Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
976 results found
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When group is selected the "Make pixel perfect" option is missing in the proportes panel
The "Make pixel perfect" option for selected objects is missing when they are grouped, in the previous version it was easily accessible from the top right corner icons now have to dig in the Object menu.
2 votesHi,
Thanks for reporting this issue.
We are moving this under review, meanwhile what you can do is use Right Click > Make Pixel Perfect or turn on control panel from Window > Control.Thanks & Regards
Nitish Agarwal
Illustrator Team -
Start Screen and New Page Screen has a black border as if its minimised
The Start Screen and the New Page screen acts as if it is minimised inside the window (see attachment to understand) until i update the page by minimising and then maximising the application.
as there is no way to minimise the new page screen it is stuck in this state. Started happening all of a sudden tonight. I have tried to turn off gpu acceleration but that has no effect. Tried Uninstalling but also didn't fix the problem.
I have not tested any other pages like preferences to test if it happens on that too but my guess would be…
2 votes -
Dual Screen - Prompt window display on the wrong screen - Mac
The prompt dialog display window constantly display on the wrong screen even after repositioning to the main display.
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
UI Not Scaling Down
After updating to the 2018 version of Illustrator, I found that the UI wasn't scaling to the proper resolution. I expected it to be proper & have smaller buttons & such. In reality, all of the tools & toolbars are bloated like it's scaled to 200%.
2 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
I am closing the ticket due to lack of response.
Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.Warm Regards,
Mohit Agarwal | Lead Software Engineer – Illustrator -
Can't assign keyboard shortcut to Properties panel
It is not possible to assign a keyboard shortcut to the new Properties panel because it does not appear in the Edit>Keyboard Shortcuts dialogue.
2 votesHi,
This has been fixed in recent release. Please upgrade to latest version of Illustrator to get the fix.
Thanks
Anish Kumar
Illustrator Team -
Embed Doesn't Show Up in New Properties Panel
The Embed option appears in the new Properties panel when a Linked object is selected, but doesn't appear when multiple Linked objects are selected.
2 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.3
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html -
Recent Files panel within workspace is empty
Since the last update on PC, opening the Recent Files panel (Ctrl+O), while a document is open, opens the panel but does not show any of my recent files. It doesn't even show the "Create new" or "Open" options. I went back to the previous version and it works there, so that leads me to believe it has to do with the latest update.
2 votes -
zoom tool?
did something happen to the simple command + and command - zoom keyboard shortcuts? I've been using those since 1995 or 6, and now when i use them it centers me on a specific, but unselected artboard?
2 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Appearance pallet, 2 top stacks always expand, after use Type Tool
Illustrator 22.0.0 72@102345, Illustrator 21.1.0 and all previous CC versions
Steps:
1. Open Illustrator, new document
2. Open Appearance Palette (Shift+F6)
3. Collapse all stacks in Appearance Palette (if they expanded)
4. Choose Type Tool
5. Use Type Tool in any place of document
6. ESC and Click any place of documentExpected result:
Appearance Palette Stacks remain minimized (folded)Actual result:
2 top Appearance Palette Stacks are expand (unfolded)2 votes -
Text captions in the Stroke popup panel in the Chinese build are missing
Stroke panel text missing
1 vote -
Illustrator freezing when clicking on top bar menu MacOS 15.7.2
Currently in macOS Sequoia 15.7.2: on multiple iMac m1 24" running it, illustrator freezes sometimes when clicking the top menu bar, have to force quit. The bug is not replicable on a specific event, it just happens sometimes.
1 vote -
Share and Review Pin Function is not working
Various Operating Systems Mac and PC. Various users.
Illustrator Desktop V 29.8.2
Trying to markup a Share for Review document
Trying to add a pin and the pin tool does not show up and when I add the comment it just adds it as "unmapped".1 vote -
Traditional Chinese UI Translation Issue Report--"屬性" (Properties / Attributes)
Traditional Chinese UI Translation Issue Report
To Whom It May Concern,I've encountered a translation issue in the Traditional Chinese interface of Adobe Illustrator, where two different functional panels share the same translated name, "屬性" (Properties / Attributes), which causes confusion for users.
Properties panel:
In Illustrator 2024, this panel was translated as "內容" . However, in Illustrator 2025, its name has been changed to "屬性".
Its function is to dynamically display the most commonly used attributes and control options based on the currently selected object or tool.Attributes panel:
This panel has consistently been named "屬性" (Attributes).
Its primary…1 voteThe issue has been fixed in the latest GA 29.7.1 build.
The older “Attributes” panel now shows as “進階屬性"(Advanced Attributes) instead of just “屬性”.
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The Linked File dropdown does not resize correctly, often goes offscreen
The 'Linked File' dropdown (visible when a linked file is selected) does not resize correctly.
If the lower-right corner is dragged to resize the left edge very quickly moves offscreen, then when the handle is released the dropdown is often too large to view on the monitor, as it has scaled so wide that it is off the right hand side of the screen. It is difficult to get it to all fit on the screen at once, and if the lower-right handle goes offscreen then it requires a restart of Illustrator to try again.
Restarting Illustrator each time this…
1 vote -
Keyboard navigation for Save/Don't Save dialog box NOT WORKING
Chip: Apple M2 Max
Memory: 32 GB
macOS Sequoia 15.4.1
Illustrator 29.0.1I expect to keyboard navigate to any button, and when the desired button is highlighted, I expect to hit enter and the button action should take place.
Save dialog box buttons do not work with keyboard navigation.
I opened 16 PNGs, I cut or mess with the image and past what I want into my working file, the want to close all open files I am done with but not save what I did...
(I was only grabbing what I want for new work and want line thickness…
1 vote -
Paste in Front shortcut got reassigned to Contextual Task Bar
For some reason this very important shortcut is now assigned to the Contextual Task Bar.
Please repair that. Cmd-F goes decennia back, and is very important for experience Illustrator-users.1 vote -
File > New command is missing
Suddenly "New" is no longer found under "File". Having to go to "Home" is beyond annoying!
1 vote -
Zooming in and out is super delayed and slow. Only works fast with control + y.
Lenovo thinkpad x1 / Illustrator v 29.5
Whenever i try to zoom in and out, it is super delayed and laggy. It doesnt happen when I do control + y though. I checked my storage space and thats fine. It is only with illustrator.
See video below:
1 vote -
Recolor window appears out of frame when in isolation mode
When in isolation mode, the top of the Recolor window is out of frame, so I can't move it. Unfortunately, it pops up right over the artwork, so I can't use it.
I tried moving the panel when not in isolation mode, but it still pops up over the artwork and out of frame in isolation mode.
1 vote -
新規ワークスペース クラッシュ
Illustrator:29.4(64bit)
OS:windows11ウィンドウ→ワークスペース→新規ワークスペース を作成するとクラッシュする。
クラッシュから復元した後、同名のワークスペースが二つ存在している状態。1 vote
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