Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8130 results found
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OS updates make Illustrator to get reinstalled
Everytime I get an update to Windows or Adobe, my Illustrator asks to be RE-INSTALLED. What the **** is wrong with Adobe? Why can't you fix the ******* recognition of software your PAYING customers already have, so that we don't have to go through this hide-and-seek ******** EVERY ******* TIME? You get paid well, maybe do your jobs BETTER.
1 vote -
Include SVG code is not working
I used to be able to copy and paste from Illustrator into Figma without any issues. Then, vector icons started getting pasted as images. After contacting Figma support I was told I need to check the Include SVG code in the Settings - Slipboard handing panel. It worked for a few weeks and as of today it stopped working even though the box is checked.
1 vote -
Super slow with multiple art boards
I have 8 artboards with quite simple (ai-generated) icon style drawings. And now Illustrator is extremely slow. Every edit takes seconds. I already ungrouped the art from the ai-variations, so it's just ordinary Illustrator artwork, but still a lot of lag.
Pasting the contents on one big new document with one artboard restores the editing speed, so my conclusion is that Illustrator gets slow when using multiple artboards. Hopefully a solution is found, since dartboard can be handy for some projects.
Illustrator 28.8.1
Mac Studio M3 Ultra / 256 GB RAM / 4 tB SSD / Sequoia 15.41 vote -
作画画面でピンクの領域が常に表示される
1.imac late2015_macOS Monterey ver.12.7.6 illustrator29.8.1 2.オブジェクト複数生成時 3.通常表示 4．オブジェクトの境界に沿ってピンクの枠が画面上に常に表示される
1 vote -
Using Pencil Tool results in error
Unfortunately, the pencil tool still doesn't work for me. I received this unknown error, which I've attached a photo of. The only workaround that I've been able to use is by using a 3rd party plug-in (Astute Graphics Sketch Tool) to use instead of the pencil tool. I don't understand why this bug has been so difficult to fix
1 voteHi,
Thank you for reporting this issue. Could you please confirm if you’re able to reproduce it consistently on your end? If yes, it would be very helpful if you could share the exact steps to reproduce the problem.
Regards,
Aishwarya G Gadodia
Illustrator Team
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"Could not complete Package" after Tahoe upgrade
After upgrading to macOS Tahoe 26.0, Illustrator (latest version) is unable to Package a file that has links located on a network drive.
1 vote -
Swatch Info rendering / grouping issue
I was creating a tutorial for the swatches info, and I had a bug with the swatch object creation.
I think the edge rendered outside the canvas but it created a group of patterns and text. total gitchout, but illustrator is stable, I filmed attached screeshot explaining
1 vote -
Both Illustrator and Photoshop stop responding while using complex files
The Adobe Software, both Illustrator and Photoshop, stop responding and I can’t really use them properly, while using complex files
1 voteAkshay, the team would need to study those files that makes Illustrator work slowly. Please upload these to a file hosting of your choice (with all the links collected using File > Package) and send the access link to sharewithai@adobe.comm so the team could investigate them. Please mention the link to this report (http://illustrator.uservoice.com/forums/601447/suggestions/50490981) along with full details about your OS and hardware.
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Garbled names in menu in Ukrainian UI language, missing commands
Version 29.8.1 Missing and replaced symbols in some commands, and commands such as shadow disappear. The program has been reinstalled
1 vote -
Illustrator crashes when I double-click a text to edit
These are awful. You are awful. The program has closed 10 times. The reason is I don't want to double-click a text and edit it. I can't get it to work. You're screwed for the program. Every time I double-click a text and try to edit something, the program closes. The world's highest-earning software is a worthless software team.
1 vote -
Stop remembering my last save as file type!!!
I've used Illustrator for decades, and the only file type that a new document should be saved as is an .AI file. For the love of God, please go back to .AI or allow me to choose .AI as my default file type!!!
1 voteWe have fixed this issue in latest version of Illustrator - v29.8.1
Please update your Adobe Illustrator and let us know your observations.
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App Lag when using Recolor
I am working with Adobe Illustrator 29.7.1 on Windows.
When using the Recolor dialog the app stops responding to any command or action I take outside from the artwork display.
The app also doesn't inform me if there is a crash or that the app is not responding.
Thanks in advance1 vote -
Fonts not showing after update to 29.8
Intermittent issue there are only a handful of basic fonts avaible to choose from (myriad, arial and a couple others) where as I have thousands installed.
Have downgraded to previous veriosn of illustrator for now (29.7.1) and it works again fine1 vote -
Quit making fonts unavailable (Neuropol)
Almost every time that I open my menus and logos the fonts that I use are no longer available. I used the same Neuropol font for my menus and logos for 14 years before going to the cloud-based software. Since going to cloud based software I have had to resolve the missing Neuropol font to a slightly different variation at least 4 or 5 times. Not only is it annoying and time consuming, it is causing inconsistencies in my brand, and with this current update, it does not work at all.
1 vote -
Extremelly laggy experience
I have i9 14th gen CPU, 64 GB Corsair vengeance RAM , a 5090 RTX.. still my illustrator lags like crazy... It runs 10X smoother in my mac with M1 pro chip and 16GB RAM! This is soo annoying, I loose hours daily because of this lag...
1 vote -
There is an error when saving a template in the templates folder
There is an error when saving a template in the templates folder
1 vote -
The program is crashing frequently
The program is crashing frequently, giving a black screen and sometimes the screen freezes on a file, even if I change tabs.
1 vote -
Installed Fonts not showing
Previously installed fonts not showing anymore. Says the fonts are missing but it worked previously and maybe 1 in 10 times it will have no error and the fonts will show. These fonts exist on my PC so it's not a cloud issue as far as i can see.
1 vote -
Missing fonts are no longer highlighted when file opens
Quand j'ouvre un fichier et que je n'ai pas la police ouverte, avant j'avais le texte en surbrillance ce qui permettait de voir où la police était manquante.
Maintenat j'ai bien la fen^tre qui s'ouvre me disant que la police est manquante, mais je ne vois pas où ?When I open a file and I don't have the font open, I used to have the text highlighted, which allowed me to see where the font was missing.
Now I have the window that opens telling me that the font is missing, but I can't see where it is.1 vote -
Le matériau 3D se transforme en image lorsque j'enregistre et rouvre le fichier
Quand je fais du 3d matière, quelque fois cela se transforme en lien une fois enregistrer, fermer et ouvert le fichier. Malheureusement je ne peux plus connaitre l'effet que j'ai réalisé et plus le copier
1 vote
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