Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8153 results found
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1 vote
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View Using GPU Gets Greyed Out Permanently with Outline Mode
Hello, with fresh preferences, 'View using GPU' and scrubby zoom are enabled in Illustrator. if I turn on Outline Mode, Illustrator loses connection with my GPU. The 'View using GPU' option becomes greyed out and never restores. In order to get it back I have to delete my preferences. Here is my system info:
Illustrator 25.1
OS: Windows 10
GPU: 2 x NVIDIA Titan Black
RAM: 64 GB Memory
GPU Driver: Driver 460.89
Display: ASUS PQ321Q 4K100 votes -
Select all in an isolated group selects and allows to move locked and hidden objects
Imagine a group. Let's isolate it and hide one object, lock another, and leave the third one as it is. Ctrl+A to select all and then move the selection. Illustrator then moves all the objects, despite it does not behave like this on canvas.
If you check layers, you’ll see that Illustrator targets all children (double circle markers) but not a parent (the recent fix), and selects all objects including the parent (big square markers).
If you try to move the selection, all objects get moved.
This is not what happens if we try to select objects on canvas, locked…
21 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Hindi character paste in incorrectly
When I copy Hindi text from another source (such as Outlook) and paste it into a text box in illustrator, the characters appeared in the wrong order
1 vote -
1 vote
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Whole compound path gets affected when rounding a corner
I have added a few shapes and then wanted to round only 2 anchor points, but as you can see here, other points are affected, even though they are NOT selected
1 vote -
PNGs exporting without transparency
Exported PNGs do not have transparent backgrounds
1 vote -
Problem with <use> element of SVG files
In SVG 1.0/1.1, the <use> element uses the
xlink:hrefattribute to refer to objects; In SVG 2.0, the attribute was changed tohref. Illustrator supports the former, but not the latter, content will be lost when opening such a file.Below is a simple test case (saved as a
.svgfile). There are three circles in it, the second one is referenced viaxlink:hrefand the third one is referenced viahref, opening the file in Illustrator will only see the first two.<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="50" height="100">
<circle cx="25" cy="20" id="circle" r="10"/>
<use xlink:href="#circle" transform="translate(0 30)"/>
<use…2 votes -
Illustrator 2023 crash
He realizado un diseño en Adobe Illustrator 2022 y luego de guardarlo y cerrarlo lo intento abrir y por mas que intento no abre, el programa se queda cargando un poco y luego se cierra automaticamente. No me abre, el archivo es un poco pesado y tardaría pero igualmente deberia abrir. He estado con soporte y aun así no han conseguido el error.
1 vote -
Crash on creating new file
I updated to Illustrator 2023 (v27.0.0) a few days ago. Now, whenever I launch and try to create a new file, the program crashes. I can't do anything. I'm running MacOS 12.6.
1 vote -
Image appears different in review link than in illustrator desktop app
When I share my illustrator design through the BETA share option one of my graphics displays differently through the link than it does in Illustrator. See screenshot. Image from the review link and image in the actual illustrator file.
1 vote -
Playing Save for Web operation from action produces different result than a direct operation
- Rename the .txt file to .aia
- Load this file as a set into Actions panel
- Open the .ai document (make sure that linked .tif file is loaded)
- Export the file using Save For Web command. Set size to 200% and save the result as 1.jpg
- Run the 'Test' action form the loaded set. Save the image as 2.jpg
Compare both files. 2.jpg is looking more red than 1.jpg
No profiles attached to JPGs.- Run the action again
- While the S4W dialog is open, go to Optimize menu (hamburger button in top right corner) and disable 'Convert to sRGB' option
The…
20 votes -
Dash lines display incorrectly on rectangles with rounded corners. Ai CC2022.
The lower right corner is rendered incorrectly if you apply rounded corners to rectangles with dashed lines.
Steps to Reproduce:
1. Draw a rectangle, 3 x 4 inches (for example).
2. Apply 0,25 in of corner radius.
3. Change the stroke to 6 pt and set the dashed line at your taste.
4. Look at the bottom right corner of the rectangle.
Please check the attached images.13 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Regards,
Rohit Jain
Illustrator Team
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Illustrator 2023 (27.1.1) help -> user guide -> search doesn't work
Illustrator 2023 (27.1.1) help -> user guide -> ...helpx.adobe.com... search doesn't work on MacOS Ventura - Firefox 108.0.1
1 vote -
SVG text exportation creates a fragmented code
All texts I wrote in a drawing, when exported to SVG files, were not anymore consistent: fragments of texts were overlapping each others.
I opened SVG file using a text reader and I discovered that my texts were unnecessarily fragmented in many parts that finally were badly rebuild in the code.18 votes -
I can't comment on the "č" key after the update
After today's update to version 26.0 I have the same problem with key "č". Others work without a problem.
26 votesI am happy to share that we have fixed this bug in our latest release – 26.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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pattern swatches using raster artwork creating glitch
I am using a mac studio, M1 Max chip, Ventura 13.1, and Illustrator 27.1.1. Issue occurs when using GPU view.
I use pattern swatches extensively in my work to create a digital foil effect. My pattern swatches are made from raster images placed into Illustrator. I have been using this for years with no problem and am only experiencing this problem since upgrading my computer and my software.
When I move artwork that uses the pattern swatches, splotches of my pattern appear in my document, sometimes even on my artboard covering my artwork.
This directly interferes with my workflow.
1 vote -
An object's stroke thickness when it is copied and pasted
I have scales strokes and effects checked off in preferences and under transform but even if not, the problem persists. When I create an object with the blob brush tool, and I color it in, then copy and paste it, the stroke thickness changes (thicker or thinner). I am not changing size, just copying and pasting it.
1 vote -
Align / distribute spacing applies x10 multiplier in large-canvas document
Distribute objects doesn't work properly in a large-canvas document. In the example. I applied a spacing of 2 inches, but a x10 multiplier is automatically applied, so the spacing is actually 20 inches.
15 votes -
Illustrator 2022 changing stroke with changes the width height
Every time I change the stoke width of a line, it scales the height or width - even if in scale I've unselected 'scale strokes and effects'
1 vote
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