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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7892 results found

  1. ESC key doesn't work for escaping isolate mode or text typing.

    Now ESC key doesn't let me escape from text typing mode, isolate mode, and artboard editing mode. Please fix it

    1 vote
    0 comments  ·  Isolation  ·  Admin →
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  2. When I cut or Copy an element from illustrator, Paste is not available inside Illustrator

    When I Cut or Copy an element from illustrator, Paste is not available inside Illustrator. For example I have a text, I select it, choose the Edit > Cut option and then the text dissapears but the option of Edit > Paste is not available.

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  3. Automatic hyphen turns in to different glyph character

    I have a strange phenomenon on my Mac (Ventura 13.0.1): in the example there are three identical texts in 3 different font types (purchased, Adobe and Google). All fonts are available in the font manager program (RightFont) and auto-activation is enabled (the fonts are NOT activated initially).

    I open the Illustrator (27.0.1) file and RightFont reports that missing fonts are available for activation (Illustrator also reports this, but I ignore this message, as RightFont already 'takes care' of it.

    As soon as the fonts are loaded, the purchased and Google fonts have a 'strange' symbol (usually a different kind of…

    1 vote
    5 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. 3 Color Trace feature no longer working after v27.1 update

    3 color trace feature no longer working after v27.1 update (also effects the other limited pallet trace functions) Previously the trace would simplify the colours of a trace, now it ads far too much detail and colour variants even when you request only 3. See attached simple trace, I wanted to keep the 3 colors from the original but extras were added (defined from low res original) this never happened before. I use this feature regularly in my workflow and have done for years. please fix this bug!

    6 votes
    0 comments  ·  Actions  ·  Admin →
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  5. Intertwine not working properly, when objects inside get moved

    Intertwine not working properly.
    When objects inside get moved, the areas don't get auto-updated to adapt to changes.

    2 votes
    0 comments  ·  Clipping, Intertwine  ·  Admin →
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  6. Cant' get character properties (AI ver26.4. ~）

    AI ver 27.0.1 bug , too

    2 votes
    0 comments  ·  SDK and Scripting  ·  Admin →
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  7. Effects from the effects pannel not working or showing settings

    All the effects from this list are simply not working. It appears in the appearance pannel but not even the settings pannel pops up.

    1 vote
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  8. All elements disappearing the more I edit. They show in layers panel, but not on artboard or in exports.

    I'm working from (an up-to-date version of) an Illustrator file with five differently sized artboards. They all are using the same elements and symbols, just arranged different for different layouts. When I click on one of the artboards and select a group to scale down, the elements begin disappearing and have not reappeared.

    I exited the group and more elements in the artboard disappeared. Clicking out of the artboard group itself made the entire group disappear. When I click back into the artboard, selecting an element reveals the outlines and bounding boxes, but the artwork itself is not visible. Opacity…

    1 vote
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  9. リピート機能を適用したオブジェクトに再配色が効かない

    リピート機能（ミラー、ラジアル、グリッドのいずれも）を適用すると再配色で色を変更するできなくなります。
    ダブルクリックなどして編集モードにすればできますが、他のオブジェクトと同時にできなければあまり意味がありません。

    通常の状態で再配色でカラーが管理できるようにしてください。

    4 votes
    Under Review  ·  1 comment  ·  Repeats  ·  Admin →
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  10. Image Colours getting inversed. Purple and Yellow.

    1 vote
    0 comments  ·  Images, Links  ·  Admin →
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  11. Text highlighted with Layer color while I'm typing

    Hi!

    Do you have any idea why some of my Text objects stay highlighted with the Layer color while I'm typing (the yellow one in the video), and some don't (the orange one)?

    Cmd-H doesn't change that (the yellow one stays highlighted while I'm typing).

    Is this something in the Preferences, or Object settings, or Layer settings?

    Thanks a lot for your help!

    I'm on Mac OS 11.4, using Illustrator 27.0.1

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  12. Repeated items become invisible when I close and open Illustrator

    I made a file in Illustrator with a few shapes that get repeated in a grid, but when I close and open the file again, some shapes become invisible. When I click on them enough so they get in isolation mode, they appear again, but everytime I open the file they are invisible at the start.

    I tried to copy and paste these in a different document but that doesn't help.

    My operating system: Windows 11 Home
    Version of Adobe Illustrator: 27.1, but when I used 27.0.1 it was also there.

    1 vote
    1 comment  ·  Repeats  ·  Admin →
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  13. Color changes when document is closed

    I am working on several documents with a specific color, and when I close the AI file, the color switches to a different HEX code.

    This issue has no pattern that I can understand, since it does not happen with all documents. It is even more odd because if I choose the color I want with the eyedropper, it remains correct, but if I write the HEX code, it does not. Besides, the color profile doesn't change when this happens, at least that I'm aware of.

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  14. Image trace limited palette no longer works in AI 27.1

    Image trace does not use a limited palette when this option is specified in the tracing options.

    Steps:

    1. Place photographic or other image with many colours
    2. Choose any of the limited colour presets (16 in this example) and trace

    Expected result: Trace uses the specified number of colours
    Actual result: Trace acts as if 'Automatic' was selected (or otherwise disregards limited palette)

    24 votes
    12 comments  ·  Images, Links  ·  Admin →
    How important is this to you?
    Resolved (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  15. Multiple import of SVG doesn't include filters. Only the first file opened includes filters.

    Situation: I have 2 SVGs I want to import into Ai.

    I import the first one and the SVG Filter Effects are applied as expected.
    Then, when I open the second SVG, Ai just completely ignores the SVG effects.

    It's a simple bug which probably should have a simple fix.
    However, as a developer, I wasted 6 hours of my time not realizing you could have such a trivial bug, one that's so easy to fix, in your software after this long.

    Here's the second bug: "upload files" feature for the bug request doesn't accept SVG. Or maybe it's just…

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  16. As opções "novo espaço de trabalho", "redefinir" e "gerenciar espaços de trabalho" não estão acessíveis.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  17. Align to Selection & Align to Key Object not working

    Mac OS Ventura 13.0.1
    Illustrator 27.0.1 & Illustrator 26.5.2

    I am not able to select 'Align to Selection' nor 'Align to Key Object' in either the Properties panel or the Align panel. It seems stuck on 'Align to Artboard' whenever I select specific objects.

    4 votes
    1 comment  ·  Align, Distribute  ·  Admin →
    How important is this to you?

  18. SVG - save as in illustrator version 27.0.1 - moving objects off artboard sporadically

    The latest version seems to not be playing well with SVG formats. I have reverted back to 26.5.2 and the issue resolved itself.
    When saving an SVG, everything looks fine. When it is opened again, all the of the objects are sporadically distributed on and off of the artboard. I have never seen this issue before and my save settings are the same.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  19. Illustrator 27.0.1 does not recognize JPG format (then locks file)

    Problem:
    Illustrator 27.0.1
    DRAG - DROP any JPG format image into Illustrator and the attached error occurs. The image must be RENAMED to "JPEG" for Illustrator to recognize it, however, when attempting to rename the image its locked by illustrator.

    1 vote
    0 comments  ·  Images, Links  ·  Admin →
    How important is this to you?

  20. Direct Selection Tool not working

    I'm on a Macbook pro (macOS Big Sur version 11.7) using Adobe Illustrator 2023.
    When using the direct selection tool and clicking on an object or path, the anchors don't show up and the object/path does not look like it is selected. However, if I run my mouse around the edge of the object/path then the anchors will show up when the mouse is hovered above it and I can select the specific anchor. However the handles don't show up.
    What can I do to fix this?
    I've tried restarting my computer and resetting my preferences but the problem still…

    3 votes
    1 comment  ·  Tools  ·  Admin →
    How important is this to you?
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