Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8207 results found
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1 vote
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Art Recolor crashes Illustrator
Using a new MBP 13" M1, and attempting to re-color artwork causes the spinning beach ball which never goes away. Illustrator remains open and non-responsive, and the only resolution is a hard reboot via the power button or command line (force quit doesn't work). Yikes!
1 vote -
Report Font Bug Error
ERROR: Creating a design/file using a a font, when saved and previewed in AI and or in another program. The Font changes completely.
1 vote -
Gradient stroke cannot be cut and pasted.
Reproduction:
- Draw a path with a gradient stroke and no fill.
- Select and cut or copy the path.
- Paste. Normally, In Front, Behind, or In Place.
- The expected result is, of course, a new copy of this gradient-stroked path.
- Actual results range from a copy of the path with the stroke expanded, an image that was cut and paste sometime last week, or an error popup that says "This operation cannot complete because of an unknown error [PDF!]"
Seen on OSX 10.14.6 with AI 24.1 and AI 24.1.2.
5 votesAs per the comment from the OP, the LaunchBar clipboard manager seems to not be compatible the Illustrator format. The same happens with other clipboards managers, including the default one for Windows. However, there are reports it used to work with previous versions of Illustrator. If you have more details on this, or the same problem, — please comment.
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Full Arabic support not available with multiple languages installed
macOS 10.13.6, Illustrator 2019
When any language version of Illustrator installed other than Arabic, the full Arabic support is not available. Digits Type and Diacritic Positions are missing from the Character palette, and RTL/LTR and Kashidas are missing from the Paragraph palette, and corresponding tools are missing from the toolbar.
Also, Arabic must be be installed from nothing - no previous language can be installed.
AI does have the Middle Eastern composer options in the Paragraph menu, and correctly ligatures Arabic when one is set, but RTL is needed for correct punctuation and number display.
Non-Arabic versions of AI do…
25 votes -
Adobe Illustrator Issue
When I opened the illustrator, it seemed like it keep annoyed. I suspect it would be bug. Please fix this. Thanks!
1 vote -
MacOS 10.14.6 PDF
When saving using an existing PDF preset the crop marks offset values have been changed from .25 to .025. And the bleed values have changed from .5 to .05. See screen capture.
1 vote -
Artefacts while dragging anchor
After having drawing a polyline and drag one of the corners to a new position there appears black artefact shapes.
Windows 10
Illustrator 25.0.11 vote -
A blank white popup window opens over a file when opening.
Closing the window gets it out of the way & I can continue. It only happens the first time I launch AI and then open a file.
I'm on a 2016 MacBook Pro running Catalina & Illustrator 24.0.
Screenshot attached.15 votesSpin dump created from Activity Monitor will help in our investigation. Please create a spin dump for Illustrator when this blank dialog is shown and send it to sharewithai@adobe.com with Illustrator version used.
-Rama
Illustrator Team -
Double-click on swatch doesn't bring up swatch options anymore.
Mac OS Mojave 10.15.5
Adobe Illustrator 24.2I used to be able to double-click a swatch to bring up swatch options, but it does not bring up the dialogue box anymore.
3 votes -
Snap to Point doesn’t work
Illustrator 2020, Snap to Point doesn't respond anymore.
Even if it's clearly turned on in the "view" menu.
It's getting pretty upsetting.18 votes -
Illustrator 2021 - When exporting for web, cannot use copy & paste shortcut in Finder for macos
Illustrator 2021 - When exporting for web, cannot use copy & paste shortcut in Finder for macos
1 vote -
Soooooooo slow!!
I've recently subscribed to Adobe Illustrator which is a good system, but using the software slows my computer down to an almost standstill. So much so that I can't use it efficiently. I've tried to cancel but it looks like I have to pay nearly £80 to cancel! I want to use the software but it simply is not compatible with my Mac. I'm using Mac Catalina 10.15.7.
1 vote -
Shear degrees not working in Transform window latest version 25.0.1
Using the shear in the transform window works but not correctly, When using an arrow to shear an item, the number switches from 0 degrees to 1 degrees and then back to 0 degrees and does not hold the changed degrees number but does shear the item. so if you want to shear say 15 degrees you can push the arrow key 15 times and it will work or you can type in 15., BUT will revert back to 0 degrees so you have no clue how much it is sheared. Rotation degrees works fine in the same transform window.…
1 vote -
restoring files is NOT working
I was working on a project and my computer reset on me automatically. After it was done, I tried going back into Illustrator and my work was gone. I have tried restarting the app and my work has not came back! Please help me restore my work!
1 vote -
Dock does not hide when toggling full screen
Hello, I'm using MacOS High Sierra and Catalina, however the dock does not hide when toggling full screen in Illustrator and photoshop, like any other apps. Any help ??
1 vote -
The list of available fonts is not displaying correctly, typekit not visible as well
This is what I'm getting when opening the search for fonts. I don't see any usable list of fonts nor the typekit options .
What could be the reason for such illustrator behavior?
1 vote -
Adobe themes panel window is cut outed..
The adobe themes panel window is showing in half, while it does not have a scaling option also to scale.
The right half of the window is cut out & non-accessible.
SEE the IMAGE below
Ive restarted multiple times but still same issue.
This is my system
Device name Mohit-HQ
Processor Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz 2.30 GHz
Installed RAM 8.00 GB (7.86 GB usable)
Device ID 453A1378-11E9-4CA8-AC95-62E230C28715
Product ID 00327-30000-00000-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen support1 vote -
1 vote
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Preview pane no longer displays preview of .ai files v24
Since the update to v24, I've not been able to see a preview in my preview pane for .ai files when opening a document. This is extremely helpful and hope that it returns.
12 votes
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