Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8075 results found
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Wrong encoding of separation names when exporting to PDF/X-4 (should be UTF-8)
When exporting to PDF/X-4 from Illustrator, the separation names are not encoded in UTF-8 (which is requested by the PDF/X-4 standard) but using the OS encoding (MacRoman on Mac - ISO-8859-1 on Windows).
This makes the PDF/X-4 preflight to fail.
1 vote -
Dialogue Boxes Pop-up on Wrong Display
Despite all efforts, dialogue boxes will not pop-up on primary display, only the MacBook Pro display.
Running Illustrator 23.1.1 on a MacBook Pro with OS 10.14.5 (Mojave), with Apple Thunderbolt Display as primary monitor. Mac system preferences "Arrangement" set to show Thunderbolt as primary. "Displays Have Separate Spaces" unchecked in Mission Control.
1 vote -
Placing SVG object locks AI for >5 seconds
Hello,
On some AI installations, Placing an SVG file locks up AI for a 'long' time. Clicking makes the screen go black. After a relatively long wait, even for a trivial SVG file, the SVG object can be placed on the canvas. Placing a png does not show that slow down. On most machines this is not experienced
What could be the cause of this?
Tx
Peter
1 vote -
Files change type position/spacing when opening file saved in older versions of illustrator
Files opened in 23.1.1 saved in recent previous versions of illustrator change spacing, position and kerning.
I am working in 23.1.1 and the files in question were saved in a recent previous version. What happens is only certain fonts (all open type format in document) jump position by as much as 1 point. this has been confirmed on multiple machines running new version (23.1.1)
It appears that kerning/spacing/tracking gets altered. The attached file shows the comparison between new version and old version. green highlights show amount of distance of shifting.
3 votes -
Illustrator 23.1 (64bit) hangs - hourly
Didn't have a problem with previous versions.
Updated to v23.1 (64bit) Windows 10 Home 1903 and regularly hangs.
Sometimes hangs while working. Usually hangs when opening a new file, particularly when already have a file open. The files I'm using are less than 1mb so shouldn't cause issue.1 vote -
1 vote
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VoiceOver is not speaking in all of the Adobe software
I am visually impaired, I have a hard time navigating around all of the Adobe softwares on the Mac. I use VoiceOver on my Mac as my screen reader. I was hoping if you could fix this problem as soon as possible. I am in college and I really need to use Adobe software in my corse.
Thank you.1 vote -
Moving an artboard using the Artboard Tool moves non-overlapping paths and shapes in adjacent artboards
Moving an artboard should only move paths and shapes within the artboard and paths and shapes overlapped from other artboards. If possible, overlapped paths and shapes should only move if a majority is in the selected artboard.
1 vote -
Why is illustrator running so slow on my laptop?
Illustrator runs really slow on my laptop running windows 10. It is provided by my employer and is one of the fastest you can currently buy. Im running 16mb RAM.
A simple logo takes a minute or more to open. BUT when I take my laptop offline it seems to work alot quicker.
No such issues with InDesign or Photoshop.
So Illustrator seems to want to know everything I do and slows my workflow down massively. When I have a complicated peice of work I am waiting five minutes or more for it to either open or save. I save…1 vote -
Fonts not updating on the fly
Copied from my forum inquiry that I eventually solved on my own...
I am a type designers & I use illustrator in building & testing fonts as part of my production workflow. I use the same array of font apps along with my cc2019 suite on 2 different machines. One is a mac mini one is an imac, both are on the latest mac os.
On the mac mini, with Illustrator open I can see changes to a font immediately reflected in the document. In other words if I replace a .otf or .ttf font file installed at mac hd/library/fonts…
1 vote -
Free Distort doesn't apply to certain gradient strokes
I was working on a type effect when I realized the Free Distort filter (found under Effect > Distort & Transform > Free Distort) doesn't apply when the selected object uses a stroke with a gradient that is applied along or across the stroke. Is this intentional? I hope it isn't since it doesn't seem intentional.
Here's how I did it.
Create a rectangle. Make sure it has a fill color. Then add a stroke and pick a gradient. Change the stroke style to be either the second or third option. Then apply the Free Distort filter to the object…1 vote -
Magic Wand on fill color/stroke color/stroke weight setting ignores text objects
Magic Wand on fill color/stroke color/stroke weight setting ignores text objects. This is very limiting when attempting to change colors on all text of a certain color. Only if the text is changed to outlines can I get the Magic Wand to selects all instances of text in a certain fill/stroke color/weight This limits the usefulness of Magic Wand...
2 votes -
PDF Import Problem
Opening a PDF in Illustrator 2019 23.1.1 - I select which page I want to open eg. 2 of 2, and it only opens the first page (not the page I wanted). No I'm not inputing the page numbers in the preview page panel (just in case you think that I am).
Import PDF pages as links is 'unchecked'.
Troubleshooting:
1) It works correctly if I open 'all' page with 'links checked'.
2) It works correctly if I open 'all' pages with 'links unchecked'.2 votes -
Increase font shortcut: Command + Shift + . no longer works
Mac OS Mojave 10.14.6, 3.2 GHz Intel Core i7, 16 GB 2667 MHz DDR4, Radeon Pro 560X 4 GB
Illustrator 23.1.1
Increase font shortcut: Command + Shift + . no longer works.
Decrease font shortcut DOES still work. Super annoying.
EDIT: I just realised if you press the decimal point on the number pad it works. The wrong "." seems to have been assigned the shortcut.
3 votes -
New document window sticks to single space when working in macOS
When you start a new document, if you switch spaces in macOS Mojave, the new document window sticks to the original space it was opened in instead of following the user from space to space. This can lead one to think that Illustrator is frozen or stuck as the workspace is locked when the new document window is open. Double clicking Illustrator on the dock does not switch the user back to the space the new document window is in.
1 vote -
1 vote
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eyedroper doesnt work anymore over symbols, neither bitmaps
In the past, eyedropper tool was working with symbol, right now completely ignores it and pick whatever object is behind.
1 vote -
Illustrator version 23.1 won't launch
Illustrator version 23.1 will not launch after initial opening upon install. On Windows 10 64 bit. It also will not start in safe mode. I uninstalled that version and went back to 23.0.6 and it seems to works fine.
1 vote -
Embedding link/image and it duplicates itself in top left corner
Occasionally, when i embed an image in the link menu, it will duplicate that image in the top right hand corner of my document. The one I embedded into the document is embedded, but the "new" duplicate is still linked. I just noticed this happening as of recently.
1 vote -
Scale Options greyed out
The Scale Dialog gives a lot of checkboxes. Unfortunately, some are only accesible for Pattern filled objects.
I would like to be able to Scale Strokes only, without scaling the Objects.
2 votes
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