Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8071 results found
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Arrange Error
The program doesn't allow certain layers and artwork to be arranged to the front... have to start over on specific things because of whatever the bug is that doesn't allow "arrange" to work properly.
1 vote -
Unable to launch. Can't connect to server.
Have tried every suggestion I could find to fix this myself. I am connected to the internet; i have deleted and reinstalled; i have checked the logs, the hosts, my firewall, my system compatibility, and my drives. Seriously want this fixed asap.
1 vote -
Illustrator Fails to request Disk access cannot access file system i.e. cant save the files!
I have a freshly set up m1 mac Illustrator 24.6.1 and I was stumped today when using Illustrator for the first time on it. When after working on a file I could not save it. Save, Save as, Save a Copy,"Save Before Your exit - save" all failed to do anything. I then tried opedning a file... I discovered that Illustrator had failed to get permission from Mac OS to work with files. So I was stuck with my work that needed to be saved!
I opened system preferences => security & privacy=>privacy, and then file settings, and saw that…1 vote -
slicing problem
I'm having a weird glitch with Illustrator. The program works fine until it suddenly the selection stops working. no matter which tool I select I get the same result- the cursor slices any shape that's selects. I can't pick anything or preform and other function, the cursor just slices the shape. If I close the program and restart it it fixes itself only to happen again a few minutes into the re-launch.
1 vote -
Can't export selection properly
Have some simple artwork with some outlined type. Prior to the update, it all exported properly with "Export Selection..." Now it SHOWS it's going to export in the preview, but no matter what I do the majority of the text is absent. If I segregate the export to even simply one of the letters not exporting, it still exports incorrectly (even though the preview before the export shows the character) and results in an empty file!
1 vote -
1 vote
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Artwork out of place in preview mode, but in outline mode is where it should be.
Title describes whole problem. Need this fixed ASAP please.
1 vote -
Drop Shadows in Illustrator 26.4.1 won't export to SVG properly – they become displaced
I made an Illustrator 26.4.1 graphic that used the drop shadow effect.
When I exported it to SVG, the shadows became displaced. They were all moved a bit to the top-left. I tried all kinds of alternate exporting and effects settings, always to the same effect.I knew for certain that I had already done this in a previous Illustrator version, so I downloaded Illustrator 25.0 and tried the exact same thing – worked perfectly!
Some time between those versions, something must have gotten buggy.When I noticed this, I was on Win10 (Win11 now).
1 vote -
上書き保存時に時々保存前のaiデータが勝手に複製される
バージョンはCC2022です。
「sample.ai」のデータを上書き保存すると「ai100000000sample.ai」（0部分は任意の数字）というファイルが時々勝手に複製されます。
削除しようとしても「権限がありません」と出て消せません（再起動すると消せるようになることがあります）
バグなのか設定の問題なのかわからなかったのでここで質問させていただきます。1 voteお手数ですが、一度こちらのAdobe Support Communityにございます内容をお試しいただけないでしょうか。
引き続きどうぞよろしくお願いいたします。
Illustratorデスクトップ版チーム
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Bullets and Numbering indentation changes
Numbering moves away from the text when I make the text larger. It does not happen always. I have tested it a few times and found this issue.
1 vote -
Ai 26.4.1 no longer recognizes my Nvidia GPU Quadro P2000, no acceleration
After 26.4.1 update AI says Compatible GPU not available. This has been working for 4-5 years. WTF!
1 vote -
Strange lag when opening files in Illustrator and Lightroom is running in the background
When Lightroom is running in the background I am experiencing a lag when opening files in Illustrator. It takes about 40 seconds for the file to come up in Illustrator, even with smallest files.
Had this issue for a long time now and with X versions of Illustrator in the past.
- Keep lightroom running parallel to illustrator
- Open File (double click or from the menu)
- Blank file pops up and stays freezed for an amound of seconds
File opens completely
PC, Windows 10 pro 21H2, last X Versions of Illustrator
More strange: When I send Lightroom to a systray icon…
1 vote -
Library Disappears
After I use Illustrator for a while, the library disappears (seemingly without provocation). The library comes back if I restart illustrator (but then I have to close all the files I was working on and open them again).
1 vote -
Texts on panels not readable
Text is not readable. Strange characters.
1 vote -
Illustrator keeps rendering 3d objects when trying to edit them, at every step
Illustrator keeps rendering 3d objects when trying to edit them, at every step
Using 26.4 version of AI on windows 11
checked with the Adobe Expert on remote session
happening with all files including a new file as well1 vote -
(MacOS) Finder window freezes when trying to save an Illustrator file
When I try to save an illustrator file, the Finder window that pops up is frozen. None of the buttons are clickable. I've tried saving files with other apps, including Adobe apps like After Effects, and they can save files just fine - to the same folder even.
Currently using the latest version of Illustrator.
Things I've tried:
- Resetting Illustrator preferences
- Reinstalling Illustrator
- Versioning down Illustrator
- Deleting the com.illustrator cache folder
- Relaunching Finder
- Restarting the computer
- Starting with a fresh Illustrator file
- Opening an existing Illustrator fileAny solutions? At the moment,…
1 vote -
Exported files omit names of artboards
When I selected the page range, the exporting file didn't have the artboard name. I am using the latest version on mac m1 max with the latest system. After reinstalling the older version, the problem has gone.
1 vote -
illustrator 2022 will not place emf files due to unknown error
Illustrator will not allow me to place any emf files. I have windows 11, illustrator 2022 (latest version).
1 vote -
SVGs exported with 0 decimals have incorrect viewBox dimensions
When exporting the attached artwork as an SVG, the viewBox dimensions differ depending on whether or not the decimal precision is greater than 0:
Precision 0: <svg viewBox="0 0 76 23">
Precision 1: <svg viewBox="0 0 760 230">The contents of the artboard retain their original size; it's only the SVG's viewport that appears to be affected.
1 vote -
Mauvaise gestion des timeout en enregistrement ou en impression à distance
Lorsque je télétravaille, la connexion ADSL est lente et Illustrator se crashe avant la fin d'enregistrement sur le serveur ou avant la fin de l'envoi au serveur d'impression. Toutes les fenêtres disparaissent d'un coup et c'est lorsque je relance l'appli que ça me signale qu'illustrator a quitté inopinément... WTF ?
Pour pallier ce problème, j'enregistre ou j'imprime en local, puis je transfère sous Finder vers le serveur distant, c'est nettement moins instable.1 vote
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