Skip to content

Illustrator (Desktop) Bugs

← Adobe Illustrator

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

7719 results found

  1. "Save" action aborted by a subsequent "Save as" action

    I'm using Version 25.0 on a Mac with Catalina OS (10.15.7). In all past versions of Illustrator, once you had initiated a "Save", nothing could interrupt that. Now, saves are both slower and interruptible. If I try to "Save" my .AI file, then do my "Save as low-res PDF" action to export a version for clients, the "Save as low-res PDF" action will cancel the "Save" if it's not yet complete. And there is no indication that this has happened. This means my AI file will revert to the old version without my knowledge, while the low-res PDF will be…

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. When I open illustrator, the program stalls and I am unable to select anything. I've tried uninstalling and reinstalling...no dice.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Auto save recovery data not opening up files after relaunch

    Hi, the auto save recovery is not working in Illustrator 25.0.1 even when checked. My recovered files aren't opening when I open Illustrator after a crash. I'm running Mac Big Sur 11.1

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Illustrator v25.1 - Not saving

    AI v25.1 on Win10 Pro (BOTH programs have had the most recent updates).
    Whether opening a previous file or creating a new one, not being able to save said file(s) as .AI in any version.
    Consistently get the error "This file cannot be found" (see attached).
    Again, see attached.

    Anyone else having the same?
    Any suggestions?
    Thanks, BGunn

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Fichier > Nouveau document ne fonctionne pas

    Quand je clique sur Fichier > Nouveau document, Illustrator ne réponds pas. Je suis obligée de cliquer sur Echap pour pourvoir continuer de travailler.
    Même problème sur le panneau d'accueil d'Illustrator, quand je clique sur Fichier > Nouveau, il se bloque.
    Je suis sur la version 25.1 d'Illustrator / Windows 10 Professionnel
    J'ai désinstallé et réinstallé le logiciel, le problème persiste.
    Merci de votre réponse.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Error The session key is invalid or outdated

    I get this error when saving a file in Illustrator CC 2017 (21/1/0).

    Mac OS 10.12.6

    Click on OK and it goes away.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Mistake in online help page

    Hi on page https://helpx.adobe.com/illustrator/using/cutting-dividing-objects.html under Trim objects using Pathfinder effects are swapped icons for pictures marked C and D. See attached picture.

    Thanks

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Learning and Help  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Unresposivness (again)

    I reported on this issue back in 2018 and for the past year or so, with the updates the issue has been solved (the response back then was that is was not a generic issue).

    Now with the latest update this came back again.
    After some time of using illustrator all the menus go blank when opening and everything stops displaying correctly especially throughout the interface and sequentially stops working all together. The good news is I can save even though I can't see if I do and after restarting the program everything works again, until it happens again.

    I…

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Esko Dynamic Barcodes plug-in crashing Illustrator

    Hi

    We use the Esko Dynamic Barcode plug-in for creating barcodes, but I've just moved over to a new M1 chip MacMini, and ever since if I try to use the plug-in in Illustrator (25.1) it crashes. Sometimes as I apply the settings, or sometimes as I just enter them.

    Has anyone else who uses this found the same issue? Esko say they're developing a Universal version of the plug-in, but it will also depend on Adobe updating releasing the native M1 Illustrator.

    Just wondered if there was a quick fix in the meantime for me to continue using it?

    …

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. illustrator very slow

    I can't use illustrator on Mac, it's too slow it doesn't make me move object...

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Radial Repeat Shift angle constraint

    When resizing a radial repeat object, holding Shift does nothing.
    It is expected to constraint the rotation angle to 45°, but it does not.

    Holding Alt is expected to create copies, I guess, as well.

    20 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    7 comments  ·  Repeats  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. Unable to save in same folder or same name

    Unable to just save in the same folder y pressing ctrl + s. I have to save in a different folder or save with a different name. Unbearable.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. View Using GPU Gets Greyed Out Permanently with Outline Mode

    Hello, with fresh preferences, 'View using GPU' and scrubby zoom are enabled in Illustrator. if I turn on Outline Mode, Illustrator loses connection with my GPU. The 'View using GPU' option becomes greyed out and never restores. In order to get it back I have to delete my preferences. Here is my system info:

    Illustrator 25.1
    OS: Windows 10
    GPU: 2 x NVIDIA Titan Black
    RAM: 64 GB Memory
    GPU Driver: Driver 460.89
    Display: ASUS PQ321Q 4K

    100 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  151 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Eyedropper tool disappears - Illustrator 25.1 on Windows 10

    So after updating and opening Illustrator for the first time, the eyedropper tool is there, but after closing Illustrator and opening it back up, the tool is gone. I've rolled back Illustrator, re-updated it, reset the preferences and it still happens.

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Problema con trasparenze ed altri problemi in AI 25.1 (Aggiornamento del 8/01/2021)

    In seguito all'ultimo aggiornamento (Illustrator 25.1 dell'8/01/2021) riporto i seguenti bug e malfunzionamenti:
    1) I poligoni vettoriali quando vengono messi in trasparenza non hanno il bordo bello pulito ma presentano una linea tutta frastagliata! (allego immagine)
    2) Ad ogni avvio dell'iMac nel cestino compare una cartella "Recovery Files" con cartelle "AIRobin" anche se AI non è andato in crash e non ha avuto arresti anomali di alcun tipo.

    Qualcuno sa aiutarmi e indicarmi soluzioni a questi problemi?
    Grazie

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. Font agent 9.6.1

    OS 10.13.6 High Sierra [don't want to upgrade OS yet]
    Illustrator 24.3
    Every time I open a file I get an error messgae saying that my 2015 plug ins need upgrading. Click to upgrade. I don't have 2015 plug ins. Suggestion from font agent is to upgrade Illustrator, can't do that as I don't want to upgrade OS.
    Solution dismiss error message every time, really tedious.
    What else can I do?

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Launch  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Faillure when opening a Autocad Drawing wiht Text atrtributes

    When openinig a Autocad drawing whit textattributes it seems that this procudure also creates en second empty attribute layer whitch is not selectable
    but it still influencis de allign command in a not yet understandeble way

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. Quick keys did not import to Beta

    When opening Beta my preferences had to be exported from regular Illustrator and imported to Beta. No big deal there... workspaces imported but quick keys did not.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. alt + Scroll wheel doesn't always zoom

    When holding down alt and scrolling in it takes multiple attempts to get Illustrator to respond.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. Hyphenation settings are not copied from document to document

    Make that work...

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
1 2 … 161 163 165 … 385 386
  • Don't see your idea?

Illustrator (Desktop) Bugs

Categories

Feedback and Knowledge Base

(thinking…)