Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8170 results found
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Gradient colour not following path of curved line
When I go to colour the gradient after applying it to a thicker curved line a new shape is made and takes the colour and gradient that I chose. This shape appears to be connected by the same anchors as the curve but is just a straight line.
1 vote -
Bug: Shift + clicking anchor point with Delete Anchor Point tool doesn't retain curve shape
24.1.1 on Windows 10 and Mac Mojave
In CC 2020, Shift + clicking an anchor point with the Delete Anchor Point tool is supposed to work like the Simplify Path tool -- the shape of the curve shouldn't change. But even on a path with redundant anchors, this new shortcut doesn't work. The curve changes shape as in previous versions.
10 votesIt works fine in the latest versions.
Please check if it does and comment back if it doesn’t.
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Version 4 ICC profiles were converted to version 2 ICC profiles.
I get this message:
"Version 4 ICC profiles were converted to version 2 ICC profiles."
whenever I save a PDF when using the GRACoL_CRPC6.icc profile. I get it regardless of whether an image has been placed in the document or not.It is very inconvenient to have to click to dismiss this message every time I make a PDF, which over the course of job will amount to 100s of times. Also it means our automation of PDF making is interrupted and requires an operator to pay attention the whole time.
Thanks
Dave2 votes -
Appearance and coloring issues
Appearance of grouped elements is having the old issue on appearance, that individual color properties of the elements are visible on the grouped elements, so making coloring a troublesome stuff.
2 votes -
Opening Recent file shows "Fle does not exist" error
Doing a File > Open Recent File is giving me an error "File does not exist". I have worked on the project for good number of hours and now I have to work all over again. Do you have an idea on how to retrieve back the file?
OS: Windows 10
Steps: File->Open Recent Files->Click the file name
Expected: Opened file
Actual Result: File does not Exist pop up message4 votes -
Illustrator 2020 24.3 Extremely slow performance and lagging on Windows 10
Extremely slow performance and lagging making Illustrator unusable under win 10 pro. Massive lag (sometimes 10 sec) when moving, selecting, objects or zooming, sometimes when selecting tools.
I had v23.4 installed on the same machine with Win 7 a week ago and had no issues. New install of Windows 10 with the same version of illustrator is unusable even though my machine spec is above requirements and has no other issues.
I've installed the previous version of illustrator to test but had the same performance issues.
All drivers updated, and ran through performance troubleshooting in adobe support pages.
Win 10…
3 votes -
CC 2021 freezing on or right after start after working just fine for 3 weeks
Hello,
I worked for 3 weeks just fine with PS, AI and InDesign (all CC 2021) and then one evening the applications won't open again. They are freezing when starting up or crashing right after the start. I have changed nothing on my system, have installed no new software or anything I could imagine causing this behavior. Looking for help I browsed the internet and found that for many people only reinstalling the CC2020 applications helped. So I did that because I had work to finish. I think Adobe is not doing enough to help those many designers who report…3 votes -
CC Libraries doesn't work and has a black partial background
Can't select or move up/down the CC Libraries panel. Also a black background appears.
3 votes -
New Windows 10 version v25.0.1 is crashing constantly--very unstable
This new version for Windows 10 (v25.01) is crashing constantly. I have lost a lot of work and can't keep doing this.......... please fix.
2 votes -
Anmeldung uservoice
Hallo, ich kann mich hier nicht mit meinen üblichen Adobe-Zugangsdaten anmelden, sondern muss das beispielsweise über Google machen. Warum so umständlich?
J
1 vote -
2021 Workspace isn't working
Workspace is not showing up and automatically defaults to the "tracing" workspace when I try to change the workspace at all. Illustrator 2021 on windows is up to date.
2 votes -
1 vote
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Print settings not saving with document
In the old versions of Illustrator, the print settings, including the lpi/resolution settings, would be saved with the document. For several versions now, however, the lpi/resolution settings are not being saved and just get changed to the default settings every time I go to print.
1 vote -
拡大・縮小ツール
拡大・縮小ツールのダイヤログで初期のチェックボックスが「縦横比を変更」になっている。縦横比を固定になっていてほしいです。
2 votes -
Title tag in Illustrator Editable PDF is not updating on save with "Press Ready" setting
I notice this when I open the Illustrator pdf in Google Chrome, it is using a title tag within the pdf to display the title. If I save the file as pdf with the preset "Press Ready" as is optimal for preparing print files with linked bitmaps, this tag is not being updated and chrome displays the original title. Often I will make files from other files as templates and it will show the name of the original file, which is confusing for clients who see sometimes another company's name in their file name. When I save with the "Illustrator…
1 vote -
Unable to open old Illustrator files
Details of your operating system and version of Adobe Illustrator (desktop):
- MacOS Big Sur 11.1 (20C69)
The steps you were taking when you experienced the issues:
- Attempting to open an older Illustrator file that was created on a previous version.
Your expected result:
- The file would opens successfully
Your actual result:
- The file does not open, Illustrator auto closes and I receive an unexpectedly quit system error messageCan provide screen recording of issue, but file too large for upload
1 vote -
Moving object into perpendicular direction not working
When I moving object in perspective grid with perspective grid selection tool into perpendicular direction while pressing key 5. it's not working. I have also not enable to move object by dragging to switching plane by pressing it's respective keys 1,2,3.
The same thing working on another computer.
I have windows 10 latest update installed on My Computer.
Illustrator Version 25.2.1 vote -
Illustrator crashing when mac goes into sleep mode
Hello,
I'm using Illustrator 24.3 on a brand new Macbook Pro.
Several times a day it crashes. It seems to happen most often when:
- my computer goes into sleep mode and I reawaken itQuite often it happens for no reason, even when I am using another program.
I have spent a lot of time on the Adobe community page trying various solutions but nothing seems to have worked. I have 'problem reports' from the crash.
Can anybody direct me to somebody who I can work with to try and resolve the issue?
I have attached the latest 'problem…
2 votes -
Rectangle tool draws slightly rotated rectangle
Update 24.2 - When drawing a rectangle (by selecting the rectangle tool, clicking on the artboard, and entering desired dimensions), the resulting rectangle is slightly rotated, skewed or tilted. It's not noticeable until it's viewed in outline mode.
To confirm this, I create a 1" x 1" square with the rectangle tool. Then drag the ruler origin to the top left anchor point. The transform palette confirms this anchor point is at x=0, y=0 (as expected). Then I select the top right anchor point and see that its coordinates are x=1, y=-.0022. The y-value should be 0.4 votesAs per the comment, the solution might be to check the Constrain Angle value in Preferences > General (Cmd/Ctrl + K) — it should be 0.
If you still have this issue when it’s set to 0, please comment.
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3D - Extrude - Isometric Top is skewed so edge does not run parallel with Isometric - Right
I made a square out of vertical rectangles of alternating colour and wanted to make it into each face of a cube.
However, 3D - Extrude - Isometric Top (with no bevel or shading) effect is slightly skewed.
Therefore, I cannot connect each anchor point to make a cube. See screenshot to see how the top's edge veers away from the right side.
OS: Mojave 10.14.6
Illustrator 2021: 25.01 vote
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