7720 results found

1. Symbol items not converted to outlines

   Currently, symbols containing text and placed on an artboard, are not converted to outlines when executing this step.

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. Actions forget locations of files

   I have an action to add a proof header at the top of a page. The header is an Illustrator file that is in a fixed location. However, about once a week or so, the Action forgets the location of the file. I have to fix the action, then quit and restart Illustrator to restore it.
   Mac OS 11.6.7. Illustrator 2021 (Still on 2021 for compatibility with customers' art departments)
   Circumstances: action that opens, copies, closes, then pastes art on working document.
   When it works, it places the header on the page I'm working on.
   When it doesn't work, it can't find the header file and just leaves an open dialog box.
   This happens occasionally with other, similar, actions too.

   I have an action to add a proof header at the top of a page. The header is an Illustrator file that is in a fixed location. However, about once a week or so, the Action forgets the location of the file. I have to fix the action, then quit and restart Illustrator to restore it.
   Mac OS 11.6.7. Illustrator 2021 (Still on 2021 for compatibility with customers' art departments)
   Circumstances: action that opens, copies, closes, then pastes art on working document.
   When it works, it places the header on the page I'm working on.
   When it doesn't work, it… more

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3. Scripting Issue on MacOS Monterey

   We had this script for Illustrator that will export PDF and images with predefined presets. This was working until some of our team upgraded their macOS to Monterey.

   When they tried to run the script it will create a PDF and images with different file names, we are expecting that it will have the same file name from the AI file.

   EXPECTED RESULT:

   AI File: 02020-MVP-3.ai

   Exported Files:
   - 0202-MVP-3-THUMBNAIL.png
   - 0202-MVP-3-FULL.png
   - 0202-MVP-3.pdf

   ACTUAL RESULT:

   AI File: 02020-MVP-3.ai

   Exported Files:
   - ai1655486566390202-MVP-3-THUMBNAIL.png
   - ai1655486566390202-MVP-3-FULL.png
   - ai165548656639_0202-MVP-3.pdf

   Operating System: MacOS Monterey 12.4
   Adobe Illustrator: Adobe Illustrator 2022

   Object Reference Documentation used in the script:
   Document.name
   https://ai-scripting.docsforadobe.dev/jsobjref/Document.html#document-name

   =============== START: SCRIPT =====================
   var docRef = app.activeDocument;

   var originalFile = docRef.path.fsName + '/' + docRef.name;

   with (docRef) {
   // ISSUE: docRef.name returns extra characters in MacOS Monterey
   var mailingNumber = name.replace('.ai', '');

   var directory = path.fsName + '/';

   for (var i = 0; i < artboards.length; i++) {
   artboards.setActiveArtboardIndex(i);

   var type = ExportType.PNG24;
   
   var exportOptions = new ExportOptionsPNG24();
   exportOptions.artBoardClipping = true;
   exportOptions.transparency = false;
   
   var thumbSpec = new File(
     directory + mailingNumber + '-' + artboards[i].name + '-THUMBNAIL'
   );
   exportOptions.horizontalScale = 75.75757576;
   exportOptions.verticalScale = 75.75757576;
   exportFile(thumbSpec, type, exportOptions);
   
   var fullSpec = new File(
     directory + mailingNumber + '-' + artboards[i].name + '-FULL'
   );
   exportOptions.horizontalScale = 176.76767677;
   exportOptions.verticalScale = 176.76767677;
   exportFile(fullSpec, type, exportOptions);
   

   }

   var pdfOptions = new PDFSaveOptions();
   pdfOptions.pDFPreset = "MVP Mailhouse High Quality Print";
   pdfOptions.compatibility = PDFCompatibility.ACROBAT8;
   pdfOptions.colorConversionID = ColorConversion.None;

   var saveAsPath = new File(directory + mailingNumber + '.pdf');

   saveAs(saveAsPath, pdfOptions);

   close();
   }

   app.open(new File(originalFile));

   =============== END: SCRIPT =====================

   We had this script for Illustrator that will export PDF and images with predefined presets. This was working until some of our team upgraded their macOS to Monterey.

   When they tried to run the script it will create a PDF and images with different file names, we are expecting that it will have the same file name from the AI file.

   EXPECTED RESULT:

   AI File: 02020-MVP-3.ai

   Exported Files:
   - 0202-MVP-3-THUMBNAIL.png
   - 0202-MVP-3-FULL.png
   - 0202-MVP-3.pdf

   ACTUAL RESULT:

   AI File: 02020-MVP-3.ai

   Exported Files:
   - ai1655486566390202-MVP-3-THUMBNAIL.png
   - ai1655486566390202-MVP-3-FULL.png
   - ai165548656639_0202-MVP-3.pdf

   Operating System: MacOS Monterey 12.4
   Adobe Illustrator: Adobe Illustrator 2022

   Object… more

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   1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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4. Clipping Mask broken in SVG export if name contains hyphen

   An Illustrator document that contains a clipping mask will not export correctly if the path used for clipping has a - in the name.

   In the resulting SVG code, the path definition looks like this:

   <rect id="clipping-path" ... >

   but the reference to it looks like this:

   <use xlink:href="#clipping_x002D_path" ... >

   You can see that the - was converted to "x002D" for the "use" tag, but not for the "rect" tag.

   Test files attached.

   Illustrator 26.0.3, macOS 12.4

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   1 comment  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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5. Properties panel interface spacing bug

   The Properties panel is displayed with extra spaces between all the fields,
   it's to the point where you have to scroll down to view the quick actions.

   I tried resetting preferences and reinstalling yet it's still showing in the same way.

   I'm trying zooming in and out on the panel with Ctrl + mouse wheel but it doesn't seem to work.

   Here are some screenshots of the Properties panel

   Any proposition to find a solution to this annoying interface bug is welcome.

   Thank you

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   1 comment  ·  Properties Panel  ·  Delete…  ·  Admin →
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6. Thai Tahoma font in Illustrator bug

   Thai font do not render correctly in AI 26.3.1 on Mac OS 12.4 (Refer to screenshots)

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   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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7. Previous illustrator version open with wrong size

   This is a BUG, not an idea…

   Details of your operating system: MacOS Catalina

   The version of Adobe Illustrator (desktop): 26.3.1

   The steps you were taking when you experienced the issues:
   I created a file with 100% size to send to a printer. I have the most recent version but they have a previous version. When they open the file, object size is 10x smaller. What can be causing these and how can it be solved?

   I'm sending screenshots

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8. Holding Ctrl does not enable Constrain Proportions for artboards

   If I have the Constrain Width and Height Proportions lock button depressed/disabled in the Control panel or for the Artboard tool, committing a change with Ctrl+Enter does not apply the change constrained, as it should do.

   Hitting Ctrl+Enter in Properties panel does not do anything at all. Properties is so broken.

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9. Illustrator 26.3.1 Mac - Rulers Not Working Properly

   Rulers won't be set to Artboard Rulers. Option for Global Rulers is greyed out. Sometimes a glitch appears in the upper right corner of the ruler. See images for examples.

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10. Please fix macOS Help > Search in menubar. It freezes and beachballs in Illustrator 2021 and 2022 even on new installs on new machines.

    Something changed in the past couple versions of Illustrator that messes up macOS workflows. If you use the Help > Search bar to search the File, Edit, View etc menubar options, the app will freeze for a while and show the spinning beachball. This drastically slows down workflows that used to work.

    This happens on Intel macs (including iMac Pro) as well as Apple Silicon macs (M1 Max) on new installs, fresh users. Extremely consistent. Searchbar used to work fine on all previous versions of Illustrator like CC 2019

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11. Translation error (German)

    When opening a file in illustrator with missing fonts, a window pops up to replace or activate fonts. There is a translation error in the German version of Illustrator 26.3.1 on mac OS 11.6.7.

    The english word "Type" was translated to "Typ" instead of "Schrift".

    This translation error seems to be common in other languages as far as i can see it here on uservoice.

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12. Can't do changes to the containing folder - gude

    A text file named "gude<current date>" is created in the destination folder. Can't do changes to the containing folder.

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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

13. Expand Dialog Box

    When I click Object < Expand - no dialog box shows up allowing me to actually expand,

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14. Illustrator is incompatible with Windows 11 sleep mode

    My Windows 11 laptop (Samsung Galaxy Book Pro 360) heats up and excessively drains battery when Illustrator is open and the laptop has been put into sleep mode. My laptop heats up even more while been plugged in and in "sleep mode" with illustrator open. These issues has forced me to use the hibernation mode for example during commuting.

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15. Blending paths with brushes and width profiles works wrong.

    Create two lines.
    Apply art or pattern brushes to both of them.
    Apply width profiles to both of them.
    Blend them.
    Ai will generate steps that have uniform profiles instead of intermediate.

    Scatter, calligraphic, and bristle brushes won't let you edit the width profile. I did however test with two calligraphic brush paths with different pressure curves and that was ignored for the intermediary paths. Please test this with bristle and scatter brushes as well.

    (this is essentially a reopening of https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41634754-blending-paths-with-width-profiles-works-wrong with a feature that was missed when originally implementing it, as such I just copied and edited Egor's description :) )

    Create two lines.
    Apply art or pattern brushes to both of them.
    Apply width profiles to both of them.
    Blend them.
    Ai will generate steps that have uniform profiles instead of intermediate.

    Scatter, calligraphic, and bristle brushes won't let you edit the width profile. I did however test with two calligraphic brush paths with different pressure curves and that was ignored for the intermediary paths. Please test this with bristle and scatter brushes as well.

    (this is essentially a reopening of https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41634754-blending-paths-with-width-profiles-works-wrong with a feature that was missed when originally implementing it, as such I just copied and edited Egor's… more

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16. Space + drag navigation bug after sleep on M1

    The space + drag navigation stops working in almost all Adobe programs after I wake up my M1 Macbook Pro from sleep on macOS 11.5.2. So I have to restart the system.

    Thanks in advance for the help!

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17. File > Place doesn’t work

    The shortcut key to place something on artboard i.e Shift+Ctrl+P is not working

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18. 3D Extrude doesn't treat a group as a group

    I’ve got a logo I need to extrude, but Illustrator appears to be treating each object within the logo as having a separate instance of the 3D Extrude effect applied. You can see an example in the attached video – I add the effect and the preview is exactly what I’d expect, but when AI renders the effect, each object loses the perspective it has in the preview.

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19. 線幅プロファイルが付加されたパスに対するブレンドを指定すると表示に時間がかかる。

    Illustrator 26.3.1
    OS macOS10.15.7(Intel)/Windows10

    問題の説明:
    線幅プロファイルが指定されたパス同士をブレンドした場合、再描画に相当な負荷がかかります。アクティビティモニターで確認するとCPU負荷が90％を超え、その状態が数秒続きます。その間Illustrator上ではレインボーカーソルが回り続けます。
    なお、ver.25.4.1ではこの様な表示パフォーマンスの問題はありませんでした。

    再現手順:
    1.直線をペンツールで２つ作成し、それぞれに線幅プロファイルを指定する。
    2.そのパスに対してブレンドを指定しステップ数255とする。
    3.意図通りの表示となるが、描画完了までに数秒かかりレインボーカーソルで待たされる。

    実際の結果:
    微調整の為にアンカーポイントを移動したり線の設定などを変更するたびに数秒待たされる。

    期待された結果:
    プロファイルを付加したパス同士のブレンドに対するパスポイントの調整でも以前のバージョンのようにスムーズに編集できる。

    回避方法:
    パフォーマンスの問題のようですから、再描画が完了するまで待つか以前のバージョン（2021）を利用するしか無いようです。

    ※添付のベンチマーク用データではシンボルの編集終了から通常の編集画面に戻るまでに１分近くを要します。

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20. Cloud Documents Do Not Open (Urgent)

    There is a bug that I have been experiencing for some time with my cloud documents in Adobe Illustrator. Like any other day at work, I'll open up illustrator and go to open one of my cloud files that are accessible on the home screen under 'your files'. However, these files for some reason have become unresponsive to my clicking on them. Double-clicking on them to open results in absolutely nothing happening. I can move the file around to new folders and other functions under the three dots, but I cannot simply open the file by clicking on it. This makes them completely inaccessible and totally makes storing them in the cloud completely useless.

    I have had this problem on two different machines so far, and have tried various fixes such as resigning in and reinstalling a fresh version as well as restarting my computer.

    Here are the specs for the first computer I experienced these troubles with:
    macOS Monterey 12.3.1
    2.6 Ghz 6-Core Intel Core i7
    16 GB 2667 MHz DDR4
    AMD Radeon Pro 5300M 4GB

    Here are the specs for the second:
    Windows 10
    Intel Core i7 -10750H CPU @ 2.60 GHz
    16 GB Ram 2933 MHz
    NVIDIA GeForce RTX 2070 Super

    I should also mention that if I open a new file and try to open up these cloud documents by going through File>Open Recent Files> they will not open either.

    Documents won't open through using Adobe Creative Cloud either.

    So in conclusion they will not open through the standard home interface or through the open-recent-files- function and I need mega help.

    There is a bug that I have been experiencing for some time with my cloud documents in Adobe Illustrator. Like any other day at work, I'll open up illustrator and go to open one of my cloud files that are accessible on the home screen under 'your files'. However, these files for some reason have become unresponsive to my clicking on them. Double-clicking on them to open results in absolutely nothing happening. I can move the file around to new folders and other functions under the three dots, but I cannot simply open the file by clicking on it. This… more

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    2 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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