Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8047 results found
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My AI 2020 version is lagging a lot when I use color groups , is unusable . I use a Lenovo Flex 5
My AI 2020 version is lagging a lot when I use color groups , is unusable . I use a Lenovo Flex 5
1 vote -
Illustrator V24.0.2 cursor change into live paint tool cursor when clicking tabs
another unknown feature for another new update...
please fix this feature adobe.1 vote -
Unknown Error when attempting to add items to Library
When trying to add items to CC Libraries with in Illustrator, I get an unknown error every time.
2 votes -
Problem with tracing feature
Hi.
I have a problem with tracing feature. Never have I been able to use this feature, not once. Each time the error message appears: "Can not be fully executed because an unknown problem has occurred (CANT)".
Why is that?
Can someone help me?3 votes -
Free transform tool is broken
When using the free transform tool to resize a text box, the transform isn't smooth, it jumps by huge amounts when dragging, and produces completely unpredictable results. After that, the outline of the text box disappears, but is still selected.
Adobe Illustrator 2020
MacOS 10.15.12 votes -
Artwork in Clipping mask doesn't resize
Illustrator 2019 on PC Windows 10
When I resize artwork sometimes anything that's inside a clipping mask doesn't resize. The shape I created for the mask resizes, but the artwork 'inside' stays static.
If I undo and retry a few times it will eventually work. I'm using the 'black' arrow to select the object and resize with the handles. I'm not using either of the white arrows. So I don't think it's a selection issue on my end.
2 votes -
Illustrator only showing one of 3 previously opened docs after crash and no tmp-files - total loss of many hours of work.
Well, well well. So Illustrator crashed (stupid me did believe adobe saying it was more stable after the update some days ago) and after killing via task manager and re-opening it only did show one of the three opened documents. Unfortunately it was only one file I needed to copy and paste an element from and it was not important.
The file I was working on originated in an One Drive folder. Maybe there´s the issue. There should have been any temp-file somewhere, though.
Autosave is on and saving every 2 minutes, default.
Not in the users files nor in…1 vote -
Animated zoom happened again! please STOP it being default when some update or restart happens.
it have happened 2 times the last 14 days. i almoast crush my computer every time! PLEASE MAKE IT STOP HAPPENING!
1 vote -
GPU Issue in Touch Mode on Surface Pro (2017)
Hello,
I have been having a repeated issue with Illustrator leaving checkerboard artifacts onscreen when drawing in Touch Mode on my Surface Pro. After drawing for a while, Illustrator will crash. I've included a clip displaying the artifacts I'm talking about.A related issue happens at random when drawing, where the outline will display in red while I'm drawing it, then the line won't actually get drawn. Sometimes when selecting or scaling objects they will similarly display the scale happening, but then nothing actually happens. Usually Illustrator crashes after that.
3 votes -
Trim view not persistent when leaving isolation mode
When viewing a document in Trim View, and then isolating an object/group, leaving the Isolation Mode resets the view mode to the default, instead of returning or remaining in Trim View.
(Running Illustrator 23.0.4 on macOS 10.14.2)
5 votes -
Libraries Panel Disappears and cannot be accessed once reopened when you use Ctrl + [ after selecting a swatch or asset from it.
When editing objects colors using swatches, or pulling in an item from the library, if you immediately use Ctrl+[ to change the layer your selection is on, it closes the library panel. When reopened, none of the items in the library appear in the panel, and you cannot save changes to any assets you have currently open
22 votesI am happy to share that we have fixed this bug in our latest release – 25.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Raster images should always honor the layer order and transparency values when scaling/moving/rotating
When moving/rotating/scaling Raster images should always honor the layer order and transparency values.
With "show images in outline mode" selected, I often drop in low res raster images on the bottom layer and outline them with the pen tool in higher level layers.. problem is the way illustrator handles raster images. If i draw a line on top of a raster image, then attempt to scale that raster image, my line is temporarily hidden while scaling, moving or rotating the raster image, making it nearly impossible to re-align my raster image to match newly drawn vector lines. Also, raster images…
4 votes -
Modifier tool is lost when scaling with "~" key held down
Fills can be modified without changing geometry if the "~" key is pressed during the operation.
Previous versions (at up to AI CC 2015) allowed the scaling process to be repeated indefinitely until another tool was chosen. In AI CC 2019 the "Scale" tool switches to the Pen tool every time the Mouse is released. This is a huge pain and should be fixed!! Keep the modifier tool active until another tool is selected please.
1 vote -
TIFF images as assets in CC Libraries are always placed as PNG images on the artboard
Affected: Illustrator CC all versions that are working with CC Libraries.
Tested with Illustrator CC 2019 version 23.0.3 on Windows 10. Illustrator versions on Mac OS X are also reported.Steps to reproduce the issue:
Do a new CC Library.
Add TIFF images saved from PhotoShop CC 2019 to the new library.
Two options how you can do this that I know of:
A. Drag the files from your file system to the open and empty library.
B. Use Adobe Bridge CC 2019 to drag files to the open library.Expected result:
If I want to use an image TIFF…
4 votes -
Please Make Adobe App shortcuts compatible with Security/Adware/Antivirus software
I suddenly was seeing the "Space Bar Won't enable Hand Tool" problem that's been a plague for years. A few weeks ago, I installed AdGuard for Safari and Mac. I've been happy with it's ad blocking - but this was the culprit for the problem of the Space Bar not invoking the Hand Too, AND for Command+Space not invoking zoom. I've turned off the helpful ad blocker, and I can use my Adobe Apps (Photoshop, Illustrator, InDesign were all affected).
After all these years, PLEASE fix these apps so that our computers can remain usable and safe while still having…1 vote -
1 vote
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"Show Hidden Characters" is disabled every time "Export for Screens" is used
Steps to reproduce:
1. Open / create a document with any text
2. On the application menu enable Type -> Show Hidden Characters
3. Next do File -> Export -> Export for Screens
4. Export a file or cancel out, both trigger the issue
5. Notice the Hidden Characters are no longer visible
6. Confirm on the application menu that the feature is disabledHappens on Illustrator 24.0.1 (64 bits), on Windows 10.
1 vote -
Color Undo not working
- Select an object
- Move object
- Paste Hex code into color panel, hit enter
- Paste Hex code into color panel, hit enter
- Paste Hex code into color panel, hit enter
- press 'cmd+z' (undo) The color changes are skipped undo jumps to 1. (Undo: Move object)
10 votesSeems to be fixed in Ai Beta 29.4.0.37
Please try this build and comment if it does or doesn’t solved for you.
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First click is lost when focusing the window
Windows, when Illustrator isn't focused, clicking inside the window, the click is lost, another click is needed to perform the intended action. Annoying, because the second click is treated as double click.
To reproduce:
Open Illustrator and move the window to the left. Open another program, for example a text editor. Clicking in the illustrator window over a text (with the intent of copying the text causes just focusing the window, the text itself isn't selected. Only the second click selects the text.2 votes -
Fix Tabbing in Transform Palette
Fix tabbing through the Transform palette so when keying-in numbers and tabbing through, the numbers don’t randomly change (this is a bug).
1 vote
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