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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7719 results found

  1. export dxf

    When in large canvas mode, I can't export a DXF. nowhere in the "known limitations" document does it mention this. I can export other regular canvas size documents as DXFs in the same session of illustrator.

    Windows 10 Illustrator 24.2.3

    1 vote

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  2. Expanding simple paths autogenerates dozens of unnecessary bezier points

    Drawing 2 overlapping shapes or paths (or shapes expanded from paths) could once be reliably split/trimmed/etc cleanly using Pathfinder tools.

    Currently, doing so autogenerates dozens of unnecessary bezier points. This can be cleaned up using the smooth tool, but becomes a tedious process, especially given that the same cleaned shape will behave the same way if Pathfinder is used again.

    This is a critical part of my workflow that's become substantially disrupted by whatever change was made under the hood in the past 6 mos - year.

    My hope is that with the change to other drawing tools, this is…

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  3. GPU Performance is deeply broken - UI overlay refresh issue

    Within about 20-30 min of starting illustrator with GPU Performance enabled, everything goes haywire.

    It seems to be an issue with UI overlays such as art board bounding boxes and shape paths/points. As you pan about or adjust a shape, it seems that old overlays are not disposed and new overlays are just drawn on top resulting in layers and layers of overlays. The overlays are cleared if you zoom but when you start to pan or manipulate shapes again, the overlays continue to populate on screen.

    Images attached should illustrate the issue better then I can describe it. What…

    3 votes

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  4. 1 vote

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  5. Messed preview when opening multiple files

    Last file opened in Illustrator transforms the preview of all previous files to look like that last one I opened so I can not differentiate files because they all appear the same from tab to tab.

    1 vote

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  6. Bring back CS5 image trace controls and results, PLEASE!!

    Over the years, each update in Adobe Illustrator has resulted in poorer trace results for complex line work. I specifically keep an old Mac so I can run CS5 just to trace. Please bring back the advanced controls CS5 had so illustrators such as myself can use the updated version of Adobe Illustrator to trace hand sketched work. I've attached a sample to show you results from CS5 trace and the current Adobe Illustrator.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  7. Switched to another application, Unable to Save on return

    I initiated a Save, making a New Folder, switched out of Illustrator to Chrome to get a job number to add to the folder name, switched back and was unable to type in the new folder window, or press the Cancel or Save buttons, or use keyboard! Clicking around I noticed I could select type in the input text field in a screen position that was NOT where the input field was. I moved the new folder modal to where I could select type and I was then able to press the buttons! I must have moved the modal either…

    1 vote

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  8. crashes when select pull-down menu

    OS : Windows 10 Pro 1909 (18363.1016)
    illustrator version : 24.2.3 (64-bit)

    When selecting an item from the color mode or raster effect pull-down menu in a new document crashes app. It's a problem that has continued to occur ver 2020. I've tried uninstalling and reinstalling, but that doesn't solve the problem.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. When creating new document in 24.2, two artboards are created

    Creating new document. Two artboards appear, even though I only requested one. I also now have "video safe areas" showing in default and can't get them to not show upon setting up new document.

    3 votes

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  10. Files from Illustrator 9.x lose all layer names when loaded.

    Today I was looking through some old files and discovered that things I drew when Illustrator 9 was the new hotness lose their layer names when loaded; everything is just named "<Layer>".

    Observed on several versions from CC2018 (22.x, the oldest one on my computer that I can still run - maybe it's time to delete those older versions I still have kicking around) to 2020 (24.2.3).

    I've attached a file that displays this behavior. Ignore the request for a linked file that I didn't include, it's just a scan of a rough sketch.

    1 vote

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  11. Text on path gets selected when you marquee over empty space

    When I need to select something under the arc, like it’s shown in the GIF attached, I can use marquee and the the type object gets selected.
    Why?
    Did I click the path? No.
    Did I click the text? No.
    That’s just the 'Illustrator’s way'. Can you make an option to disable this nonsense?

    14 votes

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  12. Colour Hex Cut / Copy Error

    I'm switching between AE and Illustrator. Copying Hex codes from Illustrator and pasting them into AE.

    If I accidentally press Ctrl+X it starts misbehaving.

    It stops copying any codes and the clipboard has some SVG export code. I can't copy anything else unless I close and reopen Illustrator.

    1 vote

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  13. Creative Cloud item linked to "old" item when moving to another CC Library

    I have several Library on AI Creative Cloud (shared with a colleague). There is a "Final" Library where we store the design that will be used to print on final products, and there is a WIP (work in progress) library that we use for the yet to be released.

    In Final Library there might be an item call "1234a" and we would be working on "1234b" in the WIP library (1234b usually would be made as a duplicate from 1234a and then renamed and edited)

    Then we would place the 1234b on our artboard arrange several other items etc.

    Once…

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  14. Artboard moves when clicking in Recolor Artwork dialog

    Using Windows 10 English & Illustrator 24.3.1 beta.

    In them Recolor Artwork dialog (with the new color wheel), I can make the artboard move down or to the right by interacting with the "Dominant Colors" box.

    Steps to reproduce:
    1) With an open document, select artwork
    2) Open Recolor Artwork dialog
    3) Click in the "Dominant Colors" box, move the mouse slightly upwards, then hold the cursor where it is (around the top of the "Dominant Colors" box).

    Expected result: The artboard does not move
    Actual result: The artboard moves downwards

    *** the artboard can be moved to the right…

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  15. Illustrator's "Open..." dialogue box's File Format type dropdown Locks program

    1. System info: Windows 10 Pro v1903 Illustrator 2020 v24.2.3
    2. Launched the program, from the home screen, I went to File>Open... When the Dialogue box for opening a file popped up, I went to the filetype selector to the right of the file name field, and clicking the dropdown arrow causes the program to lock up.
    3. I expected a dropdown to allow me to filter visible by file types.
    4. I had to force quit the application.
    5. See attached for referenced dropdown selector.
    1 vote

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  16. Save for Web broken in v24.2.x

    Windows 10 x64 v1909.

    In previous versions of Illustrator (up to v23.1), Save to Web would work correctly even when a file had multiple artboards. However in v 24x; the Save for Web is adding additional pixels around the image even when the artboard selected does not have additional space.

    I have attached two screengrabs of the same file, one using AI2019 (correct)_ and the other using AI2020. In both cases the identical artboard is selected and same settings applied.

    Further, if the 'crop to artboard' option is checked, then an additional line of transparent pixels appears in the outputted…

    1 vote

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  17. 'Edit Color Group' does not respect global or spot color swatches.

    The 'edit color group' tool is a neat little palette explorer, but in practice I never use it because my workflow is centered around global swatches, and it completely ignores that.

    Try this:

    1. Make a few global color swatches. Draw some shapes using them.
    2. Double-click on one of those swatches, play with the sliders, notice that everything drawn in it changes to match.
    3. Make those swatches into a color group.
    4. Select the color group and hit the 'Edit Color Group' button in the Swatches palette.
    5. Change some colors, hit OK, yes you do want to save your changes to the…
    3 votes

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  18. Illustrator 24.2.3 crashes at exit, cannot see contents once 2019 file is opened, preview displays

    Illustrator 24.2.3, cannot open a file for editing that worked fine in earlier version of Illustrator, probably CC 2019, to make a change. A preview is displayed before opening. Fortunately CS5 can open it, otherwise I would have lost a customer. After closing 24.2.3, it crashes about 50% of the time on any file I have modified. The CS5 versions of files being posted were produced by using CS5 to open the CC 2019 versions, although it complained that they were newer and might not have valid text attributes, and saving to CS5 format. The eps and TIF are used…

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  19. Open and Save Dialog boxes in Mac OS Dark Mode

    While the UI section of the preferences does allow you to change the UI of Illustrator to a darker them, when will the Open and Save dialog boxes match the dark UI of the operating system for Mac OS Catalina. Here is a screenshot to display the Save dialog box. This is not a dark theme to match the system UI, however, Photoshop does (here are the screenshots while using the dark mode UI in Adobe and in the Mac OS Catalina).

    2 votes

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  20. Groups inside compound paths lead to problems

    Today I'm going to bring you awareness to the way Illustrator treats groups in compounds.

    For me it sounds strange already — why would I want a group inside of a compound path?
    What would I use it for?
    Ai won’t allow me to go isolate this group to edit its components.
    Ai would not show it in the Layers tree — for some reason we can’t expand a compound path to see its children, like we can do with the groups.
    Ai won’t give scripts a way to see these groups inside of compound paths — and this leads…

    30 votes

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