Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7714 results found
-
exporting PDF files
You're phasing out eps files. I gather I should now provide logos files in PDF.
However, I can't export each art board (I use artboards for the variations of the logos I design) as a separate file. I don't believe a client wants a multiple paged PDF for a logo!
What do you expect our work flow to be?2 votes -
Object redraw issues
Having issues with AI 25.3.1 update and object redraw. When I drag elements around the artboard they start breaking up and pixelating. Video showing issue attached. MacOS 10.14.6.
2 votes -
Diacritical characters are displayed incompletely
I create fonts and need diacritical marks above or below letters for European fonts. When I copy the following text
́ ˘ ̧ ̒ ̋ ̏ ̀ ̌ ̦ ̊ ̄ · ̨ ̣ ̇ ̷ ̃ ̈ ^
from TextEdit (Mac) into Adobe Illustrator 25.3.1 (Mac), many of the characters disappear.
The problem does not occur in Affinity Designer. So please repair this bug, thanks.2 votes -
Photo exports come out faded
I recently updated Illustrator for the M1 chip on my MacBook Pro.
Now when I save an Illustrator document that contains photos as a press ready PDF (or any other file type) the photos become desaturated, and look faded.
This is a problem as I am often preparing files to be printed and my colors no longer look accurate. How can this be solved?2 votes -
テキストにセットしたFOT-UD角ゴが正しく表示されない。（設定の狂った小塚ゴシックで表示される）
テキストにセットしたFOT-UD角ゴフォントが正しく表示されない。
ドキュメント内のすべてのFOT-UD角ゴに適用されるわけではなく、正常に表示される部分とされない部分が存在している。ドキュメントを開いた際に、FOT-UD角ゴではなく、UDKakugo LargePr6N-M-90ms-RKSJ-H*のアクティベートを求められることから、UD角ゴを指定した際に、フォントの英語名での指定にすり替わっているのではないかと考えられる。
ディアクティベーション後にリアクティベーションしても治らない。
ドキュメントをFOT-UD角ゴで作って保存後に閉じて開きなおすと、UD-kakugoがないとされて、表示が崩れる。
その後、FOT-UD角ゴを指定しなおしても、小塚ゴシックで表示される。
なので保存をするとUD角ゴを使っていた部分すべてが崩れる。
修正をしても保存したら崩れる。
Adobe Fonts側の問題なのか、illustrator側の問題かわからないので、ここに報告しておく。（フォントの内部的にUDkakukgoの情報が保持されていて、上書きができない？）
2 votesIllustrator 製品フィードバックへのご協力ありがとうございます。
ご提供いただいた検証用ファイルにて、再現を確認いたしました。
調査を行ってまいります。
今後、追加での情報提供をお願いすることもございますので、その際はよろしくお願いいたします。Illustrator チーム
-
Drop shadow jagged edge on placed images
When applying drop shadows on high quality png or psd images placed into illustrator, the edges end up jagged.
2 votes -
Kerning Issues with latest update
The last Illustrator update has caused havoc with all of my type placement for files saved under the previous version. I tried to change color modes for a project and all of my text shifted (different now between the digital and print versions). This would seem to be a bug; the kerning gets super tight and some of the empty spaces (just the space character) all but disappear, compacting words together. This is happening all files I've tested with and on a system running Windows 10 (not sure if the same issue exists on Mac environments). Is this something that's…
2 votes -
The white-filled circle arrowhead has some very strange geometry.
The white-filled circle arrowhead in Support Files/Resources/en_us/Arrowheads.ai has two doubled points in the black circle. This results in unexpected imagery when a path is given this arrowhead, expanded, and has further effects applied.
Screenshots: outline view, and outline view with half of each point pair selected and moved down 1pt.
This was discovered in 25.3.1 but I bet it's been lurking there long enough that it predates your current source control tree. :)
2 votes -
Selected UI field not readable
The existing contents of all UI fields go blank/white when they are double/triple clicked to manually enter a value.
I would expect the existing value to be highlighted/selected in grey so that they're legible.
Examples attached:
1. Before
2. After double-clicking the "12 pt" value2 votes -
Save document popup does not correspond to the current document
When closing a document that is not the current working document, the save dialog pops up but the only the currently active document is shown making it difficult to see which document the save dialog refers to. This is handled correctly in Photoshop but not Illustrator
Repro:
Open Illustrator
Create two new documents
With the type tool write on the empty artboard of the first untitled doc "Important work"
Click on the document tab for the second untitled document and with the type tool write on the empty artboard "Useless garbage"
While viewing the 'Useless garbage' doc, click on the…
2 votes -
BUG: Save As EPS using Artboards changes layer visibility
I have an AI file with two artboards which I. exported into two separate EPS files, however the layer visibility was changed randomly and did not match the current layout. Note, preview "tiff" image in Finder was correct.
Upon opening the file, I had to go through and turn on / off the appropriate layers to bring it back to the current state. Unlocking all layers and attempting to do this again did not change the results.
Must have been introduced in the most recent update as this has previously worked as expected.
Ver 25.2.3 - Mac OS 11.4
2 votes -
Blue Help window covers controls
This blue help box (empty) covers controls and i cannot get rid of it.
2 votes -
Extremely slow to drag items, zoom in and out shows glitches
Mac OS Catalina, ver. 10.15.7
MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports), 2,3 GHz Quad-Core Intel Core i7, 32 GB 3733 MHz LPDDR4X, Intel Iris Plus Graphics 1536 MBIllustrator: 25.2.3
Illustrator is very slow at times and shows the rainbow wheel when I'm trying to move objects (even simple ones) around the artboard.
Also when zooming in and out the artwork becomes glitched (shows some fragments duplicated or parts of the artwork disappear). Restarting the program temporarily fixes the issue.2 votes -
Variable Fonts style order on Character pallete
When a variable font has an instance (that is not the first master) set as the default, it shows on top of the list and not in its right place. It should not move to the top of the list.
Please see images.2 votes -
2 votes
製品フィードバックへのご協力ありがとうございます。
ご報告いただいた「不明なエラーで保存できない」という現象ですが、詳細情報が不明なため、検証ができませんので、追加情報をお知らせください。
バグを報告する際は、以下の内容を詳しく記載していただけますと、検証を行うことができますのでご協力ください。
1. お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
2. 問題が発生したときに実行していた手順や操作
3. 想定していた結果
4. 実際の結果
5. [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。お手数をおかけしますが、よろしくお願いいたします。
Illustrator チーム
-
Screen goes white as soon as I draw something
As soon as I open an Illustrator document and draw or touch an object, the screen goes white. I switch between gpu and cpu rendering, nothing changes.
M1 MBP, newest os and illustrator version, not the beta or pre version, rosetta 2 mode.
2 votesThe team is aware of a similar looking issue, where this is due to Anchor Point Size preference set to Max value. Please check if changing it from Max to any other value resolves this and comment back.
The investigation continues to get the root cause of this preference corruption.
-
All Illustrator workspaces and control area disappears
All Illustrator tools panel, workspaces, saved workspace windows and control area disappears at startup. A complete reinstall of the program does not fix bug.
2 votes -
Toolbars missing / Workspace missing
I logged in today and my workspace is selected, but none of the tools are visible. I have to reopen them and arrange them all over again. But then it doesn't allow me to resave a workspace. If this isn't a bug, I'm going to need to know why this is happening.
2 votes -
"Proof Setup" and "Proof Colors" Greyed Out
The "Proof Setup" and "Proof Colors" options in the View drop down menu have been greyed out and no matter how many times I restart my computer or the application, nothing changes. My version of Illustrator is fully up to date, v. 25.2.3
2 votes -
Can't escape from Isolation mode
I have isolated a Transparency Mask (a gradient), but Ai doesn't show a way to get back to the top hierarchy. Escape key also doesn't work.
2 votes
- Don't see your idea?