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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7718 results found

  1. Slow/Lagging Preview

    The preview of the canvas is incredibly laggy/stuttery when moving shapes around the canvas. Makes illustrator almost unusable on my PC, always have to use my MacBook.

    Windows 10
    i7 6700K
    MSI RTX 2070
    16GB RAM

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  2. cant type @. when us the AltGr + 1-0 nothing hapend. I work on windows 10

    cant us the AltGr + the number 1-0 it dosent respond have tried to change the keyboard, re instsall Ai this is on a windows 10 . have Ai on a windows 7 ther it works perfect.

    2 votes

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  3. Toggle selection/brush tool bug in new Illustrator update

    Selecting multiple objects no longer works with the latest update. Also cannot toggle between brush and select tool using command key. This is a bad problem. Please help.

    OS 10.14.5

    1 vote

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  4. Numeric Entry into Control bar measurements sometimes trigger move dialogue instead of behaving correctly

    macOS Mojave 10.14.4

    Illustrator 23.0.4 and also previous versions

    On the control bar I type a numeric entry in the object's width field, expecting to enter the width in the field on hitting enter.

    Instead the Move dialogue opens on hitting enter. (this result also intermittently happens with other numeric fields in the control bar).

    https://youtu.be/OcSeLPFqd3U

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Adobe Illustrator CC showing "Enjoying this app? (Buy Now) even though I am subscribed.

    Adobe Illustrator CC showing "Enjoying this app? (Buy Now) in the opening screen even though I am subscribed.

    2 votes

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  6. Command-Option buttons not working. Can't duplicate or get to selection tool by hitting Command when I am using another tool

    When I am using a tool and want to get to the Selection tool without releasing the other tool I am working with (like if I am typing and want to move the text I can just hit Command and the cursor changes to Selection tool and I can move it and when released automatically becomes the text tool again, use this for many different tools).

    When I hold Command and Option down it would duplicate but it is not duplicating.

    4 votes

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    3 comments  ·  Tools  ·  Admin →
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  7. Panels float on top until I click them

    Sometimes all panels get "always on top'' state. To change this, you need to mouse click each panel.

    1 vote

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  8. Buggy lines from tool windows

    When I expand some tool windows to the work area the drop shadow from the window remains when the window is closed. This shadow is persistent when I close Illustrator and it is seen over all programs and desktop. It even persists when I restart explorer.

    The only pattern I seem to find is that it only appears with the toolwindows popping up from the "More options" buttons.

    Is it possible this is problem with Illustrator itself of should I search elsewhere for a solution? I have never had this problem before with any other software after year and years…

    1 vote

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  9. Multiply Glitch

    Multiply effect in transparency is not working properly, it's appearing partially colored and pixelated, or object would disappear when zooming in/out.

    2 votes

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  10. Application Frame menu please for Windows Illustratör-Indesign-Photoshop!

    Illustrator, InDesign Application Frame menu please.

    Illustrator, InDesign, MacOS operating system in Photoshop has Application Frame menu.

    1 vote

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  11. Improve Large Complex File Handling

    Performance with large files is sluggish & frequently enters the "Not Responding" state. This wastes my time & causes frustration. Files with this behavior include those with many linked or embedded images or complex vector graphics such as expanded brush strokes. However, I cannot find an explanation for this slowness. During these periods, my total RAM usage does not go above 40% & CPU usage does not go above 20%. GPU usage spikes to 100% occasionally but quickly returns to near 0% so this does not seem to be the cause. Opening & saving files takes a very long time…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  12. Fix the Dice Symbol please

    You have included a symbol in the 3-d Symbols library of two dice. These dice are incorrect in that any opposite sides of a die need to add to seven. In you symbol you can clearly see a 3 and a 4 on the top die (On a real die these would HAVE to be on opposite sides of the cube) and on the lower die you can see a 6 and a 1, again these would have to be on the opposite sides.

    3 votes

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    1 comment  ·  Other...  ·  Admin →
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  13. Type tool broken - insists on being anything but normal type

    Unable to select the regular type tool. I get type on a path. This is a deal breaking flaw.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  14. Nudging with arrow keys problem when in Picas

    OS X 14.5 Ill 2019 CC 23.0.3/23.0.4:
    This seems to be only happening when the Units are set to Picas:
    Using the arrow keys in the control panel to move an object "below" 0 does not function correctly. E.g.: If an object is at "0p0", hitting the down key moves it to "0p1" instead of "-0p1", then bounces back and forth to "0p0".
    This occurs for any value between "0p0" and "-1p0". If the starting point is less than "-1p0" then the down keys behaves properly, but if you nudge back UP to past "-1p0", then the value pops to…

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  15. tools & palette windows keep blipping in and out

    Every other click, all of my palettes that I have open will blip off, then I have to click somewhere on the document to get them to blip back up again. Every. Other. Click! How can anyone draw with this going on?

    Coworkers and I all working on same IMacs with most recent OS Mojave and just updated to 23.0.4 this morning and its still happening. Please fix it.

    Far and away, I have been using Illustrator since 2.0, seriously, and it just gets less and less reliable with every update. Very disappointing.

    1 vote

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  16. Acumin Font ampersands not printing or appearing in PDFs correctly.

    Ampersands in Adobe's Acumin font are not printing correctly. Sections are being "cut out". When you outline the font, it doesn't appear to be making a compound shape

    2 votes

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  17. Transparency on PNG not supported when imported or replaced

    Transparency mask on the png file shows as white when imported or replaced into illustrator data created last week.

    Transparency on the original png file on the illustrator is intact. The problem is seen only when the new png file is uploaded.

    I thought it may be the png file, but the problem occurs only on the illustrator.

    The problem started after updating both Photoshop 2019 and Illustrator 2019.

    3 votes

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  18. 1 vote

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  19. App unresponsive due to tour window

    MacOS Mojave, Late 2013 iMac

    This is probably a rare event, but it should never happen and if this "feature" behaved consistently with MacOS, it wouldn't ever happen:

    The other day I launched Illustrator, and immediately pushed the window down and out of the way so I could access multiple files on the desktop. I didn't realize this was the first time I'd launched Illustrator since an update, so a tour window had popped up, but since I had shoved the entire workspace window down right away, I couldn't see the tour window.

    What happened was that I attempted to…

    7 votes

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  20. Files preview sticks after opening multiple documents

    After having a couple of documents open for roughly an hour, I go to open a new document as well. However, after clicking to open this document I am presented with the preview of the document that was already open in the background.

    Now when I click on any one of the three documents in illustrator they all show the same preview. You can see in the screen shots, three different documents showing the same preview.

    I have to close Illustrator down and reopen it. This happens Multiple times a day and is disrupting my workflow immensely.

    I am running…

    5 votes

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