7711 results found

1. Illustrator turning PNG images yellow/purple / inverted

   Running Illustrator 27.4.1 on Mac OS Ventura 13.2.1.

   Having this issue with clear PNGs on Illustrator. The PNGs look okay when placed on the file. Upon re-opening of the file, all of the clear PNGs have turned negative, having a purple filter/yellow background.

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   1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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2. Move (Enter) doesn't copy the first time it's selected

   When moving using the enter shortcut and hitting copy. It fails the first time and doesn't do anything. but the same input works the second time See attached video.

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3. [ExtendScript] Line feed \u000A character assigned to text contents is converted to carriage return

   MacOS 13.3.1, Adobe Illustrator 27.4.1
   Also reported on Windows same version of Illustrator.

   Steps to reproduce.
   To see problem, run this script
   ```
   (function () {

   var doc = app.documents.add();
   
   var tf1 = doc.textFrames.add();
   tf1.position = [100, 100];
   tf1.contents = 'Break\u000Ame.';
   alert('Linefeed (10)\n charCode = ' + tf1.contents.charCodeAt(5));
   
   var tf2 = doc.textFrames.add();
   tf2.position = [200, 100];
   tf2.contents = 'Break\u0003me.';
   alert('End-of-text (3)\n charCode = ' + tf2.contents.charCodeAt(5));
   

   })();
   ```
   I would expect the text on the left to have a line feed (u+000A) character, but it is converted to a carriage return (u+000D).
   The text on the right is a workaround, using an unexpected character (u+0003).

   There is a discussion here.

   This silent conversion is unexpected, and never wanted by the user (the scripter).

   MacOS 13.3.1, Adobe Illustrator 27.4.1
   Also reported on Windows same version of Illustrator.

   Steps to reproduce.
   To see problem, run this script
   ```
   (function () {

   var doc = app.documents.add();
   
   var tf1 = doc.textFrames.add();
   tf1.position = [100, 100];
   tf1.contents = 'Break\u000Ame.';
   alert('Linefeed (10)\n charCode = ' + tf1.contents.charCodeAt(5));
   
   var tf2 = doc.textFrames.add();
   tf2.position = [200, 100];
   tf2.contents = 'Break\u0003me.';
   alert('End-of-text (3)\n charCode = ' + tf2.contents.charCodeAt(5));
   

   })();
   ```
   I would expect the text on the left to have a line feed (u+000A) character, but it is converted to a carriage return (u+000D).
   The text on the right is a workaround,… more

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   1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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4. Type Error in Tradition Chinese / 打中文字會冒出重複且多餘的字

   The Text Tool has problem during typing with 'Tradition Chinese 注音'. The end of text box will type the error words automatically.

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. Color guide options reset to default on Illustrator restart

   1. Windows 10 22H2 build 19045.2486
   2. Illustrator 27.2
   3. Open Color Guide Options from Color Guide panel -> customize Steps and/or Variation value -> close and open Illustrator
   4. Expected: Color Guide panel remembers options Result: options reset to default values (4 steps, 100% variation) so you have to re-enter them every time you start Illustrator
   5. not file specific, also happens when setting options with no file open - screenshots attached

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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6. Illustrator 27.2 se me cierra inesperadamente minutos después de abrirlo (Windows 10)

   ¿Alguien sabe por qué se me cierra Illustrator 2023 (v 27.2) inesperadamente?
   Pocos minutos después de abrirlo se cierra sin marcar ningún error o ventana que informe el porqué y es el único programa que lo hace.
   Tengo Windows 10 :D

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   2 comments  ·  Launch  ·  Delete…  ·  Admin →
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7. SVG Export missing data-attributes in 27.1

   macOS Ventura 13.1
   Illustrator 27.1

   Export for Screens
   Choose SVG format
   Edit Format Settings for SVG (by clicking on gear icon)
   Select SVG and set to the following:
   Styling: Inline Style
   Font: SVG
   Images: Preserve
   Object IDs: Unique
   Decimal: 2
   check both Minify and Responsive

   The exported SVG should have the attribute data-name with the object's layer name. For example, a rectangle object filled with the color #f6b780 with the layer named 0006A should look like this in the SVG file.

   <rect id="bddec359-1a3b-4c18-8500-9c0518f1a41d" data-name="0006A" x="1374.25" y="603.67" width="232.52" height="83.75" style="fill:#f6b780"/>

   Instead the code is rendering like this when exported from Illustrator 27.1:

   <rect id="uuid-b659132c-b20b-4f7a-a072-77b8809c18f2" x="1374.25" y="603.67" width="232.52" height="83.75" style="fill:#f6b780;"/>

   It's also exporting with the XML tag before the SVG tag:

   <?xml version="1.0" encoding="UTF-8"?><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2250 1680">

   It should not be exporting with the XML tag.

   macOS Ventura 13.1
   Illustrator 27.1

   Export for Screens
   Choose SVG format
   Edit Format Settings for SVG (by clicking on gear icon)
   Select SVG and set to the following:
   Styling: Inline Style
   Font: SVG
   Images: Preserve
   Object IDs: Unique
   Decimal: 2
   check both Minify and Responsive

   The exported SVG should have the attribute data-name with the object's layer name. For example, a rectangle object filled with the color #f6b780 with the layer named 0006A should look like this in the SVG file.

   <rect id="bddec359-1a3b-4c18-8500-9c0518f1a41d" data-name="0006A" x="1374.25" y="603.67" width="232.52" height="83.75" style="fill:#f6b780"/>

   Instead the code is rendering like this when exported from Illustrator… more

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. Opening Harmony Rules in the Color Guide crashes AI 27.2

   Lately when opening the color guide and clicking on any of the non default harmony rules instantly crashes Illustrator with a segfault. This is happening on several AI files. I am on macOS 13.1 and AI 27.2 on an intel mac. I have attached the crash report from macOS.

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9. Illustrator 2023 performance issues in Windows 11

   This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.

   I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.

   additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti, be quiet 700w PSU, Windows 11 Pro 22H2 22621.963.

   and just today I found the cause of the problem. when reinstalling Illustrator & Photoshop both went pretty well. but when I installed some brush packs in photoshop, that's where the problem appeared. it makes Illustrator extremely slow, even making windows run slow in performance too.

   and thanks for the hard work for the developer team that handles this software problem.
   I hope this performance issue can be fixed quickly.

   This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.

   I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.

   additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti,… more

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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10. 選択したオブジェクトのバウンディングボックスがずれる

    いつもお世話になっております。
    非常に便利なソフトを開発し運営し続けてくださっていることに心から感謝いたします。

    本日Illustrator使用時に以下のようなバグが確認されましたのでご報告させていただきます。

    ---

    シェイプを選択時に最大まで拡大をした時にバウンディングボックスがオブジェクトとずれている。
    ver 27.0.1の時にはこの現象は起こっておらず、ver 27.1.1にアップグレードした後に確認された。

    【添付画像参照：Illustratorbugimg.jpg】

    ---

    【PC環境】
    Windows 10 Pro（バージョン：21H2）64bit

    数々の要望にご対応いただいております皆様に感謝しております。

    何卒、宜しくお願いいたします。

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    Need More Info  ·  4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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11. リピート機能を適用したオブジェクトに再配色が効かない

    リピート機能（ミラー、ラジアル、グリッドのいずれも）を適用すると再配色で色を変更するできなくなります。
    ダブルクリックなどして編集モードにすればできますが、他のオブジェクトと同時にできなければあまり意味がありません。

    通常の状態で再配色でカラーが管理できるようにしてください。

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    Under Review  ·  1 comment  ·  Repeats  ·  Delete…  ·  Admin →
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12. Align to Selection & Align to Key Object not working

    Mac OS Ventura 13.0.1
    Illustrator 27.0.1 & Illustrator 26.5.2

    I am not able to select 'Align to Selection' nor 'Align to Key Object' in either the Properties panel or the Align panel. It seems stuck on 'Align to Artboard' whenever I select specific objects.

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    1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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13. Illustrator error "An unknown error is detected" Windows 11 AI 2023 27.01

    "An unknown error has occurred" when trying to save a file in Windows 11, AI 2023 27.01

    Steps: Save or Save as
    Expected result: file gets saved
    Actual result: it doesn't. Get "An unknown error is detected" dialog

    Workaround: Under File > Document color mode… switch color mode from CMYK to RGB then back to CMYK

    Strange workaround. Ongoing issue

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14. Illustrator on Mac, updated to Ventura. Freeform gradients are not showing up in saved PDF

    Hi, i just updated to Ventura. My company invoice banner has a freeform gradient that isn't showing up.
    It shows up in adobe acrobat, not in preview. However when i sent it as a trial to a friend on whatsapp via the desktop app, the gradient showed up. On the phone in the whatsapp app it doesnt. This discrepancy is highly frustrating.

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    6 comments  ·  Gradients  ·  Delete…  ·  Admin →
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15. Blend snaps back when you move an object

    When you move one of the objects after having created a blend, the new position doesn't stay. Instead the blend snaps back and the outline of the object stays in the new position. Described in this thread with videos:
    https://community.adobe.com/t5/illustrator-discussions/blend-tool-object-snaps-back-to-original-position/m-p/13312720#M341688

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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16. Pantone colors are printing blank when printing from Illustrator using Photoshop DSC.EPS

    While trying to print artwork with spot colors from Adobe Illustrator the color in the 2nd channel will always print blank regardless of what print device or setting that is used. I have included the DSC EPS files as well as the AI files and the subsequent print of the file as a pdf. Whichever pantone color is placed in location 2 of the channels in Photoshop will print blank. This is a bug that has popped up since Pantone pulled it's colors from Adobe and the Pantone colors automatically are changed to black.

    Please refer to this post for files as they cannot be attached here.

    https://community.adobe.com/t5/illustrator-discussions/pantone-colors-are-printing-blank-when-printing-from-illustrator-using-photoshop-dsc-eps/m-p/13314636

    While trying to print artwork with spot colors from Adobe Illustrator the color in the 2nd channel will always print blank regardless of what print device or setting that is used. I have included the DSC EPS files as well as the AI files and the subsequent print of the file as a pdf. Whichever pantone color is placed in location 2 of the channels in Photoshop will print blank. This is a bug that has popped up since Pantone pulled it's colors from Adobe and the Pantone colors automatically are changed to black.

    Please refer to this post for… more

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    1 comment  ·  Print  ·  Delete…  ·  Admin →
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17. SVG import: font-weight and font-style not always applied to tspan elements

    font-weight and font-style not always applied to tspan elements

    Use the following steps to reproduce the issue:
    1. download attached AIbugreport.txt file
    2. replace .txt with.svg (unable to load an SVG file)
    3. import the file to Adobe Illustrator
    4. open this file in Google Chrome (or any other browser) to visually see the difference

    Actuall result: Google Chrome: "quick" is bold; "over" is italic. Adobe Illustrator: Styles are not applied to these words.

    Expected result: Google Chrome: "quick" is bold; "over" is italic. Adobe Illustrator: "quick" is bold; "over" is italic

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. Voreinstellungen fehlerhaft dargestellt

    Hallo!

    Meine Voreinstellungen erscheinen fehlerhaft. Es wird nur ein kleines Fenster geöffnet und ich kann nichts wirklich erkennen, auswählen oder ändern.

    Gibt es Lösungen dazu?

    Gruß, Anna

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. On Opening, Illustrator can't read linked files and adds multiple copies of linked images

    On some files, on open, I receive an error regarding linked images and when trying to resolve, Illustrator adds multiple copies of the same linked image without actually fixing the original images. It'll add linked images into locked layers where there were no images.

    This started in version 26.4.1 and have tested with uninstalling newer versions, opening the same files on older versions, and installing newer versions until the issue appears.

    Screenshots attached where it shows it adding in linked images, even on layers that were locked and had no images on save.

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    1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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20. Illustrator keeps stealing focus when opening documents in background...

    When selecting a lot of files in windows and then opening them in AI, for every document that opens, AI takes the focus away from whatever I am doing in the background. This is very annoying. Please fix.

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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