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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7839 results found

  1. Type on path not converting to outline

    Operating System: OS X Ventura 13.4.1 (c) (22F770820d)
    Version of Illustrator: 27.7

    I have an artwork which includes some type on a path (circle). When I go to send the file to a printer (PDF), I always outline the text as we've had issues in the past. For this artwork I've selected all the content and selected 'Convert to Outline', which has worked fine on all the type except the type on a path elements which just disappeared. I restarted Illustrator, but this didn't solve the problem.

    The Type on a Path was part of a group, so I then…

    2 votes
    4 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  2. Gradient visible banding

    Hi me and my team are having some problems with the gradients in illustrator.
    When we try to make a simple gradient it seems like it was mad in steps and not clean and smooth as it used to be. Anyone is having the same problem or now how to fix it? P.S. I leave you a screenshot so u can understand the source of the problem.

    2 votes
    1 comment  ·  Gradients  ·  Admin →
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  3. Changing file name while file is open provides no contextual response in cloud.

    Windows 11 Pro
    22H2 - Build: 22621.1992
    Experience Pack: Windows Feature Experience Pack 1000.22644.1000.0

    Illustrator V. 27.7

    While In illustrator I realised I saved two iterations of the same name (I had intended to overwrite the previous cloud saved file but instead if added (1) to the name.

    In the home area I clicked my files and proceeded to change the name, hitting enter did nothing, hitting the enter on the d-pad did nothing. Clicking away did nothing. I had an epiphany and realised it was because I had the file open i couldn't change the name.

    However, this didn't…

    2 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  4. Problems with Photoshop Effects

    Lately, everytime I try turning a vectored shape (after I gave it a gradient mesh) with no stroke, I constantly keep getting stray white pixels inside the stroke that seem to trace the stroke. I'm trying to make a quality illustration, but these pixels are keeping me from doing that. Thank you!

    2 votes
    3 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  5. Workspace keeps disappearing

    I had a custom workspace of everything I needed and right where I wanted it. Multiple times now I open up AI and my workspace is no longer there. I create a new one just how I want it again, and a short time later it disappears again and I have to start all over again. I don't know if its happening because of updates or something else, but it's frustrating and it throws off my workflow cause I have to keep taking take to reset everything.

    2 votes
    1 comment  ·  User Interface  ·  Admin →
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  6. Blend Modes

    Blend modes are not working

    2 votes
    1 comment  ·  Other...  ·  Admin →
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  7. テキストコピー&ペースト時に、書式がコピーされない

    〜環境〜
    M1 Mac mini
    macOS Ventura（ver13.4.1）
    Adobe Illustrator 2023（27.7）

    書式ありのテキストをコピー・ペーストすると、
    その書式が継承されない。
    今日までは特に問題なかったが、今気づいた次第です。
    同様の現象を解消された方がいらっしゃったら、
    解決方法を教えていただければ幸いです。

    ちなみに、
    １）環境設定＞クリップボードの処理にある、
    　　『ペースト時：書式なしでテキストをペースト』の
    　　チェックボックスは、チェックを入れていない。
    ２）環境設定リセットを行うも変化なし
    ３）Mac本体再起動しても変化なし
    ４）Illustrator字体再起動しても変化なし

    2 votes
    4 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  8. Placing Linked PDF file with "Show Import Options > Crop to:", placement doesn't obey the option selected

    On the latest update to Illustrator (early July 2023), when placing a PDF with "Show Import Options", no matter which option is picked (Art, Crop, Trim, Bleed, Media), it always places to the crop/artboard, even though there is bleed set and larger media/artwork beyond the artboard in the PDF.

    2 votes
    0 comments  ·  Other...  ·  Admin →
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  9. "unknown filter error" when importing variables which have multiple links within the document

    "unknown filter error" when importing variables which have multiple links within the document.

    Reproduce:
    1. make a document with variables. I have a mix of image and text but I don't think it matters.

    1. link multiple document objects to one variable, as is allowed within illustrator

    2. try to update the variable library with a CSV that has the same structure just different values (average use case)

    You should get a dialog warning that variable sets need to be overwritten blah blah click ok and then the error pops up. Probably forgot a nested loop would be my completely uneducated guess.

    2 votes
    1 comment  ·  Other...  ·  Admin →
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  10. Automatic numbering does not continue in linked area type

    While using automatic numbering, an area text linked to another Artboard or within the Artboard restarts the numbering from 1 after moving the overflown text to the second linked type area. Please add option to choose restart the numbering or continue numbering with user preference. Another issue is that one point with continuing the lines to the next type area also starts with numbering rather than considering the continuation of the last line from first type area.

    2 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  11. Application name in dialogue box contains strange character

    Illustrator version 27.6 shows strange characters in dialogue box.
    The app name is $$$/GeneralStr/196=Adobe Illustrator.
    It feels not good, to use an app with a strange behavior like this.

    2 votes
    1 comment  ·  User Interface  ·  Admin →
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  12. OBJECT > EXPAND creates SPIKES in geometry

    I use Illustrator to create emboss patterns for production tooling. When delivering my patterns, all geometry must be EXPANDED and represented as real vector lines so that the engravers can mill out the tool.

    Recently, when I EXPAND the patterns I make (OBJECT > EXPAND), I'm starting to see random SPIKES in my outlined strokes when using the EXPAND tool in the menu. This problem is reproducible on my machine, but it does appear to be random. Sometimes it does it, and sometimes it doesn't. My vector curve is stroked at 0.03 inches.

    This problem is causing CRITICAL delays in…

    2 votes
    6 comments  ·  Strokes  ·  Admin →
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  13. Illustrator 27.6.1 randomly freezing...

    This is happenng to a few of the machines in my office. AI will randomly stop responding. The window will grey out and the only way to resolve is to force quit (I've given it an hour once to see if it resolved itself, but no).

    AI 27.6.1
    Windows 11
    Nvidia RTX A2000 12gb GPU
    i7-12700 CPU
    64G memory

    2 votes
    1 comment  ·  Performance  ·  Admin →
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  14. Gaussian blur reverting when opacity is updated + blur effect creating a rectangular frame

    Gaussian blur gets disabled when you change the opacity of the shape; and will have to open the gaussian blur effect panel to re-apply the blur.

    2 votes
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
    How important is this to you?

  15. Unfoldable layers

    Illustrator does not display and allow to click unfold arrows next to these layers, despite the objects in them exist in the document.

    The other problem is the applied-but-not-displayed gaussian blur, but that’s the different problem: http://illustrator.uservoice.com/forums/601447/suggestions/46794277

    The test file is derived from the original provided by Glitschka Studios.

    2 votes
    0 comments  ·  Layers  ·  Admin →
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  16. GPU performance enabled, but Illustrator is still using CPU at 100%?

    Greetings, I have a 4070 ti and an AMD Ryzen 9 5900x (12 core) with 64 gb of RAM config, windows 11 machine. I have resetted the config files (deleted all the folders there), whenever I open a project that has 3d materiales and objects in it, illustrator refuses to use my GPU, despite having all the relevant boxes ticked in preferences. Here is a screenshot of whats happening. I am a CC subscriber and using the latest version (27.6.1 64bit). My video card should be able to handle any 3d task I set to it silky smooth, just applying…

    2 votes
    0 comments  ·  Performance  ·  Admin →
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  17. Save Each Artboard to a Separate File waits until end to save all files at once.

    When using the option to save each artboard to a separate file, illustrator keeps all the saved files as TMP files and doesn't finalize them until all artboards have already been exported to the TMP file. This isn't an issue for small files with a few artboards but causes delays with larger files / number of artboards because the AI files are all saved out at once at the very end of the process.

    It would be more efficient for some workflows if the AI files were finalized along the way so that they can be further processed by others…

    2 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  18. 100% View is Inaccurately Sized - Wrong Monitor Resolution Detected?

    This is marked ad fixed in older bug reports, but it is still an issue in 2023.
    When viewing my artwork at 100% Display, it is not accurate. The document I will refer to for this example is a 6"x9" postcard. The settings I have tried and the actual results are below:

    1. Edit>Preferences>Display Print Size at 100% Zoom is checked
      Result: ≈7.5"x11"

    2. Edit>Preferences>Display Print Size at 100% Zoom is not checked
      Result: ≈5.25"x8"

    3. Tried both of these settings with the "View Actual Size" shortcut, they rendered the same results.

    So currently, the only way for me to actually see the…

    2 votes
    5 comments  ·  Performance  ·  Admin →
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  19. Changing color doesn't work sometimes

    This bug goes long way back, as far as I remember using illustrator, both on PCs and Macs.

    Sometimes (usually in text objects, but not only), when I pick a different swatch to change an object's color, the color in the swatch palette changes, but the object's color remains the same.
    To resolve this, I have to choose "None" as the color, and then choose the color I want.

    2 votes
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  20. Illustrator fails to export all text into final pngs or jpegs

    I have been exporting images with text layers and I've noticed Illustrator seems to indiscriminately not export certain lines of text (not layer groups to be clear, but random lines of text). I don't know how to replicate this issue because it appears random, but I did include pngs of the file that I had this issue with most recently.

    2 votes
    4 comments  ·  File Save, Import and Export  ·  Admin →
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