Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8209 results found
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Illustrator 25.1 (64 bits) doesn't open some files on previous versions
When I try to open some files created a year ago, Illustrator show me an error window which explains that the program have tried to recover the file but partially. When I click open, only an artboard appears and nothing else.
After that, I close the project and a pop up window ask to rate the recovery functionality. For now it is dreadful. Hope You can fix it soon
Thank you very much
1 voteThe team would need to study the files to detect a problem. Please send these to sharewithai@adobe.com
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Opening a v25 .ai file with illustrator v25.1 causing text issues
I received an illustrator file from a client that was v25. I already had all the necessary fonts used in the project. I opened it with the latest version (25.1) and the text on almost every artboard was altered in some way. Often all the text in a text box was gone except for a few characters. After downloading AI 2020 I was able to open the project file with the text in tact.
1 vote -
Get this resizing issue resolved ASAP please
I have installed the new AI product via cloud services....I can't resize any documents at all.
Please raise this very high as I'm sure it's effecting many cloud based users.
Notification woud be great.
Regards,
Alistair1 vote -
Files not opening
Files previously created in Illustrator 2021 are not opening with the recent updates.
1 vote -
Projecting Cap for zero length path dissapears
A convenient way to create dots is to make a zero length path and give it a capped stroke. With Round Caps, this still works, but with Projecting Caps it doesn't.
(More: in early versions of Ai, this trick even worked with single vertices! - Bring that back please! Its a real data saver whenn working with lots of dots)2 votes -
no puedo hacer que funcione mi Roland Cutstudio
no puedo elegir el modelo del Roland que es GX24
1 vote -
Hello Adobe Team,
Hello Adobe Team,
We are using Adobe Illustrator 25.1 Version,
science we updated the 25.1 we are facing Hanging (Software Stop) Issue,and we are facing Performance Issue
Kindly Suggest Us.
1 vote -
disappearing text while converting!
why does the text disappear when i do convert? please help.
it causes a lot of trouble, when it goes for a print1 vote -
macOS system typeface error, SERIOUS bug
I'm on a 2020 M1 Mac Mini running macOS 11.1 (Big Sur). Every time I open Illustrator, the system typeface on my OS changes in certain other apps (like Finder, Safari, Calendar, Notes, Spark, and Things) from the usual San Francisco (Apple) typeface to Helvetica. The change in typeface is making the text in these apps off-center, resulting in a weird bootleg-like look. I can temporarily resolve the issue by deleting
/Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist
and restarting, but the issue occurs again almost instantaneously when I open Illustrator. I understand that these apps aren't designed for the M1 chip yet, but please at…
1 vote -
Recolor artwork screen size
I can't access the Advanced options as the screen does not fit the max window size
1 vote -
Illustrator Causes Crash of iMac
System information is as follows:
System: iMac (Retina 5K, 27-inch, 2020)
OS: macOS Catalina 10.15.7
Processor: 3.6GHz 10-Core Intel Core I9
Memory: 64GB 2667 MHz DDR4
Graphics: AMD Radeon Pro 5500XT 8 GBAdobe Illustrator Version: 25.1 (latest update)
Since upgrading my iMac a few months ago, Illustrator is randomly crashing my computer. After using a safe mode start, I believe I have isolated the problem to be associated with my extra monitor. After disconnecting my extra monitor, the crashes have stopped. This is very inconvenient because I can use my extra monitor for all of my other software (Including…
1 vote -
Saved selections change names when copy-pasting into a new document
On Windows 10, using Illustrator 24.0.2.
When I create saved selections in one document, select all, and copy into a new document, I expect the same saved selections to be in the new document.
Instead, the saved selection names get mixed up randomly. So saved selection "Back" now might actually select what I had named "Pocket", etc.
(There is a perhaps related "bug" that when I duplicate an object that was in a saved selection, the new object is also in that saved selection, which is not what I want. But I haven't been able to find enough documentation to…
1 vote -
「不透明マスク」の「マスク編集の結果」がインタラクティブ表示されなくなった
ver25.1アップデート後
1 vote -
When exporting as PDF with password (to edit/copy), insertion point doesn't move to password entry field
[macOS Big Sur 11.1, Illustrator 25.1]
When saving as a protected PDF (require a password to edit/copy), as soon as you click the checkbox to enable that, the text insertion point always used to jump immediately to the field to enter the password. Now, nothing happens. You have to click the box. There are no other options in that area of the Save as window; you click the box to enable a password, and the only other option is to then enter that password. Always before, text insertion in that field activated immediately upon clicking the checkbox. Now, no. That's…
1 vote -
New update v25.1 is extremely buggy
With this new update I get the 'spinning beachball' constantly while trying to zoom in or out of the artboard.
Also - I have multiple objects with clipping masksI'm seeing unprecidented levels of glitches and visual artifacts all over the place that appear/disappear/reappear when zooming in and out. It's nearly unusable in this state!6 votes -
Warped Object moves up artboard when changing Bend or Distortion
- Using Windows 10, latest version, and Adobe Illustrator V 25.1 (but this has occurred in every version of AI I've ever owned)
- After I warp an object, if I change the Bend or Distortion amount in the Top Toolbar the object shifts up the artboard. This happens whether I input an amount and hit enter, or if I just use the arrow keys to increase or decrease an amount. Additionally, if I go into the Object>Envelope Distort>Reset with Warp menu, it shifts up.
- I would expect the object to remain in the same place on the artboard, and change the…
3 votes -
surface dial
surface dial is not adjusting brush size, all other functions work
2 votes -
Recovery Files Missing, Autorecovery enabled
I had auto-recovery on before Illustrator crashed however when I restarted the program I received a prompt that said auto-recovery is now disabled. I tried to manually recover the files from the data recovery folder but there are no files in the folder even though it say the most recent update was when I last opened the missing files.
6 votes -
Random Freezing
I just bought a 16" Macbook Pro (2019) and twice now while using Illustrator, the artboard freezes and I cannot save. All of the menus and tool bars and whatnot highlight like they are responding, but I cannot get anything on the artboard to respond and cannot save anything. Everything else on the mac seems to be working so it is not freezing the whole system. Please help! Do I need to return and get a new mac, or is this a software problem?
1 vote -
Selection of many objects across layers causes Illustrator to stop responding.
Running Windows 10 Pro and Illustrator v 25.1.
Opened existing illustrator file
Unlocked a layer of my design
Attempted to select all items within that layer.
Expected: Items are selected and can be manipulated
Actual: Illustrator stopped responding.I attempted to select the items multiple ways, including the "Click to target..." circle to the right of the layer in the Layers window, using Ctrl+A, and using the Selection Tool.
I cannot provide my file, but I will provide further details:
The top layer that I had unlocked included many groupings nested within it. I was able to reproduce the issue…
2 votes
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