Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8146 results found
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Illustrator 2023 performance issues in Windows 11
This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.
I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.
additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti, be quiet 700w PSU, Windows 11 Pro 22H2 22621.963.
and just today I found the cause of the problem. when reinstalling Illustrator & Photoshop both went pretty well. but when I installed some brush packs in photoshop, that's where the problem appeared. it makes Illustrator extremely slow, even making windows run slow in performance too.
and thanks for the hard work for the developer team that handles this software problem.
I hope this performance issue can be fixed quickly.This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.
I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.
additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti,…
5 votes -
Objects are rasterized when pasted from the buffer history
When I paste a vector object from the history of the clipboard it is pasted as a raster object. This bug is contained in versions 27.1.1 and 27.2 (Beta)
I use the program for Clipboard Manager "Unclutter".
Because of this bug, it is impossible to use the program normally
No such bug is observed in Illustrator 26Mac OS 13.0.1 (22A400)
Adobe Illustrator 27
Mac mini M15 votes -
Dashed lines changing style when exporting to SVG
The latest update to AI has caused this issue. When exporting an svg with dashed lines, the svg's dashed lines either disappear or become dotted lines.
Operating System: Windows 10 Enterprise
Adobe Illustrator version: 27.0
Steps:
1) Open Adobe Illustrator
2) Create a new file
3) Draw a line
4) Open the properties window by going to Window > Properties
5) Click on the Stroke option
6) Check "Dashed Line" on
7) Set the first "dash" to 10
8) Make sure the rest of the "gap" and "dash" options are blank
9) Go to File > Export > Export As
10) Make sure the "Save as type" option is SVG
11) Click Export button
12) Set Stylng to Inline Style
13) Set Font to SVG
14) Set Images to Embed
15) Set Object IDs to Unique
16) Set Decimal to 5
17) Keep Minify off and Responsive on
18) Click OKIf you open the SVG in the text editor, you'll notice "stroke-dasharray: 0 10;" in the styling of the line. It should say "stroke-dasharray: 10;" Unfortunately, it won't let me upload any sample files.
Thanks,
VinceThe latest update to AI has caused this issue. When exporting an svg with dashed lines, the svg's dashed lines either disappear or become dotted lines.
Operating System: Windows 10 Enterprise
Adobe Illustrator version: 27.0
Steps:
1) Open Adobe Illustrator
2) Create a new file
3) Draw a line
4) Open the properties window by going to Window > Properties
5) Click on the Stroke option
6) Check "Dashed Line" on
7) Set the first "dash" to 10
8) Make sure the rest of the "gap" and "dash" options are blank
9) Go to File > Export > Export…5 votes -
On Opening, Illustrator can't read linked files and adds multiple copies of linked images
On some files, on open, I receive an error regarding linked images and when trying to resolve, Illustrator adds multiple copies of the same linked image without actually fixing the original images. It'll add linked images into locked layers where there were no images.
This started in version 26.4.1 and have tested with uninstalling newer versions, opening the same files on older versions, and installing newer versions until the issue appears.
Screenshots attached where it shows it adding in linked images, even on layers that were locked and had no images on save.
5 votes -
Dialog windows move / float to the left
Bug Report: Floating windows drift offscreen (see attached video).
Adobe Illustrator 26.4I tried reverting to older versions of Adobe Illustrator, but the issue exists for them as well; To me, that suggests the problem is related to the beta macOS. I am raising this bug now because the issue could present itself as users upgrade to macOS Ventura this fall.
System Info:
I am running MacOS, Ventura, Version 13.0 Beta (22A5311f) on iMac M1 (2021) with 8MB RAM.5 votesThis issues is fixed in macOS 13 Beta 5
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Symbol items not converted to outlines
Currently, symbols containing text and placed on an artboard, are not converted to outlines when executing this step.
5 votes -
Can't change 3D materials color since version 26.3.1
Just reporting the bug discussed in https://community.adobe.com/t5/illustrator-discussions/i-can-t-change-3d-color-materials-in-illustrator-may-update-2022/m-p/12967705/page/2 .
In short, color and other 3D material parameters are not longer configurable since version 26.3.15 votes -
"Align dash to corners and path ends" is broken in 2022.
See title.
Here's two screengrabs of 2021 and 2022 with the following done in them:
- Draw an 800x800 pt circle in the middle of the canvas.
- Set the stroke to 800px wide, black, dashed line on, 12pt in the first dash box, no other gaps/dashes, turn on "align dash to corners and path ends".
2021 renders evenly, as expected, 2022 has the dashes at weird off-kilter angles.
2022 will render evenly if I switch to "preserve exact dash and gap lengths".
Observed on 26.0.2, both with my usual plugins and with them removed, maybe i'll try updating later today to see if this one got fixed. I don't see anything like this in the existing bugs so I'm gonna guess not.
See title.
Here's two screengrabs of 2021 and 2022 with the following done in them:
- Draw an 800x800 pt circle in the middle of the canvas.
- Set the stroke to 800px wide, black, dashed line on, 12pt in the first dash box, no other gaps/dashes, turn on "align dash to corners and path ends".
2021 renders evenly, as expected, 2022 has the dashes at weird off-kilter angles.
2022 will render evenly if I switch to "preserve exact dash and gap lengths".
Observed on 26.0.2, both with my usual plugins and with them removed, maybe i'll try updating later today to…
5 votes -
Bleed not exporting as PNG or JPG
I've just updated to Illustrator 26.2.1 and now I cannot export PNG or JPG files with bleeds.
• I'm using File > Export > Export as... function.
• There is a 9 pt bleed set up in the Document settings
• "Use Artboards" option is selected on the Export dialog window.I'm on macOS 12.3.1.
5 votes -
While shift-dragging objects green plus appears and picture clipping file is created.
This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this can be solved on the Adobe side because it is infuriating.
This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this…
5 votes -
GPU acceleration issue
Adobe Illustrator have problem with GPU acceleration.
Some of part of screen disapeared when move object.
BUG tested on graphics card:
GTX 1660
RTX 3060 TI
RTX 3080 TI
Laptop Dell Latitude 5420 with Intel Iris Xe Graphics.Problem occurs on 2 situations:
When trim view is enabled,
When project have many object.
Watch the attached movie.I think this is global problem which which affects all users.
Tested on different AI versions.
I think this bug occurs many, many time earlier.5 votesAs per the confirmation by the original poster in the latest comment, the problem is gone.
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need to fix control handles
Handles have been broken for about 10 years now, time to fix them.
Clicking on corner tool handle, making stuff rotate, trying to stretch one direction, then it stretching diagonally.Things like that should not be going wrong in software as old as illustrator.
5 votes -
AIT file does not open as a new AI file when opening from One Drive.
I updated to Adobe Illustrator V26.0.3 today. And now AIT file opens as AIT file.
It should open as a new AI file when opening from AIT file since it is a template.
FYI, I am using MacBook Pro M1 2020, and MacOS Motley V.12.1.
Doen anyone getting the same problem?
---Additional Comment---
After testing, I found out that this is happening when I open an AIT file from my One Drive folder.
When I copied AIT file on my desktop, then it opened as a new AI file as it was used be.
For more details, I am using One Drive App (V.22.002.0103.0004) which I recently updated on Jan-26-2022.
I updated to Adobe Illustrator V26.0.3 today. And now AIT file opens as AIT file.
It should open as a new AI file when opening from AIT file since it is a template.
FYI, I am using MacBook Pro M1 2020, and MacOS Motley V.12.1.
Doen anyone getting the same problem?
---Additional Comment---
After testing, I found out that this is happening when I open an AIT file from my One Drive folder.
When I copied AIT file on my desktop, then it opened as a new AI file as it was used be.
For more details, I am using…
5 votes -
Line width tool issues
When changing the line width with the "Width Tool", it creates little triangles in the line and distorts all the corners.
5 votes -
Blends inside radial repeat doesn't work
It's grayed out. The possibilities with blends inside radial repeat are HUGE
5 votes -
Layer Arrow Disappears
When collapsing sub-layers of a layer, the arrow to expand the sub-layers is no longer visible. Clicking the eye would restore the arrow, but this is a bug that should be fixed.
Evidence:
https://youtu.be/Oa8KxjzLFkM5 votes -
Drag and drop to place file sometimes embeds instead of linking
When I drag and drop a JPG/PNG/PDF/AI file from Finder into an Illustrator document, it normally drops in as a link. However, sometimes it unexpectedly embeds the artwork instead of linking it. If I try again repeatedly, it continues to embed, so to fix it I have to go to File > Place and ensure that "Link" is selected (which it already is). After that, if I drag-and-drop from Finder again, it links the artwork as expected.
This issue is seemingly random and I can't figure out exactly how to reproduce it. I always link files (not embed them) when I place them via File > Place or via drag-and-drop, so I don't know why it sometimes decides to embed.
When I drag and drop a JPG/PNG/PDF/AI file from Finder into an Illustrator document, it normally drops in as a link. However, sometimes it unexpectedly embeds the artwork instead of linking it. If I try again repeatedly, it continues to embed, so to fix it I have to go to File > Place and ensure that "Link" is selected (which it already is). After that, if I drag-and-drop from Finder again, it links the artwork as expected.
This issue is seemingly random and I can't figure out exactly how to reproduce it. I always link files (not embed them) when…
5 votes -
Select Same Fill/Stroke Color ignores Compound Shapes
Select > Same > Fill Color (and I assume the other related functions) ignores the color set for Compound Shapes (if it differs from the color of the original shapes used to create the Compound Shape). Even if you have one selected before triggering the function it refuses to select it. It is as if it cannot see the color assigned to the Compound Shape itself.
Windows 10, latest version of Adobe Illustrator 26.0.1
- I have a file consisting of multiple rectangles all with the exact same color (e.g. black).
- I make two rectangles of a different color (e.g. red) and combine them into a Compound Shape (Alt-click using the pathfinder).
- I set the fill color of my Compound Shape to the same color as the other objects (black).
- If I now select one object (even if it's the compound shape), and choose Select > Same > Fill Color it will select everything except the Compound Shape
Select > Same > Fill Color (and I assume the other related functions) ignores the color set for Compound Shapes (if it differs from the color of the original shapes used to create the Compound Shape). Even if you have one selected before triggering the function it refuses to select it. It is as if it cannot see the color assigned to the Compound Shape itself.
Windows 10, latest version of Adobe Illustrator 26.0.1
- I have a file consisting of multiple rectangles all with the exact same color (e.g. black).
- I make two rectangles of a different color (e.g. red)…
5 votes -
Color guide issue/bug
When I click on color in "color guide" it doesn't work. So shape has (let's say) "old" color. I can click on "new" color 10 times and nothing happen. Some colors works, some colors doesn't response.
PLEASE FIX.
Thanks!MacOS Monterey 12.0.1 Illustrator 2022 26.0.1
5 votes -
[Bug] Copy and paste broken - Unable to paste text without losing formatting, unable to paste shape+text
Hi there,
The copy and paste function within AI seems to have broken. This started a few days ago. I don't think there was a software update. No new software/hardware changes on my end either.
Operating system: macOSX v11.4
MBP (13" M1, 2020)
No clipboard enhancements/plugins/appsVersion of AI (Desktop): 25.4.1 and 25.3.1
Steps:
Scenario #1:
Copying and pasting a shape with text, within the same artboard
Result: Shape does not get pasted, text is pasted without original formatting, at Myriad Pro 12pt, changed from Area Type into Point Type.Scenario #2:
Copying and pasting text, within the same artboard
Result: Text is pasted without original formatting, at Myriad Pro 12pt, changed from Area Type into Point Type.
Same results using both Keyboard shortcuts, or via the Edit menuRepeating Scenario #1 and #2 with:
Paste in Front
Paste in Back
Paste in Place
Returns the same results: No shape pasted, text becomes unformatted point type.
Other observations:
Same results using Keyboard shortcuts, or via the Edit menu
Makes no difference if shape and text are grouped or ungrouped.Copying and pasting a shape alone does work (somewhat), but the positioning is somewhat unexpected.
Paste in Front/Back/Place result in the shape being pasted elsewhere on the artboard.
Very rarely, the pasting works (fluke) like in 1:05 of the screen recording
I have tried the following:
- Reset and deleted preferences
- Uninstalled and reinstalled (25.4.1)
- Uninstalled and reinstalled rolled back version (25.3.1)Edit - my screen recording may have been too large, let me get it up somewhere else.
Link to screen recording: https://streamable.com/qb44os
Pardon the length, I was just trying to exhaust the various possibilities.
Hi there,
The copy and paste function within AI seems to have broken. This started a few days ago. I don't think there was a software update. No new software/hardware changes on my end either.
Operating system: macOSX v11.4
MBP (13" M1, 2020)
No clipboard enhancements/plugins/appsVersion of AI (Desktop): 25.4.1 and 25.3.1
Steps:
Scenario #1:
Copying and pasting a shape with text, within the same artboard
Result: Shape does not get pasted, text is pasted without original formatting, at Myriad Pro 12pt, changed from Area Type into Point Type.Scenario #2:
Copying and pasting text, within the same artboard…5 votes
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