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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7715 results found

  1. Problem with <use> element of SVG files

    In SVG 1.0/1.1, the <use> element uses the xlink:href attribute to refer to objects; In SVG 2.0, the attribute was changed to href. Illustrator supports the former, but not the latter, content will be lost when opening such a file.

    Below is a simple test case (saved as a .svg file). There are three circles in it, the second one is referenced via xlink:href and the third one is referenced via href, opening the file in Illustrator will only see the first two.

    <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="50" height="100">
    <circle cx="25" cy="20" id="circle" r="10"/>
    <use xlink:href="#circle" transform="translate(0 30)"/>
    <use…

    2 votes

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  2. Regression in version 27.0 - SVG tspan not handled correctly

    Hello

    When I place the following SVG

    <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 500 500" width="500" height="500"><text><tspan>60</tspan></text></svg>

    And then try to export the object back to SVG, I get

    <?xml version="1.0" encoding="UTF-8"?><svg xmlns="http://www.w3.org/2000/svg" width="36.86" height="39.2" viewBox="0 0 36.86 39.2"/>

    The tspan content is gone.

    Without the tspan it works ok. It also works fine in AI 26.5

    The example is an extract from a larger SVG object created through the Datylon plugin

    Seems like an AI regression bug. Any chance it will be fixed in later versions?

    Tx!

    Peter

    PS also posted as https://community.adobe.com/t5/illustrator-discussions/regression-in-versoin-27-0-svg-tspan-not-handled-correctly/m-p/13297751

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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    I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  3. Selecting multiple links with cmd+click in Illustrator with Wacom Pen is broken.

    I'm using a iMac Retina 5k 2020 with a Wacom Intuos Pro.

    I've noticed that after one of Illustrator's Update, I was not able to select multiple links (cmd+click each link) in the Link Tab with my pen, but when I was using a mouse, there wasn't any problem.

    I was going to blame Wacom, I've had issues with their updates before, but I've reverted to Illustrator 26.0 and it was working perfectly fine. I've updated older versions 1 by 1 to see when it started bugging and it looks like version 26.4 is the culprit and it kept on…

    2 votes

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  4. Pattern Brush 'Hue Shift' does not result in correct appearance of stroke color

    This issue is not new and occurs for a few years at least.
    I i apply at a pattern brush > Colorization > Method: Hue Shift, the key color does not represent the same color of the choosen stroke color when the brush is applied to a Stroke. The color is always way off. I am well experienced in Illustrator (and certifeid by Adobe) but i can not find any thing i did wrong. That's why i am almost sure this issue is a bug. But please, tell me i am doing something wrong. That way i can help my…

    2 votes

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    10 comments  ·  Brushes  ·  Admin →
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    The solution provided in the comments below.


    However, when the key color is automatically gets set as the white (or any grayscale tint) as the most prominent color, the hue shift gets calculated wrong.


    If you think Illustrator should pick another color in cases like this — please continue voting.

  5. With large UI scaling enabled, New Document dialogue does not properly display input text boxes

    Setting UI Scaling preference to large causes the New Document dialogue to incorrectly display text input values due to baseline being too high and clipping off top of characters, making it difficult to edit. This does not appear to affect other dialogues although not all were reviewed.

    2 votes

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  6. Pattern image is not copied to clipboard

    When copying an asset to clipboard (using Ctrl/Cmd + C) SVG data in clipboard doesn't have custom image pattern. However, if the asset is exported the image pattern is included in the SVG file.

    MacOS Monterey 12.5 Apple M1 Pro
    Adobe Illustrator 26.5

    Steps to reproduce:
    1. Download and open FlowerDress.ai - https://drive.google.com/file/d/1vKlyAV2ahPACBnPpe8TUGUXnpznQ3rIf/view?usp=sharing
    2. Make sure it looks like on the screenshot - https://drive.google.com/file/d/1Ji71P6F5nw3O5KAjfjhp_pmKmCpZNLy0/view?usp=sharing
    3. Select the dress and hit Ctrl/Cmd + C.
    4. Paste it in any code editor (vscode).

    Actual Result - https://drive.google.com/file/d/10jE12CQuTzYf0ZCh4paWJor4RDRot-aj/view?usp=sharing
    <?xml version="1.0" encoding="UTF-8"?>
    <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 239.18 354.03">
    <defs>
    <style>…

    2 votes

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  7. 3D Revolve Classic not updating applied symbols after symbol changes

    Making changes inside a symbol does not update where it is used as an instance. Video below shows editing of an extrude with a symbol applied to the outside of a cylinder. The preview toggle on/off inside the extrude tool also does not work in updating the applied symbol in real time.

    2 votes

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  8. 2 votes

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  9. paragraph copy converts to individual letters, or small small groups of letters

    I have noticed this issue with some increasing frequency: where paragraphs of copy suddenly appear as individual letters or small groupings. These letters all appear on their own layer. I am unable to grab all the text, or modify an entire word. Thankfully, I save rounds of files, or work by copy and pasting , so I'm generally able to grab copy from an older version, but this is maddening to say the least. I work as a packaging designer and it's crucial that copy remain editable. I have attached an image of the copy selected and highlighted little pink…

    2 votes

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  10. Save As and Export dialogue box not opening / appearing

    running v26.5, Macbook Pro M1 14, OS12.0.1

    'Save As' and 'Export' dialogue box not opening so unable to save or export anything when running two screens.

    'Save As' and 'Export' dialogue box opens but is fully greyed out when only using laptop (see screenshot).

    Problems started a few days ago and cannot be sure if it was tied into an OS update.

    I do not run any plugins.

    I have:
    • Reset preferences
    • Uninstalled and reinstalled
    • Restarted machine several times

    2 votes

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  11. Dialogue Boxes not opening

    I am running Illustrator 26.5 on macOS Montery 12.6 and no dialogue boxes are opening. I have to restart Illustrator in order to save, export, etc. Once I force quit, if a file has been recovered, when I got to save that file, Illustrator crashes, and I am unable to save (as the cycle just continues).

    2 votes

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  12. Text center alignment off

    I'm on the most up-to-date version of Illustrator (26.5). Whenever I try to center text within a box, the x and y coordinates are slightly off for the text. For example, say my box is at 100.5 px on the x-axis and 100.5 px on the y-axis. When I center the text over the box (using Align Objects tool), the text box coordinates are 100.6904 px, 101.2729 px. Before I updated Illustrator, the text coordinates would always match the box coordinates. Even though the numbers are only off slightly, it is visibly noticeable that the text isn't perfectly aligned.

    2 votes

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  13. Font weight lost in SVG export

    When exporting to SVG the code seems to have lost the font weight atribute. We are exporting in bold and the old epxort used to include the code font-weight="700". The new code has ommited the font weight.

    2 votes

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  14. File overwrites without warning when exporting to PNG

    When you Export a file as a PNG, check the "Use Artboards" and select a specific artboard, Illustrator overwrites your file without warning. This is not consistent with exporting to SVG.

    2 votes

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  15. Issues with drawing inside a vector with freeform gradient

    Operating system: MacOS Monterey
    Illustrator version: 26.5

    When I try to draw inside a vector I made, the colour of the vector changes and I was advised in the Adobe forum that this is likely a bug with the freeform gradient.

    Here's what I've done:

    I have created a vector with a freeform gradient.

    I press the vector and choose draw inside.

    I click outside the vector.

    I choose the brush tool and change to the colour I want.

    I draw inside the vector.

    The colour of the vector changes.

    I have also recorded a video so that you can…

    2 votes

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    1 comment  ·  Gradients  ·  Admin →
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  16. 線幅を変えると矢印から線がはみ出る

    ver26.5(最新)。Windows10使用。

    線幅を変えるとパスの終点の矢印から線がはみ出る。

    例えば、線幅17に対し、終点を30%などにすると矢印から線の端がはみ出てしまう。

    矢印11、12、13、14が該当。
    ならないのもありしたが、全部調べていないので、他の矢印もそうなるかもしれません。

    2 votes

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    0 comments  ·  Strokes  ·  Admin →
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    PCM Miyuki responded

    アイサービス 様

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきました内容ですが、Macでも同様の現象が見られます。矢印の整形について、もともとこのような仕様である場合もありますが、確認がとれるまでしばらくお待ちくださいませ。

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム


  17. Slow performance / undesirable switch to CPU preview

    Operating system: macOS Catalina 10.15.7
    Illustrator: 26.5

    When turning on rulers or editing the artboard, Illustrator switches to CPU preview, which is very slow.

    After closing and reopening the file, the gpu preview is active. (If i don't save the file with rulers turned on)

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  18. Unable to set Illustrator 2022 as default app

    When setting the default app for Illustrator files, 2022 version doesn't appear as an option. Files always open in 2021. When using Windows Default Apps setting, Illustrator 2022 doesn't appear as an option. This problem doesn't occur with other 2022 Adobe apps such as InDesign and Photoshop.

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  19. Menu interface is not displayed on Monterey 12.5.1 and Illustrator 26.5

    Hi,

    I have an issue with illustrator 26.5 :
    I can't open files and the menu interface is not displayed, nothing works.
    Same issue with InDesign 16.4.3 and all 17 versions.
    I got a MBP with M1 pro on the latest macOS (12.5.1), i tried the Apple Silicon and Intel versions with Rosetta, both doesn't work.

    Thanks

    2 votes

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  20. Problem with linked png files

    I opened a file I had last edited in January 2022 and it says there are a lot of missing files. Upon inspection it turns out only the png files are missing, jpegs are still linked. Now when I try to relink the missing files nothing happens. I'm taken back to the dialog box which said that the file is missing. There's no way for me to relink the pngs!

    OS: Mojave, 10.14.6
    Illustrator: 25.4.8

    2 votes

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    6 comments  ·  Tools  ·  Admin →
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