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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7718 results found

  1. Adding an asset to the Asset Export panel adds another object with it

    In the attached document when selecting one object and adding it to the Asset Export panel (with or without 'Option' key pressed), it'll always add the Light Red Curved brush the artboard #1, as if this line magnetized to all vectors on that artboard.

    3 votes

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  2. Characters in Type on a Path appear rotated

    When trying to type on a path around a circle, the preview shows the letters rotating abnormally, but when converting the text to outlines or printing the type, it corrects itself. Would be fine, but I can't design what I need without the preview first.

    1 vote

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  3. Color slider don’t work with touchbar

    Colors behavior on touchbar mac powerbook pro doesn’t work.
    I change the color sliders, but don’t get any color.

    1 vote

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  4. IMPORTING png file = blank

    I tried to import a png file into illustrator and nothing happens, it shows as an asset but nothing is on the board. Other png files import normaly, just this specific one for some reason, I even tried to reformat it with photoshop and create a new file and no success.

    2 votes

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  5. X and Y in values in the transform don’t reflect the position of 2x identical boxes, -they are in obviously different position on alert boar

    X and Y in values in the transform don’t reflect the position of 2x identical boxes, -they are in obviously different position on the art board...the reading is incorrect. It’s up to me to manually manage the alignment. I tried using ALIGN, The align option is useless. I HAVE BEEN DOING THIS FOR AGES. I always trusted the the NUMBERS, BUT NOT LATELY. The X and Y readings in transform are NOT TO BE TRUSTED. Hence great stress. Please FIX the BUG. LOST MY FAITH ..., I wish I could go Back to OLD BUT STABE CS6...CS6, CS6*. …

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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  6. Character scroll bar

    The character scroll bar stopped working. If I click to change the font there is no scroll bar, nor is there a size option. I am on Windows 10 (64 bit Home) using the latest Illustrator (23.0.0 64 bit). I uninstalled and reinstalled and still have this problem I am using two screens, and have found that if i move the character window to the other screen and reset it, I can get the scroll bar back temporarily so this seems to have to do with dual screen setup

    2 votes

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  7. initializing Creative Cloud Libraries

    Something went wrong. Libraries frequently states "Something went wrong initializing Creative Cloud Libraries".

    I have to frequently restart creative cloud (CRTL+ALT+R).

    I will be working on a PDF(with cloud working), save exit PDF, open PDF only to find i cannot access my cloud files. Super annoying!

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  8. Illustrator have weird display problem halfway during my work.

    I've recording down what had happen to my AI recently. I have no idea why this happen, and i don't know the keyword to search for an answer to solve this problem so I decided to post it here. This had happen a lot recently almost everyday and at least happen twice or thrice a day. This had already happen for at least one or two weeks. And the properties panel also is unviewable because everything is squishing together, unviewable and unuseable. (for the properties panel unviewable problem, I didn't get the chance to took a picture before Ai crashed.)…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  9. crashes consistently

    Illustrator is crashing repeatedly with the latest update. I'm on a Mac with Mojave 10.14.5, my coworkers are on PC's and we're all crashing since the latest Illustrator update. No consistency to the tasks we are doing in ai to make it crash. Please fix!

    7 votes

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    0 comments  ·  Other...  ·  Admin →
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  10. Unable to set maximum number of files to be opened

    Upon opening program, error displays "Unable to set maximum number of files to be opened." I did research suggesting to open terminal and typing "$ ulimit" but I get "unlimited" as the output. The forum then suggested to report this bug here.

    System: Mac Pro Late 2013
    OS: Mac OS Mojave (10.14.4)
    Product: Adobe Illustrator CS6, part of the Design Web Premium Suite

    1 vote

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  11. BUG: Workspace panels jump from one screen to another when I click on the "stroke" panel

    Details of your operating system and version of Adobe Illustrator
    Mac OS 10.12.6
    AI 23.0.3

    The steps you were taking when you experienced the issues
    Apply stroke color

    Workspace panels jump from the screen where they are set to appear to another screen. I use an Apple Cinema Display (aluminum bezel) and an Apple 27" display with my MacBook Pro (Retina, 15-inch, Mid 2015)

    2 votes

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  12. Settings in French / préférences en français

    Ai 23.0.3
    Win 7 Pro x64
    Xeon E5-1650 v3 / 80 Go RAM / SSD 256 Go 850 Pro

    TRANSLATION
    We can't read 2 settings completely, too many characters.
    1 option is too short: Rayons d'arrondis, for this one, the tooltip is helpful. Previous version of Ai use: Mettre à l'échelle les ... and it was better for to understand.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Heavy upload to adobe.io (amazon) without files opened

    During one week I left Illustrator opened.
    During this week, Illustrator upload 21 Gb of data!

    How that's possible?
    What data?

    My post in public forum:
    https://forums.adobe.com/message/11085595

    1 vote

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    4 comments  ·  Other...  ·  Admin →
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  14. Generic Color Palate

    I am using the newest version of Illustrator. Within the last week or so, my generic CMYK color palette has changed. The percentages that make up the color are different on nearly every color. My black color swatch used to be 100% black. Now it is C:74.97 M:67.92 Y:67.05 K:90.15. Everything in my document is set to CMYK. I changed nothing. My yellow is C:6.18 Y:96.55. It used to be 100% yellow. All of the colors have this issue. Please let me know how I can get this back to the normal way. I've been using Illustrator for the last…

    5 votes

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  15. Distribute Anchor Points not always working

    When all Anchor Points of a Path are selected, Ai automatically assummes an Object selection, stopping the possibility to make use of the Distribute Anchor Points function.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  16. Can't search on network drives within Illustrator on macOS

    Hi,

    I realized that when I'm working with Illustrator and some item is missing I can't use the finder search function within the network drive so I can reallocate it. It doesn't find anything but if I search on the local drive it searchs just fine. Also if I search from the Finder (directly on macOS, not from Illustrator) on the network drive it finds the files just fine so the bug is within Illustrator. It's also happening with InDesign.

    The problem is also happening on my other iMac as well.

    macOS version: 10.14.5
    Illustrator version: 23.0.3

    2 votes

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  17. 1 vote

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    0 comments  ·  Performance  ·  Admin →
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  18. ILLUSTRATOR 2019 IS NOT WORKING!!! I CANT WORK!!!!

    WTF!!! updated system, creative cloud... ALL!!! and I can't work on illustrator!!! PLUS HOW MANY ILLUSTRATOR ARE FCKING being installed???? I have THREE in my dock!!!

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  19. Direct Selection tool not working correctly after image trace

    After using the image trace tool and selecting either high or low fidelity, sometimes the direct selection tool stops working correctly. Although you can still use it, it doesn't highlight the points when you actually click on an object. Once you create a new project it works but it stays broken in the old project forever.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  20. illustrator automatically converts linked files to glip groups and it breaks the work with variables

    I open the file, create an place Linked File, save the project.
    Open it again, and there is Clip Group instead of an Linked File
    It breaks the work with variables

    2 votes

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