Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8111 results found
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3D Revolve Clipping
3D Revolve is clipping the front faces. I can get the faces to appear when the object is in a different rotation, when it object is parallel with the view. I've tried this with both a normal path and a compound path.
I think the plane the 3D object is being rendered to is too far forward.
3 votes -
illustrator does not show my printer automatically
I have been using illustrator more than 3 years. After the last update, Illustrator does not show me the default printer in the computer when I command "print". I tries to save the file as PostScript file. I completely deleted the illustrator and all the adobe files and re-installed them back, but it didn't get fixed. I have several illustrator in several computers, and only one of them has this problem. Is there any solution for that?
1 vote -
Copy / paste not working - breaks text formatting and usually drops any vector content as well.
Copy / paste not working - breaks text formatting and usually drops any vector content as well. This happens whether the copy/paste is within one Illustrator file or between two. VERY frustrating. I've found that I can occasionally get it to work by copying and pasting within the same document (everything must be grouped as one), and if it is successful, quickly copy the pasted version and then it might paste into the other Illustrator file.
Solution from support was to downgrade from 24.4 to 24.01. This seems to have done the trick - but now I can't allow CC…
2 votes -
Can't Select Center Point of Symbol to Drag
After the latest update, I'm unable to drag symbols from their center point.
1 vote -
Layer colors changes on download from Creative Cloud
After downloading an illustrator cloud document to my desktop, the resulting file has the wrong layer colors. The colors appear to change to the default order; blue, red, green, etc.
We have our artwork on the second layer, which changes to red, and red is a terrible color for anchor points against artwork. Also, our translator uses color coded layers for different languages, and we really don't want to have to change them all back.
This bug appears to be the same as the bug that occurred when files prior to 24.0 were saved in 24.0 (before that bug was…
1 vote -
Not being able to grab smaller objects
I don't know exactly when this changed but I noticed how system has a much lower grabbable distance around things. I end up toggling a lot between the outline view ctrl+Y and selecting things that way which is not efficient.
we always have a lot of fills and effects, so when I try to grab things I'm always grabbing shadows that are so much larger than the line it came from so I have to use it a lot. This didnt use to happen before with older versions, can this be improved for future upgrades?1 vote -
Shortcut keys not shown or working for items in Objects menu and in other menus.
Many but not all shortcut keys are not shown in the Object menu or operate as in previous version! This is a major setback for my type of work. Can't quickly Group/Ungroup, Zoom, UNDO, Copy,Paste,stacking order, other functions. Browsing the menus shows only a few shortcut keys. Same in all workspaces. Please put them back as in the previous version!
1 vote -
unknown problem when opening the program
it appears an unknown problem when i start up adobe illustrator
1 vote -
"Tab" key shortcut not working properly in Illustrator 2021
When you hit the Tab key the panels disappear leaving the control panel and menu bar at the top. This part works fine. However, when you hover over the side to make either side panel reappear, they reappear UNDER the work area, not on top of it as usual. You can see the very edges of the panels sliding in and out under the work area making the feature useless.
1 vote -
search of object is not working anymore
The tittle is very explicit.
1 vote -
Find Font Window doesn't draw properly in a file with a missing font
When I click on Type->Find Font... in a file that has a missing font, the Find Font window doesn't draw properly.
However, when I open the find font window in a new file, it draws properly.
1 vote -
desktop overrides ipad
ai desktop 25.0 and ai ipad
if drawing is open on desktop and i open it in ipad (and leave it open on desktop) and make changes .... then go back to the desktop the changes don't show up , but then, the old desktop version got synced and overrode the ipad changes on the ipad :(, and changes lost
1 vote -
パスのハンドル
作業中に急にパスのハンドルが消えて、見えなくなることがあります
1 vote -
2021 Crashing my desktop
When my iMac pro falls asleep it has started crashing directly after the update for AI 2021, the last handful of changes have not warranted the instability that we now have. I'm completely dependent on Adobe for my career, I have been using this suit since it's inception. Aldus Freehand had more built in options 25 years ago than even todays AI, comparatively. I'm so upset with the last two years of compromises, I'm about to consider a new profession. Along with the adulterated instant upgrades and no legacy option, I'm just beside myself.
Can I just get an unadulterated…
1 vote -
1 vote
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won't save
Nothing happened when I clicked Save or Save as... The only way was to export for screen as a PDF and then relaunch.
1 vote -
Vecter convert to raster?
When i do clipping mask and saved to lower version to cs4, the vector turn to raster every time.
1 vote -
This operation cannot complete because of an unknown error [CANT]
"This operation cannot complete because of an unknown error [CANT] ." - Error pops-up and I can't even open a new document.
2 votes -
Illustrator (24.3) Slow lagging, AI and EPS files issues, non responsive
macOS Mojave (10.14.6)
Working on large scale signage graphics - have completing almost exactly the same thing for previous jobs with no issue. 24AUG20 AI auto updated and instantly could not move graphics in file - constant spinning wheel and slow loading times.
Saving file was extremely slow - ceasing to save from 80-90% and then crashing (crash report sent). The only way to continue working was to save as EPS.
Also attempted saving graphic elements out as EPS files to place into INDD where EPS was pixilated (fully or partially). PDF exported from INDD unable to save correctly with…
2 votes -
Transparency / Blending Modes stuck
I experience regularly that Transparency and Blending modes doe not relfect what the controls / parameters say.
An example in the screenshots: the Triangles with the green Gradient are Blending Mode Normal / 100% (have been transparent before, but switched back). On white everything seems normal, but as soon as the blue background is switched on, we see that the blending mode is not Normal. The selection is not part of a Group.
1 vote
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