits at the end of the page, and continues on the next page, the rest of the sentence is shown with first-line indent (and it shouldn't). When selecting the text, the selection it shows you that there is no first-line indent. This way making very difficult to make changes to the text, because you are never shure what you select.

   Expected result:
   - the text must be without the first-line indent on the new page, because it is the continuation of a sentence...not a new sentece.

   Actual result:
   - text hanging with first-line ident without any reason, on the new page;
   - selecting the text until new pararaph break, is very dificult, because the text that you see is not what you select.

   Thank you

   Using a W10 pro with the last version of Adobe CC Illustrator.

   Steps:

   I have a small brochure that has some articles. I use area-type and there are some artciles that span over multiple pages. I format my text: font Myriad Regular 12pt, with fist-line indent 14pt and text alignement justify with last lign aligned left.
   In the case that the sentence splits at the end of the page, and continues on the next page, the rest of the sentence is shown with first-line indent (and it shouldn't). When selecting the text, the selection it shows you that there is… more

   • 

   • 

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

3. Illustrator 2021 25.1 not opening files

   macOS Big Sur 11.1, Illustrator 25.1

   Double-clicking .ai files in finder launch Illustrator but the actual files do not open. If I drag the files to the Illustrator dock icon(after Illustrator is open) it will open one of the files (trying to open 8 files), then try thru open in File menu and select all 8 files, open a few of them.

   This did not happen until this last update.

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Launch  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

4. Applescript commands error on Ai v25.1.

   Applescript: Execute Menu Command & select all on active artboard (the only ones I documented) Fail on Ai v25.1 (MacOS Catalina).

   Seems certain AS commands have broke with the newest update.

   Multiple AS errors occurred on two Macs, both were fixed by downgrading to v25.01.

   Thanks.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

5. Hot Door CADtools 12 plug-in not working for Illustrator 25.1

   Hot Door CADtools 12 plug-in stopped working for the 25.1 update. The .aip file is in the illustrator plug-in folder, but all the toolbars have disappeared from illustrator and I can't figure out where they went or how to fix the issue...

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other...  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. Problem with dragging assets out of CC library

   I have noticed that when I press opt + drag assets out of the library it will occasionally make all the objects of the assets scattered and misplaced. This also happens to most of my colleagues so I believe it might not be ai version issue.

   My operating system is MacOS Catalina and my illustrator version is Illustrator 2021 25.0

   •  

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Cloud, Libraries  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

7. Verification

   I just paid for, and downloaded a new illustrator app three days ago and it's already not working, when I opened the app this morning it asked to verify me, so I added my email, password , it asked for phone number, verified that , no problem. Yet, once it was all done , a blank window with a loading symbol kept popping up every 4 seconds or so for hours, when I try to close the windows my entire app shuts down, I tried everything there is.. but I can't even uninstall the app. I'm really helpless here and I have deadlines to meet. Would really appreciate some explanation and help . Thank you.

   I just paid for, and downloaded a new illustrator app three days ago and it's already not working, when I opened the app this morning it asked to verify me, so I added my email, password , it asked for phone number, verified that , no problem. Yet, once it was all done , a blank window with a loading symbol kept popping up every 4 seconds or so for hours, when I try to close the windows my entire app shuts down, I tried everything there is.. but I can't even uninstall the app. I'm really helpless here and… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Launch  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

8. Pipette

   Pipette is missing since last update.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

9. Cannot open any .ai file

   Windows 10 64-bit (latest update) and Illustrator v 25.1
   Opening a file from Explorer and with [File] > [Open...], yet the Illustrator application does not react. I also cannot open files that are stored in the cloud. There is no error, the app is just not responding, yet not crashing.

   Update: The issue is not with the files that I'm trying to open. They aren't corrupt or anything. I cannot even create a new project file. Templates wont load either. The hands-on tutorial do not start, too.

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

10. Artboard copying with hotkey [ bug ]

    macOS Catalina 10.15.7
    Illustrator 25.0.1

    • Select current artboard, option drag to copy
    • Artboard moves instead of creating a copy
    • When trying to undo, artboard returns to previous location while artwork remains in new location
    • Required to press undo 5-10 times as artwork slowly inches its way back to the original artboard
    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

11. Illustrator won't preview changes in the transparency mask until I move the art.

    I just set up a new computer this morning and this is a new problem I have not dealt with before. Any edit I make to the transparency mask in an artwork does not preview until I move the artwork. Moving the view, zooming in and out etc doesn't udpate the preview, only moving the artwork. I tried turning off my GPU performance to see if that was causing some issue but it didn't change anything.

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

12. Make Free Transform Tool (E) duplicate objects with Alt held

    Windows 10 64bit... every version.
    AI version... 22, 23, 24, 25...

    Actual behavior: having the Free Transform Tool (E) on the screen disables the function of the 'Alt' key (duplicate) when holding and dragging artwork.

    Expected behavior: the Alt key function should duplicate artwork art as usual.

    It's one of those silent but infuriating bugs that has been around through all the versions for years now.

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

13. Illustrator CC crashes every time i open a file and try to update links. Doesnt crash if i select IGNORE and then update the links from the

    Illustrator CC crashes every time i open a file and try to update links. Doesnt crash if i select IGNORE and then update the links from the links panel

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Launch  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

14. VBScript Internal Script Execution Error in version 25.1

    Running VBScripts from File > Other Scripts is not currently functional in the latest update- however the very same scripts work fine if the scripts are opened manually (and worked as expected from 'Other Scripts' in the previous version).

    Please fix!

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

15. Illustrator crushes

    I am using Macbook Air M1, illustrator crashes and freezes very frequent. I have to force shut down my Macbook Air, but this doesn't fixed the problem that I am facing, freezes can up to at least 10minutes.

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

16. Crashes on Unlock All

    Running Big Sur on an M1 Mac. Just upgraded to Illustrator 25.1, which crashes when using Unlock All.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

17. Opacity mask editing mode is broken, changes made are not visible unless Clip / Invert option is selected

    I am experiencing a very new issue with Illustrator: when I draw something upon an opacity mask, the effect is not shown in real time.

    Never happened something similar before.

    I'm trying different settings with CPU preview, and also the relevant flag in the preferences (Draw and modify in real time, under "Performance" tab, hte last line) but does not seem to affect.

    This has been happening since the latest update.

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    97 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    84 comments  ·  Other...  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Completed (Comments Open)  ·  Adminrohitja (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

18. ritardo

    In Illustrator quando trascino con il mouse gli oggetti, se non aspetto un secondo dopo aver lasciato la pressione del mouse, l'oggetto si sposta come per inerzia dietro il successivo movimento del mouse poco quanto basta per non accorgersene e perdere allineamenti vari....

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

19. Plugins Disappeared

    after updating to version 25.1
    the plugins in the "plugins folder"
    don't Load up
    when downgrade back to version 25.0.1
    Its work fine

    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

20. Adobe AI CC Fonts error question

    We recently encountered a "severe error" regarding FONT problem in Illustrator CC.

    There are TWO symptoms all regarding using MonoType Chinese Fonts(OpenType Embeddable Fonts) :

    1. Fonts size automatically decreased once we change the style, e.g. Regular > Bold.
    2. Fonts inside the "Cloud Assets" will automatically decrease its size randomly once we "Embedded" the assets.

    This error occurs probably after the update of AI CC 2021.25.105 (or maybe 1 or 2 versions prior not assure)

    Please investigate and revert us the solutions.

    Many thanks.

    (Attached are the screenshots of the errors)

    • 

    • 

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close