Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8059 results found
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Remove popups!
Remove the popups and web links! This slows down the boot and static Illustrator screen!
8 votesPlease get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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プレビュー用のPDFの文字が化けました
macOS Sequoia 15.6.1
Adobe Illustrator v29.7.1
他社で作成されたCentury Gothic Regular が使われているIllustratorドキュメント（作成バージョンは29.7）を開いて修正して保存した。
このデータはInDesignドキュメントにリンク配置されていた。
InDesignドキュメントの表示の、Century Gothicの数字が異なる数字になっていた。
1→3、0→2 のように。
修正した環境にはCentury Gothicがインストールされていない。Font Bookに表示されない。
が、Illustratorはフォントエラーを表示することなく、開いた。
PDFを書き出すと、正常に表示される。
プレビューのPDFのみ化けている。
その後、調べてみると、Illustrator内では「/System/Library/PrivateFrameworks/FontServices.framework/Versions/A/Resources/Fonts/ApplicationSupport/CenturyGothic.ttc」が使用されていることがわかった。
また、Illustrator v28.7.9ではプレビューのPDFが正常に表示された。
さらに、「/System/Library/PrivateFrameworks/FontServices.framework/Versions/A/Resources/Fonts/ApplicationSupport/CenturyGothic.ttc」を適当なFontsフォルダにインストールすると、Illustrator v29.7.1でもプレビューのPDFが正常に表示された。
コミュニティの記述にv29.2.1までダウンバージョンすると様々なバグが回避できるとあったので、ダウンバージョンしてみたが、やはり化ける。
v29.0までダウンバージョンしてみたが、全て化けた。
再現方法としては、
1. Century Gothicをライブラリ/Fonts フォルダに入れる
2. Illustratorでドキュメントを新規作成
3. 数字を入力
4. 書体をCentury Gothic Regularにする
5. 保存して閉じる
6. Century Gothicをライブラリ/Fonts フォルダから外す
7. 5.のドキュメントを開く
8. 修正して保存（または別名保存）
以上を、各バージョンのIllustratorで実行。
InDesignに貼り付けるまでもなく、Finderのプレビューで確認できる。7 votes -
Object color defaults when selecting new colors
When selecting a new color swatch value from the menu (see image) often times when the document has first been opened or an object has not been selected during this session, any selected objects revert to the default appearance - 1 pt outline, black stroke, white fill - regardless of what they were before. Then you have to undo what happened and try again to apply your changes. It's a minor inconvenience, but it only showed up in the last 3 updates. A clean install doesn't fix this issue. This can happen just a single time, or multiple times with…
7 votes -
特定の状態のパス上文字を操作するとIllustratorがクラッシュする。
macOS 14.7.2／iMac27inch/i5/1TB/32GB
Illustrator ver.29.7.1再現手順
1. 新規ドキュメントを開きアートボード上に楕円を描画する。
2. パス上文字ツールで楕円をクリックして楕円を対象にパス上文字を作成
3. 左右のブラケットを楕円の左右のアンカーポイントに合わせる。
4. 中央のブラケットを操作するとブラケットが反対側に飛んだり戻ったりする。
5. 4の挙動の後にクラッシュする。期待する結果
ブラケット操作時に安定して操作できる。実際の結果
ブラケットの操作が不安定で、高確率で最悪クラッシュする。回避方法
楕円の一部をはさみツールで切断しておくことで不安定な動作を回避可能。EN
Step to reproduce
1. Open a new document and draw an ellipse on the artboard.
2. Click on the ellipse with the Type on Path tool to create a Type on Path for the ellipse.
3. Align the left and right brackets with the left and right anchor points of the ellipse.
4. manipulating the center bracket causes the bracket to jump to the opposite side or back.
5. crash after behavior of 4.Expected Results
No crash…7 votes -
Duplicate Artboards will always fail if even one artboard exists near the right edge of the canvas
en
Duplicating an artboard using the Duplicate Artboards command in the Artboards panel will fail if one of the artboards in the document is near the right edge of the canvas and the new artboard is at coordinates that extend beyond the canvas.
It is not possible to duplicate the artboard by wrapping it in the Y direction. Therefore, when such artboards are in the document, it will never succeed.
The expected behavior is that Duplicate Artboards will also do so, since you can copy and paste artboards and New Artboard will generate them with a wrap around.
Environment
- macOS…
7 votes -
Radial gradient gets changed when a shape is resized
When I resize an object with a particular gradient, it gets adjusted on its own, which I didn't face before the update. Please fix the issue ASAP
7 votes -
Suffix still gets added when an image is exported even though the option to add it is disabled
While exporting a AI file to, for example JPG, the checkbox for automatic file extension (suffix) is unchecked. When I export it, the filename gets a extension (suffix) '-01' behind it. When I export, check the box, and uncheck it, the file saves without the extension (suffix), like it should. So every time I have to check and uncheck the option before exporting. Very annoying. Never had this issue before.
Newest updated installed 29.6.1 on Windows 10 Pro.
Anyone else has the same issue?
7 votesThe team investigates this
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CEPHtmlEngine keeps macOS awake
CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep
See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.
This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.
nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
2025-04-29 17:49:04 -0400
Assertion status system-wide:
BackgroundTask 0
ApplePushServiceTask 0
UserIsActive 1
PreventUserIdleDisplaySleep 1
PreventSystemSleep 0
ExternalMedia 0
PreventUserIdleSystemSleep 1
NetworkClientActive 0
Listed by owning process:
pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd -…7 votesThe issue is being tracked and is awaiting the fix by CEP team
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Bring to front/back not working with new update
Manually right-clicking and selecting "bring to front" and "send to back" aren't working. The shortcut (ctrl + shift + [ or ] ) is also not working. This seems to have started after updating to version 29.4.
Every tutorial I can find hasn't helped. This bug has massively increased my workload as I use this action every few seconds.
7 votes -
Export As does not respect Large Canvas scale (Illustrator 29.2.1)
If you are in a "large canvas" document, when using the "Export As" menu to export PNG(s), the resulting files are 1/10th the dimensions they should be. For example, if I have 100" x 100" artboards and export them at 72dpi, the resulting images should be 7200x7200 pixels, but they are only 720x720 (but still at 72dpi). This happens with "Use Artboards" checked or unchecked, and only seems to affect PNG export and not other file types.
I'm not sure what version this first appeared in, but I know that previous versions of Illustrator behaved correctly.
7 votes -
Appearance items loose focus when get an effect assigned
When I pick a fill in Appearance panel and assign an effect to it, the item looses focus suddenly — take a look at the GIF attached.
If my stack there is complex enough (and they often are), it’s hard to locate the fill/stroke I was working with.
...and surely Ai doesn’t allow to rename these to at least find them quicker — and here is the request about this: http://illustrator.uservoice.com/forums/333657/suggestions/34309852
7 votes -
Pantone or other book colors in a CMYK document look fine in Overprint preview mode but get exported to an RGB images as dull
When we add a Pantone or a different book color into a CMYK document, we can see how it looks 'for real' when we enable Overprint mode — all fair.
Then we would need to share this image with a client, so we export an RGB image... and this image shows out vivid book color as a dull-and converted-to-CMYK-and-then-to-RGB color — which is not what we have in mind.
This is a bug, honestly, I think, but also a request — we need to be able to export images as we see them in Overprint Preview mode... Ai respect overprints…
7 votes -
"Kinsoku" / Punctuation Squeeze doesn't work
When Chinese and Western text are mixed, enabling the head and tail avoidance function does not work
7 votes -
Pressing None button in tool Panel for mixed fill/stroke doesn’t work
If you have a selection with different fills and/or strokes, Ai will mark it with question marks in fill/color selector.
And if you want set it to None, you should be able to click the button below — but it doesn’t work.
But the same button in Color panel works, and the '/' hotkey works.
Please fix this.
7 votes -
[ExtendScript] Cannot set Document.rulerUnits
There is no way via scripting to set a document's rulerUnits (pts, mm, inch, etc) because the property Document.rulerUnits is—erroneously, surely—read only.
If Document.rulerUnits was writable, we would simply do this:
var doc = app.activeDocument; doc.rulerUnits = RulerUnits.MILLIMETERS;This is important because there is literally no way to set this via script, except to create a new document.
7 votes -
Greek text now keep accents with All Caps and is not consistent with UPPERCASE result
This has to do with the new update where all files previously created using Greek language using CAPS now all have accents. Now every time we need to change the language to Greek for accents to disappear. I'm sure this will be an issue for greeks around the world.
7 votes -
「クロスと重なり」を含むシンボルの書き出し結果が正しくない - Exporting symbols containing Intertwine results wrong.
「クロスと重なり」を含むシンボルを画像に書き出すと、正しい体裁になりません。
psd、pdf、Webpでは正しい体裁になるが、それ以外の保存形式では欠けたような状態で書き出される
「スクリーン用に書き出し」、「書き出し形式」、「Web用に保存（従来）」、どのメニューコマンドでも同様
「アセットの書き出し」では「書き出し」ボタンをクリックしても書き出しが実行されない
Illustrator 2023、2024で確認
再現手順:
1. 「クロスと重なり」を含むアートワークでシンボルを作成し、インスタンスを配置する
2. 「スクリーン用に書き出し」などを使って画像に書き出す（psd、pdf、Webp以外の保存形式を選ぶ）実際の結果:
「クロスと重なり」の部分が欠けたような状態で書き出される期待された結果:
画面どおりの体裁で画像が書き出される回避方法:
「クロスと重なり」を「分割・拡張」などで拡張してからシンボルに登録する---- English *Use translation tool ----
Exporting symbols containing "Intertwine" does not give correct results.
As psd, pdf, and webp, the result is correct. But in other formats, they are exported as missing.
Same result with "Exports for screens", "Export as", "Save for Web (Legacy)" or any menu command.
"Asset Export" does not export even if the "Export" button is clicked.
Check with Illustrator 2023 and 2024
How to reproduce:
1. Create a symbol with artwork containing "Intertwine" and place an instance.
2.…7 votes -
3D RGB vector object pasted via clipboard in Photoshop becomes CMYK when editing its content
Hello! I encountered this error: a vector RGB object with 3D effect, pasted as a smart object from Illustrator to Photoshop via clipboard, opens as CMYK when its contents are edited. Screen recording attached.
Windows 11 23H2
Illustrator 28.5
Photoshop 25.77 votesThe team is going to address the issue.
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Incomplete Bug Fix on Legacy Text Disappearing in v28
Illustrator CC 2018.(No problem before 2017)
Updated text disappears when opening a file of old data such as version 10 or lower by a specific operation and updating the text portion.・Prepare and open files of version 10 or lower
・To confirm whether to update the legacy text on the warning screen, click [OK] to not update
・Save immediately
・Open the saved file
・Click on the legacy text part with the mouse
・On the warning screen, click [Update]
→ The text that should have been updated disappearsReported in the thread of Japan Forum.
https://forums.adobe.com/thread/24011117 votes -
Illustrator pulls clippings masks to the top of their clip groups when a document is reopened
- Make a simple clipping group
- Select clipping path only
- Fill it
- Send it to back
- Save and close the file
- Open the file back Illustrator will move the clipping mask back to the top of the group.
Why this is important?
1. Because if we release a clipping group that has the filled clipping path below clipped object, it stays below.
2. Because when we use isolation mode, Illustrator will allow to select children only when the filled clipping mask is below the clipped objects.Take a look at the GIF attached, that shows three methods possible with colored clippings…
7 votes
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