Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8208 results found
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Mascara de gradiente não funciona
Edição da mascara com gradiente não funciona
1 vote -
guide
Ho un problema fastidioso. Quando trascino un guida, sparisce e non la vedo mentre la trasporto. Riappare solamente quando rilascio il tasto del muse.
Sapete aiutarmi?1 vote -
Preview Icon not Showing on MacOS
macOS Big Sur 11.1
Illustrator (2021) - 25.1Steps and Expectations
1) Save work as most recent version of native AI file with PDF Compatibility On.
2) Expected file would have a preview icon of artwork found on desktop.
Icon Preview is on (always) for all folders and root users.
3) File saved with standard Ai icon, and no icon preview.Sample image shows Ai file and what Ai icon should look like as per the JPEG file.
1 vote -
DXF files not coming in to scale
Catalina
New Illustrator update 25.1 — DXF scaling is off, not correct.
Original size nor does it work using 100% scaling import.
Previous version no problem... DXF files come in to scale "original size"12 votesWe have fixed the issue in AI version 25.2. Would request you to let us know in case you still run out into this issue.
Thanks,
-Ravi Gupta
Illustrator Team -
Page orientation incorrect in new document panel
Opening a new document and trying to make it 17"w x 11"h, the document opens at 11"w x 17"h.
v25.1
14 votesThe issue is no longer reproducible in later versions of Illustrator. Please comment back if it still does happen for you.
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1 vote
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Can't select text. I have to drag over it but then I can't move the text box.
When I open a file, I can select a text box one time. Then I have to drag over the text to select it. I can't move the text at all with the selection tool. I have to use my arrow keys.
I've been using Illustrator professionally for 17 years. It gets slower with every update. I don't understand the need for changes when they make it harder to use.
windows 10 64bit, illustrator 24.3
1 vote -
weird squiggly blue line shows up on fresh new artboard, tried closing and reopening, and its still there
MAC Catalina
1 vote -
File is corrupted
I saved 2 different ai files and exported them as pdf or jpg and then opened them the next day to make edits and it deleted all the artboards but one on both. These were big files but they said they were saved before I closed it. Please help!
1 vote -
Comandi manuali tastier rapidi rimossi
Con l'aggiornamento 2021 TUTTI i comandi manuali rapidi da tastiera si sono cancellati da soli (cmd v, cmq c ecc..).
(Uso macbook pro 2015)1 vote -
Problemas na área de trabalho
Não consigo alterar o modo da área de trabalho, ao selecionar algum modelo de área de trabalho, ele não se altera, as opções, Redefinir, Novo espaço de trabalho e Gerenciar espaços de trabalhos, estão inativas!
Não sei mais o que fazer!2 votes -
BIG SUR M1 saving as PDF Illustrator 2020 cc.
I want to save document and image as pdf as normal.
goes through usual dialogs but saves as a white document / image pdf.1 vote -
Cannot open cloud documents on another device
I have an iMac and Macbook Pro both running Catalina, I am using both AI 2020 and 2021 (on both devices) as I have a plugin that is not yet supported on 2021.
This problem occurs on both devices and both versions of AI, when I work on one device and save to cloud, I cannot then open the saved file on the other device. This works in both directions, no matter which device/version I create the file on. I have to close down illustrator completely and/or restart the device (which is crazy as it is so detrimental to workflow).…4 votes -
Illustrator shutting down randomly without saving
I am working as a Graphic Designer, so I use Illustrator very often. Lately it happens a lot, that Illustrator shuts itself down randomly. Guys this isn't fun...
I am working on some projects for 2 -3 hours for nothing. Nothing is saved, not even if I do it manually from time to time. It's like playing russian roulette - will I keep my file? Won't I? Will I finish my project in time or will I have to start over AGAIN?! What is going on?
If this keeps happening I am afraid I won't be able to use Adobe…
2 votes -
Chinese fonts are mixed up
Hi, in the iPad version you mixed the Chinese fonts up. When I want to write in simplified Chinese, I have to choose a font in traditional Chinese.. when I want to write in traditional Chinese, then I have to choose simplified Chinese ......
1 vote -
File New greyed out
When i open AI and go to file new the option to create was greyed out, if i choose another option like print, mobile etc i can still create a new doc, now that i opened a doc again i can see them in Recent. but when i go to Saved its still all greyed out. i tried deleting the preferences and reinstalling AI (latest version) but its still there.
1 vote -
1 vote
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Libraries panel will not scroll after computer sleep
Libraries panel will not scroll after computer sleep, need to restart illustrator to gain control of it again. MacOS 11.1 Big Sur, 2020 16" MacBook Pro Intel.
2 votes -
After the newest update, when opening the software; the screen is coming up black every time.
After the newest update, when opening the software; the screen is coming up black every time.
1 vote -
Tools are all unusable
MACOS 10.14.6 Illustrator 2021 cloud.
Everything worked fine yesterday. New 2021 will not allow me to work on ANY project, old or new because the toolbox is locked. I launched Illustrator, opened a file, wanted to edit some text, selected the Type Tool, moved the cursor to the desired type and the cursor didn't change to the TYPE tool but showed a paintbrush with a locked icon attached. No matter which tool, or file (I tried several, also a NEW) the result was the same paintbrush icon.1 vote
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