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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
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7722 results found

  1. White disappears on export

    White disappears on export. Trying to save a jpeg.

    This is not the first time I've experienced this.

    I HATE that you insist on calling BUGS — IDEAS.

    Adobe is the buggiest software on the planet.

    Mac 0S 10.13.06
    Illustrator 24

    1 vote

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  2. Character styles do not allow for optical alignments and kerning

    Paragraph style applied to text area does not allow for optical margin alignment.

    Not sure why this is happening but one paragraph style will let me kern punctuation outside of the box, and then another one will not. Instead, the character styles flicker around as I kern and will not change.

    Converting the paragraph style to another one fixes this issue - but reappears when I apply the intended style.

    Mac OSX Catalina.

    Shown - top: Un-kernable
    Bottom: kernable

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  3. Help > Illustrator Help goes to marketing page

    Selecting Illustrator Help from the Help menu no longer links to Illustrator information and search links, but goes to a generic CC marketing page. From there, there is no clear path, and it requires at least two more clicks, in addition to having to figure out which are the appropriate links to follow. This is not helpful, and takes time away from productive work.

    1 vote

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    1 comment  ·  Learning and Help  ·  Admin →
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  4. in Version 24.02 when trying to export a single PDF with all art boards AI will only export single pages, why?

    I updated to 24.02 this morning and now I am unable to save PDF files as multi-page documents. No matter what setting I select AI will only export whatever artboard I am currently working on at the time of export. This was not an issue for me yesterday. So frustrated.

    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  5. Cannot save document when title is blank

    In version 24.0.2 when creating a document with no title you are unable to save.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  6. Very small AI file but super slow - can't even pan.

    I have floor plans that I exported from DWG to 2007 DXF. I then imported to AI to do graphic edits. I'm using AI 2020.

    This was done a long time ago and the AI file has always been extremely slow but I've managed to work with it to the point it is now. But I'm getting super sick of how it can barely handle me panning across the artboards and now dashed lines won't show up as dashed lines either. Help!

    2 votes

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    2 comments  ·  Performance  ·  Admin →
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  7. Linked images are broken when open a AI file on a different computer

    I work with a AI file and some placed image as links.
    If I try to open that file on a different computer i shows all the images links as broken. I need to fix each path evrytime.
    Why the link are not related instead of fullpath?

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  8. Unwanted emails from Adobe

    Why am I getting spammed twice a day with 20-60 illustrator bug messages.? My company quarantines these unwanted messages. I get nothing out of them and I cannot turn them off.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  9. Asset Export not respecting Clipping Mask on image

    When dragging an image with a clipping mask into Asset Export it will add a white border and export at the original image size, not the clipped size

    9 votes

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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    Need More Info  ·  Adminrohitja (Admin, Adobe Illustrator) responded

    Hi,

    Gentle Reminder.

    Please share the given details at ShareWithAI@adobe.com
    1) If the issue is reproducible on latest build 25.2.3?
    2) Is multiple AI versions installed in your system? If yes, please share the details.
    3) Some video & Test file for our reference.

    Thanks,
    Illustrator team

    Also, please mention the title of this issue as the subject of the mail.

    Thanks

  10. My AI 2020 version is lagging a lot when I use color groups , is unusable . I use a Lenovo Flex 5

    My AI 2020 version is lagging a lot when I use color groups , is unusable . I use a Lenovo Flex 5

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  11. Extrude not working as expected in AI 2020

    The extrude and bevel tool, is not working at all, compared to prior versions. Shading is not working, the full extrusion only works when adding perspective degrees to the bevel... It's all a broken mess, and the rotation tool is not working either. Rotating a square chops off a corners, puts it inside a mask, and needs to be pulled out of the layer to get the desired outcome.

    What happened?

    3 votes

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    0 comments  ·  Tools  ·  Admin →
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  12. Doesn't Copy to new artboard NOR all artboards

    Doesn't work consistently when i try to copy and paste from one art board to another artboard. I need the shapes to be in the exact same spot on the other artboard, and not eyeball it.

    Same thing when copying to all artboards. Sometimes it just pastes off in the distance somewhere...NOT on an artboard.

    3 votes

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    0 comments  ·  Documents and Artboards  ·  Admin →
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  13. Alt+drag to duplicate from center not snapping to grid

    As described, if you Alt+drag object to duplicate from center point, it won't snap to the grid. If you drag not from the center point, it will snap normally.
    Is this a feature or a bug?

    Feel free to watch the example video below.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  14. Illustrator V24.0.2 cursor change into live paint tool cursor when clicking tabs

    another unknown feature for another new update...
    please fix this feature adobe.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  15. Can't save as SVG

    I can't save as SVG. Not with artboard and not without artboard. AI crashes. 4 times already. Need SVG for my laser cutter

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  16. Save/Save As doesn't work in Action

    1. Make a new document
    2. Record a new Action for Save (CMD+S) and Save As (Shift+CMD+S), stop Action
    3. Do something in the document - Draw the rectangle for example
    4. Play Save/Save As Action
    5. Close the document (Attention!!! No warning about Save Changes!!!)
    6. Open the document

    Result: Opened document doesn't contain the rectangle.
    That means nothing happened with this document while Play Actions

    Illustrator ver. 24.0.2
    It is the critical issue and my suggestion to downgrade Illustrator to 24.0.1, if you use "Save/Save as" and "Close" commands in Actions in your work

    12 votes

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    8 comments  ·  File Save, Import and Export  ·  Admin →
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    Need More Info  ·  Adminrohitja (Admin, Adobe Illustrator) responded

    Hi

    Apologies for the inconvenience caused to you due to this issue.
    We are unable to reproduce this issue at our end.

    Please help by providing the below information:
    1) Is it reproducible on the latest illustrator version 25.4.1?
    2) Kindly share some video, Action recorded script (.aia), the Test file(Via File→Package) & some steps with which you are facing the issue and share with us at
    ShareWithAI@adobe.com in a Zip file.

    Please mention the title of this issue as the subject of the mail.

    Thanks and Regards
    Rohit Jain
    Illustrator Team

  17. Curvature tool has a mind of its own!

    Curvature Tool makes curved lines before using the handles...it thinks for itself - never used to be this way. The old way is the best - older versions before 2018 I believe.
    Please advise...

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  18. Progress in window or panel

    I almost never use the Application Bar (Mac).

    Maybe put a progress bar for saving files in a regular window or panel?

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  19. Control panel is broken, elements and fields are overlapping

    Overlapping menu bars "menu" and hand for process

    2 votes

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    1 comment  ·  User Interface  ·  Admin →
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  20. Offset path small values results in skewed lines

    Offset path small values (in my example it's 0.02 mm) results in skewed lines, compared to original text it's applied to.

    15 votes

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    6 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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