Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7719 results found
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Cant Resize without restarting
When you use the selection tool on any object with the boundary box showing, sometimes you have to restart illustrator to get it so select the corner to resize.
1 vote -
Select > Object > All Text Objects incorrectly selects hidden/locked grouped text
Windows 10
Illustrator 24.2.3 (64-bit)Select > Object > All Text Objects incorrectly selects hidden/locked grouped text.
This causes two issues:
1. hidden/locked groups of text shouldn't be selected at all by this command. (It won't actually select a hidden group of text if the TextFrame(s) inside the group are also explicitly hidden individually).
2. In a case where everything is unhidden/unlocked, this command selects the GROUP of TextFrames, not the TextFrames directly. This command will actually correctly select TextFrames in a group directly if there is another type of object sharing the group, like a pathItem, for some strange…6 votes -
Can't drag and drop an image from a folder on canvas
I can not drag photo from my PC folder to Illustrator. Dragging is done only on the folder page. I can not continue dragging on illustrator. Can anybody help me find the way? Thanks.
1 vote -
Changing a style of an Envelope Distort object (Make with Warp) doesn’t works
Changing style of wrap doesn’t works
1 vote -
2 votes
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Save not working
I am beyond frustrated! fix your freaking save function!!!!!!!!!!
Working at a professional shop where time is a high priority I don't need to spend 5 minutes making changes only to find out in the RIP that the changes didn't work and I have to go back several times over making the same changes again and again!
If I could throw this POS software in the ocean I WOULD
1 vote -
Saving, Opening, & creating files Not Responsive with Unstable Internet Connection
Illustrator saving, creating files, and opening files seems to be tied to an internet connection, and it really fails if the connection isn't strong/stable. And this was only an issue with Illustrator (found with 24.2.3 & 24.2.0) with Photoshop and Indesign continued to function normally.
For two weeks I began experiencing very slow saving, it being "not responsive" for about 10 minutes to save any file. I eventually found it was tied to my internet connection. I recently switched my home network to data from a mobile hotspot which works find but isn't always stable. So the saving issue wasn't…
1 vote -
Scatter Brush doesn't align smoothly to curve
Hi, I'm using Illustrator 24.2.3 on an Imac late 2015.
Scatter Brush seems to have issues with curves. If I create a scatter brush from a single object, the line seems to follow the curve loosely in straight line segments, creating a very jagged effect. I've attached images to hopefully clarify. The thinner "smaller brush element" examples I have included are made from a small circle shape a little less than one pixel in diameter. The "jagged" issue seems to disappear, however, if the curve is large enough (see the 11-inch small-brush-circle below) OR until the stroke weight increases to…
11 votes -
Blinking Cursor absent in Artboard panel
Operating system: Mac OS 10.14.6
Illustrator version: 24.2.3Hi, When typing inside the Artboards panel to name artboards the blinking cursor appears to be missing.
Regards
Gary4 votes -
Info Panel doesn't scale down horizontally on Mac OS. Windows version scales fine. (MacOS 10.15.5)
Tried several 5k iMacs to double check this wasn't a fluke, can't scale the Info Panel down on either one, use to be able to scale it down quite a bit (scaling works fine on the Windows version) only seems to affect the Mac version (since v24.0) doesn't scale as far. See attached image for reference.
1 vote -
Text height is wrong
When you select a specific text height, it is not correct. Say for instance you select 1 inch for text height but in reality the cap height is .68 inches. We work at a sign shop and a lot of jobs require a specific text height. This is misleading when I pick 1 inch for text height and it is no where near 1 inch in height. Can you please make it where the text height corelates to the actual cap height of the text, otherwise this feature is useless.
2 votesLatest Illustrator releases have Font Height Options you can access form Character panel’s menu — they allow you to set font height as a capital / x-height specifically.
The functionality has some minor issues (regarding rounded stems for some fonts, keeping the chosen option between launches), but otherwise it is very good. Please try it!
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Saving Issues on Large Artboards
I am working in the Illustrator 2020 with Windows 10. The issue I have is that when I initially work on a project with an artboard say 300"x300" it works great and seems to save just fine. However after I close out and go to re-open the saved file it comes in at 10% scale. My new artboard is 30"x30". Am I missing something? I feel like the file should remain how you saved it.
1 vote -
Annoying glitch, that blocks UI items and makes me restart application
Windows 10
AI 24.0.1While working in AI, I can randomly encounter annoying glitch, which blocks any UI items and makes me restart application. The main thing is that application continues working - you can choose tools with keyboard shortcuts, but UI become buggy and you cannot choose any tool by mouse - nothing happens when you click on elements and you see some black rectangles instead of context menu. This situation happens absolutely randomly. I've attached some videos from mobile phone, there is clearly seen that happening.
It happens more than once a day and it is really annoying.…1 vote -
scroll bars still visible in "Full Screen Mode"
Illustrator 24.2.3 (OSX 10.3.6 High Sierra)
1 vote -
Drop shadow results are unusual when converted to grayscale
Version: 23.1 and 24.2.3
phenomenon:
1. Create an object
2. use drop shadow from appearance menu
3. From the Edit menu, select Edit Color and then Convert to Grayscale.After conversion, the drawing of the drop shadow is not normal.
There will be a problem even if you save it as a PDF.Version 22.1 does not have this problem.
4 votes -
Show All
Option-Command-3 (Show All) key combination not working in Illustrator 24.2.3
1 vote -
Subsequent document saves
Whilst working on a document in the latest version of Illustrator, any subsequent saves after the initial first saves is not guaranteed to have saved. Instead I may find a temp file in the folder alongside the original version rather than the fresh updated document. This is the first time in any versions of Illustrator that I have experienced this and am extremely worried as to what other documents have supposedly been updated but haven't really?
Before you ask, yes, I did refresh my folders and also opened the illustrator file to only find that the changes made have not…
1 vote -
illustrator bug erasing files
I save all files locally. Yesterday i made a 'v2' of a project, saved in the same location as the 'v1', had both opened and worked on the v2, and exported PNGs from it to use in another app (saved frequently between edits). Today I discovered the PNGs and v1 are still in the folder, but not the v2.
It is not listed in my Mac's 'recent files', it doens not turn up in search, it is not in the cloud storage, i did not use an external, and I also did not accidentally erase the file-go into the trash-…
1 vote -
Magnifying and Hand tool for macOS Catalina 10.15.6 stopped work since upgrading to Illustrator v24.2.3
Reseting the Preferences does not resolve the issue. Turning off animated zoom does not help either.
1 vote -
When closing all tabs (Cmd + Option + W), Illustrator instantly crashes.
Sometimes I have multiple tabs open, and I want to close all of them at once instead of each individually. Cmd + Option + W is a common Mac shortcut to close all tabs. In previous versions of Illustrator, this worked as expected. As of 24.2.1 on 10.15.6 version of Catalina, it crashes every time.
1 vote
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