Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8265 results found
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too slow and laggy, small edits also end up in not responding or hanging and crashes.
After the last update (24.0.1) Illustrator is too slow and laggy. Crashes Illustrator consistently with Can't finish previewing, small edits also end up in not responding or hanging and crashes.
3 votes -
Rendered objects not matching the outline
I have found multiple rendering issues with Illustrator 2020 on Mojave 10.14.6
There are three types:1.) When cutting an object with the path finder, it might occasionally produce straight lines instead of curves, although I can't replicate this and it happens rarely.
2.) The displayed object doesn't follow the outline accurately in general. This is blatantly obvious when zooming in to the max and drawing a small object.
3.) Lines aren't smooth, they have extremely tiny irregularities. These disappear when zooming (even when already at max) but only for the current screen. Moving the camera reveals new ones and…
2 votes -
Horizontal Scroll Not Working
Horizontal Scroll Not Working. Windows 10 HP Spectre x360 Convertible 15-ch0xx. The horizontal scroll works on other apps and on Photoshop. The horizontal scroll only does not work on Illustrator. This is a new install because I am having my macbook pro repaired because I scratched my screen. On my mac the horizontal scroll works fine. The other problems I noticed on both my mac and the new PC install is the alignment distribute input unit of measurement does not show up sometimes. If I toggle the show/hide bounding box it fixes it. Also on both my mac and PC when…
3 votes -
Elements NOT Saving
Trying to understand why certain outlined text wont save and goes missing from .jpgs when exporting... Tried restarting, tried saving the file and bringing it to another window. Just another f***ing error.
1 vote -
App freezes or doesn’t render artboard if second monitor gets unplugged
Both Ps and Ai malfunction when using a second monitor.
Problem: when either application is open and I shut off, unplug 2nd monitor or close laptop with 2nd monitor still plugged in, the next time I am in either app the files I have open are frozen. Or when I open a new file there is no artboard shown.
The only resolve is to restart the program.1 vote -
Custoimised Brush stroke doesn't show
Using surface pen and customised brush doesn't show strokes until I let go off the pen or mouse. It only appears as red lines. Please fix it!
1 vote -
White pixel line around shapes
Ever since Appearance was introduced, my artwork on screen suffers from a white pixel line around shapes. Seems a rendering problem: the line is not actually existing - zooming in does not make it thicker, it's always one pixel. Tried switching GPU off and on. No difference.
The appearance of the black shape: Fill is black, Stroke is None.8 votes -
Sometime Hnag in open file, must restart
When i start illustrator first time it cant open my files and hang my pc, than must restart pc than it comes fix it, but after some time it again facing
1 vote -
3D revolve doesn't draw properly
I drew half a star, tried to revolve it but it doesn't always layer and shade the different parts correctly. Sometimes a cone appears outside of it. Another example in this screenshot, where there's a line visible straight through it and the shading is wrong in the top part:
1 vote -
White color text is showing as black
I just updated my CC and now my text will not change to white, it remains black. The text will change to any other color, just not white.
6 votes -
Performance and delay on Illustrator 2020&2019 - iMac 5k 2019 with Pro Vega 48
Here is the video where I compare performance issue with other graphic software and desktop CP with Illustrator 2020 on the iMac 2019. Fps is drop when moving canvas by hand tool and when you want to resize simple vector shape you see on screen and feel some kind of latency, delay (watch carefully the video below). On the video you can see this lag how its behavior on iMac and how its snappy od Pc Dekstop. Performance is the same on Mojave or Catalina. I was handing for 5 days with your customer support and technician support. Still the…
1 vote -
selection bug
As the title describes, this is a bug with the selection tool. I've had this bug several times today, everytime it does I have to restart Illustrator which is madness.
feel free to check the files that I've provided, and please FIX THE BUGS BEFORE ADDING MORE FEATURE TO ILLUSTRATOR. the features are useless unless Illustrator improve the reliability to the users.
1 vote -
Super slow response since updating to Illustrator 2020
Illustrator takes a few minutes to respond to switching a layer on and off even when I'm working in 640x480 pixels !!
2 votes -
Illustrator is changing my colors
I'm working on Interl(R) Core(TM) i7-8565U CPU, Windows 10 Family. Latest version of Illustrator.
I put the right colors on my Artwork on illustrator but as soon as I save it and reopen it, the colors changed. It stays in a dark green but it's never exactly the one I put in the first place.
Example: I put #336633, save it. When I reopen it, it has changed in #006633 or 336733 ot 316738 or 356633 or even 40683c or 789c4a
3 votes -
Help link
The link to help and tutorials does not work. I get a message saying that I need to be connected to the internet.
3 votes -
"operation cannot be completed for unknown reason [!now]" when outputting large png
Trying to export as png, art size is 80cm x 80cm, trying to save anything greater than 800ppi results in "operation cannot be completed..."
Operation is successful at anything up to 800ppi - file size at 800ppi is 120.9 MB.
2 votes -
Files missing text elements when opening in illustrator.
Illustrator CC 24.0.1 windows.
when i open files i recently saved they are missing half of the text elements.
I can open the files in adobe acrobat and everything looks correct but when i open in illustrator its missing.7 votes -
Scatter Brush - Can't modify settings after initial setup
Hello,
I'm running Adobe Illustrator 2020 24.0.0 on Windows 10.0There seems to be a bug with the Scatter Brush tool, which I've encountered in the past few releases.
The "OK" button in the Scatter Brush Settings dialog doesn't seem to work; clicking it doesn't update the brush to your new settings. Instead, the dialog remains open as if the OK button was disabled (or the click wasn't registered). The same thing happens when there are no changes made to the options in the dialog...it simply won't register the OK button. Only the Cancel button closes this dialog (and no…
2 votes -
Problem with Simbraille Font in Illustrator when trying to Save As a PDF.
Problem with Simbraille Font in Illustrator when trying to Save As a PDF.
In Illustrator, I use the Type Tool to create the letter "a" using the SIMBRAILLE font. It appears correctly in Illustrator. Dot 1 is larger than dots 2,3,4,5 and 6. This is the effect I want. (I am creating special flash cards to use with a student at school). When I am done saving my file (I have the Braille cell, and the corresponding character beneath on a second layer... depicting the letter "a" is a different font (calibre regular), and the above are against my background…1 vote -
Cutting out parts of the exported PNG
Exporting "saveforweb" PNG cut all the logos a few pixels in.
P.S. ever since CC was released (and started renting out your software) the quality went down, your software doesnt work well with macos catalina. BOOOOOOO Adobe. BOOOOOOOO.
Money hungry sons-a-*******.
1 vote
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