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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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6438 results found

  1. Open archives

    Toda vez que quero abri um arquivo .ai ao clicar duas vezes nele, ele quer abrir com o photoshop, mesmo eu padronizando para abrir com o illustrator

    1 vote

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    1 comment  ·  Documents and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
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  2. sig malfunction

    When exporting a svg for screens the height and width tag has gone missing in the exported svg-file so the appear in odd sizes in my projects – I worked in the pro version og ai – whish I hadn't upgraded :)

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
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  3. Missing Keyboard shortcut

    Mac OS High Sierra 10.13.6.
    Version 23.0
    ”Sentence case” shortcut still missing from ”Keyboard Shortcuts” palette. And I don't have ”¥” letter on my (Finnish) Keyboard.

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →
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  4. Offset Path-Transform Again (Crtl D)

    Using Offset Path to enlarge an object, works fine. When I use: Transform Again (Crtl D) to duplicate the same action and make another larger object it no longer works. It worked prior to Illustrator 2019 when I needed to make a concentric object. Please fix.

    1 vote

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    0 comments  ·  Tools  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Fonts problem

    After upgraded from version 2018 to 2019, the Chinese fonts won't preview properly. Now all I see are squares. It was fine in AI 2018.

    1 vote

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  6. 1 vote

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    0 comments  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →
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  7. Crash Reporter has UX issues

    Crash Repoert text field does not allow cursor movement by arrow keys or pos1, end,...
    Email format validation is wrong, as it does not allow hyphens.
    Check email format on exiting the field, not on submit.

    Just build a good way to report bugs with a good UX.

    1 vote

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    1 comment  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 1 vote

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    1 comment  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Custom scripts from CC2108 not working in CC2019

    The big power of Illustrator is its ability to run scripts. I built my workflow around some important scripts. Upgrading to 2019 made them non-functional.

    It would be great, if there was a way to update scripts as well.

    1 vote

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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Image Trace over a white square on color mode with 2 colors crashes Illustrator

    This is a bug that happens on all versions of Illustrator, even CC 2019, and regardless of OS.
    It's very specific, but here are the steps:
    Create a new document. Color Mode doesn't matter.
    Draw a square with only a white fill.
    Rasterize it. Resolution and color mode doesn't matter.
    Run Image Trace on it
    In the Image Trace settings, set the Mode to Color and the number of colors set to 2.
    Illustrator will crash.
    Try it out! The expected result is probably just the same as if the number of colors was set to 3 or anything else…

    1 vote

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    1 comment  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
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  11. The position of the right-click menu doesn't match the 4K screen (200% scale)

    Illustrator version: 22.1 (64-bit)

    When right click in the document, the position where the menu appears is incorrect.
    If the mouse cursor is closer to the top-left corner of the screen, the menu position is closer to the cursor.
    If the mouse cursor is farther from the top-left corner of the screen, the offset between the cursor and the menu position and is greater.

    Please see my screen record for details: https://youtu.be/KY_9y_SuCCk

    1 vote

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  12. Use of Asset Export panel modifies existing SVG when closing without saving changes

    When using the Asset Export panel in Illustrator, if an SVG is exported with the same name as the currently open file, when that file is closed without saving changes, the existing file is modified.

    Specifically, a <metadata> element is added to the SVG, which results in unexpected behaviour when trying to use the SVG in an HTML document for example.

    This is part of my current workflow because Illustrator creates better SVG exports than XD. Therefore I am exporting an SVG from XD, then opening it in, and re-exporting it from, Illustrator. Every time I repeat that process, I…

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
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  13. Illustrator & Mohave

    I performed the upgrade to Mojave 10.14 yesterday from High Sierra. Now I am dealing with some really strange & frustrating Finder & Adobe CC behavior. "An unexpected error occurred (error code -8011)" when I try to rename files in Finder.

    Illustrator, instead of saving over my open working files, is generating new file versions named in numerical order -without my doing- and I am unable to change these filenames after closing them all and renaming them in Finder. And it sometimes skips a save, too. For example, when I hit Save in Illustrator, new file appears named "Filename 1.ai,…

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Illustrator version 22 is not supported on macOS 10.14 (Mojave).
    Please upgrade to version 23 to see if it resolves the issue.

    the error as seen in screenshot is form Apple Os, you may want to contact them to resolve finder issues

  14. Hyphenate problem in Italian

    In Italian istituto is i-sti-tu-to

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 3D Extrude and Bevel - Rough color transitions

    The 3D extrude and bevel doesn't seem to handle transitions between curved surfaces and straight surfaces well. There's a very rough color transition in the resulting 3D render where one would expect a smooth transition. See attached for an example.

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
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  16. Asset Export Undo Deletion

    If I delete an asset from the Asset Export Panel, I cannot "undo" to bring it back. I would like to be able to do this in the same way as undoing to restore swatches, layers etc.

    1 vote

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    1 comment  ·  Documents and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Flag idea as inappropriate…  ·  Admin →
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  18. Some shortcuts not working in 22.1

    For example Transform each Ctrl+Shift+Alt+D not working at all.
    CC2017 seems to be still better option than CC2018, many bugs.

    1 vote

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  19. AIGPU sniffer

    AIGPU sniffer triggers when launching indesign or illustrator after installing mojave -- dual screen issues also with ima pro og 27" apple screen

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Flag idea as inappropriate…  ·  Admin →
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  20. program not responding

    So I deleted my old version of Illustrator since Adobe kept sending warnings saying I was using a cracked version. So I went ahead and purchased the 1 year and now that the new Illustrator is installed, it just keeps freezing and saying program not responding. I liked the old version better plus it was already paid off

    1 vote

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