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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7796 results found

  1. Objects copied to clipboard are not preserving SVG Format as expected

    Objects copied to clipboard do not have the same SVG formatting as previous versions of Illustrator when pasted as text to other programs.

    Illustrator has a feature that lets you copy objects to your clipboard and paste them to other programs as SVG code. This is found under Preferences > Clipboard Handling > Include SVG Code.

    2021 (25.4.1) isn't handling the SVG code as 2020 (24.3) and previous versions did. Instead of neatly formatted SVG code, you get an unformatted mess that is... just a mess. I don't know if this is even XML.

    Is there some obscure setting that…

    3 votes

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  2. Action Does not saving the SPOT Color attribute

    Action Does not saving the SPOT Color attribute.

    WHY IT IMPORTANT?

    All screen printing industry works with same Predefined spot colors, some of them isn’t exist in Pantone solid colors palette (like a White, and a Base) some exist, like a Black, but much more simple to make a custom spot Black color - when you make a color separation and printing films with HOST SEPARATION option on

    So for speed up the process - I’ve decided to make a small & simple action, which will create three predefined custom spot colors: Spot White, Base, and Spot Black. In the…

    3 votes

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    0 comments  ·  Actions  ·  Admin →
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  3. 配置画像のリンク切れ

    macOS Big Sur ver.11.5.2 Illustrator ver.25.3.1 M1Universal

    intele MacでパッケージをしたデータをIllustrator ver.25.3.1 M1Universalで開くと画像のリンクが全て外れます。
    またリンクフォルダから1つ配置し直すと本来は全て自動的に読み込み再リンクされますが、これもされず全画像リンク処理をしなければなりません。
    改善策をおしえてください。

    3 votes

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  4. AI 25.4.1 GPU performance still very slow, cannot easily editing previous version files

    Since AI 25.2 I've had problems editing files. With GPU features enabled, all UI functions, selecting, deselecting, all mouse dragging functions, menu selections are all extremely slow to respond, I'm talking several seconds between responses to clicks and movement. Turning off "Real Time Editing" helps somewhat, delays are shortened, but still very difficult to work with. Disabling Animated-zoom has no effect. Disabling GPU entirely, improves selection and dragging, but there is still a delay of several seconds after releasing the mouse button. This behavior seems restricted to editing files prior to v25.2, but not all. Preforming a "SaveAs" over the…

    3 votes

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    6 comments  ·  Performance  ·  Admin →
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  5. AiRobin using 16-24% CPU constantly

    Every time Illustrator is opened (and sometimes after it is closed) AIRobin uses cpu constantly even when no files are opened.

    1. OS: Windows 10 Pro ver:2004 build:19041.1165
    2. Illustrator Beta 26.0.667
    3. steps to reproduce are above
    4. my expected result is for it to only use CPU when a task is needed
    5. this description should be more than adequate.
    3 votes

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    2 comments  ·  Performance  ·  Admin →
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    Hi ,
    Please download latest PreRelease Build of 26.0 from PreRelease section of CCD and see if you are still facing the issue .
    If not a Prerelease member Please visit adobe.ly/1o2SDsg to join our pre-release program and get the Prerelease build of version 26.0 from CCD “Prerelease” tab in Categories section.
    Regards
    Ankit Goyal
    Illustrator Team

  6. Multi-Selection Lag on M1 MacBook Pro

    When selecting multiple objects or points, Illustrator will lag consistently throughout the process and the objects will "stick" to your cursor. So the previously selected objects end up being moved while trying to select more objects.

    Illustrator Version: 25.4.1
    Model Name: MacBook Pro
    Model Identifier: MacBookPro17,1
    Chip: Apple M1
    Total Number of Cores: 8 (4 performance and 4 efficiency)
    Memory: 16 GB
    System Firmware Version: 6723.140.2
    OS Loader Version: 6723.140.2

    3 votes

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    1 comment  ·  Performance  ·  Admin →
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  7. 3 votes

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  8. copy and paste random color change

    1.macbook pro 2021, big sur 11.4
    2. version 25.3.1

    within the same file, when I copy and paste an element, the fill is changing. the same issue does not occur when option dragging the drawing. it happens repeatedly. The fill that is changing is a colored pattern fill. It has happened with all "original" colorations (ie it does not only happen when using the light blue fill like in the movie. but they all change to the same yellow fill like in the movie.)

    3 votes

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  9. Small caps do not work for Libertinus font (open type font)

    The small caps feature does not work for the Libertinus Serif font (https://github.com/alerque/libertinus) in Illustrator. Only some of the letters get capitalized. It does, however, work with Libertinus Serif Display. (different variant of the same font family) This issue (from the font development page) contains more information: https://github.com/alerque/libertinus/issues/482
    Other programs like LibreOffice don't have this issue and render the small caps correctly, so it may be that there is an issue in Illustrator.

    To reproduce: just download and install the Libertinus font, create a new document, add some text, apply the Libertinus Serif font and activate small caps…

    3 votes

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  10. Save on your computer or to Creative Cloud Dialog

    When Preferences under User Interface -> UI Scaling is set to large then the "Save on your computer or to Creative Cloud" is cut off and input boxes are cut off. The sizing is not right.

    3 votes

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  11. CC libraries wont open after 2x reinstalling in AI in beta version for windows

    I m trying to use the colors swatches in a project and now I guess ill have to do it manually . I have enclosed 3 screen shots

    .CC libraries keeps saying it needs to be updated in the Beta version of A I(desktop) . I did the cleaner and install twice and the error still comes up

    3 votes

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  12. Single click on a radial gradient with gradient tool does nothing...

    When using the gradient tool on a radial gradient, a single-click should move the center of the gradient to the click location. This only works if the gradient annotator is turned on, otherwise nothing happens. See attached video.

    3 votes

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    0 comments  ·  Tools  ·  Admin →
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  13. Export as JPG changes file name

    New issue in recent update: 25.4.1

    When exporting a file as an image (JPG, PNG etc.), and while in the first dialogue window, if you select JPG (or other file type) BEFORE selecting your path/folder, the file name picks up/swaps to the folder name.

    BUT, if you choose your file path/folder first, and then file type (JPG, PNG, etc.) it works fine.

    Huge time suck.

    3 votes

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  14. 3 votes

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    2 comments  ·  Layers  ·  Admin →
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  15. Unable to Export as PDF using Export for screens

    Unable to export as PDF using Export for screens.

    I am trying to export for screens both JPG and PDF.
    JPG is working as always but the problem is the PDF. \
    I cannot even save one single vector rectangle.

    FYI, I am using MacBook Air M1.
    It worked before.

    What is wrong? cannot work now.
    Help please.

    Thanks

    3 votes

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  16. Refreshing the display with GPU-View activated seems to be buggy

    While some of the GPU-related glitches seem to be fixed wich the actual Version 25.4 (at least on my iMac here), there is still some strange behaviour that seems to occur on every version newer than 25.0:

    Everytime I open a document, the workspace turns black for a moment. That is not a big problem, but strange, as it never happened in 25.0 or older.

    Second, there are quite often problems in refreshing the display, when moving around in the illustration or copying/dragging objects around. The display gets crippled (blank spaces, where they should not be) and I have to…

    3 votes

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  17. Action batch saving with data sets does not put out multiple files

    I updated to version 25.4 and had a file with multiple data sets. I have an action that saves as a PDF and I wanted to "batch" this action as I have done multiple times in the past to create multiple PDFs.
    However, now only one file gets saved and it gets overwritten constantly when the action repeats. The saved file name is whatever the file was saved as when recording the action, so it is not even the data set name.

    I have now reverted to the oldest version I could find which was 24.3 and it is working…

    3 votes

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    1 comment  ·  Actions  ·  Admin →
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    Hi,
    Apologies for the inconvenience due to this issue.

    Please help the Illustrator team in isolating this issue by sharing some details:
    1.) Is this Issue still happening on your machine in the latest version 25.4.1 ?
    2.) If yes, please provide Test and script file.
    3) Video & steps with which you are facing issue.

    Share the above details at ShareWithAI@adobe.com in a Zip file and mention the title of this issue as the subject of mail.

    Thanks and Regards,
    Rohit Jain
    (Illustrator Team)

  18. Colour code changing Illustrator 25.4 BUG!

    When I put in a number on R G B example R88 G122 B27, it changes but then when I select another object and go back to double check the other object the colour has changed back to something else. See screen shot. I saved the colour in the pallete. The colour should have the same values as the name I want R88, G122, B27 but its value is different, its giving me a different colour value.

    My colour setting are see screen shot

    3 votes

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  19. 3 votes

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  20. alt+gr typing pass through

    So, after spending an hour googling through different people having language / character issues with alt+gr on windows in Illustrator, I think I have identified what is happening (see screenshot)

    Win10 can do mixed display language / keyboard layout combinations that most Adobe products will handle just fine, but Illustrator seems to set keyboard language based on general language set, not on keyboard language set.

    So, if I type my normal alt gr+q for @ symbol or alt gr+e for € symbol on a german layout while using english language with german keyboard, it does not pass through as altgr+e…

    3 votes

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