Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8165 results found
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Illustrator on Mac, updated to Ventura. Freeform gradients are not showing up in saved PDF
Hi, i just updated to Ventura. My company invoice banner has a freeform gradient that isn't showing up.
It shows up in adobe acrobat, not in preview. However when i sent it as a trial to a friend on whatsapp via the desktop app, the gradient showed up. On the phone in the whatsapp app it doesnt. This discrepancy is highly frustrating.4 votes -
I can't use the freeform gradient tool in Illustrator for some reason.
For some odd reason, freeform gradient is not usable. I add in rectangles and saved images but nothing works. In addition, the other gradient tools are available for selection but have no impact on the image as well.
I'm using version 27.4 (64 bit) on a Samsung.
2 votes -
Save as... it is not working in my MACBOOK Pro
I was working a a project requested by my Teacher. I saved the final project .AI plus I needed it PDF version as I needed share both with my Teacher for grade purposes. But, it is not possible save as PDF or export as image nothing.
When I save, a message error shows up and If I try to open the pdf the same message appears. But, if i look the PDF document saved I can see a miniature of the work. I shared with 3 colleagues and also with my Teacher and all the people said they can visualize…
1 vote -
Can't finish previewing. Could not complete the requested operation.
I applied a pattern to a stroke by accident and received this error. I'm using v25.0.1 on a PC with 16 gb RAM and a dedicated graphics card.
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Captura%20de%20pantalla%202025-09-22%20a%20las%2011.58.03.png 43 KB -
Captura%20de%20pantalla%202025-09-22%20a%20las%2011.58.08.png 421 KB -
Screen Shot 2023-09-14 at 3.24.28 AM.png 613 KB -
Screen Shot 2020-11-15 at 1.54.07 PM.png 70 KB -
AI SS 02.jpg 308 KB -
Screenshot 2018-10-24 at 15.56.35.png 222 KB -
螢幕截圖 2018-10-24 上午11.31.13.png 157 KB -
Screen Shot 2018-10-22 at 2.49.07 PM.png 252 KB -
The_operation.png 68 KB -
Screen Shot 2018-10-18 at 11.15.35.png 301 KB -
Screen Shot 2018-10-19 at 11.19.56.png 27 KB -
Screenshot 2018-10-18 22.16.41.png 19 KB -
Screen_Shot_2018-03-28_at_10.35.10_PM.png 39 KB
764 votes -
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照片進行影像描圖失敗Photo image tracing failed
Image tracing with the same PNG file is low-fidelity. At different times, the display results have different drawing effects, and become a failed image drawing. Please correct or explain the reason
同一張PNG圖檔進行影像描圖 低保真，在不同時間，顯示結果出現不一樣的描圖效果，變成失敗的影像描圖，麻煩修正或是解釋原因3 votes -
Illustrator launches blank with no visible controls
không thể dùng vì không hiện các tương tác
1 vote -
Delete Artboards command can’t be recoded in actions
You can’t force Illustrator to record a deletion of artboards in an action, whatever method you use — a button in the panel, a panel’s menu, with or without Insert Menu Item workaround.
How stupid is this.EVERYTHING is Illustrator should be recordable.
13 votes -
Locate in an action gives an error when nothing is selected
Layers panel has a 'Locate Object' command in its menu.
It can be recorded into an action directly, without messing with the Actions’ 'Insert Menus Item...' workaround approach.However, when this recorded action is called with no selection made, Ai throws an error (!):
The action failed with an unexpected error code.
Error:CANT...if there is nothing to locate, locate nothing. But an error is too harsh, it breaks workflows.
15 votes -
The align tools don't work on rectangle in perspective plane
In particular, the center align button in the align menu doesn't work correctly on a rectangle in a perspective plane. I notice that the bounding box does appear to be correct, but the shape is no longer align with its bounding box. Again, this problem only occurs with objects in a perspective plane. And yes, I am using the perspective selection tool to select the object.
2 votes -
Cutting a line with Scissors tool then resizing it works wrong
1: Windows.
2: 2022 26.5.0.
3: Cutting a line using the Scissors tool then resizing it using the handles.
4: Expected to be able to grab the handle at the newly cut end and re-size the line from there accordingly. However as soon as I do this Illustrator reduces the size of the line by approx 50%, often meaning the handle that I have hold of is off the screen. Have to let go of handle, go and find it again and drag the line back to where it originally ended after being cut. Very annoying.6 votes -
BUG: Saving file breaks paragraphs created with Area Type Tool into separate objects
I am a comic book letterer who has been using Illustrator for this purpose for several years. I have separate layers for artwork, captions, and text. I have been using the area type tool to place text for the speech bubbles, which are oval in shape. While working the layers look fine. Upon Save and then re-opening, however, each of the lines in the speech bubble is saved as a separate text object rather than as a paragraph. On some pages, the text is broken up even further so that the letters are different objects.
1 vote -
文字をアウトライン化した時、文字ズレが発生した
Windows10 Illustrator 27.4にて文字をアウトライン化した時、文字ズレが発生した。
1 vote -
v27.2. Rulers are glitching out.
The rulers are only showing when i mouse over them, even though Show Rulers is ON. And when using Direct Select Tool, the anchor points only show on mouse hover, so impossible to edit shapes - as you need to move off the point to grab the handle. I reset my settings to essentials classic, restarted, but no improvement. What to do??
1 voteThe issue got resolved by pasting the artwork in a new document. However, the cause of the bug is unknown. Please vote and comment if something similar happens for you.
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White Lines After Using Image Crop
I am running into an error when I go to crop an image. The original image does not contain any white lines or grid lines running through it, however when the image is cropped these evenly spaced white thin lines appear across the image. These lines will even show up after the image is exported. Any fixes or resolutions? Illustrator is up-to-date, I'm running macOS Ventura 13.0. (This does not happen with other images that are cropped in this file). To crop the image I am just simply going to Object>Crop Image
3 votes -
Export PSD is aborted with error
When exporting Illustrator documents to PSD via Export As…, documents that would succeed with JPEG or PNG stop with an error.
The error dialog appears twice, and the messages are as follows
1. Unable to export at this resolution. Please lower the resolution and try again.
2. The operation cannot complete because of an unknown error. [RES!]
The generated image is 4px in total and the resolution is not too high.
Environment:
- Illustrator 2022 (26.5.0)
- macOS 11.6.8
The same error occurred when I tried with Illustrator CS6.
Steps to reproduce:
- open the attached file 16383.ai
- Select [File >…
14 votes -
Image trace bugged + presets
Presets are not working as before, constant error when turning on the preview mode.
Also, when I try to re-edit a traced image, I get a continuous error [UKCO].3 votes -
Illustrator crashes while working
Hi! I have a problem, illustrator crashes while working. It started after reinstalling windows. I've already reinstalled Windows too and tried many versions of illustrator. I bought a new computer hoping that the power will be good and everything will work. But illustrator keeps crashing while working. There are no alerts. It just shuts down while drawing. I didn't find a similar problem on the internet.
2 votes -
Recolour tool does not load custom colour palettes (AI 27.3)
I have restarted my machine already multiple times, but when I try to use the recolour tool, the added colour palettes I created do not load on the right hand side
1 voteThis happens because the swatches from the local library should panel should be added in the document’s Swatches panel for the Recolor to use it.
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Illustrator 2023 performance issues in Windows 11
This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.
I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.
additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti,…
5 votes -
1 vote
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