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Illustrator (Desktop) Bugs

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  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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8153 results found

  1. SVG export crashes

    Exporting to SVG causes Illustrator 26.2.1 (64-bit) on Window 10 (21H2 19044.1645) to crash. No export is created.

    2 votes

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    7 comments  ·  File Save, Import and Export  ·  Admin →
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  2. Can't Save AS!!!!!

    When I try to SAVE or SAVE AS. Nothing happens. This is a random bug just pops up randomly.

    It won't let me save or even save as. When I click Save As the finder box doesnt open so I can't do anything.

    I'd have to force quit so that AI thinks it crashed then pray that I get my recovered document when I open it up again.

    FIX THIS PLEASE.

    MAS OC : Monteray 12.3.1

    Illustrator : 26.5?

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  3. Applying Inflate Clips the Ends of a Line

    I made a line with the line tool, made the stroke 3 points wide, and chose a color for the stroke. I also went into the stroke options and chose the rounded cap. Then I used the width tool to tweak the shape of the line to resemble the object I was drawing.

    When I go to Effect-->3D and Materials-->Inflate, it crops off both the top and bottom end of the line.

    I'm using Windows 11 and Adobe Illustrator 2022 v. 26.5.

    1 vote

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  4. Tool icons color are with black instead of normal

    Icons such as colors, text, etc. are not the default color, it is black, I can't see which tool I'm using, how to solve this?

    2 votes

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    1 comment  ·  User Interface  ·  Admin →
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  5. Highlighted selection box not appearing for text

    When I select text, the bounding box appears, but when I select actual letters/words to edit, there is no highlighted/selection box showing me that I am selecting characters and which one. It's like I'm playing a bit of a guessing game: let's see if I actually selected the letters I meant to, fingers crossed!

    The picture attached shows through the character tool module that I've selected two slightly different fonts(same face & size etc, just different weight) but that the text itself doesn't appear to be selected. I've only selected the italicized to the blue text at the bottom of…

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  6. Pattern swatches behave unexpectedly

    Several mentions on the Illustrator user forum about patterns changing (content or color) when copied/pasted:
    https://community.adobe.com/t5/illustrator/copy-paste-pattern-fill-keeps-pasting-object-with-former-pattern-not-new-pattern/m-p/12140673#M281278

    https://community.adobe.com/t5/illustrator/pattern-glitch/m-p/12141847#M281340

    and one on uservoice that looks similar:
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43695972-artwork-containing-any-swatch-is-changing-color-wh

    36 votes

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    36 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  7. New File launch interface slow or unresponsive in latest 2023 update (21.7)

    New file launch unresponsive to clicks made with trackpad and Wacom Intuos Pro Tablet (with the stylus). Seems normal on mouse.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  8. fonts not displaying online

    The specified typefaces rarely display online when sharing for review. They are being replaced by something else. This makes sharing a file online for review a waste of time. Even if I use an activated Adobe font, this font will unlikely be displayed in the browser. Even using a web friendly font doesn't help

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  9. ver26.4.1で、AppleScriptでcharacterのpropertiesが取得できなくなった

    ver26.3.1までは取得できました

    2 votes

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    0 comments  ·  SDK and Scripting  ·  Admin →
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  10. Fonts don’t sync

    I just upgraded my computer to the Macbook Pro 2021 M1. I downloaded the latest versions of Adobe and noticed none of my fonts will sync. I've tried posted troubleshooting methods and none have worked (closing and restarting apps, reinstalled apps, multiple computer resets, unsyncing and resyncing manually, etc). Any time I open an Illustrator project with previously used fonts that aren't native to the app, it prompts me to sync but the load wheel just keeps spinning and will never finish.

    I'm at a loss. Any ideas?

    21 votes

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    13 comments  ·  Type, Fonts, Text  ·  Admin →
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    Request to Contact Support  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am closing the ticket due to lack of response.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ankit Goyal
    Illustrator Team

  11. Can't change 3D materials color since version 26.3.1

    Just reporting the bug discussed in https://community.adobe.com/t5/illustrator-discussions/i-can-t-change-3d-color-materials-in-illustrator-may-update-2022/m-p/12967705/page/2 .
    In short, color and other 3D material parameters are not longer configurable since version 26.3.1

    5 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  12. "Align dash to corners and path ends" is broken in 2022.

    See title.

    Here's two screengrabs of 2021 and 2022 with the following done in them:

    1. Draw an 800x800 pt circle in the middle of the canvas.
    2. Set the stroke to 800px wide, black, dashed line on, 12pt in the first dash box, no other gaps/dashes, turn on "align dash to corners and path ends".

    2021 renders evenly, as expected, 2022 has the dashes at weird off-kilter angles.

    2022 will render evenly if I switch to "preserve exact dash and gap lengths".

    Observed on 26.0.2, both with my usual plugins and with them removed, maybe i'll try updating later today to…

    5 votes

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    3 comments  ·  Strokes  ·  Admin →
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  13. Effects from the effects pannel not working or showing settings

    All the effects from this list are simply not working. It appears in the appearance pannel but not even the settings pannel pops up.

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  14. Image Colours getting inversed. Purple and Yellow.

    1 vote

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    0 comments  ·  Images, Links  ·  Admin →
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  15. Text highlighted with Layer color while I'm typing

    Do you have any idea why some of my Text objects stay highlighted with the Layer color while I'm typing (the yellow one in the video), and some don't (the orange one)?

    Cmd-H doesn't change that (the yellow one stays highlighted while I'm typing).

    Is this something in the Preferences, or Object settings, or Layer settings?

    Thanks a lot for your help!

    I'm on Mac OS 11.4, using Illustrator 27.0.1

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  16. Objects Fill Color (Global/Spot) removed when changing any of the stroke property

    I have multiple objects selected with the same stroke colour and different fill colours. I change the stroke colour and the fill colour of all selected objects change to none. Using Illustrator 25.3 on Mac 10.4.6.

    38 votes

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    35 comments  ·  Other...  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  17. Illustrator 2021 and 2022 crash when trying to run an action from a script

    Attempting to run any action from applescript or javascript is always resulting in Illustrator 2021 or 2022 immediately crashing for me.

    I've tried on multiple computers, and running it on a fresh install of AI 2022 with no settings changed.

    Tested on MacOS Mojave, Big Sur, and Monterrey

    It doesn't matter which Action or Action Set is used, I've tried the included "Default Actions" and others.

    The identical scripts work fine from AI CC2020 back to at least AI CS6.

    For example, I can copy and paste this straight from Adobe's ADOBE ILLUSTRATOR CC SCRIPTING REFERENCE: APPLESCRIPT:

    tell application "Adobe…

    2 votes

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    0 comments  ·  SDK and Scripting  ·  Admin →
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  18. some shortcut combinations don't work.

    Hi. I found that some shortcut combinations don't work.
    I use WIN10, Ai 2022, Korean.

    "Ctrl+Shift+1", "Ctrl+Shift+5" don't work with the number keys on the right numberpad. (with upper numberpad, it does work well.)

    (I assign them to adjust text size stuffs)

    Is that a unique situation just on me?
    Is there anyone who check these shortcut combination whether works or not?

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  19. Illustrator changes color values when pasting between documents

    When I copy and paste vector objects between documents (both in CMYK mode), it often slightly changes color values, unless I hit Cmd+C three or four times before pasting. It also often pastes unformatted text in default Myriad Pro font (workaround is also hitting Cmd+C multiple times (!?)). I work in printing industry, I am very familiar with color modes and stuff, have proper synchronised color settings, but this is really annoying.

    iMac Retina 5K 27"
    Both Illustrator25 and 26.x

    1 vote

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    2 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  20. Jagged artefacts on edges of objects with gradient fills or transparency

    Revisiting a Logo Artwork that I did last year (created using V.24x), the artwork has now changed ... there are jagged lines around the edges of shapes that were filled with transparency gradients. (see pic 1) This is not due to any extra nodes; the underlying geometry is the same (see pic 2).
    If I use 'Flatten Transparency' it solves the jagged lines, but adds extra 'blocks' in the corners (see pic 3). This is not something that used to happen.
    This is not multiple objects stacked, so can't Ungroup and it isn't a compound path so I can't Release.

    …

    44 votes

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    39 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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