Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7725 results found
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The panel moves by itself under macos 13.0 ventura
The panel moves by itself under macos 13.0 ventura.
Illustrator 26.3.1.1 vote -
Text from Old Version Of Illustrator Not Visible in 2022 version
I am currently running AI 2022 on a Windows 10 machine. I had a file that I created on AI 2019 that I wanted to open and edit. When I open the file, none of the text appears and I cannot click or edit it. This also occurs when I try to open PDFs of the 2019 AI files in AI 2022. I even tried editing the PDFs in Acrobat, but that just crashed acrobat.
1 vote -
1 vote
井出はるか 様
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- 問題が発生したときに実行していた手順:
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引き続きどうぞよろしくお願いいたします。
Illustratorデスクトップ版チーム
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Symbol items not converted to outlines
Currently, symbols containing text and placed on an artboard, are not converted to outlines when executing this step.
1 vote -
Actions forget locations of files
I have an action to add a proof header at the top of a page. The header is an Illustrator file that is in a fixed location. However, about once a week or so, the Action forgets the location of the file. I have to fix the action, then quit and restart Illustrator to restore it.
Mac OS 11.6.7. Illustrator 2021 (Still on 2021 for compatibility with customers' art departments)
Circumstances: action that opens, copies, closes, then pastes art on working document.
When it works, it places the header on the page I'm working on.
When it doesn't work, it…1 vote -
Clipping Mask broken in SVG export if name contains hyphen
An Illustrator document that contains a clipping mask will not export correctly if the path used for clipping has a - in the name.
In the resulting SVG code, the path definition looks like this:
<rect id="clipping-path" ... >
but the reference to it looks like this:
<use xlink:href="#clipping_x002D_path" ... >
You can see that the - was converted to "x002D" for the "use" tag, but not for the "rect" tag.
Test files attached.
Illustrator 26.0.3, macOS 12.4
1 vote -
Thai Tahoma font in Illustrator bug
Thai font do not render correctly in AI 26.3.1 on Mac OS 12.4 (Refer to screenshots)
1 vote -
Previous illustrator version open with wrong size
This is a BUG, not an idea…
Details of your operating system: MacOS Catalina
The version of Adobe Illustrator (desktop): 26.3.1
The steps you were taking when you experienced the issues:
I created a file with 100% size to send to a printer. I have the most recent version but they have a previous version. When they open the file, object size is 10x smaller. What can be causing these and how can it be solved?I'm sending screenshots
1 vote -
Please fix macOS Help > Search in menubar. It freezes and beachballs in Illustrator 2021 and 2022 even on new installs on new machines.
Something changed in the past couple versions of Illustrator that messes up macOS workflows. If you use the Help > Search bar to search the File, Edit, View etc menubar options, the app will freeze for a while and show the spinning beachball. This drastically slows down workflows that used to work.
This happens on Intel macs (including iMac Pro) as well as Apple Silicon macs (M1 Max) on new installs, fresh users. Extremely consistent. Searchbar used to work fine on all previous versions of Illustrator like CC 2019
1 vote -
Translation error (German)
When opening a file in illustrator with missing fonts, a window pops up to replace or activate fonts. There is a translation error in the German version of Illustrator 26.3.1 on mac OS 11.6.7.
The english word "Type" was translated to "Typ" instead of "Schrift".
This translation error seems to be common in other languages as far as i can see it here on uservoice.
1 vote -
Expand Dialog Box
When I click Object < Expand - no dialog box shows up allowing me to actually expand,
1 vote -
Illustrator is incompatible with Windows 11 sleep mode
My Windows 11 laptop (Samsung Galaxy Book Pro 360) heats up and excessively drains battery when Illustrator is open and the laptop has been put into sleep mode. My laptop heats up even more while been plugged in and in "sleep mode" with illustrator open. These issues has forced me to use the hibernation mode for example during commuting.
1 vote -
Space + drag navigation bug after sleep on M1
The space + drag navigation stops working in almost all Adobe programs after I wake up my M1 Macbook Pro from sleep on macOS 11.5.2. So I have to restart the system.
Thanks in advance for the help!
1 vote -
3D Extrude doesn't treat a group as a group
I’ve got a logo I need to extrude, but Illustrator appears to be treating each object within the logo as having a separate instance of the 3D Extrude effect applied. You can see an example in the attached video – I add the effect and the preview is exactly what I’d expect, but when AI renders the effect, each object loses the perspective it has in the preview.
1 vote -
Cloud Documents Do Not Open (Urgent)
There is a bug that I have been experiencing for some time with my cloud documents in Adobe Illustrator. Like any other day at work, I'll open up illustrator and go to open one of my cloud files that are accessible on the home screen under 'your files'. However, these files for some reason have become unresponsive to my clicking on them. Double-clicking on them to open results in absolutely nothing happening. I can move the file around to new folders and other functions under the three dots, but I cannot simply open the file by clicking on it. This…
1 vote -
Crashes break CC linked assets in Recovered file.
When Illustrator 26.2.1 on Win10 Pro 21H2 crashes, CC-linked files are always broken in the recovered file. Please allow recovery files to remember the CC assets we so carefully curate and use daily - otherwise, we need to always embed external drawings (which sucks). Thanks!
1 vote -
Stroke weight is not showing when we increase in small number, stroke weight appears only the point is more than 1000
When I try to increase the stroke weight in small number it is not visible,
If the stroke weight is more than 1000pt only then it is slightly visible.I am facing this issue from 25th June onwards... not sure why it is
1 vote -
Fonts fail to outline when exporting DXF file
Windows 11, Illustrator 26.3.1
I'm Exporting DXF files to a laser cutter. The outline font option in the export dialogue appears to be ineffective. Fonts aren't outlined and the font element doesn't appear in the exported file. All other elements are present. Outlining prior to export until I can downgrade to a previous version.
Recent PC death forced me to upgrade from Illustrator 2015 (I think) which had no issue with outlining fonts.1 vote -
Quitte inopinément
Avec le système monterey sur un iMac neuf et récent ainsi que sur iPad M1 neuf, l’appli quitte à la moindre action dès lors qu il y a plusieurs calques. Impossible de travailler professionnellement comme avant. Il s’agit peut-être d’une incompatibilité système et nécessite une mise à jour d’urgence.
1 vote -
Motifs are eaten on artboard on exit of using pattern tool
Hi please could someone tell me why this happens. When I exit the pattern tool by either clicking cancel or done. The motifs on the artboard are eaten away. Some times half of it or all of it, after exiting pattern tool. Sometimes text on the artboard gets filled with images. Like the text James was filled with the Noah image I have a video to demonstrate what happens but it won’t upload. .
1 vote
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