7714 results found

1. Illustrator cloud documents gone - return on uninstall and reinstall, but gone again

   Every time Illustrator starts up it says "cloud documents gone"
   Have to uninstall and reinstall to get them to show...
   but cloud document are gone again after next boot
   The interface eventually breaks, the tools bars stop working, can not change layouts. Signed in, using the most recent version up to date, see attached image.

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2. 25.3.1 disable GPU visualization

   In this update, GPU visualization disable. I had to reinstal a preview version to solve this issue.

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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3. svg mit Konturlinie wird falsch übersetzt

   Illustrator Version 25.4 auf Windows 10

   Beim Speichern einer ai Datei, welche einen Pfad mit einer Konturlinie (mittige Ausrichtung) 0,124 px enthält wird das svg korrekt abgespeichert.
   Ändert man die Ausrichtung zu einer am Pfad innen liegenden oder außen liegenden Konturlinie, wird beim Speichern keine Konturlinie mehr mitgegeben sondern eine Füllfarbe, die die gesamte Fläche betrifft.

   Dies ist eine falsche svg Darstellung bzw. Ausgabe. Nachfolgende ist der Text der svg´s dargestellt.

   svg Inhalt korrekt:
   <?xml version="1.0" encoding="utf-8"?>
   <!-- Generator: Adobe Illustrator 25.2.1, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
   <svg version="1.1" id="Ebene_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
   width="163px" height="57px" viewBox="0 0 163 57" style="enable-background:new 0 0 163 57;" xml:space="preserve">
   <style type="text/css">
   .st0{fill:none;stroke:#525251;stroke-width:0.124;stroke-miterlimit:10;}
   </style>
   <path class="st0" d="M2.5,0h157.9c1.4,0,2.5,1.1,2.5,2.4v52.3c0,1.3-1.1,2.4-2.5,2.4H2.5C1.1,57,0,55.9,0,54.6V2.4
   C0,1.1,1.1,0,2.5,0z"/>
   </svg>

   svg Inhalt mit außenliegender Konturlinie
   <?xml version="1.0" encoding="utf-8"?>
   <!-- Generator: Adobe Illustrator 25.2.1, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
   <svg version="1.1" id="Ebene_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
   width="163px" height="57px" viewBox="0 0 163 57" style="enable-background:new 0 0 163 57;" xml:space="preserve">
   <style type="text/css">
   .st0{fill:#525251;}
   </style>
   <g>
   <path class="st0" d="M160.5,0c1.4,0,2.5,1.1,2.5,2.4v52.3c0,1.3-1.1,2.4-2.5,2.4H2.5C1.1,57,0,55.9,0,54.6V2.4C0,1.1,1.1,0,2.5,0
   H160.5 M160.5-0.1H2.5C1.1-0.1-0.1,1-0.1,2.4v52.3c0,1.4,1.2,2.5,2.7,2.5h157.9c1.5,0,2.7-1.1,2.7-2.5V2.4
   C163.1,1,161.9-0.1,160.5-0.1L160.5-0.1z"/>
   </g>
   </svg>

   Illustrator Version 25.4 auf Windows 10

   Beim Speichern einer ai Datei, welche einen Pfad mit einer Konturlinie (mittige Ausrichtung) 0,124 px enthält wird das svg korrekt abgespeichert.
   Ändert man die Ausrichtung zu einer am Pfad innen liegenden oder außen liegenden Konturlinie, wird beim Speichern keine Konturlinie mehr mitgegeben sondern eine Füllfarbe, die die gesamte Fläche betrifft.

   Dies ist eine falsche svg Darstellung bzw. Ausgabe. Nachfolgende ist der Text der svg´s dargestellt.

   svg Inhalt korrekt:
   <?xml version="1.0" encoding="utf-8"?>
   <!-- Generator: Adobe Illustrator 25.2.1, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
   <svg version="1.1" id="Ebene_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
   width="163px"… more

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. スライス作成直後はスライスオプションのショートカットが無効になります

   MacOSX 11.4
   Illustrator ver.25.3.1

   「矩形を選択→オブジェクト＞スライス＞作成」の手順でスライスを作成した直後はショートカット（eg: option+command+K) でスライスオプションのウィンドが開きません。
   一度「矩形を選択→オブジェクト＞スライス＞スライスオプション」の手順でスライスオプションのウィンドを開くと以降はショートカットで同ウインドを開くことができるようになります。
   以前のバージョンからの症状ですが、バージョンがいくつか上がっても修正されないため報告いたします。

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5. "Not Responding" every 30 seconds

   1. Windows 10, Intel i9-9900K, 32GB Mem, Nvidia RTX 2060 Super
   2. Adobe Illustrator Desktop v25.3.1
   3. Open Illustrator
   4. Every 30 seconds, "Not Responding" appears and I am unable to perform any action for approximately 15 seconds

   I also received a System Compatibility Report- Video Intel(R) UHD Graphics 630. I ensured all drivers, windows, and illustrator are up to date. The issue still occurs.

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6. Graphic Styles lost, duplicated and hard to manage in general.

   I have painstakingly applied graphic styles to hundreds of icons (the final icon library is for a large CAD application and comprises nearly 2600 icons) but all of a sudden, the styles are not recognised any more. Objects are still graphically the same but when I select an object, the styles panel does not light up where it should.
   I have been having trouble getting graphic styles to work properly with styles getting duplicated and the very clunky way of saving and reapplying graphic styles to objects. This issue just makes me think I shouldn't bother. What are Graphic Styles actually for if not for sticking to a design system that can be tweaked across hundreds of objects to make fine-tunes adjustments to the appearance?

   I have painstakingly applied graphic styles to hundreds of icons (the final icon library is for a large CAD application and comprises nearly 2600 icons) but all of a sudden, the styles are not recognised any more. Objects are still graphically the same but when I select an object, the styles panel does not light up where it should.
   I have been having trouble getting graphic styles to work properly with styles getting duplicated and the very clunky way of saving and reapplying graphic styles to objects. This issue just makes me think I shouldn't bother. What are Graphic Styles… more

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7. Symbol transformation "Reset" button sometimes greyed out

   Illustrator 25.3.1 on MacOS Big Sur 11.4

   I have several instances of a Symbol on my Artboard, and each has been transformed.

   Some of these instances displays the "Reset" button when I select them, some others don't, and I have no choice but to use the Symbol panel. Why??!?

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   5 comments  ·  Symbols  ·  Delete…  ·  Admin →
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8. Export for screens scale problem

   Sometime ago, I entered 0.2x in the scale field in the Export for Screens dialog. Now, in all documents, even if I set the scale to 1, I get the 0.2x scale. Even in new documents! I have even tried to delete the scale definition, it always comes back as 0.2x

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9. Polygon is broken when opening from SVG

   The details to reproduce:
   1. Windows 10.
   2. Illustrator v. 25.3.1
   3. At least one polygon is broken during the import.
   4. The actual and expected results can be found in the attached AIBrokenPolygon.png file.
   5. See attached SVG file (accomack_county.txt, please change the extension to zip)

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10. Illustrator v 25.3.1 on Mac Big Sur 11.4 Drag n drop multiple photos not dropping

    Adobe support support recommended I post here. When dragging multiple images from Photos, it grabs all images, but only drops 1 image. Copy and paste doesn't work either.

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11. Problem with trasparency with 25.3.1 on 25.2.3 working correct

    When Save PDF with latest version of Illustrator we find problem with image trasparency. With 25.3.1 nothing problem (see file OK)

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12. Placed image was resized automatically

    I had encounter the issue where the aspect ratio (heights and width) of the placed images .psd was changed when the same file was reopen.

    As attached, 1.png was the originally placed image size.
    After the file was closed and reopen, the aspect ration of the image changed as shown in 2.png

    Please note that the original image was not edited in any way.

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    2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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13. Imported objects loosing color from brush and swatch

    objects imported into another illustrator file loose their colors in both preview and swatches. We build items we produce by bring in standard objects that represent items we use over and over. Since the upgrade to 25.3.1, when we import those objects, the color is removed, does not happen in 25.2.3.

    macOS 11.4
    Illustrator 25.3.1 problem app
    Illustrator 25.2.3 no issue

    copy a lace object from sample to another file and it will loose its color

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    2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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14. Copy and Paste

    Observation
    • If a User copies text from Illustrator and attempts to paste that data (such as a very detailed and random artboard range) into the Range field of a Export dialogue box they will be unable to paste that information

    Results
    • User is forced to paste the text into a Browser address bar (for example) and copy it again for the paste function in the Range field to work

    Expected Results
    • A User could copy and paste easily within any dialogue box from any source

    OSX

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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15. Aligning a group of objects to an artboard

    A bug in Align to Artboard. If I align a group of objects to Horizontal Align Center (to artboard), it's okay. But if the next click is Vertical Align Center (to artboard), all the objects of the group are aligned, not the group, but the seperate objects.

    A workaround is to click somewhere else, and then click the Vertical Align Center. But it looks like a bug to me.

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    4 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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16. Get document bleeding size problem

    I checked illustrator_ JavaScript_ Scripting_ Reference_ In 2017, only the document bleeding documentbleedoffsetrect can be set, but the bleeding size that has been set in the document cannot be obtained. Is it because the document is incomplete or this method is not provided? Now how can I get the bleeding size of the current document. thank you!

    Examples code:
    //set bleed
    docPreset.documentBleedOffset = [10, 10 10,10];

    But there is no way to get the value that has been set

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    0 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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17. Latest Illustrator Update Unresponsive July 2021

    Can't select objects, access library (unresponsive), extremely slow, has obscured text when re-opening files. Can't save png or saves and then distorts the PPI. Won't toggle between tools.

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18. Blend Tool Doesn't Really Work w/Text

    Simple rotation of text using the blend tool results in screwed up vectors, and it really sucks. Please fix it.

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19. Zoom not working!!!

    Neither pinch nor scroll are working correctly. I tried turning off animated zoom and it doesn't work that way either.

    Very unreliable and choppy with huge steps when it does happen to trigger.

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Animated zoom works only in GPU rendering mode and won’t work in specialized modes like Pixel or Overprint Preview — they still rely on CPU calculations.

20. Illustrator CC Library Freezes

    I'm running Illustrator (25.3.1) on Mac OS Catalina (10.15.13). The CC libraries will freeze after 2-3 clicks and will not work again until I close Illustrator and open it again. The same thing happens every day, and because I can't keep closing and opening Illustrator all day, it just remains frozen for my entire work day. My libraries work fine in InDesign and Photoshop.

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    0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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