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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8047 results found

  1. Illustrator ignores bounding box in standard EPS

    1. Details of your operating system and version of Adobe Illustrator
      Windows 10 Pro (1809) & Mac OSX 10.14.6
      Illustrator 24.0.1 (64-bit) and older

    2. The steps you were taking when you experienced the issues
      Opening a standard EPS file which follows the Adobe EPS specification as mentioned in https://www.adobe.com/content/dam/acom/en/devnet/actionscript/articles/5002.EPSF_Spec.pdf (e.g. EPS produced by Affinity Designer, InkScape, QuarkXPress, etc.).

    3. Your expected result
      Illustrator should show the correct bounding box (artboard) as defined in the EPS header. The following minimum requirements are set out on page 6 of the specification linked above: »An application importing an EPS file must parse the EPS file…

    1 vote

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  2. Layer stacks change not applied on different window (v24.0.2)

    On different window, the change of the object stacks (Ctrl + ] or [) doesn't seem to apply. Every time I change the order of the object, I have to close the window on the other and open it and place it again. this is so frustrating.

    1 vote

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  3. Scroll on hover over unselected tools or library panels not working in 2020 release.

    Prior to the 2020 release of Illustrator, when I was working in a document (with my various tools panels and CC Library panel docked to the side of the page) I could have my artboard/artwork selected and hover my mouse over a tools pane or library and scroll to see my options (without clicking to select that pane.) Now it doesn't seem to work anymore. I have to click on whichever tools pane or the library pane to activate it before I can begin scrolling through the options. It may not seem like much of a bug, but it actually…

    2 votes

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  4. My brush does not display stroke

    Im drawing in illustrator and when I got to the brush tool and draw it sometimes shows a dot or it doesn't show anything at all. When I release after drawing it shows the stroke but the finished product. You can see how annoying this is when sketching an idea. It just draws but doesn't show the brush outline before you release to make the line.

    4 votes

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    0 comments  ·  Tools  ·  Admin →
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  5. Simplify Path Creates New Shape on a New Layer on Each Adjustment

    Hi! I was trying to use the Simplify Path tool in the latest Illustrator 2019 (23.0.6) and I am getting this weird error. If I have the preview mode selected, each time I make an adjustment in the dialog box a new layer is created. By default, it selects that new shape to update the path without a clear way to go back unless you go to the original layer and begin again in which the whole process starts over. If this is supposed to be an improvement in the feature I'm not quite sure how? Please let me know…

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  6. Average Path Behavior changed in Illustrator 2020

    It's pretty simple. Press the key command for Path/Average. The dialog pops up. Options are Both, Horizontal, or Vertical. The way it used to work was that you could press the cursor key on your keyboard for up, just once and it would land on vertical. Press again for Horizontal. But in 2020, it's different. Press "up" arrow once for Vertical. Press again and it remains on Vertical. Cancel the whole window and start over. Now, instead of pressing the up arrow, press the down arrow once, and it lands on Horizontal. Press again and it stays on Horizontal. So…

    2 votes

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  7. Image Trace disappears when I click Advanced Options

    Adobe Illustrator CC2018
    Image Trace disappears when I click Advanced Options.
    Need to remedy this asap. tried updating and closing all other apps before starting...

    6 votes

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    7 comments  ·  Tools  ·  Admin →
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  8. Files preview sticks after opening multiple documents

    After having a couple of documents open for roughly an hour, I go to open a new document as well. However, after clicking to open this document I am presented with the preview of the document that was already open in the background.

    Now when I click on any one of the three documents in illustrator they all show the same preview. You can see in the screen shots, three different documents showing the same preview.

    I have to close Illustrator down and reopen it. This happens Multiple times a day and is disrupting my workflow immensely.

    I am running…

    5 votes

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  9. symbol option automatically open

    please help my my symbol option auto open how

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  10. Breaking links for several selected symbols at once doesn’t work

    At the moment it is not possible to unlink several selected symbols at once with the context menu command. Illustrator will unlink the symbol that is at the top in the layer panel.

    If you use the symbol menu command to unlink the symbols all selected symbols are unlinked.

    Thank you!

    19 votes

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    4 comments  ·  Symbols  ·  Admin →
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  11. White disappears and Colour change on export

    White disappears and colours change on export.
    INSANE.

    Mac 0S 10.13.06
    Illustrator 24

    1 vote

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  12. White disappears on export

    White disappears on export. Trying to save a jpeg.

    This is not the first time I've experienced this.

    I HATE that you insist on calling BUGS — IDEAS.

    Adobe is the buggiest software on the planet.

    Mac 0S 10.13.06
    Illustrator 24

    1 vote

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  13. v24 buggy

    new version, will hang for no reason....
    (when you try to save a pdf for example)
    the only saving grace is that it recovers files..adobe whats the fix??

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  14. wasatch soft rip

    wasatch softrip has hot folders. save a PDF in the folder, and it processes the print. Illustrator 2019, worked fine. Save to folder, keep document open. Illustrator 2020 keeps the file LOCKED. Program has to be QUIT in order for the lock to be released.

    1 vote

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  15. Cannot press TAB to select font weight in Properties

    On the Properties panel, pressing the TAB key when you are in the fonts dropdown jumps directly to the font size, NOT the font weight as it should.

    In the Character panel the behaviour is correct.

    2 votes

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  16. Cannot save document when title is blank

    In version 24.0.2 when creating a document with no title you are unable to save.

    1 vote

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  17. After latest update, Illustrator opens and is half off-screen. It is frozen there and can't be moved or resized, and menus are often missing

    It would be great if the program would open and actually be usable. With half of the program off-screen, and being unable to move or resize it, I can't get my work done.

    Windows 10 Pro, Illustrator V24

    2 votes

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    0 comments  ·  Launch  ·  Admin →
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  18. Art Board - Shadow

    Please remove the Art Board SHADOW. I don't feel like any use from it.

    2 votes

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  19. Linked images are broken when open a AI file on a different computer

    I work with a AI file and some placed image as links.
    If I try to open that file on a different computer i shows all the images links as broken. I need to fix each path evrytime.
    Why the link are not related instead of fullpath?

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  20. Unwanted emails from Adobe

    Why am I getting spammed twice a day with 20-60 illustrator bug messages.? My company quarantines these unwanted messages. I get nothing out of them and I cannot turn them off.

    1 vote

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