Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8165 results found
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Snap to point requires zooming in to work
Why do you have to zoom right in almost to get points to snap to each other properly? Do you understand how disruptive to workflow this is? It seems to be a real issue when not zoomed right in to an image. This is very annoying!
Regards,
Robert Bell
3 votesIf you are still having problems with this, please provide a test file and a small video showing the exact workflow and the combination of options used. This would help to start investigation.
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Se cierra automáticamente
No me deja habilitar el acceso a Illustrator, se cierra sin consentimiento.
2 votes -
Ink value changes to 0 while adjusting color
When selecting multiple items with a different color mix, values changes to 0 when adjusting a single ink while it shouldn't change. In older versions this doesn't occur.
In the screencap, the Cyan value changes to 0 so the colormix changes completely.
Operation version: MacoOS Ventura 13.2.1
Version Illustator: 27.3.14 votesWe have fixed the issue and a build with the fix is available in Beta.
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Manually scaled text can’t be selected
If I click to select my text and double-click to scale manually, I am no longer able to select it again. If I want to select the text again I have to click and drag the select tool over other objects to select the text. Sometimes that works sometimes not. Doesn't work at all with a single object that's broken.
On Windows Desktop 64 Bit, Illustrator Version 27.5, last updated 5/6/23
1 vote -
my cursor is showing a black arrow all the time and doesn't show the tool that I am using
All the tools are working perfectly but instead of the cursor showing the tool I am using, it shows a black arrow all the time. I tried to reinstall Adobe but with the problem persists. Attached you can see two screenshots of me selecting two different tools but the cursor remains with the black arrow. thanks
2 votes -
Keyword Search on CC Libraries Not Working
Keyword Search on CC Libraries is not working. The input area franked by Magnifier icon above the asset thumbnails does not accept any input. Clicks on that area gives zero interface response.
This keyword search is important for many users who has a project library contains over 300 assets like mine. Much more so when CC Libraries provides the order-reshuffling group-invalidating default feature for any attempt to relinking assets.
The only functional part there is "Search In" criteria drop down arrow on the right.
Currently, it's happening on Illustrator version 27.4.1 but this issue has persisted across previous versions.2 votes -
Fan runs constantly after update to 27.4.1
Updated to 27.4.1 yesterday. Today whenever I run Illustrator, my fan kicks in on high. Activity monitor says "Adobe Illustrator Web Content" is using 100% of my CPU.
Using: MacBook Pro 2019, running Catalina 10.15.7
Restarting doesn't help. Only thing that helps is to quit Illustrator or run previous version (26.5.3)3 votes -
Illustrator goes not responding every time Font is scrolled through
I had my Illustrator 'not responding' every time i scroll the font character. I tried to install the old version but still no avail.
This issue has happened since a month ago and I had reported many times through feedback from the app itself.
1 vote -
Crashing while using Wacom Intuos
Using the Wacom Intuos Comic Pen & Touch pad (2015) model, and illustrator crashes every time I start using the drawing pad. Does not crash when I use my mouse for pen tool.
4 votes -
Tools to create will not load at all
Tools to create will not load at all
1 vote -
Move tool not working
I am trying to use the Move tool in Adobe Illustrator 2023 (version 27.2) on an iMac (macOS Catalina version 10.15.7) to make copies of an object at specified intervals. However, when I enter values into the Horizontal and Vertical position boxes, nothing happens. If I click Copy, Illustrator ignores the Horizontal and Vertical specs and just creates a copy in the same location as the original.
2 votes -
[ExtendScript] Incorrect paragraph count when linefeeds are used.
MacOS 13.3.1, Adobe Illustrator 27.4.1
To see the issue, run this script:
```
(function () {var doc = app.documents.add(); var tf1 = doc.textFrames.add(); tf1.position = [100, 100]; tf1.contents = 'Paragraph one\u000DParagraph two'; var tf2 = doc.textFrames.add(); tf2.position = [200, 100]; tf2.contents = 'Paragraph one\u0003still paragraph one'; alert('Paragraph counts\n2 paragraphs: ' + tf1.paragraphs.length + '\n1 paragraphs with forced line break:\n ' + tf2.paragraphs.length);})();
```I expect the left text frame to have 2 paragraphs and the right text frame to have 1 paragraph, but the right text frame is incorrectly shown to have 2 paragraphs.
This discussion revolves around…
3 votes -
GPU preview greyed out
Mac Mini M2 Pro 32GB/1TB
Ventura 13.4 (22F66)Illustrator 27.5
Just opening a file and the View using GPU is greyed out, which results in slow performance.
The file has 6 linked images (2 jpg + 4 png) which are totally below 40 ΜΒ.Here are the files.
https://we.tl/t-OKm14RRB5aThanks in advance
1 vote -
Libraries stops working randomly
Libraries stops working randomly. I can navigate between my library folders but selecting items within the Library does nothing.
4 votes -
Glitch signs introduced by illustrator when opening a plot created by R
Hi everyone,
I mainly use Illustrators to manually edit plots/figures created by R (a statistical programming tool). R creates PDFs which can (normally) be opened and edited using Illustrator.
However, I recently encountered a strange bug. My plots look just fine when I open the PDFs using Acrobat Reader, but they contain glitch signs instead of points when I open them using Illustrator 2023.
I am attaching a (zoomed in) picture showing these symbols. If anyone can help, that would be very appreciated :).
1 voteThe problem got resolved with changing the font manually in the imported PDF. However, it does not explain the problem completely. Please comment if you have new information on this.
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Pattern Brush 'Hue Shift' does not result in correct appearance of stroke color
This issue is not new and occurs for a few years at least.
I i apply at a pattern brush > Colorization > Method: Hue Shift, the key color does not represent the same color of the choosen stroke color when the brush is applied to a Stroke. The color is always way off. I am well experienced in Illustrator (and certifeid by Adobe) but i can not find any thing i did wrong. That's why i am almost sure this issue is a bug. But please, tell me i am doing something wrong. That way i can help my…2 votesThe solution provided in the comments below.
However, when the key color is automatically gets set as the white (or any grayscale tint) as the most prominent color, the hue shift gets calculated wrong.
If you think Illustrator should pick another color in cases like this — please continue voting.
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Free Distort effect doesn’t work properly with Freeform gradients
When Free Distort effect is applied to a path with a freeform gradient fill (we all now know it’s not a real fill), the stops just vanish if they happen to 'fall out' beyond the resulting path — the same way they get dropped when you edit a path with a Direct Selection tool (which can also be treated as a bug, because you are just ditching user data — these color stops should be able to be placed outside of the path!)
Images 6 and 7 show what happens if you try to make the shape larger than the…
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free_distort_freeform_gradients_6.png 19 KB -
free_distort_freeform_gradients_8.png 93 KB -
free_distort_freeform_gradients_7.png 63 KB -
free_distort_freeform_gradients_5.png 5 KB -
free_distort_freeform_gradients_3.png 47 KB -
free_distort_freeform_gradients_4.png 8 KB -
free_distort_freeform_gradients_1.png 69 KB -
free_distort_freeform_gradients_2.png 17 KB
16 votes -
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Can't save changes
The illustrator doesn't save changes. I have been saving double file because otherwise I lose what I already worked on
1 vote -
Reordering artboards / double clicking an artboard zooms me into that artboard
I experience the following disorienting app behaviour.
How to reproduce:
1. Zoom out with all the artboards in view.
2. In the artboard list, find which artboard is highlighted.
3. Click-and-drag that artboard. (Don't even really need to reorder it)Expected behavior:
Nothing asides from reordering the artboards.Actual behavior:
I am now zoomed into that artboard. I then have to zoom back out and continue reordering artboards at my desired birds-eye-view distance.
12 votesThis is expected to be fixed in the latest Beta Build 29.5.0.15 — the double-click on the item in the Artboards panel now should not zoom to the artboard on canvas, hooray! Please check if this now behaves as expected and comment back
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Illustrator 27.3.1 Typing bug
Hi all, its a weird bug on Illustrator 27.3.1 which were lot unstable issue of version.
as video u can see :
- When I typed 1st word「背」it fine !
- But when I typed second word 著，illustrator just kept add my 1st word（被：its a same prononciation but different look in chinese ) on the right side
🌟 Before 27.3.1 , all good ! this version caused software lot lagging too !
Laptop Version：
MacOS 13.2.1 (for now）
Apple Silicon Chip M1 Max
Illustrator ver: 27.3.1
Type name : Noto Sans CJK TC3 votes
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