Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7721 results found
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Why can't you make snap work again?
I work with die cuts and i need precision. Don't remember from which version but illutrator sucks at snapping now. I mean all shapes i make get 20.001 or 19.999 and try using compound, it doesn't work! You can't draw with precision anymore.
7 votes -
Disappearing artboards in Illustrator 24.0.3
I created a bunch of artboards and put logotypes (word logos) in them, exported each artboard as separate SVGs, closed the file. When I opened the file the next time, only my first artboard still remained but all my artboards I created after that were gone. This is disruptive because I need to keep the placement of all of the graphics in those artboards consistent as they are going to appear on the same baseline in our product. This is not the first time this has happened to me! I can't attach an image as the content cannot be public…
3 votes -
Bug with stroke
Hello! I got a bug. When you copy a shape to a new artboard, a stroke appears that cannot be deleted. It is superimposed over the usual stroke. And when you remove the fill and stroke, it remains. The same when reinstalling the program, this problem remains in this file.
P.S. I worked in the latest version of illustrator1 voteThe target layer has an appearance assigned. See comments for details.
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Comment "S" - Command "W"
If you want to quickly save and close a document using the shortcut keys (command-s) and (command-w), illustrator will save the file but will not close it! And if you then use the shortcut key for closing (command-w) then illustrator closes other open files! WTF?
2 votes -
2 votes
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Feather does not gradient to transparent
When 'feather' is applied to (in my instance) a black box overlaying a colored background, the black appears as a conspicuous grey.
2 votes -
Exporting to png creates corrupted png file.
I'm having an issue with corrupted png files that were exported from Illustrator. If I export from photoshop, it's fine. I have exported from Illustrator a bunch of times before, so not sure what the problem is and what to do to correct the problem. Seems like it started with the latest update, but I'm not totally sure of that. Before this issue started, exporting to png was very fast. Now it is very slow, sometimes crashes the app, and when I do get a file and try to upload it online I get a corrupted file message. Again, this…
3 votes -
Font variant not working since Catalina upgrade
I have an issue/bug that is causing significant workflow issues and stress, and I have brought this up with support, as well as with the font foundry, for months without resolution.
A font variant that I have used regularly (as part of a corporate identity) has disappeared from the font drop down list after I upgraded to macOS Catalina. This issue is happening in all the latest versions of Adobe products (Illustrator, Photoshop and InDesign.) Only ONE variant is missing -- 'Folio Bk BT - Book'. 'Folio Bk BT - Bold', as well as another similar font 'Folio Lt BT…
2 votes -
Embedding multiple .psd files
Embedding multiple .psd files no longer works in 2020. Previous versions would allow you to multi-select linked .psd's and embed them all at once. 2020 allows multi-selection, but only converts the first linked image.
2 votes -
Image Trace, Saving files, Swatch panel
Running AI 2020, v 24.0.3 on Mac High Sierra v 10.13.6
Save & Save As commands are not working at all. Commands are there, seems like they work (able to click, asks for file name, location, etc), but file never appears/saves. Have tried saving as new file types, names, etc, but nothing works.
Image Trace, same issue. Button is there and I click on it but nothing happens.
Swatch panel has disappeared completely. Searched "Swatch" in illustrator help search bar says "no results found". "Swatches" not under windows menu. Have loaded different workspaces, none have it.
Have quit and restarted…
4 votes -
Unreliable EPS export from CC 2020
If I export a multilayered Illustrator file as an EPS from CC 2020, layers are not saved with the correct ones activated when the EPS is opened in Illustrator once again.
When I complete the same task in CC 2019 the layers are saved correctly.
This means that CC 2020 is not usable in its current state as a reliable production tool for generate EPS files.
MacOS 10.15.2
iMac Retina 5K, 27-inch, 20191 vote -
command + z
illustrator newest version 2020 in use:
it has issues in reverting the latest action. the one before the latest and all the previous are reverted while that last 1 stays the same.lets say
1- line modification towards left
2- line resized
3- point of line modified from point A towards Bwhen pressing cmd+z only the actions nr 2 and nr1 are rverted. the position of the line in the nr3 doesnt go from B back to A. stays in B..
1 vote -
Width Tool shows no highlighted contour
while using the width tool I notice the absence of an highlighted contour to see the modification of the line that could help to see better the size and proportion applied
1 vote -
Save artboards as individual files - File name bug
When I try to save an .ai and check "Save each artboard as a seperate file"
Illy should create each file with my chosen file name, plus appended with the name of each artboard.
Except sometimes it fails to append the correct artboard name. I always rename my artboards, and sometimes it just adds the default dartboard name.I'm on:
2017 iMac
macOS Catalina 10.15.2 (19C57)and,
Illustrator 24.0.3
1 vote -
duplicate files
I have one file that whenever I open it, it opens 2 of the same file. This does not happen to any other files I have. Just this one (attached).
I am running AI 24.0.3 on a Mac.
2 votes -
Mac OS Wacom brush lag
UPDATE: I kept researching and found on another support blog to try hiding the rulers and right away my brush quit lagging by at least 85-90% improvement. Actions taken: View > Rulers > Hide Rulers. Weird, but it worked for me. I hope this helps anyone else with this issue. Ideally, we'd like to have this fixed so that rules can stay open, but nice to have a quick fix too.
ORIGINAL PROBLEM:
I'm on a MacOS Catalina (most recent Mac upgrade). I'm using a Wacom Tablet (up-to-date drivers) and the subscription version of Adobe Illustrator. My brush is lagging…4 votes -
"Save As..." behaving like "Save a Copy..."
Mac Catalina, Illustrator 2020. Anyone else experiencing this? Go to do a Save As and it saves a copy instead and keeps you in the original file? So annoying.
2 votes -
Not Loading Other Tabs
When having multiple tabs open, Illustrator will not show the other art when switching to a different tab. Ex. Document 1 and Document 2 are open and I have been working in Document 1 for a while. When switching to Document 2 tab, the art for Document 1 still shows and does not switch to the other tab. I can pull Document 2 tab off into it's own window and it will show, but once placing it back into the interface, it goes back to only showing Document 1. This happens multiple times a day and is causing me to…
8 votes -
Rasterize not working well on spot colors
I used to work in Illustrator cc 2019 and rasterize images with spot colors don't have any problem. Now in new illustrator I have a BIG problem rasterizing images with spot colors. Please see attachments. And please solve this, I have to work in both Illustrators because of this bug.
1 vote -
Can't place file on to artboard
- 10.14.6 and 24.0.2
- File > Place > Show Import Options > Place > Bug here... can not select multiple 'all' pages. Also, the fonts are not embedding from the placed file.
- Be able to have the option to select All or Individual Pages under Show Import Options.
- The selected page/s should be able to be inserted to the artboard with all links and fonts embedded.
2 votes
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