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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8075 results found

  1. 1 vote

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  2. White words invisible on export

    There is a bug after I import the file form InDesign. I have some words on a sheet made in InDesign, then save it as PDF, then import to Illustrator, and then the bug is coming — if i create new words in Illustrator and use the Eyedropper to click the words on the sheet to change the color to White, and export as JPG, the words won't be show up, but black color would.

    0 votes

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  3. 3D Effects dithering in Illustrator for MacOS

    I'm noticing in Illustrator version 29.3.1 in MacOS Sequoia 15.3.1 a graphics problem and dithering of objects that have a 3D effect applied. Specifically, I'm using the 'Inflate' effect and am seeing objects sometimes as dithered or pixelated and others that are smooth and normal. I can temporarily smooth the dither if I move the object on the screen, but then other objects with the same effect can have dithers. I'm using a MacBook ProM4 with 48GB and also two 4K 32" monitors. If I move the Illustrator window to another screen, the dithering still remains on some objects unless…

    1 vote

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  4. Reflect tool should mirror path direction as well

    When Reflecting (mirroring, flipping) Paths with a non non uniform Stroke Widths, the result is not correct, since the Path direction is not reversed. (see screenshot)

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  5. Finder Apps and Adobe Bridge no longer open Adobe Illustrator

    Something changed with the last update that altered the default association between Illustrator files and the application. I first noticed it when my barcode app failed to launch Illustrator upon export—something that had been working perfectly for years. Then, I encountered the same issue in Adobe Bridge: every time I double-click a .ai file, it simply won’t open.

    After investigating, I discovered that the default file association for .ai files had been changed to something called IllustratorDiagnosys (see screenshot). Manually changing this back to Adobe Illustrator within Bridge resolved the issue inside that app, but external applications and links are…

    1 vote

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  6. Drawing a straight line with the Pencil tool with Shift held crashes Illustrator

    The program constantly turns off on its own when drawing a straight line using the Shift + Pencil (N) combination.

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  7. Random inverted Movement lock during Wacom Cintiq Pen and mouse usage

    I haven't used AI in awhile. I updated it today from CC. I'm on Windows 11 with a Cintiq 24. When I go to move an object or shift my workspace view, the pen motion or mouse motion will lock and invert. I won't be able to access any menu items. I was in task manager as I reproduced this. Doesn't look like it affects memory too much. Just trying to figure out if this is a bug or new setting.

    1 vote

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  8. Review Comments visible online but local file has lost connection to review

    Review was setup, comments were added by client and are still visible online but local document looks like no review has been setup and all comments are gone.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  9. Font switches to default and back while navigating string with arrows

    It's a bit hard to explain in words, so please watch the screencast I recorded. To put it simply: if a text block has a font other than the default (Myriad), and you want to navigate the text using the arrow keys, each time you click the button, the font in the panels changes to the default font and then back. The new letters have the correct font, although this does impact performance, especially for large texts.

    1 vote

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  10. Using scrollbars with a Wacom while editing text results in sticky cursor that will not stop scrolling

    Using the handles in the horizontal and vertical scrollbars while text is being edited results in the cursor 'sticking' to the scrollbar and not releasing. Pressing esc, alt-tabbing away all seem to have no effect, after about 30s it stops and if I have minimised everything with Win+M. Unsure if it is purely time-based or not.

    This only seems to occur when using a Wacom, the same interaction with a mouse does not suffer from the same sticky cursor.

    Steps to repro:
    - create a text object, and leave the cursor live inside the object. Doesn't seem to make a…

    1 vote

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  11. 1 vote

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  12. A part of a traced image vanishes when using Image Trace

    When changing raster graphics to vector graphics, an image element (with a yellow background) was removed. It looks like Adobe Illustrator does not recognize this color. How can I solve this problem?

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  13. Home screen is broken on launch

    When I open the program, nothing is displayed on the big screen, only when I minimize it are some elements visible

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  14. Exporting DWG or DXF and importing it back leads to artifacts

    On importing .dwg or .dxf files into illustrator (even for files that have been exported from illustrator in those formats), the file opens with unwanted artifacts. Please see the image below. On the left is the ai file and on the right is the same file exported as .dwg and opened, with artifacts on the curves.

    This is basic and shouldn't be happening in the first place. It makes working with manufacturing utterly painful.

    Request you guys to please iron out this glitch.

    Mac OS 15.3
    Illustrator 29.2.1

    1 vote

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  15. Path offset with decimals

    There are decimals in the path offset, resulting in significant errors

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  16. 別の変数ライブラリを読み込むと「不明なエラー」がでる

    ・すでに変数ライブラリが読み込まれている
    ・1つの変数に複数のオブジェクトを割り当てている

    このようなとき、変数>変数ライブラリの読み込み、から別の変数を読み込もうとすると、
    「不明なエラーのため、フィルター処理を完了できません。」
    と表示されるバグがありますので、報告します。

    なお、複数割り当てられているオブジェクトを「変数のバインディング解除」で1つしか割り当てられていない状態にすると、上記のエラーは起こりません。

    1 vote

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    Need More Info  ·  2 comments  ·  Other...  ·  Admin →
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  17. 1 vote

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  18. 1 vote

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    5 comments  ·  Other...  ·  Admin →
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  19. Measure tool stops working for measuring an area after we toggle to Selection tool with Cmd/Ctrl and move the object

    If we create an object and try to measure its area with the Measure tool — it gets highlighted and the area gets calculated fine, showing the result in the Info panel.
    But as soon as we hold Cmd/Ctrl to temporarily pick Selection tool, and move the object, releasing Cmd/Ctrl breaks the measuring — no area, no highlight. Reselecting doesn’t help.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  20. Adding cloud fonts is a terrible experience

    I click to use the cloud font and it should just download, it says it is downloaded and it is not. I have to remove it (which it doesn't show that it's on my system, it's a bug) and then re-add it.

    1 vote

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