Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7715 results found
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Translation error (German) 2
There is a translation error in the German version of Illustrator 27.1.1 on Mac OS 10.15.7. The English word "Level" was translated to "Tonwertkorrektur" instead of "Textebenen" in the dialogue for bullet points.
2 votes -
Find/Replace Fonts hangs/spins/beach balls when try to replace with system font
Find/Replace Fonts hangs/spins/beach balls when trying to replace missing font with system font. This also happens when trying to viewing any of the local system fonts. Can only force quit Illustrator and cannot replace the missing font. If you open the NHS Spring VG 2023 Quarter Page Ad.pdf file in Illustrator and try to substitute the font with the Adobe Font GarageGothic it is not possible. - macOS Monterey Version 12.5.1 Apple M1 chip with Adobe Illustrator 2023 version 27..1.1
2 votes -
Illustrator 27 Objects are rasterized when pasted from the buffer history
Mac OS 13.0.1 (22A400)
Adobe Illustrator 27
Mac mini M1When I paste a vector object from the history of the clipboard it is pasted as a raster object. This bug is contained in versions 27.1.1 and 27.2 (Beta)
I use the program for Clipboard Manager "Unclutter".
Because of this bug, it is impossible to use the program normally
No such bug is observed in Illustrator 262 votes -
Crazy rays produced when selecting a path with many anchor points
When selecting a path with lots of anchor points (1000+) I've been getting crazy rays bursting from the path in all directions in a huge multitude of colors. It's been happening for about a 2 months now. Mainly happens when using group selection tool. All functionality and visibility of the art is lost when this happens and I need to deselect all art in order to carry on. I've attached some images of what the screen looks like when this happens.
AI version 27.0.1
Mac OS 13.0.1
Mac 3.6 GHz 8-Core Intel Core i9
128 GB 2667 MHz DDR42 votes -
The top of my screen is glitching out whenever I open Ai ver 27.1.1
I have attached two images but the top of my screen moves around with these small dots and strange green glitches whenever i move the mouse or do anything. The whole software is being really buggy too.
2 votes -
Intertwine not working properly, when objects inside get moved
Intertwine not working properly.
When objects inside get moved, the areas don't get auto-updated to adapt to changes.2 votes -
2 votes
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Too many brushes saved in Print.ai (Print.ai = 300 MB) disable Trim View, despite 32 GB RAM
Trim View still worked in a new doc based on my Print.ai, until I opened the brushes tab, then it got disabled.
2 votes -
Recent files not showing on home screen...only recent cloud documents
My home screen only shows previous cloud documents. I work off of a network and do not use the cloud. This is on my work computer and my home computer after the update to 27.0. I do not need to see my recent cloud documents...just the ones on my computer and network.
2 votes -
two fingers touchpad navigation bug
When I am using two fingers on touchpad to navigate through document, the movement is not fluid - it's like playing game on low FPS. When I am using spacebar + mouse to navigate - its fine.
2 votes -
Objects keep being selected after clicking another object
Everytime I try to select an object it stays clicked (or the previous selected object) and starts dragging objects, which makes the work impossible. This happens 100% of the time with a mouse and rarely with the touchpad. This happens both in my M1 macbook air and pro (14) with different mice.
2 votes -
Enter key won't close dialog boxes in 27.0
In (all) previous version of Illustrator going back to 88, the highlighted entry in a dialog could be closed with the enter key. In 27.0 it now requires the addition of the command key in order to work. The panel shown is one example. Mac OS Monterey 12.6, early 2020 Macbook Pro.
2 votes -
Greyed out when view by GPU (Apple Silicon)
On Mac with Apple Silicon, images greyed out when choosing View by GPU and the colours are not accurate, and only display correctly when viewed by CPU.
2 votes -
Impossible d'enregistrer mes fichiers
Je ne peux pas enregistrer mes fichiers. Les commandes "enregistrer", "enregistrer sous" et "enregistrer une copie" m'ouvrent une fenêtre noire/grise vide qui me plante en plus le logiciel.
Merci.2 votes -
"The specifed PDF preset not found" error comes when save pdf action is called & joboption file is added after launching Illustrator
I have a code similar to below code in my plugin.
AIActionParamValueRef mActionParamValueRef;
ASErr result = sAIActionManager->AINewActionParamValue(&mActionParamValueRef);
result = sAIActionManager->AIActionSetInteger(mActionParamValueRef, kAIPDFOptionSetKey, kAIPDFOptionSetCustom);
result = sAIActionManager->AIActionSetString(mActionParamValueRef, kAIPDFOptionSetNameKey, "[sample]");
result = sAIActionManager->PlayActionEvent("adobe_saveDocumentAs", kDialogOff, mActionParamValueRef);Steps to reproduce the issue:
Launch illustrator.
Create a new PDF preset (sample.joboptions) file in C:\Users\username\AppData\Roaming\Adobe\Adobe PDF\Settings folder
Run the plugin which contains above sample code.
PDF saved successfully But Error dialog comes "The specified PDF preset is not found".
Note: Error is not reproducible if I goto "Edit > Adobe PDF Presets" and then close the dialog before running plugin.
2 votes -
Missing lines when import svg/pdf file to illustrator
Many lines were missing when I tried to open the pdf file in Illustrator. Before I imported the file generated from Qgis, I released the clipping files and broke apart the paths in the Inkscape. I also tried the "place" tool instead of opening directly, but it didn't work when I embedded the linked files.
Can anyone help?
2 votes -
The Properties panel is slow to respond
If nothing is selected and artboard info is showing, when I make a selection it takes forever for it to change from the artboard info to showing the selection info/options for transform, appearance, align, etc.
Sometimes I have to click on a different panel tab (to make the property panel go behind) and click back on properties for all of that to appear again.
It's such a waste of time doing all the extra clicking or waiting ... or both.Also, when I have an object or group sitting ON the artboard (the only artboard in the document), why does…
2 votes -
Illustrator is freezing
It's been 2 weeks that illustrator keeps freezing. I have updated, uninstalled/reinstalled the app, and still does the same thing. I'm working on a file and once I want to save, the app freezes and I can't do anything about it, no button works or anything and I'm unable to save as every time I save that's when it happens.
I see my page/work but can't touch anything, the only way to get out is to Force quit from the task manager.
Really need this to be resolved as I use illustrator everyday for work and can't save any of…2 votes -
Zooming manually (on trackpad) works on and off
When I try to zoom in or out, it doesn't always work. I'm having this issue on Adobe XD in addition to Illustrator. I use my trackpad to zoom (scroll/pinch to zoom) and it works fine in all other software so I know it's not my computer.
It started within the past year and has gotten worse. I'm not sure what causes the issue, sometimes it's like that when I open the app, or sometimes it just does it mid-work session. I was using Adobe XD yesterday and noticed that dragging in an image to the artboard made zooming possible…
2 votes -
preview for tif images does not change after embedding
I use Illustrator 2023 27.0 on Mac book pro with macOS Monterey Version 12.5. When placing tif images the preview shows a low resolution image (individual pixels are blurry). This should normally be corrected once the image is embedded. But in the case of tif images this does not work it stays in the preview stage even after embedding. However, when printed it shows the correct image. Therefore there seems to be a bug which does not show the correct state of tif images after embedding. This bug is specific for tif images since it does not show the same…
2 votes
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