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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8117 results found

  1. 1 vote

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    0 comments  ·  Print  ·  Admin →
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  2. Hello Adobe Team,

    Hello Adobe Team,

    We are using Adobe Illustrator 25.1 Version,
    science we updated the 25.1 we are facing Hanging (Software Stop) Issue,

    and we are facing Performance Issue

    Kindly Suggest Us.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  3. disappearing text while converting!

    why does the text disappear when i do convert? please help.
    it causes a lot of trouble, when it goes for a print

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  4. Bounding Box Does Not resize

    When pulling the bounding box, what is inside does not resize.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  5. macOS system typeface error, SERIOUS bug

    I'm on a 2020 M1 Mac Mini running macOS 11.1 (Big Sur). Every time I open Illustrator, the system typeface on my OS changes in certain other apps (like Finder, Safari, Calendar, Notes, Spark, and Things) from the usual San Francisco (Apple) typeface to Helvetica. The change in typeface is making the text in these apps off-center, resulting in a weird bootleg-like look. I can temporarily resolve the issue by deleting

    /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

    and restarting, but the issue occurs again almost instantaneously when I open Illustrator. I understand that these apps aren't designed for the M1 chip yet, but please at…

    1 vote

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  6. Recolor artwork screen size

    I can't access the Advanced options as the screen does not fit the max window size

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. left toolbox missing

    updated to version 24.3 and left toolbox missing. got a message before programme starts that many plugins missing in a dialog box. went to search at window>tools but tools is not at the dropdown menu

    3 votes

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    1 comment  ·  Tools  ·  Admin →
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  8. Navigator does not change view

    In V24.02(win10, 64bit) the Navigator panel does not change the View. Wherever you click in the Navigator, the view is just moving in diagonal direction slowly.

    5 votes

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  9. Illustrator Causes Crash of iMac

    System information is as follows:

    System: iMac (Retina 5K, 27-inch, 2020)
    OS: macOS Catalina 10.15.7
    Processor: 3.6GHz 10-Core Intel Core I9
    Memory: 64GB 2667 MHz DDR4
    Graphics: AMD Radeon Pro 5500XT 8 GB

    Adobe Illustrator Version: 25.1 (latest update)

    Since upgrading my iMac a few months ago, Illustrator is randomly crashing my computer. After using a safe mode start, I believe I have isolated the problem to be associated with my extra monitor. After disconnecting my extra monitor, the crashes have stopped. This is very inconvenient because I can use my extra monitor for all of my other software (Including…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  10. Saved selections change names when copy-pasting into a new document

    On Windows 10, using Illustrator 24.0.2.

    When I create saved selections in one document, select all, and copy into a new document, I expect the same saved selections to be in the new document.

    Instead, the saved selection names get mixed up randomly. So saved selection "Back" now might actually select what I had named "Pocket", etc.

    (There is a perhaps related "bug" that when I duplicate an object that was in a saved selection, the new object is also in that saved selection, which is not what I want. But I haven't been able to find enough documentation to…

    1 vote

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  11. "Distribute" object function is not working properly

    You cannot distribute objects. All objects align together in the center.

    6 votes

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    0 comments  ·  Performance  ·  Admin →
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  12. Crash in exporting PDF

    Illustrator 24.3 64bits on Windows 10

    The software crash when exporting PDF as a Export for Screens (mutliple format export)

    All the formats except PDF are exported on the Outpout folder, but when generating PDF, it's crash randomly (1 success for 5 crashes)

    3 votes

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  13. 1 vote

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  14. When exporting as PDF with password (to edit/copy), insertion point doesn't move to password entry field

    [macOS Big Sur 11.1, Illustrator 25.1]

    When saving as a protected PDF (require a password to edit/copy), as soon as you click the checkbox to enable that, the text insertion point always used to jump immediately to the field to enter the password. Now, nothing happens. You have to click the box. There are no other options in that area of the Save as window; you click the box to enable a password, and the only other option is to then enter that password. Always before, text insertion in that field activated immediately upon clicking the checkbox. Now, no. That's…

    1 vote

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  15. Illustrator Save as dialog box forgets custom size and position, other things

    [macOS Big Sur 11.1, Illustrator 25.1]

    In all previous versions of Illustrator, once you manually re-size and re-position the Save as dialog box, it stays that way -- at least until Illustrator quits. Its default size now it is tiny and unmanageable, and I have to re-size it every single time I save a file. Furthermore, it always defaults to the local user Documents folder, instead of the document's original folder. Finally, the entire file name AND EXTENSION are highlighted, when it always used to be just the file name. Change that all back, please.

    1 vote

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  16. The main menu in Adobe Illustrator 2021 has broken.

    The main menu in Adobe Illustrator 2021 has been broken help us fix the home menu at launch start-up system and get to work on killing all computer bugs in this desktop system Windows 10 Good luck!

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  17. adobe color themes not responding

    I am using Illustrator on my desktop, and it is the 2020 version. I'm trying to use the adobe color themes but when I click on it, it opens to a blank white window. I tried restarting my computer and exiting out of the folder, to no avail.

    2 votes

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  18. spell check locks AI without file already open to spell check

    I had opened Illustrator 2020 and wanted to open a file from the server, so I typed command+o on my Macintosh, but missed the "o" and hit command + "i" instead. [the keys are adjacent] This brought up the spell checker, without an open file. And there was no way to close the spell check window at all. the only buttons available were "start" or "done" which had no effect on the popover window. I had to force quit Illustrator 2020 to move forward. UI window closure buttons on the popover would have obviated this situation.

    1 vote

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  19. Notification Messages are gibberish

    Notifications in Illustrator appear with broken nonsensical text. Just random letters crossing over each other. See screenshot

    Using macOS Catalina 10.15.7
    and Illustrator CC 25

    2 votes

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  20. MacOX Big Sur Laggy

    I've noticed two issues with Illustrator 2021 running on macOS Big Sur.

    The performance is laggy when I try to move an image around. I hold the image and drag it. The image stops moving, then skips.

    Second, when I option hold an image to duplicate it, it sometimes doesn't work and drags the original image instead. I've noticed that I cannot drag the duplicate a certain distance from the original image.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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