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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7840 results found

  1. Zooming manually (on trackpad) works on and off

    When I try to zoom in or out, it doesn't always work. I'm having this issue on Adobe XD in addition to Illustrator. I use my trackpad to zoom (scroll/pinch to zoom) and it works fine in all other software so I know it's not my computer.

    It started within the past year and has gotten worse. I'm not sure what causes the issue, sometimes it's like that when I open the app, or sometimes it just does it mid-work session. I was using Adobe XD yesterday and noticed that dragging in an image to the artboard made zooming possible…

    2 votes
    1 comment  ·  Tools  ·  Admin →
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  2. Sloppy GUI design

    In the most recent version of Illustrator for Mac, 24.0.0, the Save as dialogue seems to be designed by a startup company for use on Windows. :) Not a big issue, but please, Adobe, move the Format drop-down menu so that it sits in line with the Save cloud document button. This hurts my eye.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  3. Cannot copy from one layer and. paste to another....

    After the latest update, copy and paste between layers is wonky. If I copy an item from one layer, it will only paste back into that layer. If I make the source layer hidden and try to paste, I get the "attempting to paste to locked/hidden layer" warning. I can select an object, then drag the small box that shows up in the layers panel to a new layer, but this is a bit awkward....

    5 votes
    0 comments  ·  Other...  ·  Admin →
    How important is this to you?
    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This behavior is most probably cause by Paste Remembers Layers option, accessible in the Layers panel’s flyout menu.

    When it’s enabled, Illustrator tries to paste copied objects into their original layers.

    If the option it disabled, but it still does not work as you want it to, please reply back.

  4. Illustrator 26.2.1 LAGS on EVERYTHING. Unusable.

    System Version: macOS 11.6.5 (20G527)
    Illustrator 26.2.1
    Model Name: iMac
    Model Identifier: iMac18,3
    Processor Name: Quad-Core Intel Core i7
    Processor Speed: 4.2 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    Memory: 64 GB

    For no reason that I can tell, Illustrator has suddenly become totally unresponsive. I can't do ANYTHING. Even trying to resize the interface window results in a 30-second-long storm of flickering diagonal arrows cursor. No menu item can be selected without an unusably long lag.

    I have reset preferences, restarted Illustrator, restarted the machine altogether, switched wifi networks, the whole shooting match. I use Illustrator…

    1 vote
    2 comments  ·  Performance  ·  Admin →
    How important is this to you?

  5. ダイレクト選択ツールでクローズパスからセグメントコピーでプレビューに残像が残る

    ダイレクト選択ツールでクローズパスからセグメントをコピーするとプレビューに残像が残ってしまいます。
    過去のバージョンでは長年、このような表示やプレビューの残存はありませんでした。改善してもらえませんでしょうか？

    動画が50M以上はアップできなかったので下記URLをご参考ください
    動画URL→ https://youtu.be/ZwOtmr2Ju9g

    1. Windows10 Adobe Illustrator 27.0
    2. クローズパスのダイレクト選択ツールでセグメントをクリックしてAlt（Option)を押したまま真横にマウスドラックでコピー
    3. 元のクローズパスのシェイプは固定表示されたまま、アウトライン表示でドラックしているパスをリアルタイム表示、クリックを離した瞬間選択中のパスのセグメントが抜き取られるようにコピー完了、プレビューの残像は残らない（過去のIllustratorバージョンの通常の表示を期待していた）
    4. 残像が残ってパスをコピーする元になるクローズパスは変形プレビューされてしまい、プレビュー画面で残像が残る
    5. 動画をアップロードします
    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  6. Hindi character paste in incorrectly

    When I copy Hindi text from another source (such as Outlook) and paste it into a text box in illustrator, the characters appeared in the wrong order

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  7. Illustrator 27 packaging bug

    Mac OS Big Sur 11.7
    Adobe Illustrator 27
    Mac mini M1

    Package command destroys filenames and replaces links with others. That's catastrophic for my job. Please fix it as soon as possible.
    Also, could not upload files for helping you reproduce the issue.

    9 votes
    6 comments  ·  File Save, Import and Export  ·  Admin →
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  8. 無法存取檔案，按關閉也無法存檔

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  9. Copying tables from InDesign and only the text pastes in Illustrator

    Hello, I used to be able to copy a table I created in InDesign and copy and paste it into Illustrator with all of the formatting being the same. Now when I go to paste a table, all of the table formatting is missing and it's just a big block of text. Please fix this soon as my company does this on a day-to-day basis for our images. I attached an image of what it looks like when I paste the table in Illustrator.

    13 votes
    5 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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    Under Review  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Illustrator team is working on a fix for this issue. Meanwhile you can use the below workaround to paste the table as it was before.


    Before you copy the table in InDesign, create a path object along with table and then copy from InDesign and Paste in Illustrator. This forces the PDF route for copy/paste between ID and AI

  10. preview for tif images does not change after embedding

    I use Illustrator 2023 27.0 on Mac book pro with macOS Monterey Version 12.5. When placing tif images the preview shows a low resolution image (individual pixels are blurry). This should normally be corrected once the image is embedded. But in the case of tif images this does not work it stays in the preview stage even after embedding. However, when printed it shows the correct image. Therefore there seems to be a bug which does not show the correct state of tif images after embedding. This bug is specific for tif images since it does not show the same…

    2 votes
    1 comment  ·  Images, Links  ·  Admin →
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  11. Keyboard Shortcuts (hotkeys) get reset to blanks when Illustrator is updated to 2023 / 2024 / 2025...

    All typical mac menu commands are not working in Illustrator 2023. Command 0, Command +, command N etc. are not working.

    3 votes
    7 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  12. V26.5.1 Path re-open after using pathfinder tool

    V26.5.1

    The steps you were taking when you experienced the issues:
    1. pen tool to do a open path
    2. close the path using "add to shapes" in pathfinder
    3 use pen tool to start a new point, the previous closed shape will reopen and join the new point

    Your expected result :
    using pen tool to start a new point should give a single point, not joining the previous closed shape
    the closed shape should remain closed

    9 votes
    2 comments  ·  Pathfinder and Compounds  ·  Admin →
    How important is this to you?

  13. PNGs exporting without transparency

    Exported PNGs do not have transparent backgrounds

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  14. Problem with <use> element of SVG files

    In SVG 1.0/1.1, the <use> element uses the xlink:href attribute to refer to objects; In SVG 2.0, the attribute was changed to href. Illustrator supports the former, but not the latter, content will be lost when opening such a file.

    Below is a simple test case (saved as a .svg file). There are three circles in it, the second one is referenced via xlink:href and the third one is referenced via href, opening the file in Illustrator will only see the first two.

    <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="50" height="100">
    <circle cx="25" cy="20" id="circle" r="10"/>
    <use xlink:href="#circle" transform="translate(0 30)"/>
    <use…

    2 votes
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  15. Illustrator 2023 crash

    He realizado un diseño en Adobe Illustrator 2022 y luego de guardarlo y cerrarlo lo intento abrir y por mas que intento no abre, el programa se queda cargando un poco y luego se cierra automaticamente. No me abre, el archivo es un poco pesado y tardaría pero igualmente deberia abrir. He estado con soporte y aun así no han conseguido el error.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  16. Regression in version 27.0 - SVG tspan not handled correctly

    Hello

    When I place the following SVG

    <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 500 500" width="500" height="500"><text><tspan>60</tspan></text></svg>

    And then try to export the object back to SVG, I get

    <?xml version="1.0" encoding="UTF-8"?><svg xmlns="http://www.w3.org/2000/svg" width="36.86" height="39.2" viewBox="0 0 36.86 39.2"/>

    The tspan content is gone.

    Without the tspan it works ok. It also works fine in AI 26.5

    The example is an extract from a larger SVG object created through the Datylon plugin

    Seems like an AI regression bug. Any chance it will be fixed in later versions?

    Tx!

    Peter

    PS also posted as https://community.adobe.com/t5/illustrator-discussions/regression-in-versoin-27-0-svg-tspan-not-handled-correctly/m-p/13297751

    2 votes
    1 comment  ·  Other...  ·  Admin →
    How important is this to you?
    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  17. Point type alignment trouble

    I have an issue with Adobe illustrator, and the online help service didn’t help me at all

    Here’s the deal:

    When I type in English left to right, I can align the text to the horizontal center of the artboard.

    BUT when I write in Hebrew (or Arabic), right to left, using a point type, the text will not align.

    If I convert to area type, or if I change orientation of the txt to left to right, the text will align fine.

    So the issue happens only when writing in Hebrew or Arabic, In right to left orientation, and…

    3 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  18. Lokales Speichern nicht verfügbar

    Ich kann meine Dateien nur noch in der Cloud speichern, nicht mehr lokal. Das will ich aber nicht!
    Macbook Pro 2021, M1, 32 GB
    MAC OS 12.6
    Illustrator 27

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  19. MacOS Ventura color pale

    After update to macOS Ventura, file color becomes pale, like neon color becomes pale

    24 votes
    10 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  20. PNG BITMAP

    I'm having a problem with the PNG bitmap, in Illustrator 2021 the image background was automatically transparent after import. However, in version 2023, the background is solid or not transparent.

    1 vote
    0 comments  ·  Images, Links  ·  Admin →
    How important is this to you?
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