Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8071 results found
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Compound path using expanded fonts (certain fonts) not working correctly.
Compound path using expanded fonts (certain fonts) not working correctly.
Illustrator 25.2.1
MacOS 11.2.31 vote -
use 2021 version open 2020 version file, the same image will be crash in 2021 version
Our designers have 2020 and 2021 version illustration, but when we open the same file, the image will be crash when using 2021 version.
Please help us to solve this issue! T_T
Many thanks!1 vote -
Font previews in Character panel are very small when two monitors are used
Font previews in Character panel are very small on my second monitor (hires Dell 24 inch), see screenshot in enclosed file.
1 vote -
Illustrator keeps freezing after about 30 minutes work
Intel Core i3, Windows 10.
It keeps freezing or crashing when i go from one tab to another within the program. This problem is happening every 30 minutes of work and making it impossible to use the program and I'm losing work that I'm currently using.
I have to close the program down and start it up again. Once I change tabs I get the dark grey background and I cant go any further.
I have uninstalled and reinstalled Illustrator and I am having the same issues.
1 vote -
Stop rasterizing the gradient on an object when expanding its appearance
When you expand the appearance of an object with a gradient, the gradient is rasterized, which I believe, defeats the purpose of using it considering the results. The resulting image has a lot of erroneous White specs. If there is a stroke aligned to the center, it creates two layers with the same gradient, which means you have to unite them with pathfinder. A layer that's shaped the same as the rasterized object with the gradient is the color gray.
The workaround is to apply a solid color, then expand, then reapply the gradient, but it took me some time…
3 votes -
Adobe Color panel not working - cut off
The Adobe colour theme panel does not work - it is persistently cut off to the right hand side, the panel can not be dragged to the right and fully opened up. It is unusable. It does not behave correctly when docked with another panel either.
Serious bug that has been around for ages, well over a year and not fixed.
Current version of illustrator on fully up to date windows 10 machine 64 bit.
Preferences have been cleared/re-set, as has cache. I've also reinstalled illustrator and get same behavior. I've also tried with general Ui font size setting, nothing…
1 vote -
Shift Alt resize of circle gets stuck
When resizing an existing circle using Shift-Alt, the circle should fix at the dimension when the mouse is released, but very often it continues to resize after releasing the mouse and sometimes it is difficult to get it to stop it doing this and finish the circle. This does not seem to happen when creating a new circle, only when resizing an existing one. Windows 10 Illustrator 25.2.2 64-bit
1 vote -
Set the leading with arrows occasionally strip fractional widths
When using the arrows to adjust the leading on type with fractional leading (e.g. 29.95) the period is stripped out and a new leading is the same numeral amount just without the period (e.g. 2995)
1 vote -
Embedded Bitmap .Tif Files slowing down performance
MacOS Big Sur 11.2
iMac Pro (2017)
Processor: 3 GHz 10-Core Intel Xeon W
Memory: 64GB
Graphics: Radeon Pro Vega 63 16 GB
Adobe Illustrator: V 25.2.1Embedded bitmap tif files have suddenly starting causing hindered performance. While still "linked", the bitmaps seems fine. But after embedding those linked files, they cause considerable "beach-balling" while attempting to transform them in any way, toggling their visibility on/off, or zooming in/out. All vector layers remain unaffected when the embedded bitmap layers are hidden. This is occurring on both newly created files, and older .ai files that previously had no issues. These embedded…
2 votes -
Illustrator2021 V25.2.1 always not responding when working
There is always loading icon and not responding happened while I working it happened after every command.
1 vote -
Illustrator RulerUnits returns Unknown for 'Feet' and 'Feet and Inches'
Illustrator recently added 'Feet' and 'Feet and Inches' to the available ruler units; however, when a user selects one of these units, the scripting side returns 'RulerUnits.Unknown' for 'activeDocument.RulerUnits'.
For scripting, the corresponding 'RulerUnits.*' value should be added so that developers can respond to the selected units.
14 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Illustrator impossible d'enregistrer des fichiers sur un NAS Synology
Bonjour,
Depuis quelques temps, je ne peux pas enregistrer mes fichiers .ai sans qu'Illustrator ne créé de fichiers .tmp ou .ai en les renommant "Acr...."
Je ne peux pas toujours enregistrer les modifications effectuées dans mes fichiers. Apparemment c'est encore pire si j'utilise un script d'action.
En local aucun problème. Que faire s'il vous plaît ?
Mac Os Big Sur 11.1
NAS Synology
Illustrator 25.2.2 2021-
Capture d’écran 2021-04-21 à 09.40.47.png 352 KB -
Capture d’écran 2021-04-12 à 10.56.30.png 201 KB -
Capture d’écran 2021-04-20 à 16.22.47.png 257 KB -
Capture d’écran 2021-04-22 à 11.24.20.png 99 KB -
Capture d’écran 2021-04-20 à 08.58.38.png 113 KB -
Capture d’écran 2021-04-15 à 08.12.55.png 159 KB
1 vote -
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Some shortcuts stopped working
Some of the Ctrl + symbol shortcuts are not working suddenly
1 voteDo you still have the issue? Can you please tell more about the problem?
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Layers don't dim
I set a layer to Dim, and nothing changes.
2 votes -
Isolation Mode Will not work if live text is in a group
If a group contains live editable text (ie-non outlined text) I cannot enter isolation mode unless that text is deselected.
1 vote -
Can't load DxfDwgFileFormat.aip
CC v25.2. I can't install DxfDwgFileFormat.aip on bootup
12 votes -
AI crashes when zooming on IPad Pro 12- April 2021
AI was working fine on my iPad Pro, but it’s been crashing almost every time I pinch zoom the past two days. I have no imported fonts in the file I’m working on. The only difference from previous files I’ve worked in with no issue is: I’ve used the mirror function in several layers. Could those be responsible?
Currently, I’m unable to accomplish the most basic tasks because the app either crashes when I zoom, or the image freezes in place without updating any of the commands or strokes I put in.
How do I fix this? I need to…
1 vote -
anchor point inaccuracy
latest version of illustrator is not fit for purpose when it is doing things like this.
macOS 10.15.72 votes -
Angezeigte Höhe eines Kreises und Position ist falsch.
Windows Illustrator Version 25.2.1 64bit
Zum radialen Anordnen von Zahlen benutze ich immer einen runden Aussenkreis.
Wie folgt gehe ich dabei vor:
- Arbeitkreis Zeichnen XY auf 0, Ø40mm
- zu positionierende Zahl anwählen > und positionieren : X 0 Y 13mm
- Kreis und Zahl anwählen drehen um 18°
- nächste Zahl anwählen > und positionieren : X 0 Y 13mm
- Kreis und Zahl anwählen drehen um 18°
- und so weiter
jedoch musste ich jetzt feststellen, dass sich die angezeigte Höhe des Kreises in der Werkzeugleiste der Höhe der sich im Kreis befindenden Zahlen anpasst und auch die Y Position dadurch ändert. Obwohl…
1 vote -
Update 25.2.2 closes all the tabs instead of one tab at a time
Just after downloading the latest update, instead of closing one tab/page at a time, Illustrator started to automatically close every single opened page. It's happening with both Command + W and via the close button at the top of the page.
Please advise.
Joanna
12 votesI am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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