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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8130 results found

  1. Undo Button Stops Working

    When using the pen tool, if I move the object or try to undo an incorrect anchor placement I cannot undo what I've done by using keyboard commands or Edit > Undo

    3 votes

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    1 comment  ·  Tools  ·  Admin →
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  2. Drop Shadows and Outer Glows not working right

    Upgraded to v30 (64 bit) Drop shadows do not generate or display properly- they are either missing or show sharp edges even with a high fade. Both Drop Shadows and Outer Glow effects take a very long time to render and often lock up the program or Windows (Win11) completely so a reboot is needed. This is happening on relatively simple objects of a small size, I use these effects a lot and never had a problem with it like this before, even with large complex objects. There is something in the newest version of Illustrator which is causing the…

    2 votes

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  3. Color assets from Libraries cannot be applied to objects in Illustrator 30.0 (2026)

    After updating to Illustrator 2026, clicking a color swatch from the Libraries panel no longer applies the color to selected objects. The color swatch highlights but does not change the object’s fill or stroke.

    • Drag-and-drop from Libraries to objects or the Swatches panel does nothing.
    • Issue occurs with fill and/or stroke targeted.
    • Behavior worked normally in previous Illustrator versions

    Steps to reproduce:
    1. Open Illustrator 2026.
    2. Open the Libraries panel (Window → Libraries).
    3. Select an object on the artboard.
    4. Click a color swatch in Libraries.

    Expected result:
    The object’s fill or stroke should change to the selected…

    2 votes

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  4. Swatch panel and gradient panel won't open at the same time. Can't change color of gradients.

    Just upgraded to Illustrator 30.0 and now the swatch panel and gradient panel won't open at the same time. Can't change color of gradients. I've tried resizing, stretching... everything. This wasn't a problem until the upgrade to 30.0.

    2 votes

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  5. 2026 converted RGB file to CMYK, won't go back

    Got a new computer, downloaded Illustrator vs 2026, and signed in to Illustrator. I opened a file, started working on it, and noticed all my colors in the color panel were CMYK. The overall color setting was still RGB in the title at the top, and under color settings. Not only was everything in the color panel CMYK, but all of the options to change that were greyed out. Somehow, opening up a 2025 file in 2026 corrupted my color setting at the panel level and wouldn't let me change them back. I haven't disassembled my old PC, so I…

    2 votes

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  6. Using Pen tool does auto switch to add or remove points when cursor is hoving over lines or anchors.

    I'm not sure if this is a new feature or not, but when using the regular pen tool, it usually displays the + or - symbol when it's over anchor points or on lines to indicate whether to add or remove. It doesn't do this now, and I have to manually switch between the 'Remove Point' or 'Add Point' version on the toolbar.

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  7. Highlight anchors on mouse over - across multiple layers

    Previous versions of AI allowed highlight anchors on mouse over that applied to all currently editable layers.

    For example, if there's an circle on layer one, and you start drawing on layer 2 above it, rolling the mouse over the circle highlights it's anchors, so the points you create on layer 2 are exactly over the circle.

    2026 version can do this, but it only sometimes works. Most of the time it doesn't.

    The option saves one from constantly averaging points. It's essential if you're sending files to a laser cutter.

    (Mac OS 15.6.1, AI v30.0)

    2 votes

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    Need More Info  ·  1 comment  ·  Snapping  ·  Admin →
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  8. 3D objects don’t update

    When you click an extruded object, that you have deselected and want to edit again, the change you do, doesn't seem to update. If I use a slider, it remembers the setting, but the viewport doesn't update for example the extrude depth. I regards all settings though.

    2 votes

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  9. Circle with thin stroke aligned inside has artifacts in GPU Preview

    I’ve noticed that when I draw a circle with a diameter of 250 mm and a stroke thickness of 0.25 pt, with the stroke alignment set to inside, and then draw another circle with the same stroke thickness but a diameter of 230 mm, the smaller circle shows irregularities in the stroke line (see images).

    When the stroke alignment is set to center, however, the circle is displayed correctly.
    This issue isn’t serious, I just noticed it while working.

    2 votes

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  10. RGB images embedded into a CMYK document are labeled as RGB still in Control panel

    Illustrator30.0版本 在CMYK模式下 从外面复制图片进文档 图片会是RGB颜色 而不是CMYK
    这个问题从29.8版本就开始出现

    2 votes

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  11. A temporary file is generated every time you save 保存する度にテンポラリーファイルが生成されて

    保存する度にテンポラリーファイルも同時に生成されて、都度削除するのが面倒なのでなんとかして欲しい。(Ver.29.8.2)

    2 votes

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  12. All options within Window > Type are greyed out when 'Enable Wacom' option is enabled

    Running Illustrator 2026 (version 30.0) on a M4 Pro Mac Mini. Access to all Type options are greyed out (accessed via Window > Type). I noticed that, in the preferences, under Devices, there was an 'Enable Wacom' option, which was checked. (I don't have a Wacom tablet, though I do have an XP-Pen drawing display, though it was not plugged in, and all drivers and extensions were disabled, and I've only used it with Illustrator 2025.) However, I unchecked the option, restarted Illustrator, and all text options were available again.

    2 votes

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  13. 2 votes

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    2 comments  ·  Selection  ·  Admin →
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  14. Can't finish previewing. Could not complete the requested operation

    After i updated to the new version of Illustrator 2026, when i try open old files that worked without any problem with the previous version, now i get this error "Can't finish previewing. Could not complete the requested operation" and cannot view the files. Need urgent Fix!

    2 votes

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  15. Illustrator deletes macOS tags when file is stored on an SMB Synology server

    When I save an existing document on an SMB Synology server Illustrator removes/deletes the macOS tags assigned to the file.

    macOS 26.0.1, Illustrator 30.0, tested on SMB server: Windows 2019 and Synology.

    2 votes

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  16. Illustrator 2026 adds a previously selected object to a newly selected one when moving the new one

    macOS Sequoia 15.6
    Illustrator 30.0

    Just selecting and moving basic objects is not functioning correctly. Was this tested at all? I've restarted the app, I've restarted my machine. It's just buggy AF. I've had to revert to previous version just to get a simple chart done.

    2 votes

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    Need More Info  ·  9 comments  ·  Selection  ·  Admin →
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  17. Illustrator 29.8.2 saved .ai-file containing outdated pdf-version

    We have a user that several times has encountered a serious bug with saving documents. Currently on version 29.8.2 (the latest available for us in the CC desktop app as of today). Windows 11.

    Attached is an AI file showing the bug. Try opening it in e.g. Photoshop and Illustrator. You get very different versions.

    It is a "PDF compatible file" saved from Illustrator, so it contains a PDF version for other apps to use, but this embedded PDF version shows an older version of the illustrator file (so opening it in Illustrator looks fine, but when using it in…

    2 votes

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  18. 2 votes

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  19. 2 votes

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  20. アウトライン

    テキストにアピアランスでオブジェクトのアウトラインをかけ画面を動かすと、CPUアウトライン表示になりクラッシュ。再起不能となりそのデータは復旧不可になる。

    ver 29.8.2
    Macbook Pro M4
    Sequoia 15.6

    2 votes

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