Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7716 results found
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Eye Dropper tool color is off
When you use the eye dropper tool on either images or vectors the shade is off and not exactly the same like it was https://www.screencast.com/t/bI7aJSdwB
3 votes -
Zoom artefact
Illustrator 21.1.0
When I use a very high zoom (25 500 %), paths appear distorded or even disappear.
It happens when GPU rendering is off as well as when it's on.
3 votes -
Undo Button Stops Working
When using the pen tool, if I move the object or try to undo an incorrect anchor placement I cannot undo what I've done by using keyboard commands or Edit > Undo
3 votes -
Illustrator 2025 forgetting dialog box preferences and reverting to default settings, especially after closing or crashing.
New update to Illustrator 2025 seems to have issues with reverting back to interface defaults as if the app was never opened.
Example panels reverting back to default: missing fonts or font activation panel, pantone blue reminder alert strip, save dialog asking to save locally or via cloud — pretty much anything with a "don't show this again" box, Illustrator seems to forget at least a few times per week.
It also seems to be reverting keyboard shortcut commands back to default presets, though retains custom presets — you just have to go back into the keyboard shortcuts panel and change to…
2 votes -
Sizes of exported PNG files differ depending on the method used
Using "Export as" and "Export to Multiple Screen Formats" to export PNG format, with the same settings, there is a significant difference in size after export.
2 votes -
Tip popup when zooming in and out (Alt key while brush is selected)
Whenever I zoom in and out using Alt + scroll wheel or a shortcut on my Wacom pencil, and have a Pencil or Brush selected, the smoothing tool pops up and gives this 'tip' that is obstructing my work. Turning tool tips off does not help.
'To smooth a section, select its anchor points with the direct selection tool and adjust the slider.'
It is really annoying, I'm not trying even trying to smooth the paths, just zooming! The tip stays on screen until I do something else, and pops back up whenever I hit alt. I know how the…
2 votes -
Abnormal deformation coordinates of the envelope for a live text
After the deformation of the text envelope, the mouse wheel changes the bending value and the object coordinates shift. See video:
2 votes -
clicking on stroke color in properties box adds fill to stroke
When trying to change stroke color, the properties box shows nothing in the RGB boxes. Clicking in them adds a fill to the stroke which is unwanted. Edit Gradient controls were buggy too
Mac OS Sonoma 14.7.1
illustrator v29.1 ( updated two days ago)2 votes -
Fill gradient cannot be saved
Fill gradient, save, and then open the file. Gradient colors will become invalid
2 votes -
Dragging objects conflicts with Screen Sharing in Sonoma
Dragging an object tries to convert it into EPS format.
More information here:
https://community.adobe.com/t5/illustrator-discussions/recurring-quot-converting-dragged-items-to-eps-fortmat-quot-dialog-box/td-p/14148683/page/22 votes -
Paragraph style with bulletpoints doesn't apply bullets when coming from CC library
When I make a new paragraph style with bullets or numbering in an Illustrator document, I would like to reuse that. When I copy the style to the CC library, and apply that in a new document: the bulletstyle or numbering is lost.
Instead when I copy the textbox to the library, and place that in a new document, the paragraph styles behave identical to how they did in the original document.
I would suggest to make an improvement there, and not break the functionality of the paragraphstyles when used in a proper way through the library.. For me this…2 votes -
Gaussian Blur Effect Changed in 29.1 from 29.0.1
As previously reported in July 2020 when this happened with 24.2: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/40865740-gaussian-blur-effect-producing-different-results-f
This was last an issue with 24.2.3, and since 24.3 it had been successfully fixed with consistent results in 29.0.1.
December 2nd, 2024: We have discovered that the issue is how the Gaussian Blur effect performs on Process vs Spot colours.
In 29.1, Gaussian blur now produces an identical effect on both process & spot colours. We'd consider that a fix, as a designer should expect the same result no matter the colour used.
The challenge here for Adobe is weighing "fixing the blur" vs customer legacy files.…
2 votes -
2 votes
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Constant crashing - can't even move an object
Have updated my illustrator to the most recent version 29.1.
Using Mac OS Sequoa 15.1.1 - M1.
I would make changes, scroll to another section of my frame. Return back and my changes were then 'reverted'.
Every time I open the app it lags, spinning wheel of death, and all i'm doing is trying to maybe zoom in or out, copy or move an object.
I have reverted to old versions, reinstalled etc
It's a small file, good computer with heaps of memory.
Illustrator is basically unusable at this point and can't do my work. .
2 votes -
ハンドツールから、他のツールに切り替えができなくなる。かなりストレス
ハンドツールから、他のツールに切り替えができなくなる。
2 votes -
2025 (29.0.1) is giving tons of errors on preview.
I have a file with some simple multi-gradient appearance stacks that constantly throws two errors every time I load it, and every time I switch outline mode on and off. Also the document is marked as modified the instant I load it.
Works fine on 2023. Dunno how it works on 2024, I never switched to that one. Constantly complains on 2025.
This is happening in CPU preview mode, I would check if it's happening in GPU mode as well but I deleted 2025 before thinking about that detail.
Uservoice isn't letting me upload this file so I've posted it…
2 votes -
Illustrator 29.1 Can't Import AI Files From Other Apps
I posted something about this in the Illustrator user forums earlier today. I've been dealing with a bug present in the Illustrator 29.1 update that was pushed to users this morning. This new version cannot open AI files exported by rival graphics applications if the AI file contains any live text objects. If the artwork is all raw vectors, even with complex fills, it opens fine. Any live text makes it a no-go.
When attempting to open the AI file containing text objects this message is displayed:
"Illustrator could partially read this file. We recovered as much of the file…2 votes -
Command-H stopped working for show/hide edges in 29.0.1.
Maybe this stopped earlier, I never bothered with any release of 2024.
I've been using Illustrator since 2000 and this hotkey is ingrained into my fingers. I don't care that MacOS wants to use command-hide to hide programs.
Fooling around in Illustrator's keyboard settings reveals that if I set this to something else, I can't even reassign it to command-h.
And annoyingly enough System Settings says that I can't assign custom shortcuts to Illustrator so I can't work around this by assigning nothing to illustrator>hide illustrator. Is this a deliberate choice being made by Adobe, the same way someone decided…
2 votesA reboot helped to fix the problem.
If you encounter a similar problem — please upvote this and comment.
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Draw Inside won’t work with live compound shapes
Draw Inside is great. Draw Inside lets you create a clipping mask in a fraction of the time it takes to create it with Object > Clipping mask > Make. But it's got some annoying issues.
- Draw a shape.
- Draw another shape over it.
- Make these two shapes into a compound shape.
- Select the whole compound shape.
- Draw Inside won't work.
- But you can put some other shapes under the compound shape, select them all, and do Object > Clipping path > Make.
The other case is Draw Inside doesn’t work when a clipping group is selected, requires to select…
2 votes -
App crashes right after saving a file
New v. 29, the King of Crashes
Steps taken: I restart the app. (ignore the request to restart from the crash manager, somehow, that will cause another crash soon after)
Crashes usually happen right when the app is done saving a file.
This is probably the version that crashes most often in a VERY long time of using AI.2 votes
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